xenioushk

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45 comments found.

Hello, What is the best way to update the plugin to the latest version without losing my FAQ’s?

Hello,

Thanks for your message.

Just replace plugin all old files. You’ll not loose any FAQ’s.

Note: You’re 6 month support period has been expired. Please renew your support period.

Thanks.

Hello sir, A presale question. Can I use faq by shortcodes? I am using visual composer product page builder. Can you provide me shortcodes that I can add to product template?

Hello,

Yes, you can. If you purchase the plugin, then send me message via support page. I’ll be happy to assist you.

http://codecanyon.net/item/woocommerce-product-faq-manager/8011992/support/contact

Thanks.

Are you able to set this up as a FAQ page as well as FAQ for product pages?

Hello,

Thanks for your message.

Plugin has a section called “Global FAQ” and you can create unlimited number of FAQs in there. Then using shortcode you can display those FAQs in any page.

Hope that will help you and let me know, if you need more info.

Have a nice day ahead.

Since the last update Version 1.1.3 , I cannot load my Products page from the backend mysite/wp-admin/edit.php?post_type=product

So for now i have to deactivate the plugin just to edit products

Install latest version 1.1.3. Then go to product page and press ctrl+F5 to clear cache.

Let me know your feedback.

Thanks.

Already have Version 1.1.3 - and yes did clear the cache, but all it loads is a blank page. Actually, the problem started yesterday with the update just before Version 1.1.3 -—see screenshot here: https://www.dropbox.com/s/dlrnz25wlf4gdnw/Screenshot%202018-03-07%2011.18.38.png

If you go there now there is a live chat active, bottom right screen, u can contact me there if need more info

Can faq be placed behind the review tab?

Hello,

Thanks for your message.

1. You can hide the FAQ Tab.

2. “Ask of Question” tab has been generated by following Addon and Yes you can set that tab in last position.

https://codecanyon.net/item/faq-collector-addon-for-product-faq-manager/9992576 3. Yes, you can translate that in your own language. http://projects.bluewindlab.net/wpplugin/wpfm/doc/#translatePlugin

Let me know, if you need more help.

Hi Can customers ask questions to sellers (without signing in) on each product? I want the customer to leave a question and I will answer on the question and answer tab. Thanks

Yes, you can.

Thanks for purchase the plugin and if you need support you can contact with me via support page.

http://codecanyon.net/item/woocommerce-product-faq-manager/8011992/support/contact

Have a nice day ahead.

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