wpexpertsio

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74 comments found.

I bought this without asking before hand, so hands in the air first off. I was hoping to get this working with WC bookable prods, can send a link to my live dev server if you think this can be done. Nice plugin either way added to the toolbox :)

email your admin to support@wpexperts.io i will check it.

I have enabled the disclaimer for a single product, however when I click accept it does not add it to the cart. Please advise

It also stops my quickview buttons for products from working, so I have deactivated the plugin until you can give me some feedback

Thank for sending that information. I have sent this information to the appropriate team. I will be sure to keep you updated when I have new information.

Thank you for your continued patience while we work to resolve this issue.

Best Wishes,

Wpexperts Support

Hi there!

we have gone through from your site and found that your theme and other plugins have a lot of jquery issues due to which even woocommerce disclaimer functionality isn’t working.

which you can see via the console on your site. here you need to deactivate all plugin and try to switch theme to check what is conflicting on ur site.

Please Let us know if there is anything else we can help you with.

Thanks!

Hello, I’m having the same problem. After I add the disclaimer and save the page, the disclaimer disappears. I have to add it in screen options each time.

Please send us your credentials at support@wpexperts.io so we can check it, but note we are on holidays as mentioned on our profile already so we will be back to you by Thursday.

Thanks

Products are still being added to the cart even if we decline the disclaimer. https://odysseyteams.com/shop/

Please send us your credentials at support@wpexperts.io so we can check it, but note we are on holidays as mentioned on our profile already so we will be back to you by Thursday.

Thanks

Hi there!

We have gone through your site and found that everything seems like working smooth. below video link.

https://youtu.be/a3tEyVy3IL0

Please Let us know if there is anything else we can help you with.

Thanks!

Hello, I’m having a problem when I use variable subscription products. I have to add it in screen options before it becomes visible on the products page. It also will not save the disclaimer text.

Hi there!

Thanks for choosing Wpexperts

Can you please provide us wp-admin credentials and that product id at support[at]wpexperts[dot]io so we can check the issue for you.

Thanks

blinkd

blinkd Purchased

Hello. The plugin was working fine for a few months, then stopped working. The issue is when someone clicks on the Add to Cart button, it no longer pops up the disclaimer window.

Here is the link to the product that should have the disclaimer: https://dueckdefense.com/shop/firearms/rbu-for-multiple-red-dots-mp/

Can you please give me a starting point to fixing this?

Hello,

Please email me your wp credentials at support@wpexperts.io . Seems like some issue with settings.

Thanks, Support WPExperts

This plugin doesn’t show disclaimer for subscription products. Is there a way to fix this?

Purchase code: a7b7b250-5e62-458c-a9f2-933ce6e07ac4

Jonah

Jonah,

currently this plugin don’t support subscription products but it can be done as paid customizations. you can email us for details. support@wpexperts.io

Thanks

Hello, I just purchased your plugin and despite uploading the plugin correctly, when I go to activate I’m getting the dreadful “The plugin does not have a valid header” message.

Hi there!

for this just go to the plugin page and activate it from there.

Thanks!

Hi. I have the disclaimer setup on this one product in my store: https://hugohousepublishers.com/product/work-skills-the-interview-ebook/

When I activate the plugin ALL of the images in the entire store disappear. Also, on the product above the pop-up does not appear and allowed to be added to the car.

The plugin is currently turned off. Please advise on how to fix. Thank you.

Hi there!

Can you share us your wp-admin credentials at support@wpexperts.io so we can check it for you?

Thanks!

HI,

I can’t see the “Disclaimer” setting after installing this plugin. Can you give me some suggestion about this?

Hi there!

Can you share us your wp-admin credentials at support@wpexperts.io so we can check it for you?

Thanks!

Dear Support,

I met error message as below while updating my product, can you help?

Fatal error: Uncaught Error: Call to a member function is_type() on boolean in /home/happyangelcare/happyangelcare.com/wp-content/plugins/woocommerce-disclaimer/includes/disclaimer-product-metabox.php:88 Stack trace: #0 /home/happyangelcare/happyangelcare.com/wp-includes/class-wp-hook.php(300): save_position_details(51) #1 /home/happyangelcare/happyangelcare.com/wp-includes/class-wp-hook.php(323): WP_Hook->apply_filters(NULL, Array) #2 /home/happyangelcare/happyangelcare.com/wp-includes/plugin.php(453): WP_Hook->do_action(Array) #3 /home/happyangelcare/happyangelcare.com/wp-includes/post.php(3510): do_action(‘save_post’, 51, Object(WP_Post), true) #4 /home/happyangelcare/happyangelcare.com/wp-content/plugins/jetpack/functions.global.php(74): wp_insert_post(Array, true) #5 /home/happyangelcare/happyangelcare.com/wp-content/plugins/jetpack/modules/widgets/migrate-to-core/image-widget.php(49): jetpack_store_migration_data(‘widget_image’, ‘a:1:{s:12:”_mul…’) #6 /home/happyangelcare/happyangelcare.com/wp-includes/class-wp-ho in /home/happyangelcare/happyangelcare.com/wp-content/plugins/woocommerce-disclaimer/includes/disclaimer-product-metabox.php on line 88

Hi there!

Sorry for the inconvenience! can you send us wp-admin credentials at support@wpexperts.io so we can the issue for you.

Thanks!

I just purchased your plugin and installed it and it does not work:

1. The display of the meta box is on the product page is buggy, it will sometimes show up and sometimes not when checking it in screen options

2. When I can get it to show up, and I enter info and save it, the info does not save at all.

3. I have WP DEBUG turned on and there are no error messages showing when trying to add this info.

4. I am using the latest versions of WP and WooCommerce

email us your wp credentials to support@wpexperts.io

Sending you a login to our test site right now…

Thanks we will check and get back to you.

Thanks!

Hi – is is possible to translate the buttons? I’ve attempted this with Loco Translate but it doesn’t pick up the correct strings…

we have updated the Translate with po file on codecanyon once the cc team approved will let you know.

Thanks!

Amazing – thanks for following up! :)

Thanks!

Hi,

We’re experiencing a small issue where, after a user accepts the terms, the plugin seems to force product to be added to the cart through AJAX rather than redirecting the user to the cart. When the plugin is deactivated the user is redirected normally. Is there a way to override this behaviour?

Thanks!

Can your create ticket via below link.

https://wpexperts.io/support-envato

Thanks!

Thanks, will do now!

Thanks!

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