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Hi, how i can translate the plugin?
The translation would have to be done manually or through a third party translation service.
Thanks, but How and were I find the file ?
How and were can I find the file to translate de plugin?
It should be under your plugins directory woo-trade-in-> checkout.php
Hi , I am about to purchase this plugin but I just had a couple questions first. Can it be set that the trade in must be approved first before a label is paid for? because if the admin is paying for the label automaticly to the customer then it can get expensive if the customer is spaming , or is a bot , or just waisting time with bad product , especially if it is priority labels at $5-20 usd each. It would be excellent if there can be a way that the buyer must submit photos during checkout and the order is pending until the admin reviews the images and then pays for the label to the customer to send it to them once admin is happy with the product the customer has to sell them. I’m just wondering if this is possible , thanks.
Hello, thank you for your interest in the plugin. Currently the plugin does not have that functionality and we do not have any future plans to add this functionality but we do offer customization services. Thank you.
Hi, I am interested in purchasing your plugin but I had some questions first. This should work with any products not just phones or electronics, Correct? Second, can the offer type payment be integrated with credits instead of paying via paypal or other method? The credits would be integrated to woocommerce as well. I have a specific credits plugin in mind – if need info for it.
Hello, thank you for your interest.
1) Yes it will work with any product.
2) With customization it could be. We do offer customization services.
How would I find out more about customizations and the related costs?
You can put in a ticket here with the details and we will respond with an estimate. https://apiintegrations.com/submit-ticket/
Is it possible for the next update to allow more than 1 item in the cart at a time? This would be a great feature. Also, need to have the option of picking what payment gateways to offer for refunds…like paypal or custom gateway like credits. Can this be done because I do not want to offer a check, donation or other pre-set options. Please review and advise.
Hello, we do not have any plans currently to support multiple items as it adds shipment complexities. We may consider adding option to pick payment options but we do not have any current plans. Thank you.
Any news on an update for the Trade-In plugin? Please let me know. Allowing multiple items to be processed back and using available woocommerce payment options would be excellent as well such as stripe, paypal or even credits.
Please review and advise. Thanks.
Hello, we do not have any plans on allowing multiple items to be processed as there is not a good way to solve for this in terms of shipping. We do offer customization at this point if any of your features you are looking for vital to your business
Is the trade-in form after the customer has clicked sell now something that can be customized, ex: required image upload field to verify product condition?
It can be customized through code only.
When the WooCommerce Product Trade-In generates a label the size comes out 1200×1800 pixels in a png format image. When I print the label it comes out way too big to even fit a 8×11” page. How can I resolve this issue?
When the WooCommerce Product Trade-In generates a label the size comes out 1200×1800 pixels in a png format image. Can I change it so the label prints out in a PDF format? Thanks =)
I will look into this.
Is there any easy way to do variations. For example how would i create an iPhone 7 trade-in variation. I don’t want to make a price for all combinations. Is there a way to give a price to each certain variation. For example if they select iPhone 7 good condition they get $80. If they select original box an additional $10. Im not seeing this as an option. It making me do all the combinations which is over 60. please let me know how to do this. thanks
That is standard work flow for woocommerce and is not related to the plugin itself.
I understand that, But can you at least help me. I just purchased extra product options from a seller on codecanyon. It does not work with your product. Im asking if its possible to set a separate price for each selection item. Like for example an iPhone 6 broken is always set to give $20 and another selection item could be with box for $10 or without box $0. please let me know how to do this. I don’t want to add a price for each combination. like iPhone 6 32gb,silver,broken,no box. I don’t want to have to set a price to each combo like this. Please help me out.
I understand. I don’t see any other way but to set the price for every variation
Please give me a refund. This is not working well for me. Its too complicated to add many combinations. This is not what i expect from this plugin. Please just refund me.
The functionality to add variations has nothing to do with the plugin and is a woocommerce default functionality. Product variations are added the same way with or without the plugin.
So your not going to try to help me see if you can make it work with the extra addons?
I told you i paid for woocommerce extra product variations. It makes it possible to set prices to each different choice but your add-on is just saying no stock.
We do offer further development. Feel free to submit a ticket on our help desk but again I will reiterate that the plugin is working as expected and what you are trying to achieve is outside of woocommerce default functionality.
if you don’t want to help i’d like a refund. This does not fully work with woocomerce and your not giving me any support at all. I paid $50 for this and i paid another $50 for woocomerce add-on. https://woocommerce.com/products/product-add-ons/
Thank you for submitting a support ticket. Let’s see how I can go out of my way to help you figure out a solution as this plugin is working as expected and you are trying to extend woocommerce functionality.
you closed my ticket without even replying
There is a reply.
Your acting like your trying to help me here in the comments. I submitted a support ticket and you closed it without giving me a chance to reply. You did not go out of the way and your sarcasm is terrible. Very professional on your end. I will contact envato and ill be sure to leave you negative feedback for waisting my time and money.
I have replied promptly to your ticket and to all your comments. Would you like me send out another email ? Also I will repeat again that this plugin works perfectly as expected. I am sorry that what you are trying to achieve is out of the scope of woocommerce and you are unable to figure out a way to make it work. Please feel free to reach out if any questions or support
You should make it clear that this requires you to do a price for every single combination yourself. You should also stop being sarcastic and rude to your customers. Lol sarcasm in every one of your replies. I like how you said please reach out for support. You closed the support ticket and didn’t let me reply and made it seem like you were helping me here on the comments. I left you a nice comment and “great” feedback. Should make you happy sarcastic guy.
Hello hassantrewq, the functionality for having to fill a price for each variation is default woocommerce functionality and not related to my plugin. Here is an extensive and easy to follow tutorial on how to set up product variations that explains how you have to enter a price for each variation. https://www.youtube.com/watch?v=aen8ieJuB88
You are able to respond to all tickets even closed ones on our help desk. Let me know if you need help with that.
Thank you for the feedback and sorry you were unable to understand what is considered default woocommerce functionality and expected free work. Unfortunately to respect other customers who have paid for customization and extended functionality we can not offer YOU free work. I hope this makes sense and you figure out a solution.
Feel free to reach out with any other support issues or questions and we would be happy to do our best to help
You sent me something that i already know how to do. Your still being sarcastic. Though after leaving you a bad feedback now your trying to help a little. If you weren’t sarcastic, rude and actually tried to help from the start.There wouldn’t be a negative feedback. Second i told you i would pay in the support ticket. You disagreed on the amount even though i should not have paid. You also closed it before letting me give a response. I’ve never left someone bad feedback because most people like to help from the start.
Hello Hassantrewq so you do understand that woocommerce makes you add a price for every variaton as the video explains. I am sorry you did not agree on the price for offering custom development but that is what we charge all our customers for our expertise. Also any closed tickets can be reopened if you do not feel that the issue was resolved and you would like to discuss further. Thank you for your feedback and I am happy to hear that the video helped you understand that variations require pricing to be set, again feel free to reach out with any other support issues we would be more than happy to help assist you in finding a solution within our abilities.
No you shouldn’t have closed the ticket without giving me a chance to reply.I understand i have an original woocommerce feature that your plugin does not work with. Again thanks for the nasty sarcasm. Also your video didn’t help if i already knew what it was and you obviously read that i said the video was of no help.Keep being sarcastic buddy it only shows what type of support you offer.. Another thing is you obviously don’t know what I’m asking still. Because no one said anything about variations not requiring pricing. Your waisting my time and being very rude still. You want to help give me back a refund. Its fine if you don’t ill contact envato and get it through them.
Hello Hassantrewq, sorry it does not seem as if we are on the same page. The plugin works perfectly with all woocommerce features as evidence of past reviews and comments. I am sorry if it does not function in a way that is outside of woocommerce and fitting to your needs. Also none of my politeness has been sarcastic and sorry if you felt my politeness in responding cordially was rude. We take pride in providing great products and support. Again thank you for your feedback and we may look into integrating with the 3rd party plugin you mentioned in the future. Again we are here if you need any help
You obviously are being sarcastic. Everyone can read your past comments.Here is just one of the comments you left .”Let’s see how I can go out of my way to help you figure out a solution as this plugin is working as expected and you are trying to extend woocommerce functionality”. Not sarcastic at all. Also if everyone saw how you were on the support ticket it would further show what support you offer. Keep being sarcastic and rude buddy. You also completely ignored the refund comment. Please stop waisting my time. Its only making you show what kind of person you are and how terrible your customer support is. Keep up the sarcasm with other people. Anyway please don’t message me anymore with the sarcasm.
Hi Hassantrewq, we are sorry that you have taken our support as sarcasm. We did see how we could go out of our way to help you extend the default functionality of woocommerce but unfortunately each variation you create does require a price to be set as both shown in the plugin video and the video we sent you. Please feel free to put in a request for a refund or open the support ticket. I am sorry you think I am a horrible person but I hope it is just a misunderstanding as all my other reviewers have had no issue with the plugin and have left great reviews as we do go out of our way to ensure you can create awesome sites with our plugin. Would you like to see some of the sites that our other plugin customers have created? Would this help you in figuring out a solution to extending woocommerce ? Again we would like to welcome you to reach out with any other questions or help
I have reached out and you continue to insult me with sarcasm still. Your still being sarcastic with how you keep saying please reach out.You changed after i left a bad feedback. also you have 6 reviews including mind. Again if you weren’t sarcastic and actually helped i wouldn’t have left you a negative feedback. Keep up the sarcasm though. Its not gonna help you. You seriously are a very rude person.
Hello hassan, ok if it will make you feel better we will not ask you to reach out anymore. Sorry you took that as sarcasm or were offended, we are genuinely trying to help but we understand your frustration. We appreciate all feedback whether it be negative or positive. Negative feedback allows us to see where we can improve and we will look into creating a custom workflow that is an extension of woocommerces default product creation as you were wanting if we see a lot of customers want that feature. Thank you again for your negative review and as always feel free too reach out for help….just kidding
Wow, you actually weren’t sarcastic in the second half of your last sentence. Finally admitting you don’t want to help.
Hello Hassantrewq, we ALLWAYS want to help. You are more than welcome to reach out at any time for help and support. We were just having a little fun with you since you seem to be frustrated with the fact that we are always willing to help you. But that flew over your head kind of like how to create variations huh Again just messing but in all seriousness feel free to reach out, if we do come up with a solution for not having to price every item individually we will let you know. We are googling to see if anyone has a good solution but I am sure you have done that as well and now understand thats just the way woocommerce is.
Hello Support, I want to purchase this plugin but before that I want to clear doubt.
Is there any option to purchase Bulk Products from any user like https://www.lcdbuybacks.com/users/trade-in
Please go through above link i need exact functionality as above, is this possible by using your product?
Hello, right now the plugin only supports selling one item at a time due to shipping constraints. Thank you.
Just wondering if there are any planned updates coming up soon? It has been a while since it was updated? Has it been checked against the latest version of woocommerce? Was wondering, since I asked this previously if it is possible in the new release to allow different payout options to be chosen from the backend. For example, paying for the trade-in via credits or cashback coupons. Can it be setup to allow the user to send back the trade-in on with their own method rather than using the return shipping labels?
Hello, we do plan on having an update released within the end of January next year to make sure everything is working fine. Also Charmp121 we currently have not implemented the ability to select payments as a feature as we will that is an easy code customization that can be done and it is currently possible for the customer to send back the item using their own method if they please. Thank you and let us know if you have any other questions
Hi, I’m a beginner using word press and eager to learn how to create a trade-in website. I have many questions to ask but I’ll stick to the ones I can think of now.
1.If I purchase the software would I receive a .zip and all the relevant codes to activate? As I want to attempt to create the site myself, but I want to know if I make a mess of it and employ a developer to complete, would the .zip / product key code become expired?
2. Does the plugin incorporate a theme when uploaded? If so is it an ecommerce?
3. Is there an order number on the shipping label? To assist traceability when an item is received.
4. Does each order create a barcode along with the shipping label? If so could it separately allow you to print the barcode as a sticker to apply it to the item when received. So when scanned the profile of the seller is easily accessed or if there is a case of stolen items sold to you, it could be easily traced who sold it you, to assist law enforcement agencies.
5. Does the backend allow u to create an inventory of the stock you purchased? Import to excel etc.
6. are there any live sites that using your plugin? If so could u provide links.
7. If I buy the plugin I’m looking for 12 month support, what exactly would the support consist off?
8. Also what are the refund policies?
1. Yes you receive zip and no the key would NOT expire
2. It is capable to work with any woocommerce theme generally.
5. There is a woocommerce plugin maybe that does this.
6. Yes there are a lot.
7. General answering of questions.
This is a great plugin.
I tried to submit a support ticket but was unable. Your screenshots and live preview show Paypal and Check as the only options under how would you like to get paid. I’d like to do the same for my site, but I have four options Donate to charity, bank deposit, Paypal, and check. How do I limit the payment options like your live preview shows?
Hello, I replied to your message. Please try to put in a support ticket and I will take care of this for you.
Quick question, I may have asked this before so I apologize if I did.
Can you make the item a trade-in item and a sellable item as well? In the backend I check off trade-in in the woo commerce settings as a simple or variable product. On the front-end -it only comes up as Sell now – no Buy it now or add to cart button as well. Would like to take trade ins and sell the same item out for a different price without having to make multiple items of each one to sell. Then is it better to keep them separate and have one item to trade in and one to sell?
Any help or suggestions would be appreciated. Thanks.
Hello, the best way to do this would be to make a duplicate listing of the item. To save you time you can use a plugin that duplicates products and then just go in and check the trade-in item check mark.
Thanks, that is what I figured. Looking forward to your future updates for this plugin.
Hi there, thanks for this cool plugin and thanks for your patience with my pre-sale questions.
I tried the Live Preview and demo’d the check-out process (AKA, the “selling” to the estore process). I noticed when I tried to register and then login, prior to completing the checkout, that I was redirected to a blank page (when I tried to login).
(1) Is there any way to feel out the full check-out process, including what a demo confirmation email would like to the user, etc, etc?
(2) Do you have any back-end demo setup, like some other plugins do, where we could see the look and feel of the plugin options, etc within WP/WooCommerce?
(3) I noticed another commentor was concerned that because shipping labels and payouts cannot be authorized manually (and is done so automatically), that this could be a vulnerability in the event of fraudulent or bot submissions. What’s the best way to combat this? Do sales include CAPTCHA forms for example? If there is a fraudulent return, would one simply void the payout via PayPal, etc, or in those circumstances would it be too late?
I really appreciate your hard work putting this all together and not trying to be another difficult commentor causing you keyboard hardship. However, these issues surfaced as we’ve been exploring your plugin as a solution.
Let me know your thoughts and thank you again for your time and patience with my questions.
P.S. I may have not communicated properly. Clarification: I do know that the paypal / payment gateway payout for the return value does not go out until the product is received. Sorry about that. My concern was however against fraudulent trade-ins that maybe drain-out the site owner’s shipping account balance/over bills their shipping gateway. Are CAPTCHAs provided at all prior to trade-in purchasing? Is there any issue in this regard that you know of (falsified trade-ins by bots, etc)? I know you’ve created a great product and it’s hard to tick every box, but our client has been seeking this feature and just trying to understand everything correctly. Thank you again for your response and hard work.
1. I will be updating the demo by next Monday. This will give you a full walk through.
2. We do not have a live backend setup but you can view the screenshots to give you an idea of the backend. It is super easy. 1 checkbox to make an item as trade in. Then just put in your api key to generate shipping labels. Mark orders as paid once you verify a trade in item and pay a customer.
3. No captcha but at the end of the day you must receive the product that is being traded in so you will have the ability to verify at that point. There is no automatic PayPal payout so you only submit the PayPal payout once you received and verify the item meets your standards. As far as shipping labels being generated. I would recommend you cancel the label in easypost.com (the service that is used to create the labels). If the product hasn’t been shipped within 7-10 days. Easypost easily allows you to cancel a label which would then in return refund the amount.
Thank you and please let me know if this answered all your questions or if you have anymore.
1. You can now checkout the process of ordering and seeing a label without having to login.
Thank you for all of your answers and your patience with my questions. Your answers definitely made sense and I’ll spend a little more time here today trying out the check-out process. Thank you for also mentioning `easypost.com`, I’ll be sure to check this out too and make sense of all the costs, etc. So far we are pretty set on purchasing your plugin, just trying to get everything dialed / understood before we pull the trigger.
The client we are trying to help has had a few developers attempt their project and run away with their tail between their legs (they attempted a custom-coded solution and seemed to run away when trying to tap into shipping label APIs).
Your plugin really seems great and to be very unique, and your support/time answering questions genuinely means a lot and is really appreciated.
I noticed in some other posts you had mentioned you do offer some advanced customization services (extra-curricular), and we are curious to know your rates (can send you an email to communicate that way), in the event our client had some particular feature they wanted.
I am a full stack developer and have done a few small plugin files/tapping into wordpress hooks, but I’m still wet behind the ears in terms of advanced customizations, etc. I don’t absolutely foresee this per say, as trying to reign the client in a bit but was definitely something I was curious about.
Genuinely thank you for all of your help, and I’ll do the check out run through here shortly Thank you API Integrations for your hard work, innovation and for your product! There’s really no other tool like this out there for ANY eCommerce platform that I can see—I did find one for Magento but they stopped developing it in 2013. I definitely give you props for your creation and it’s a life saver! Thank you for your hard work!
Thank you for your kind words. Feel free to email us at email@example.com with any questions.
is there a way for a customer to checkout as a guest rather than requiring login?
Yes absolutely. Even in the demo you do not have to login or register.
how can this be setup? no matter what i try, it forces login. so the user has to login/register and then fill in the form
Please put in a support ticket here https://apiintegrations.com/submit-ticket/. Make sure to include your ftp credentials along with site admin credentials and we will take care of the issue.
I’ve just checked out the demo, you may want to double check, it requires login.
“Please fill out all required fields
Please Login or Register in order to place order Login/Register”
you cant complete the form without registering or logging in
I can see the confusion. The text is there but in fact you can actually fill out the form fields and checkout. Try filling out the fields and submitting. I just checked and it does not require me to login.
I had tried on both our website and the demo, it wont process.
Ive just tried on your demo again and its got fatal errors, may want to fix that
Just tried on the demo again and it works perfectly. Does not require login. Did you manage to create a support ticket so we can check your installation and make sure you have properly configured the settings?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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