Amazing Plugin with very responsive customer support and possibility to get custom requests. This plugin saved my life.
94 Reviews
We've only been using this plugin for a few days but it's working flawlessly and will save us so much time. I had a question/issue when first setting up the plugin and customer service was great! They got back to me and had a fix for the issue within 24 hours. Very happy!
Very pleased with their support system. Highly recommend
Their support has been outstanding with setting up the plugins so far!
They have worked diligently to solve any issues I have raised.
As a novice to quickbooks and woo commerce I was happy to receive excellent support from the techspawn team. Its great to have my woocommerce sales platform exporting smoothly to quickbooks. thanks!
When importing or exporting products, it says it is successful but it does not do anything! Hope it can be fixed.
Great and quick customer support
I love it
great work Techspawn
Very responsive and helpful customer support.
Techspawn is only interested in selling subscriptions to tech support. Therefore, only an initial 6 month free support after purchase policy. Had for a little over a year hand have had nothing but problems. Tech support is on a different time zone so it takes days and sometimes weeks to fix. One support person was totally untrained and could not even understand how to gain access to our site. Every website update will start causing glitches unless you subscribe to their support as they do not include automatic updates unless you purchase their subscription. Spent more time and effort in work arounds than actual use. Very disappointed.
STAY AWAY!
Author response
We understand your concerns and apologize for any inconvenience this has caused. As we mentioned this on Codecanyon before purchase that the free support will be for 6 months and later you can choose to renew it at a nominal price and your support plan was expired and that is the reason why our support agent requested you multiple times to renew your subscription which would have enabled us to help you in a better way. We try really hard to provide all our customers the best of our services and solve their issues as soon as possible.
We request you to kindly give us an opportunity to help you with the issues you are facing.
Very good support of the team of Techspawn. Ever present. Last meeting in video : 3 persons as to help me to solve problem of setting. I recommand this plug-in and this team.
I had 1 notice in my debug.log from this plugin and after 3 weeks, 30+ emails and hours of my life gone, support closes the ticket with more errors than I started with.
"Notice: Undefined offset: 0 in /home/customer/www/staging3.carkeysatl.com/public_html/wp-content/plugins/WOO-QB-Connector/widgets/ajax.php on line 57
Warning: Cannot modify header information - headers already sent by (output started at /home/customer/www/staging3.carkeysatl.com/public_html/wp-content/plugins/WOO-QB-Connector/widgets/ajax.php:57) in /home/customer/www/staging3.carkeysatl.com/public_html/wp-includes/pluggable.php on line 1355"
Author response
Hello there, Please accept our apologies for the inconveniences this has caused.
We would like to inform you that most of those were environment specific errors and we have already fixed most of the issues in our new release.
The API has also been upgraded and now our plugin supports the latest version of API. Hence, it is more stable now.
It does what it is supposed to do well. Customer support is outstanding and the customisation process was excellent. It is now even better:). Thank Ranjeet!
A1 plugin with the best service !
Very poor plugin, not recommended, The plugin creates thousands of entries per day in ma_option table. and very bad integration process
Was stocked on some Functionality, Got Supported on Next Day, representative spent 1+ Hours over phone and solved all problems . Great Job. Thank you
Useful, reasonable price, and can be customized, it's great!
I had some issues with connectivity with QuickBooks. but Support will helped me to solved that issue. Now its working fine. Thanks
