Magenest

Magenest supports this item

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48 comments found.

Hello, the item doesn’t work the way it should, it seems that it’s not compatible with the last Woocommerce version. Also the website is very slow when I activate this plugin, and gains speed when I deactivate it. Even the footer breaks when I activate this plugin. I have requested a refund.

3feb5b3e-3d8e-4ce8-a3c4-81ec47b08a1b – 25 May 2017

Hi Jaimefuertes,

Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/110 and send us some information such as: + Admin role + FTP or SSH + Path Directory Install Store We will help you in the best way. Looking forward to hearing from you soon.

Best regards, _ Magenest Support.

Hello, I don’t want to give my admin role or FTP access. And I see a lot of bad comments in this forum. The plugin doesn’t work and the web is very slow when I activate it, so I found another plugin that works fine. I prefer a refund, please. Thanks.

Hi Jaimefuertes,

We can not fix bugs for you unless you give us admin role. In case you want to refund, please read term and policy in Envato. Hopefully you will sympathy with us.

Best regards, _Magenest Support.

I download the plugin, it ruined all my site design, please refund ASAP

Hi Oren_bartuv,

Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/110 and send us some information such as: + Admin role + FTP or SSH + Path Directory Install Store We will help you in the best way. Looking forward to hearing from you soon.

Best regards, _Magenest Support.

Dear,

The module does not work properly. Puts the label above the product image instead of the product image.

Hi Kremenac,

Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/110 and send us some information such as: + Admin role + FTP or SSH + Path Directory Install Store. We will help you in the best way. Looking forward to hearing from you soon.

Best regards, _Magenest Support.

Hello, I bought your plugin, installed it in my store and it unconfigured the entire layout of my store, it does not work !!!

Hi DigoCWB,

Could you login our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/110 and send us some information such as: + Admin role. + FTP or SSH. + Path Directory Install Store. We will install the module for you.

Best regards, _Magenest Support.

hi I have just bought the label pluginø The module does not work properly.In products category it puts the label above the product image instead of on the product image. On products page it puts both category and product label one under the other and it dosent matter if I put it on left right bottom or topø it puts the label only on top right side waiting for answer Motti

Thank you for purchasing our plugin. We would be glad to help you! Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/110 and send us some information such as: () Admin role () FTP or SSH (+) Path Directory Install Store. We will help you in the best way. Looking forward to hearing from you soon.

Best regards, _Magenest Support.

I send a email.

Hi Andreitabc,

Thanks for contacting us. We have already received your email. We will reply you as soon as possible.

Best regards,

The Magenest Support Team.

I having a problem where the plugin not working as aspect ed. When I ticked the label, ans ‘update/publish’ the product, the specific label I chosen is un-ticked. This caused label not appearing in product. How to fix this? e1ff35b3-62cf-463d-81a8-b337f3d3a02f

Hi Dekzorro,

Thank you for contacting us!

Please create a support via portal http://servicedesk.izysync.com/servicedesk/customer/portal/110 and provide us your information about URL, admin role. We will check your site as well as finding a solution to your problem in the best way.

Best regards,

The Magenest Support Team.

hi, I have a problem with the plugins, when I upload images to personalize they do not look … what could be happening ??

Hi carlosjm 12,

Thank you for contacting us!

In order to support better for you, please create a ticket via support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/110 and provide us admin account, FTP access. Our devs will consider and solve you issue.

Sincerely,

The Magenest Support Team!

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