1073 comments found.
and please do’nt purchase this plugin no support team.
Got the following php error: [Apr 22, 18:14:42] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-prices-by-user-role/vendor/festi-team/frameworks-compatibility-wrapper/src/wordpress/WordpressEngineCompatibility.php on line 168
session_destroy() this issue also face last 1 month support team not help no provide refund
hello, want to buy this plugin, but have a real important question for me. can i markup price for role “1”, and discount price for role “2” in the same time?
Hi, with this plugin, can I create a customized registration form? I’d like to tailor the fields in the form and grant users permission once they meet the criteria for my site.
I’m running WP6.2, WC7.6, PHP8.1 and WooCommerce Prices By User Role version 5.2.0.
Got the following php error: [Apr 22, 18:14:42] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-prices-by-user-role/vendor/festi-team/frameworks-compatibility-wrapper/src/wordpress/WordpressEngineCompatibility.php on line 168
Please help to fix this issue. Thanks in advance!
Dear Customer,
in order to resolve your issue, please provide the following information about your settings via email to support@plugiton.com:
- Item Purchase Code,
- FTP (host, user, password),
- Admin panel (/wp-admin, user, password).
Best regards, Daryna from Plugiton Support
This issue still persists and no support. Please update your apps. I will not provide FTP and Admin panel for preventing fraud. You disappeared for a year in the pass. Please help.
Dear Customer,
we are currently working on an update for the plugin, which should resolve the issue you have been experiencing. We appreciate your patience and would like to assure you that our team is actively working to resolve this matter.
Thank you for bringing this to our attention.
Best regards,
Daryna from Plugiton Support
Dear Customer,
We are pleased to inform you that we have released an updated version of our plugin, which should address the issues you have been experiencing. We kindly ask you to check and see if everything works correctly with the new version.
If you have any questions or concerns regarding the update, please do not hesitate to contact us. We are always here to assist you in any way we can.
Best regards,
Daryna from Plugiton Support
Hello, I updated to your latest version 5.2.1, but the same php error persists. It shows up every day. Please help. Thanks in advance!
Dear Customer,
We sincerely apologize for the inconvenience occurring on your site. This is an unusual issue that has not been encountered by any of our previous customers. If you are not comfortable providing us with FTP access, we completely understand. However, in order to properly investigate and address the issue, we kindly request access to your testing system.
To proceed with this, please reach out to us at support@plugiton.com. If you want we can schedule a video session to discuss your concerns and find an appropriate solution.
Thank you for your understanding and cooperation.
Best Regards,
Daryna from Plugiton Support
The same issue persists. I can not provide ftp access and never do that it is high risky. As developer you need to find other ways to help user. Thank you!
Dear Customer,
We understand that you may not want to provide access to all products and additional site history such as orders and articles. Since you may have a custom version of some plugins and the system as a whole, we need a backup that is as similar as possible to your working site. For our testing purposes, we only require access to two of your products to conduct the necessary tests.
Once we have the backup of your site with all plugins in the state in which you have them, we will be able to analyze and troubleshoot the issue more accurately.
If you have any further questions or concerns, please feel free to let us know. We are here to assist you.
Best regards, Daryna from Plugiton Support
Dear Customer,
We wanted to inform you that we have prepared a customized version of the plugin specifically addressing the issue you reported. You can find a link to it in your email.
Best regards,
Daryna from Plugiton Support
Hi Author, You did it. Your recent Version 5.2.1.1 so far so good. Thank you!
Hello,
How can I use this custom field for individual product wholesale price setting?
https://ibb.co/6DsC0qDDear Customer,
please describe in more detail what your task is.
In order to set a different price for a product, you need to use these fields https://ibb.co/2g9JN2L
These fields are activated in the plugin settings on the main page https://ibb.co/xjSWkvv
Best Regards, Daryna from Plugiton Support
I try to test your newest v5.2,
1) How can I set individual product’s price for different user roles?
2) Got php error log: [Apr 09, 17:51:10] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-prices-by-user-role/vendor/festi-team/frameworks-compatibility-wrapper/src/wordpress/WordpressEngineCompatibility.php on line 168
I try to test your newest v5.2,
1) How can I set individual product’s price for different user roles?
2) Got php error log: [Apr 09, 17:51:10] PHP Warning: session_destroy(): Trying to destroy uninitialized session in /home/SorryHided/SorryHided.com/wp-content/plugins/woocommerce-prices-by-user-role/vendor/festi-team/frameworks-compatibility-wrapper/src/wordpress/WordpressEngineCompatibility.php on line 168
3) Get this error while extracting file https://ibb.co/hDm7Y4BDear Customer,
in order to resolve your issue, please provide the following information about your settings via email to support@plugiton.com:
Item Purchase Code,
WP version,
PHP version,
Woocommerce version,
Our plugin version,
FTP (host, user, password),
Admin panel (/wp-admin, user, password).
Best regards,
Daryna from Plugiton Support
Item Purchase Code, f2ce5bac-1c83-4889-8bfd-7b7f87072153
WP version 6.2.0
PHP version 8.1
Woocommerce version 7.5.1
Our plugin version 5.2.0
FTP and Admin will not be provided because this is top privacy to prevent from fraud and customs protection. Please you should provide support without easily asking FTP and Admin login credential.
Your support did not respond to my previous support request a year ago. You should give me 1 year support reimbursement.
Your nice consideration would be appreciated.
Dear Customer,
thank you for the provided information. Please refer to the email you got shortly and service ticket 9392 that you can find on our customer portal https://festiteam.freshdesk.com/support/home.
Best regards,
Daryna from Plugiton Support
Are you under a new ownership and new support team in recent months? You guys were disappeared for more than a year without responding to my support request about plugin conflict and more.
Dear Customer,
we apologize for the delay in answering your e-mail. You can contact us at support@plugiton.com and we will do our best to resolve your issue as soon as possible.
Best Regards,
Daryna from Plugiton Support
congratulations for your work
It can be seen that you are very professional by the amount of sales your products have and the good reviews you have given to the products. Therefore, I have a question before buying your plugin, maybe I have not understood the description correctly Please excuse me for my long text.
1 – I need to have wholesale prices to make offers only to wholesalers, type of offers like the following: If you buy more than 12 CHAIRS, there is a 10% discount. If you buy more than 15 TABLES, a 7% discount is made
Can we do this with Prices By User Role for WooCommerce ?
2 – I need to add taxes with a different value depending on the product and the user role. - For example, I need to add the 4% tax to the “CHAIRS” only for wholesale users and show it at the end of the purchase - For example, I need to add 10% tax to the TABLES
Can I achieve that with Prices By User Role for WooCommerce ?
3 – Can I add the price of taxes at the end of the purchase?
4 – I can create roles in WordPress, but does your plugin create the roles that I need?
5 – For normal users, or retail customers, the price should be shown with taxes added, but I would like to show the breakdown of taxes included in the products. – For example, for the retail customer a CHAIR has a value of $40, even if it is shown in an online store. The chair has 10% but it is already included in the $40 But I would like the tax breakdown to be shown when making the payment, the taxes that that product has
Can I do this with Prices By User Role for WooCommerce ?
6 – Can I add a text next to the prices according to the user role (P.V.P, P.V.M)?
7 – Do you have instructions to correctly use Prices By User Role for WooCommerce and not bother you with questions?
Please excuse me for asking so many questions, I just want to make sure that at least some of the needs I have are met by Prices By User Role for WooCommerce, since I like it and want to buy it, but I want to make sure and not lose you time
Dear Customer, thanks for the interest to our plugin! We will answer your questions as soon as possible. Best Regards, Daryna support@plugiton.com
Hello good morning
If you can’t help me, please tell me, I need to continue working on my website. And if your complement is not worth it, I will look for another
Thank you
Dear Customer,
We have processed your request and are ready to answer all the questions.
1 – Yes, that’s correct, but you cannot set multiple discount levels for the same role. So your wholesalers will get either a 10 percent or 7 percent discount. When buying 12 chairs, the discount will apply to all products in the basket. For example, if you put 12 chairs in your cart, you will get a 5% discount on both chairs and tables. So you can set a discount only for the total number of products, without binding to a specific item.
2 – Yes, you can create 2 additional tax groups, for example, group 1 (4%) and group 2 (10%), and then enable it for each role (screenshot https://drive.google.com/file/d/1s4gb2nzPF3UHef1onx4cFTyFcQy_7Dc7/view?usp=sharing)
3 – This can be done by woocommerce itself (screenshot https://drive.google.com/file/d/12sqU4l97PhtGGnfQ0PSMMbyiqgQEs6Qr/view?usp=sharing )
4 – With the help of our plugin, you can create any roles you want and then work with them (screenshot https://drive.google.com/file/d/1t2w_Jz-wwtG12twzSIfiVU3pt7_CZGEG/view?usp=sharing )
5 – Unfortunately not, our plugin can only hide a certain tax for a role.
6 – Our plugin can show text instead of price, but you cannot add a text next to the prices. (screenshot https://drive.google.com/file/d/1MeSXSnW4vEthk46TjbStXtildMNTLWJr/view?usp=sharing)
7 – We have some videos that may help you understand our product better. There you will see the main functionality of our plugins. We are working on new videos to descibe all the features, so don’t be afraid if you won’t see some functions there. https://www.youtube.com/watch?v=Pd9DnaaAdrk&list=PLlx5O5aBzl9k2jve1ZtBZRWWdXkVaCtVz
Also, if you write to us by mail support@plugiton.com, we will be glad to make a demo site with the plugin installed, where you can click on the settings as you like.
Feel free to reach back if you have any other questions or concerns.
Best regards, Daryna from Plugiton Support
Thanks for your answer. I only have two questions to go ahead with the purchase of your plugin:
1 – In query number 1, I don’t think I understand very well. I need to apply discounts to certain products, not apply discounts to all items in the cart. I want to add discounts to certain products by quantity of purchase (buy more than 10 tables and receive a 10% discount, but on the tables) Can I individually add discounts to each product ?
5 -At this point I want to say that I only need to apply the taxes to the clients with the role of wholesalers, and the rest of the user roles, I don't need to add the taxes
This is possible ? That is, I just have to add taxes to a type of user roleI hope you can help me Thank you
Dear Customer,
Regarding the first point: our plugin allows you to set discounts depending on the number of all products in the cart. Unfortunately, you cannot yet apply such discounts to certain products and add them individually. We constantly update our plugins, so we will work on this for future versions.
5. Yes, using our plugin, you can make a tax for only wholesalers or another role of buyers that you choose.
Let us know if we can help with anything else.
Best regards,
Daryna from Plugiton Support
Thanks for spend your time on me. For now I will wait.
When you add those features to your Plugin, I’ll be happy to buy it. Please let me know if you add these or other features to your plugin. I know this is very complicated to do, but if you would remember me when adding functions to this plugin, I would be grateful. Of course, I’m following your Codecanyon profile, but this doesn’t make it easy for me when you add updates to your products. I hope you can communicate your updates to me. We have also seen and are interested in other of your plugins (WooCommerce Product Scheduler) Thank you
Dear Customer,
Thank you again for your interest. We will remember your request and notify you when the update comes.
Best regards, Daryna from Plugiton Support
Thank you very much for your patience, I hope so and then I will buy your accessories. Thanks and good luck with the sales.
Hi, I’m using this plugin (https://oxyultimate.com/oxyultimate-woopack/) which allows me to create off-canvas cart for Oxygen Builder. However, the prices won’t hide on the cart.
Is this something on your side that you have to do? I can share the plugin files with you for you to be able to check.
Thanks.
Dear Customer, Please let us know exactly what you were trying to do and let us take a look at it by providing screenshots of the problems and errors. Thank you in advance. BR Diana support@plugiton.com
Presale question. Can set up percentage discount by category? Ex. I want to setup 20% discount in category “T-Shirts” to a specific role.
Unfortunately, for the categories it is not yet possible to do this, we will add it in the next versions. Thank you in advance. BR Diana support@plugiton.com
Hi, Can I also hide specific products for some user roles?
For example for “Role 1” I need that they cant see specific products that only must been seen for “Role 2” users
Thanks, Francisco
Dear Customer, yes you can, on each product in editing there is a choice to show the product or not for a specific role. Thank you in advance. BR Diana support@plugiton.com
Hi, couple of questions
How can I hide pricing and add to cart for logged out customers only?
Is it possible to hide pricing and add to cart by category?
Dear Customer, Can be hidden for all products and for each separately. You can write to us by mail, we will show you how to do it using screenshot examples. Thank you in advance. BR Diana support@plugiton.com
The bulk edit option doesn’t seem to work and the option to hide in bulk for guests is not available. It’s only available individually
Dear Customer, Please let us know exactly what you were trying to do and let us take a look at it by providing screenshots of the problems and errors. Thank you in advance. BR Diana support@plugiton.com
See here: https://prnt.sc/vCEzWb5aFsJL setup is very clunky
Dear Customer, Unfortunately, we do not have this, we can add it in new versions. Thank you in advance. BR Diana support@plugiton.com
Hola, me gustaría mostrar 2 precios a mis clientes: precio de usuario normal y usuario premium para incentivar a mis clientes a hacerse premium. ¿Es esto posible?
Dear Customer, no we have a plugin do not show 2 prices at once. Thank you in advance. BR Diana
Hi. I want to install this plugin for a site with Arabic language. Are all plugin texts translatable? Like the settings page and ..? Can I translate with poedit or wpml?
Dear Customer, There is still a hitch in the translations, we will soon release a new version and update the translations there so that everything can be translated. Thank you in advance. BR Diana
In the ”Quick View” option products prices are visible. How to fix that? Thank you
And you can add product to the cart and buy without problem, even if the price is hidden for this role
Also discounted price for a role is not appearing in Quick View, only regular price
Dear customer,
in order to resolve you issue, please create a new ticket sending email to support@festi.team with the problem description and provide the following information regarding your settings:
- WP version – PHP version – Woocommerce version – Our plugin version
BR Festi-Team
Did it 3 days ago. No reply yet
Dear Aliserge, We would like to inform you about the changes that have taken place with the plugin. Our team has changed its name and email address. Plugiton, do not destroy us. If you have any questions, please write to the new email address provided by us. support@plugiton.com We apologize for the delay, we will keep in touch and help you with the problems that stand in your way.
Best regards Diana from Plugiton Support
Did it 5 days ago, still waiting
Dear Customer, could you please provide me the ticket number you got raising a request? Thank you in advance. BR Oleksandr
8921
Thanks! We will check it! Have a nice day! BR Team Plugiton
Hi, I’m a user of the premium plugin and it’s absolutely great. Unfortunately for some reason with wp updates, this plugin is causing a massive memory spike on my server and it’s crushing it. Disabling the plugin brings everything back to normal. Tried an older version of your plugin and still the same.
Dear customer,
in order to resolve you issue, please create a new ticket sending email to support@festi.team with the problem description and provide the following information regarding your settings:
- WP version – PHP version – Woocommerce version – Our plugin version
BR Festi-Team
Hi Pre-sale question dose your plugin works with OPENPOS plugin also can your plugin works by user name beside user role. Thanks
Dear Murad, 1. OPENPOS with our plugin, we can not check, because it is paid. Therefore, we cannot be sure of compatibility. 2. There is no role by name, only by type, but you can create new types of roles and assign them to a user. If this does not answer your question or solve your issue, feel free to reply to this message. support@festi.team
BR Diana from Festi-Team
Hello
i use wpallimport to import products to site, with your plugin i can assing to wpallimport field for bulk price?
is there available backend demo ?\
thanks!
Dear George, wp all import we did not use, no information, we have our own import in the plugin. There is no backend demo unfortunately.
If this does not answer your question or solve your issue, feel free to reply to this message. support@festi.team
BR Diana from Festi-Team
Buenos días. Tengo una consulta. Anteriormente tenia la versión gratuita de este plugin para un multisitio. Si hoy en dia compro la licencia de ustedes, ¿ será compatible con un multisitio que tiene unicamente dos sitios ? Lo necesito solo para uno de esos dos sub sitios. Gracias
Dear customer, No, only for one site, but we only partially support multisite. If this does not answer your question or solve your issue, feel free to reply to this message. support@festi.team
BR Diana from Festi-Team
Entonces si lo necesito para uno de los dos sitios, que ambos estan contenidos en el mismo administrador de red, ¿ me va a servir el plugin? Solo es para uno de los dos sitios, que sería la página de venta mayorista. Avisame y si me sirve el plugin, hago la compra. Gracias.
BR Diana from Festi-Team
