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517 comments found.

I have found 2 defects:

1) User Roles for Special Pricing > Settings > User Roles for Special Pricing

It does not matter if i tick a role or not it is always enabled. Or at least the :admin” always is. So all roles have this plugin turned on.

2) Variable product that have differently priced variables show “Free!” as the price on on the product page.

This happens when User Roles for Special Pricing > Settings > User Roles for Special Pricing is set to zero AND the user is logged in.

Hi there, thanks for purchasing our plugin.

Concerning the first issue you’ve mentioned, this is an expected behavior, as plugin doesn’t disable roles.

When you’re selecting the user role for special pricing here: https://goo.gl/4KJgSO Those roles appear in the product settings, so you can set the individual prices for the product per role: https://goo.gl/DgB6iZ

Concerning the second issue you’ve described, could you please provide the step-by-step instruction of what you do to reproduce the issue to our support support[at]festi.team?

Screenshots would help us to understand the issue better as well.

Have a nice day!

Warm wishes,
FT

Hi,

Is it possible to hide specific variation prices per user role rather than just a whole product as we want to hide certain variations of a product being brought by a certain user role? Currently if you don’t add a price they just get charged the regular price.

Kind regards,

Jim Isles

Hey there,

Unfortunately not. Thank you for your interest however :)

Cheers!
FT

Problem: When importing a Variable Product, the plugin cannot successfully import more than one Attribute type. To test, I modified variations-import-parent-sku.csv provided in the documentation. I added a “Size” column with “small” as the data for each row.

The import produces junk variations, e.g. with a color of “small”, and incomplete attributes.

Also, the slug for all imported attributes is set to “custom-field-attribute”.

Is any fix planned for these bugs?

Hi there,

The fix is already in progress and will be included in the next plugin version.

Please write to our support, so we could send you the update, once it is ready.

Have a nice day,
FT

mfaulds

mfaulds Purchased

I wrote to support about this issue and did not receive a reply. Does a fixed version exist, and when will it be uploaded to Code Canyon?

Hi there,

We’ve replied you right away (we’ve sent the reply once more),please check the mail.

Regards, FT

torg

torg Purchased

PRE-SALE: I would like to show the prices of 2 roles at the same time. Possible? Thanks for your attention

Hi, thanks for your interest.

Yes. you can show regular price to normal users and regular and vip price for special users in this way: https://goo.gl/o01GbX https://goo.gl/o01GbX

If this does not answer your question or solve your issue, feel free to reply to this message.

Regards,
FT

torg

torg Purchased

Hi, I just bought the plugin but when te product is variable don’t show the regular price range $$$-$$$ but only the vip price. Can you point me in the right direction?

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Hi
I have a presale question
I know that under the terms of the license I can use the product only on one site.
But I always make a copy of the site on localhost (to check after updates, etc.).
Will I be able to work with your product on my localsite and on a real site with one purchase code?
Will I be available all the features without entering a key in the localsite? (except auto-update, because I don’t need it on my localsite)

Hi, thanks for your interest. Yes you can use same plugin with one licence in localhost and on production.

Hope it helps,
FT

Hi,

I have a presale question, I tried to find the answer in the current comments but did not find it completely.

Is it possible to have a sale price for a defined role aswell? So for example:

Product A: regular: $99 Sale: $79

B2B role: $49 B2B role Sale: $ 29

Thank you in advance for your reply.

Hi, thanks for your interest.

Yes, it is possible to have a sale price for a defined role aswell as on your example.

Hope it helps :)

Estimados tengo esta consulta. Ejemplo Vendo computadoras que tienen un costo de 200 dolares vendo al público o consumidores finales a 275 dolares, pero tengo clientes mayoristas, que doy otro precio diferente. Es decir quiero que el precio para mayoristas ganar una utilidad del 10% sobre costo y que ese precio salga automáticamente en el FrontEnd para los usuarios que tengo registrados en el rol de usuarios.

En forma tradicional lo hago así Costo del Producto 200 dolares precio para mayoristas 200/(1-0.10%)= 222.22 Si hay alguna forma de calcular el precio para mayoristas, me pueden ayudar, se le agradeceré mucho.

Es decir no descuento, sino sube un 10% sobre costo y no sobre venta…

Hi, please email us with your request on support[at]festi.team.

Please note we provide support only in English. Thank you!

Hi,

I am trying to update variable products but I get the following error “Not found parent for variation product.”

I actually have no parent products, the variations have the same product title – I mean I have only variations in the CSV.

if I set the option Do not import for the Parent SKU it just doesn`t import the user role prices.

What could the problem be?

Thanks!

Hi, thanks for your purchase.

Please send your import file so we can test it

support[at]festi.team

Hi,

I fixed this and import the variable products, but now I have another problem.

When I import the variable products. The attributes are erased of the product and must re-create product attributes.

What could the problem be?

Thanks!

Hi there, thanks for your purchase.

Please email us on support[at]festi.team with your purchase code and we provide you update to fix this issue.

Warm Regards,
FT

damiafaw

damiafaw Purchased

Ive tried alot of things….but how come this happens…Ive signed in with a role, which has a cost against it for variations (same issue does not happen for simple products), however it shows; $56.10 Including GST Including GST

When adding to the cart when its like that….its removing the 10% GST from the price. However on checkout its back to 56.10. Maybe its a woocommerce thing, will keep checking also.

I have tried with and without a regular price in there, disabled cache plugin (W3C) If I remove the wholesale pricing, its blank as expected for that user role.

So far I can not work out why its doing it…I have the latest version also.

damiafaw

damiafaw Purchased

Ive gone through and changed tax in woocommerce to not include GST and then back…and the pricing has now updated to reflect correctly, still striked out however.

Removing “Includes GST” from this setting in Woocommerce from the tax options section – Price Display Suffix – and leaving it blank…removes the striked out wholesale pricing and the price itself (correct price) is left, looking perfect….minus that bit of wording.

Is there an issue with having something in that field?

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on emal support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Hello

1- Is it possible to specify a minimum purchase order to activate the discount by role?

That is, VIP customer gets 10% off without spending 60 eur if you spend less than 60 eur you get 5%.

2- Is it possible to automatically change the role of a customer? That is, move from VIP to GOLD client if you have spent a total of 600 eur at all times.

Thank you

Hello,

Unfortunately, this feature is not available currently, but thanks for the great idea

If you want this feature to be added we can discuss the custom development possibility – please email us on support[at]festi.team.

Warm wishes, FT

Hello, what price would it be to add that function?

Hi, please email us on support[at]festi.team to discuss further questions

Thank you

we have a situation where we have a large percentage of our product that are call for price. this is achieved by using booster for woocommerce. We cant show all prices due to manufacture constraints. I would like to be able to show all prices only to shop mangers and above but not for just logged in users and everybody else either sees the normal price or the call for price text is this possible with this plugin

Hey, thanks for the interest to our plugin.

We do not guarantee our plugin’s compatibility with the third party ones, except the WooCommerce, but we would certainly check what can be done according to the issue you’ve described, if you’ll send us the one you’ve mentioned on support[at]festi.team with full description what you trying to get.

Screenshots would also help to understand the issue better.

Looking forward resolving your issue ASAP.

Regards, Festi-Team

Good day! Pre Purchase Questions:

The first big question we have is whether or not your plugin makes any changes or additions to the core WooCommerce data or tables. Our store will be integrated an our accounting systems and we want to be sure nothing about your plugin’s use will disrupt the normal exchange of data between systems.

Can we make both percentage based pricing changes and specific dollar amount changes? (I believe the description says you can but I want to be sure.) :-)

I see that your plugin enables us to hide pricing per group. We’d also like to hide pricing for users not logged in. Will your plugin do this or do we need to find something else for that? If so, do you know of something that will be compatible with your software?

I think that’s it for now. Thanx a bunch for any info you can provide.

Hi, thanks for your interest,

  1. Our plugin did not makes any changes or additions to the core WooCommerce data or tables.
  2. You can make specific dollar amount changes for one group, and percentage based pricing changes for other in same time
  3. And our plugin also for users not logged in, so you dont need o find something else for that :)

Hope it helps :)

It does – you’ll note I’ve purchased the plugin and installed it. :-) So far everything is working perfectly. Thank you!

One small feature I’d like to request is a unique class for alternate messaging. i.e., a CSS class for “Please login or register to see price”, and other such messages which are currently unclassed. I’d just like to be able to control those independently of the other stuff in the list without having to make rigid calls for other elements in the li.

It seems there are a few places where this will be helpful. hidden prices, hidden add to cart buttons, etc.

Hi, thanks for your nice comment and great idea, we add it to wait list and implement in one of future updates

Cheers :)

ozwds

ozwds Purchased

Hi, love your script and it works well.

How can I show the retails price along side of the member discount price?

Hi there, thanks for purchasing our plugin!

Could you please provide us with the screen of the expected result you want to achieve to our support[at]festi.team?

Looking forward to your reply.

Have a nice day,
FT

Hi! Is it possible to show the message ‘Please login or register to see price’ on the product page ?

Thanks for your answer. It’s weird, evrything is OK on archive and shop, but on my product page there is no message (but Price and button are removed). It’s a custom theme, any Idea what I am missing?

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide our support (support[at]festi.team) with following info:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.

Looking forward resolving your issue ASAP.

Regards, Festi-Team

Problem solved, thanks for your time! ;)

polariscs

polariscs Purchased

I just sent a mail about productpage not working. I noticed it was <?php do_action(‘next_prev_product’);?> that gave a conflict for some reason. I removed it and now it’s ok, but can we solve this?

Hi there, thanks for purchasing our plugin!

We’ve answered you by e-mail, please check.

Have a nice day, FT

polariscs

polariscs Purchased

cool tnx

Hello, Is it possible to exclude rebates discounts? Ie VIP customer has a 15% discount but exclude all discount items (the product on offer) Thank you

Hi,

I apologize, I did not understand your inquiry. Can you please rephrase your question? What is the context of the question exactly?

In order to check the issue, could you kindly provide a few screenshots, that would help us understand and resolve the issue quickly as well to our support e-mail support[at]festi.team.

Looking forward resolving your issue ASAP.

Regards, Festi-Team

I am willing to buy the plugin if it clarifies my doubts. Reduced items may be excluded. That is to say, discount by roll or reduced discount

For example, if we have a category with discounts from woocomerce,

Can the role be excluded so that the discount of woocomerce is a priority?

We can buy with the discount of woocomerce without the discount of the rol?

https://www.screencast.com/t/k5hSVMlYn

Hello there dear developers of this useful plugin! I have pre-sale questions. First: can your plugin hide products for non-registered users? And the second one is about changing of prices depending on the quantity of buying products. For example, if I buy 1 t-shirt the price will be 15$, but if I buy about 10 t-shirts the price will be 10$ per t-shirt… Is it possible? Thanks in advance :)

Hi there,

Thanks for the pleasant comment, but unfortunately plugin cannot hide product from non-registered users (only from the roles) and also the price varies only on the user role (quantity of purchased products cannot influence the price).

If you have any further questions, please let us know.

Warm wishes, FT

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