xenioushk

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34 comments found.

Can I assign global faq to products in bulk or only per product? If I want to display all the global FAQ do I need to purchase your other FAQ plugin with rtl support?

Hi,

You can use one ‘Global FAQ’ in multiple product. Check following video to know more about the use of ‘Global FAQ’.

https://www.youtube.com/watch?v=SMsf5M29Gew

Thanks.

Hi! I can not find a panel of options for this plugin.I searched everywhere! It seems that something wrong has been installed. Can Skins address of the page? I changed the name of the domain’s home page and go to Settings.

Thank you!

Please send you’re site admin panel login info via my profile page. I’ll check and let you know soon.

Thanks.

Please send you’re site admin panel login info via my profile page. I’ll check and let you know soon.

Thanks.

What’s new in the upgrade?

Hi Yurimm,

Please check plugin change log-

http://projects.bluewindlab.net/wpplugin/wpfm/doc/#changelog

Thanks.

Hello, can I change the order of tabs without programming? I’m not a programmer and I notice that the FAQ tab shows before the product description. Please let me know, thank you

Hi,

It’s very simple. You just need to set a value ‘1’ in plugin option panel to set FAQ tab in first position. You can check option panel demo in here-

http://projects.bluewindlab.net/wpplugin/wpfm/doc/#option_panel

Thanks :)

Hi! I can not find a panel of options for this plugin. Can you help me please?

Hi,

Please send your site admin panel login info via support page. I’ll check and let you know soon-

http://codecanyon.net/item/woocommerce-product-faq-manager/8011992/support/contact

Regards,

Mahbub

How can users add their own FAQ?

Hi,

Using following Addon user can add their own FAQ-

http://codecanyon.net/item/faq-collector-addon-for-product-faq-manager/9992576

Let me know, If you need more info.

Thanks.

Hi, I really like the plugin but it is causing some issues in my site, I ask my programmer to find out what is happening to the site not showing post types and after a lot of checking into this he told me that it was creating some conflicts with the woo-commerce and and new WP version, can you please help me, I want to keep using it, thank you

Best Regards,

Jenny

Thanks for your message.

- Can you please tell me which post types are not showing in your site?

- Please send me your site admin panel login information via support page. I”ll check and let you know soon.

http://codecanyon.net/item/woocommerce-product-faq-manager/8011992/support/contact

Thanks.

1) can i have a demo account to test this plugin in the back end.. 2) can i insert image, youtube or vimeo video as the answer..? last question ) can i add multiple faq page using different shortcode..? example: vendor faq, user faq, affiliate faq,

Hi there, I have an issue with the plugin. It does not show the questions submitted by visitors. I have the FAQ collector addon installed. I do receive the question in email and it does tell me which product it was submitted for and by who. However after I reply and publish the answer, it does not show up live on the site. Even more, it does not show up on product page, so I don’t know where it ends up at.

Thanks for letting me know this issue. I’m working on it and update you soon.

Good day ahead.

Regards,

Mahbub

It looks as though this plugin may not work with woocommerce tabs manager. Do you know if there is a way for them to work together? I really like this plugin, but I also need to display additional information within custom tabs. Please advise.

Hi,

Thanks for your message.

Please send your site admin URL and login information via support page. So that I can check and suggest a solution :)

http://codecanyon.net/item/woocommerce-product-faq-manager/8011992/support/contact

Thanks.

Hello,
Your Test Drive does not work at all: http://sandbox.bluewindlab.com/wpfm/demo4b3b938c/ (see the error message below).
Please check and fix.
Thank you.

Notice: Trying to get property of non-object in /home4/bluewio0/public_html/sandbox/wpfm/wp-content/plugins/woocommerce-product-faq-manager/includes/bwpfm-custom-theme.php on line 282

Hi! I am sorry. I posted a question in a wrong plugin of yours. How about here: I want to export my products to another website (each product has individual faqs). Is there a way to export all of them along with all the prducts? Kind regards

Hi,

Thanks for your message.

Yes, it’s possible to export FAQs along with product.

- First you need to export all the product using WP export option. - Then export Global FAQs using using WP export option. http://prntscr.com/e4atwt - Finally, import both of them in your new site.

That’s it. Let me know your feedback.

Thanks.

Hello again. Thank you for your help. I imported products’ faqs partially. I receive this error: “Warning: Illegal string offset ‘faq_title’ in /.../wp-content/plugins/woocommerce-product-faq-manager2/shortcode/wpfm-shortcodes.php on line 111”. Hmm. Don’t know what to do.

Hello,

- ‘faq_title’ variable used in Global FAQ section. So, Please make sure you’ve imported Global FAQs too. Hope issue will be solved.

Let me know your feedback.

Thanks.

svs2212

svs2212 Purchased

Hi,

How do I get the Ask a Question tab in products page ?

I need to give users the ability to post a FAQ.

Hello,

Thanks for your message.

I’m sorry to hear that. But, “FAQ Collector Addon” is optional Addon that contain extra functionality of WooCommerce Product FAQ plugin, So, If you need that feature you’ve to buy it separately.

Thanks.

svs2212

svs2212 Purchased

Can I claim for a refund ? It’s not even 24 hours since I have purchased the plugin

Hello,

Thanks for your message.

I’m sorry, I can’t proceed refund. Already I’ve explained to you everything. So, If you need that feature you’ve to buy it separately.

Thanks.

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