Festi-Team

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536 comments found.

hpool

hpool Purchased

Hello,

I tried activating the plugin and received a Fatal error: Class ‘WooUserRolePricesBackendFestiPlugin’ not found in /var/www/vhosts/sitesdev.net/httpdocs/greengo/wp-content/plugins/woocommerce-prices-by-user-role/common/backend/WooUserRoleDisplayPricesBackendManager.php on line 4.

I hope you can help me. Unfortunately, I can’t provide admin access to the website.

Hey, thanks for purchasing our plugin. Unfortunately it is hard to understand the issue without access, but we will try.

In order to check the issue, could you kindly provide us on email support[at]fest.team following info:

  1. a few screenshots, that would help us understand and resolve the issue : screenshot of all your plugins and screenshot of this error)
  2. WP version

Looking forward resolving your issue ASAP.

Regards, Festi-Team

Hi There, I have a presales question to see if you have an option that i’m looking for:

I am looking for a solution where the sales price can change depending on a link that someone visits. For example, I want to normally have the price in my shop for 99$, but when someone clicks a link containing for example ?discount=promo ; the price drops to 90$ (for a set amount of time preferably). Would this be possible with this plugin?

Hey there,

Unfortunately not. Thank you for your interest however :)

Cheers,
FT

Hi, I have an presales question.

I can se you can ad an price on variation product by role. But if you have 10-100 differend roles. Can you then make a specific price for all of them. exemple normal price for the variation product is 100. role 1 will pay 90. role 2 will pay 80 and so on?

Hi, thanks for your interest.

Yes, you can add special role price for each variation.

If this does not answer your question or solve your issue, feel free to reply to this message.

Regards, FT

It was answer for my question :-) Thanks a lot and i’m looking forward to bue your plugin

Thanks for your purchase :)

diver66

diver66 Purchased

Hi, I want to change the expressions Regular Price / Your Price. Instead of Regular Price I want List Price / instead of Your Price i want to display Discounted Price.

Hi, thanks for your purchase.

Please send request on support[at]festi.team and i will provide you instructions how to do it

Styleweb

Styleweb Purchased

It if possible to setup a markup for individual categories?

Hi, thanks for your interest.

Currently markup available only for all products for specific roles, unfortinatly you cant set markup price for only a category of products.

Warm Regards, FT

Hi. I have installed your plugin and one problem. If you are logged out, it doesn’t show prices or add to cart, which is great. When you are logged in however, it still shows the ‘login or register to view prices’ message on the product shop and archive page. On single product it is fine. How can I display the price to logged in users on archive pages too?

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us screenshots, where we can check your settings?

Our email support[at]festi.team

Looking forward resolving your issue ASAP.

Regards, Festi-Team

Hi – thanks for your quick response. I’ve just emailed you the details. Thank you!

btamaas

btamaas Purchased

Hi,

The plugin is awesome, but there is a little deficiency. If I set a discount price for a specific role on a specific product, and I filter for sales products, it doesn’t show, nonetheless, I can see the sale badge. Can you fix it?

Thanks!

Hey, thanks for purchasing our plugin and for your nice comment.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

i have activated your plugin and all my product site remove product decription, price, ad to cart. i got this message: prices-by-user-role/WooUserRolePricesFrontendFestiPlugin.php(1271): WooUserRolePricesFrontendFestiPlugin->getSalePrice(Object(WC_Product)) #3 /home/mysport4/public_html/wp-content/plugins/woocommerce-prices-by-user-role/WooUserRolePricesFrontendFestiPlugin.php(260): WooUserRolePricesFrontendFestiPlugin->_hasSalePriceForUserRole(Object(WC_Product)) in /home/mysport4/public_html/wp-content/plugins/woocommerce-prices-by-user-role/common/festi/woocommerce/product/FestiWooCommerceProduct.php on line 266

can you help me ?

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Brockway

Brockway Purchased

Hi,

Can we have the changelog for the last version ?

Regards.

Brockway

Brockway Purchased

So it take 1 year to realease ? i found that kind of intriging… Also my Wordpress already have 3.0, it’s says that i update from 3.0 to 3.0.0.

Regards

sorry it was typo, I meant 10/02/2017 The latest version is 3.0, We have provided letest changelog on a screenshot and on description of the plugin page

Please help us to understand, what exactly is your question? Also, we should note that your license for technical support has expired, if there is a need for support, please purchase a support package on the plugin page

If you applied in the support with issues up to version 3.0 release, we could you install this version before it appeared officially on the Market

reboonde

reboonde Purchased

Hello. One pre-purchase question – we have 1800 variable products in woocommerce and we don’t want to change every product price. Can we just upload your plugin – create some users roles (customer-with-10-per-disc, customer-with-15-per-disc, etc.) and make 10% 15% 20% discount for them? So the price calculate automaticaly depends on what user log in?

Thanks, Regards, reboon

Hi, thanks for your interest. Yes, you can just upload your plugin – create some users roles (customer-with-10-per-disc, customer-with-15-per-disc, etc.) and make 10% 15% 20% discount for them, please check the screenshot: https://goo.gl/Zv0LVx

Hope it helps :)

reboonde

reboonde Purchased

Thanks. Will it works if my shop has variable products with different prices? f example: t-shirt have 3 variations – red $100, black $90, green 80. this price will see everyone/ but If a user with a role 10% discount log in what price he will see? Hope when he select red he will see $90, black $81 and green $72 Am I right?

yep, that is exactly how it works :) Cheers

bkozma

bkozma Purchased

Hi, are you plannig to add option pricing for non registered users? I would like to display prices 50% higher for them. Thanks and have a nice day.

Hi there, Thanks for the great ideas! We will consider adding this features in the future versions and as soon as they are implemented will inform you right away.

If you want those features to be added sooner, please contact us by email support[at]festi.team.

Warm wishes, FT

Hi,

I have a few Pre-sale questions:

1- I’m working with Motors theme, will it work with it?

2- Can I have different % of discount for every role created?

3- And I think the answer is probably not, but I ask just in case, would it be possible to multiply the base prices by “insert number”? For example the prices in our shop are dependant on the dollar price so it fluctuates with it. it’s to know if we may be able to make that easier so we don’t have to go and change everything everyday.

Hi, thanks for your interest,

1 – yes, it work with any WooCommerce compatible theme
2 – yes, you can have different % of discount for every role created
3- unfortunately not, but I think you can resolve it with some currency plugin

Hope it helps,
FT

marz71

marz71 Purchased

Hello, after enabling WPML Multi Currency support I get this error in place where I edit my products. I cannot set prices for my products.

Fatal error: Uncaught Exception: WpmlMultiCurrencySupport instance is not initilized in /prod/wp-content/plugins/woocommerce-prices-by-user-role/common/wpml/WooCommerceWpmlFacade.php:33 Stack trace: #0 /prod/wp-content/plugins/woocommerce-prices-by-user-role/common/wpml/WooCommerceWpmlFacade.php(46): WooCommerceWpmlFacade->_getWpmlMultiCurrencySupportInstance() #1 /prod/wp-content/plugins/woocommerce-prices-by-user-role/common/wpml/WpmlCurrencyCompabilityManager.php(68): WooCommerceWpmlFacade->getActiveCurrenciesData() #2 /prod/wp-content/plugins/woocommerce-prices-by-user-role/common/wpml/WpmlCurrencyCompabilityManager.php(172): WpmlCurrencyCompabilityManager->_getCurrenciesData() #3 /prod/wp-content/plugins/woocommerce-prices-by-user-role/common/wpml/WpmlCurrencyCompabilityManager.php(167): WpmlCurrencyCompabilityManager->_displayPriceFieldsForCurrencyInSimpleProduct() #4 /prod/wp-includes/ in /prod/wp-content/plugins/woocommerce-prices-by-user-role/common/wpml/WooCommerceWpmlFacade.php on line 33

How to make this work with WPML? Thank you!

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well. Looking forward resolving your issue ASAP.

Regards,
Festi-Team

marz71

marz71 Purchased

Thank you for very fast and excellent support! Everything seems to be working now! :-)

You are very much welcome! Just remember that if you do have other concerns, we’re just an email away and we will do our best to help :)

Hello,

We have a few Pre-sale questions:

1. Just to be clear, the plugin will allow us to create certain user roles with different dicount levels (10%, 20%, 30% and 40% off)? 2. Our prices are set in EUR, in the backend of the shop, and we use a different plugin (WooCommerce All in One Currency Converter) to display the prices in RON for our customers. We would still be able to use the plugin?

Thank you!

Hi, thanks for your interest

1. Yes, the Prices by User Role plugin will allow you to create certain user roles with different dicount levels (10%, 20%, 30% and 40% off)
2. We do not guarantee our plugin’s compatibility with the third-party ones, except the WooCommerce and WPML, but we would certainly check what can be done according to the issue you’ve described if you’ll send us the one you’ve mentioned on support[at]festi.team with full description what you trying to get.

Screenshots would also help to understand the issue better.

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Hi. I just bought this plugin and it’s breaking everything in my site made with visual composer. Why is this happening and why would these two conflict? I asked if it was compatible with the motors theme before buying and I figured I would have been told if something so used as Visual Composer caused trouble.

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well. Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Hey there! Purchased your plugin recently and it has been great. Wanted to start by thanking you for a wonderful product. :-) We’re using it on a site (not publicly accessible yet) and noticed something very strange. WooCommerce Prices By User Rolls is generating persistent 404s when editing pages and posts in the WordPress Dashboard.

Watching the console, we’re seeing 1 request for… .../plugins/woocommerce-prices-by-user-role/static/styles/backend/import/edit.css?ver=3.0

and 2 for… .../plugins/woocommerce-prices-by-user-role/static/styles/backend/import/edit.js

...per page load. These 404s are claiming nearly half a second per failed request and I’m not sure it even makes sense for them to be loading at all considering these aren’t WooCommerce related.

There are also requests for: product_admin_panel.css tooltip.css tooltip.js product_admin_panel.js, and add_new_order.js

Firefox seems okay with these but Safari freaks out and stops loading the page entirely for some reason.

Is there a reason these things are loading on page and post edits and is there a way to clean this up?

Thanx for any help you can provide.

Sure thing. Did you just right-click them and open the images in a new tab? Thay’re full resolution. I’ll email them anyways, but figured I’d ask.

I’ve sent them. I await your response. Thanx again. :-)

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