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Discussion on WooCommerce Product Size Guide

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219 comments found.

3.4 (23.10.2019) - improvement: Plugin is compatible with WooCommerce 3.7.x

Kiedy będzie można pobrać?

Dzień dobry!

Wersja 3.4 wtyczki “WooCommerce Product Size Guide” jest dostępna do pobrania od daty podanej w dzienniku zmian, czyli 23 października.

Pozdrawiam, createIT

Hi there,

We use your plugin with extended license in our Kalium theme and few of our users that have activated your plugin complain that the button is not appearing in product page, so after investigating the issue I have found the bug and wanted to let you know to fix it:

File issue: ct-size-guide/ctSizeGuideDisplay.php Line: 146 and 152

The problem here is that $sg_post_id_candidate is assigned an array value:

$sg_post_id_candidate = get_term_meta( $child_id, '_ct_assignsizeguide' );

And you use the value to pass a condition:

if ( $sg_post_id_candidate != '' && get_post( $sg_post_id_candidate ) )

Whereas $sg_post_id_candidate is an array value because third parameter is not specified (see the documentation), thus get_post returns NULL value because it only accepts: int|WP_Post|null $post parameter (first one).

So I have fixed this by changing these to lines: 146 and 152 so now the code looks like this:

146: $sg_post_id_candidate = get_term_meta( $child_id, '_ct_assignsizeguide', true );
152: $sg_post_id_candidate = get_term_meta( $term->term_id, '_ct_assignsizeguide', true );

So the term meta only returns a single value.

Please include this fix in your update because it will help other users who have purchased the plugin and also do not forget to update the plugin version number.


Kind regards,
Arlind

Ah, sorry I was downloading the Installable WordPress file and it contains the old version:

(view large image)

It contains the old version 3.3, so I suggest you to also include the WP Installable file when you update main files.

Thank you, Arlind

Hello Arlind!

Thank you for your feedback! We do include a wp installable version when we upload themes and plugins. Actually both versions are done with the same build (first: we build the installable package, then get the installable package and add docs). So both packages always contain the same files.
But we will verify both packages with the next update to be 100% sure that there aren’t any problems with the packages.

Thanks, createIT

Actually, that is what you need to do, but in a lot of updates you are forgetting to do it.

Best Regards,
Arlind

Can you please reply to my ticket # 0345678? I cant get the plugin to work and I am expecting a fix from your end.

Hi!

Our Support Team just replied to the ticket. Also, the problem was forwarded to our developers and they are investigating this issue right now.
As soon as the solution will be created our team will contact you via the ticket.

Thanks, createIT

Hi, is it possible to add you size chart to a regular page? i want to make all size chart page.

Hello!

I apologize you had to wait so long for our reply here. Currently, it is not possible to do so, but our team is working on a solution for that. Hopefully, it will be available in the next version of this plugin.

Thanks, createIT

hi just buy your plugin but not work. i create ticket #4731752 please solve issue asap thanks

thanks for your reply. but we can’t see your plugin menu SIZE GUIDE on admin dashboard please check my ticket reply

and i already send my ftp and website admin details on ticket details when i created

Hi If this can’t compatible with wcfm please refund us Thank you

Hello…... just wondering if we will ever be able to select to have the size guide output on the actual page rather than be inside a modal where you have to click a button to see it?

Thanks!

Any update on this? Still in the plans?

Hi!

Thank you for contacting us. Unfortunately, for now, we only allow adding SG output to a ‘normal’ page (v.3.5 of the plugin) but not to a single product page. Unfortunately, this feature requires more work from our team that we anticipated and at this moment I can’t tell the exact date when this feature will be available.

Thanks! createIT

That’s a shame, but thank you for the update. :)

Can someone check my ticket?

Hi!

Can you please provide us the number of the ticket? We will check its status and reply to it as fast as possible. Also please make sure that our reply wasn’t pushed to the spam folder of your mailbox.
You can also check the status of the ticket by going to Track a Ticket on our Support Forum.

Thanks, createIT

It’s been 2 weeks and no response. I submitted a new ticket but no response. I don’t want to give you the worst review.

Hello!

Apologize for the inconvenienced! If you to this day didn’t receive a reply from the Support Team, please provide us your ticket number. It will allow us to find the lost ticket and reply to it as fast as possible.

Thanks, createIT

redcar

redcar Purchased

Content not found , i am using the shortcode in elementor builder . When you fix?

Hello!

Yes, we tested it with Elementor and we didn’t find this type of issue there. Could you please contact our Support Team at support@createit.com or create a support ticket on the forum: https://createit.support/? Our Team will help you check this problem directly on your site.

Thanks, createIT

redcar

redcar Purchased

Hi,

I send Ticket #7645065

good day.

Hi!

Thank you for providing us the Ticket number. After further investigation of the issue, our Support Team should contact you soon about this.

Thanks, createIT

Hi, nice to meet you. I have a presale question.

If I have an image for each size guide, I can upload that image instead of create the size guide?

Thank you so much!

Hello!

Currently, the plugin does not provide an option that would allow adding the Size Guide without the table included.

Thanks, createIT

Ok, but I can upload a JPG file instead of the example that is on the guide? The tables are great but I have a different example for the image, I want to know if I can upload my own image example.

Thank you.

Hi!

Oh, apologize for the misunderstanding! Yes, the image can be fully removed or replaced with your own image.

Thanks, createIT

dpixxx

dpixxx Purchased

Please adds a “Notes” element into the backend or some way to differentiate guides quickly for the admin.

Currently I use various vendors for the products I sell. In the backend I would like to add which vendor corresponds to a particular vendor but I do not want this information displayed to my customers or competitors.

I have gotten creative in adding titles but a note section or a separate title just for the backend where I can add a hoodie hoodie 1 is Gildan and hoodie 2 is Champion would take the guess work out of it.

Or maybe an option to select if we want to include the title in the guide. Currently we can easily just create a Header/Title in the text field and the title can be for admin eyes only

Hi!

Thank you for sharing with us this idea. We will discuss adding functionality that you requested to our features list, but I can’t guarantee when it will be implemented.
If you don’t want to wait – feel free to contact premium@createit.com about the custom work. The team will prepare a quote for you.

Thanks, createIT

Kibwezi

Kibwezi Purchased

When will the plugin be updated to support WooCommerce 4.0?

Hi!

We tested the 3.5 version of the plugin that is currently available on the market and didn’t find any problems when used with the latest WooCommerce version.
Is there any issue you have using it on your site? We would be more than happy to check this problem right away!

Thanks, createIT

Does it works with flatsome theme?

Hello!

Unfortunately, we didn’t test our plugin with the latest version of Flatsome theme, but as long as the WooCommerce templates aren’t modified our plugin shouldn’t have any problems working with it.

Thanks, createIT

How does licensing work for multisite?

Hi!

You can use a single license for multisite as long as they are part of the same domain.

Thanks, createIT

Hi,
The categories that are showing on the add size guide page are a few out of all the categories present on my site.

When I choose a parent category, the size guide doesn’t appear on the child categories.
So I then decided to add the size guide to every category I want to use it on but not all categories where listed on the plugin.

Please what can be the problem. Thanks.

Hi!

SG which is added to a parent category won’t be inherited by its children. If you wish to use the SG in a child category it needs to be selected separately: http://prntscr.com/sfg6xd.

Thanks, createIT

But when I try to add the categories, I don’t see every thing. All my product categories are not listed there so I can’t add all of them.

Hi!

I apologize for the misunderstanding! We tested this issue on our test environment and weren’t able to recreate the problem there.
Can you please contact our Support Team at support@createit.com or create a support ticket on the forum: https://createit.support/? Our Team will help you check this problem directly on your site.

Thanks, createIT

What’s the status of support for WC 4.0 or even 4.1? Need to update because of a security issue in WC < 4.1 and I don’t want this to break.

Hi!

I just tested the SG version available on the market with the latest WooCommerce version and didn’t find any compatibility issues in the test environment. You can update the WC version with no worries.

Thanks, createIT

Thank You! :)

Happy we could help :) !

Hi, How can i center the button when I choos “Under Price” positioning?

Hi!

Unfortunately, there is no built-in option in the plugin, so in this case, I would suggest using custom CSS to change the position of the button.

Thanks, createIT

Can I edit the size table inside the product profile?

Hi!

The only way to edit the Size Guide Table is in the ‘all size guides’ section of the plugin (img).

Thanks, createIT

orders and quantities by clothing sizes is possible? https://catalogo.work/

Hi!

I believe that you can use default WooCommerce Variable Product so set different stock for each size of the item. Our Size Guide plugin just displays the table with information/measurements for each size.

Thanks!

createIT

assentia

assentia Purchased

Hi, how do you display the size guide on the page without a button or link popup like demo number 5 – http://sizeguide.createit.pl/product/heart-jumper-black/ ?

Hi!

In this example, the SG is added to the tab of the single product. This can be achieved by choosing the ‘Make it a tab’ option for the Button/link position (img) in the setting.

Thanks, createIT

assentia

assentia Purchased

Perfect, thank you, sorry I missed that setting

Hi!

Glad I could help you!

Thanks, createIT

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