138 Reviews

for Bugs

Looks like the last update fixed the bug.

Festi-Team

Author response

Great news. Cheers

for Feature Availability

We tested with another client before purchase, and it worked well enough where we bought the plugin ourselves.

Festi-Team

Author response

Hi, just remember that if you do have any concerns, we're just an email away and we will do our best to help :)

Thank you for supporting Festi-Team and best wishes to your future projects!

Sincerely,
FT

for Customer Support

good

Festi-Team

Author response

Thank you! Just remember that if you do have other concerns, we're just an email away and we will do our best to help :)

Thank you for supporting Festi-Team and best wishes to your future projects!

for Other

We installed the plugin but were unable to see the membership price on the front end of the actual product page.

Festi-Team

Author response

Hi, we are sorry about your issue, but maybe you are did not finish the setup of a plugin? Please email us on support@festi.team details about your issue and we happy to resolve it for you. By providing bad rating - you will not help yourself to get solution but make a bad thing for our product.

Warm regards,
FT

for Customizability

Works well, upon purchasing I was hoping I'd be able to asign some sales tax rules with it (making wholesale users tax exempt, etc.)

It doesn't mention that it does this, so it's obviously not a bug, it would be nice to see this added in the future though.

Festi-Team

Author response

Hi, thanks for your feedback - it is very important for us.
We will consider adding this features in the future versions and as soon as they are implemented will inform you right away.

Also please read this solution, maybe it can cover your needs: https://festiteam.freshdesk.com/support/solutions/articles/23000004221-how-to-show-the-price-with-tax-for-normal-customers-and-the-price-without-tax-for-dealers

Warm wishes,
Lana
FT

for Customer Support

Not only a very easy to setup plugin (took me 10 min) to hide prices in the webstore of a distributor/wholesaleer, but when the first issue came up it was solved right after submission, no questions no laggin, immideate service! Very happy! :-)

Please keep up the great work!
-
Jullo

Festi-Team

Author response

Hi Jullo, thank you so much for such a nice comment :) Good luck with your project!
Cheers

for Customer Support

Great plugin with very helpful features.

Great support, providing working solutions in short terms.

Festi-Team

Author response

Thanks a lot for nice rating! Good luck with your project and have a happy life :)

There is a bug in the plugin where you can't import more then 25 imports at the same time.. They said they would fix it but it is still not fixed. When i ask when this issue is solved i get a automatic answer.. ''due to high volume of requests we cant help you right now..please be patient.'' already 2 weeks ago.

Festi-Team

Author response

Hi there,

I just want to give you a huge apology for taking so long to provide the fix. More than usual time was needed to investigate the issue, because we could not reproduce it on our testing hosts.

However, we've already sent you the fix - the issue was caused by the specific characteristics of the Windows server you are using.

Could you please check if the fix works for you and review the rating, if everything is fine.

Hope it works.

Warm Regards,
Festi-Team

for Customer Support

i had some bugs in in my website during plugin installation, but then i receive great and reliable support from Festi-team. Now the plugin works great in my website. Thanks!

Festi-Team

Author response

Thanks a lot for such a nice comment and good luck with your project!

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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