Code

Reviews for Prices By User Role for WooCommerce

Reviews for Prices By User Role for WooCommerce

Cart 5,131 sales

172 Reviews

for Feature Availability

La variación de precio solo funciona en el catálogo a nivel general. No hay posibilidad de variar precios en cada categoría o producto.

for Bugs

This plugin have malfunctioning issues and doesn't show up the designated pricing for different user roles when creating an order from the backend. And the issue happens randomly. Even after several times of reporting, the customer service doesn't even bother to reply or help! Such a dead and useless service! Waste of money and time!! I would never recommend this plugin to any!

i have already raise ticket but no response.
service is very slow please resolve my issue other wise please refund my amount

for Customer Support

It's been over 25 days I have still not managed to have my issue resolved!! Support is taking ages to get back to me. This is very frustrating and disappointing. I specifically renewed my support license for help which has not been forth coming.

Author response

Dear Costumer,

thank you for your feedback.

Could you please provide the ticket number where you was unsatisfied?

Nevertheless we are very sorry that the plugin doesn't meet your needs.
Please feel free to request a refund using this link:

https://themeforest.net/refund_requests/new

Warm wishes, 
Team Plugiton

for Customer Support

I had an initial issue with the product and contacted their support team. At first, there was some confusion on my end regarding how their ticketing system worked. However, after some dialogue with the support team, they offered to investigate the issue. It took me a bit of time to provide all the necessary details, but once I did, the problem was resolved quickly and efficiently within 24 hours.

I was impressed with the support team's professionalism, speed, and willingness to help. They were amazing throughout the entire process. I am extremely grateful to the team that assisted me and I highly recommend this plugin. Thank you so much for your help!

Author response

Dear Customer, thank you for your feedback! It was our pleasure to help you! BR & have a nice day. Your Plugiton Team

for Code Quality

It's ok but really needs some work

Author response

Dear Costumer,

thank you for your feedback.

We would like to help you if you have any issues with our plugin. Please do not hesitate to raise the support ticket using our email address: support@plugiton.com.

Also we are very sorry that the plugin doesn't meet your needs.
 Please feel free to request a refund using this link:

https://themeforest.net/refund_requests/new

Warm wishes, 
Team Plugiton

for Customer Support

The plugin is hiding not just the price, but also all of my product variation options. Customers can't see a lot of product details because of this fault. I have emailed support the same info they keep asking for over several weeks. Now they simply don't reply. I would avoid this plugin as it isn't properly supported.

Author response

Dear Costumer,

thank you for your feedback.

Could you please provide the ticket numbers where you was unsatisfied?

Nevertheless we are very sorry that the plugin doesn't meet your needs.
Please feel free to request a refund using this link:

https://themeforest.net/refund_requests/new

Warm wishes, 
Festi-Team

for Customer Support

Excelentes profesionales y una incomparable atención al cliente. Tanto en la compra como en las dudas que he tenido en su configuración, la atención ha sido exquisita. Recomendado.

for Customer Support

Great support to get the plugin back working after an update to our website. Big thank you to Oleksandr.

for Customer Support

A couple of years ago I had huge issues with this plugin on a multisite installation. I had to revert back to the 4.x version to make it work. But suddenly I got an email from Festi-Team and they hadn't forgotten about me and my problem. I installed the new version and everything worked fine again. Sure you can call it slow support, but I prefer slow support over no support any day :-)

for Code Quality

0 support
plugin make a lot of faults
high cpu usage

Author response

Hi there,

We are very sorry the plugin doesn't meet your needs
Here is a form to request a refund
https://themeforest.net/refund_requests/new

Warm wishes,
Festi-Team

for Customer Support

We had been using this plugin on multi site for a few years now. With recent Woocommerce and Wordpress updates the plugin started giving us issues. I reached out to customer service, they were responsive and they provided an update within a reasonable time frame. Plugin is now once again working without issue as an important component to our online business. Highly recommended if you are looking to implement tiered pricing into your Woocommerce website.

ERROR
Same error as realtorfu – Fatal error: Uncaught Error: Call to a member function isUserRoleDisplayTaxOptionExist() on null in /home/mysite/mysite.com/wp-content/plugins/woocommerce-prices-by-user-role5-4/plugins/UserRoleTaxes/UserRoleTaxesPlugin.php:135

Author response

Hi there,

We are very sorry the plugin doesn't meet your needs
Here is a form to request a refund
https://themeforest.net/refund_requests/new

Warm wishes,
Festi-Team

for Customer Support

One week without have any answer to my ticket.
I write 3 times and i haven't had any answer

Author response

Hi there,

there were few updates of the plugin in the last weeks. Please try it out. If the plugin doesn't meet your needs, please use this form to request a refund
https://themeforest.net/refund_requests/new

Warm wishes,
Festi-Team

for Bugs

This plugin will bring your wordpress admin panel to a crawl.. prevents submenus from opening on the admin screen as well.

In order to work on our site without waiting forever, we have to deactivate the plugin, work on the site, then re-activate the plugin.

Too bad, because it USED to be an awesome plugin.

Author response

Hi there,

there were few updates of the plugin in the last weeks. Please try it out. If the plugin doesn't meet your needs, please use this form to request a refund
https://themeforest.net/refund_requests/new

Warm wishes,
Festi-Team

by
by
by
by
by
by

Tell us what you think!

We'd like to ask you a few questions to help improve CodeCanyon.

Sure, take me to the survey