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we try… but can’t ….can u explain step by step
What are you referring to?
I set my canvas size to 600×400 but the output gives me 750×500? This is confusing.
What’s the output dimensions for the customized product?
I’m not setting output dimensions. I’m ony using the default canvas size.
Please open a ticket at https://orionorigin.freshdesk.com/ so we can take a look.
Hey guys. How do i disable the PNG file in the output zip file? I only want the PDF to be included.
(to minimize the download file)
I see. Currently you can’t because we use the image for preview in the cart page and others.
What would cause product parts to be unselectable when creating a new product?
Unselectable how? Do you mean nothing happens when you try to check the checkboxes in the parts tab?
I was able to resolve this issue, it was a plugin conflict. Thank you!
It is illegal to use licensed logos from sports teams. Because you use these as default cliparts, the entire plugin could be in jeopardy of deletion (due to legal action). For this reason alone, I do not trust you. Cheers!
I see and understand your point. We will replace these cliparts by others we own the rights.
I checked out your wpc_demo page. However, this plugin is not fully responsive for mobile and tablet devices. I am wondering; is there any updated version coming soon and will include this type responsiveness in the plugin??
Thank you in advance,
It’s responsive on tables but not fully yet on phones.
Why does my “BROWSE OUR TEMPLATES” say “CUSTOMIZE”?
Because the product only have one template linked to it. So it would be useless to send the customer select that only template before customizing it. We implemented that feature because of the numerous requests we got.
Hello, I need to have the designer to not touch quantity information for the product. Where would I remove this function?
You can set the product as sold individually. That will remove the quantity.
Ok thanks very much
Ah, I noticed this isn’t the behavior I want however. I’m using a fixed quantity pricing system and I can set quantity before entering the designer but it defaults back to 1 once entering it there. I need advice on how to pass quantity information on without losing it during the designer phase.
That’s not currently possible…
Hi Developer team,
I am reading comments and issues before purchasing your plugin. I came a cross max_file_uploads needs to be increased to 100 from 20. But i just checked with my hosting provider, they need more technical information why this needs to be set high like that. Otherwise, they won’t even consider increasing the number. Can you please explain your requirement with all details that way i can send it over to them.
Sure. Some users want to be able to generate the output in layers. So if they have more than 20 items on their designs, each of them will become a file to upload. That way, while generating the output, the browser will need to transfer each layer as a file to store on the server. So if the max_file_uploads is less than the number of layers, some layers will be missing from the output.
can i make stickers with it ?
Is there a way to only have the option to design from blank not add to basket?
Yes in the plugin settings, we give the ability to disable the add to cart button for customizable products.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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