actualityextensions

actualityextensions supports this item

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2751 comments found.

Hi there, just bought the Point of Sale plugin and installed it. Initially the plugin wouldn’t update to 4.1.4 but I solved this by hardcoding the purchase code in the updater. However, I still can’t save anything: registers, outlets, receipts etc. Settings seem to be updated ok but I can’t seem to create anything that make’s the plugin useful. Any advice?

UPDATE: I’m seeing this error:

WordPress database error Table ‘my_db.wp_wc_poin_of_sale_grids’ doesn’t exist for query SELECT grids.ID, grids.name FROM wp_wc_poin_of_sale_grids as grids

Sorry to hear you’re experiencing this problem with our plugin. Please can you fill in our support form found here http://actualityextensions.com/contact/ and our support team will be with you as soon as they can.

Nothing works. Can’t save receipts, create outlets or registers. PLEASE HELP!

UPDATE: I’m seeing this error:

WordPress database error Table ‘my_db.wp_wc_poin_of_sale_grids’ doesn’t exist for query SELECT grids.ID, grids.name FROM wp_wc_poin_of_sale_grids as grids

Sorry to hear you’re experiencing this problem with our plugin. Please can you fill in our support form found here http://actualityextensions.com/contact/ and our support team will be with you as soon as they can.

cgelici

cgelici Purchased

Last update broke my site! Almost all product return a 404 page when the plugin is enabled. When disabled, everything is fine again…

Sorry to hear you’re experiencing this problem with our plugin. Please can you fill in our support form found here http://actualityextensions.com/contact/ and our support team will be with you as soon as they can.

Hi, Does it support salesperson tracking and calculation for commission?

No this plugin does not do that, sorry about that.

advcotay

advcotay Purchased

Terrible support and poor communication. I have purchased this over 2 months ago. I have been checking multiple times a day and have now seen that my request for a refund has been denied and you are suggesting I remove one of the payment functions (Afterpay) that is important to my business.

There is a plugin conflict, the issue is from the developer of that plugin. We cannot refund because another developer is not maintaining their plugin.

Seems like a poor response from someone not wanting to take accountability of their product. It is evident that this product is very limited in terms of its capabilities, particularly that it is not compatible with one of the major payment gateways in Australia.

seem this plugin has many trouble, glad i didnt purchase yet :D

Shame to read this, our plugin is packed with features and we’ve fixed so many bugs and continue to do so. Thanks for that.

iforbes

iforbes Purchased

thats not fair. most of the issues above can be easily fix by going into settings – status in the POS and force update the database. You have to read the compatibility with payment gateways. Also, woocommerce did a huge update a few months ago that knocked various plugins into oblivion. This is actually an essential plugin and the developers have done well fixing major issues caused by the initial woocommerce’s 3.x update. I’m still waiting for Booking extension fixes and better smart coupon compatibility. But other than those issues, after the various POS and woocommerce 3.x updates, this plugin is almost as great as it was in woocommerce 2.x for me. On a side note, I do like the new cash management features which I use everyday.

HotMan

HotMan Purchased

Hi! The layout of this plugin is not responsive at mobile screens even if i choose registers layout one or two columns. Please see screenshots http://koslive.gr/wp-content/uploads/2017/05/layout-1-column.jpg http://koslive.gr/wp-content/uploads/2017/05/layout-2-columns.jpg

thanks

HotMan

HotMan Purchased

Sorry , this is the right screenshot for 1 column layout. http://koslive.gr/wp-content/uploads/2017/05/layout-1-column-1.jpg

We are still working on making this responsive for mobiles, as of now it is responsive for tablets.

Thanks for your quick reply. Please inform me when you have it

Last update broke my site! Almost all product return a 404 page when the plugin is enabled. When disabled, everything is fine again…

Every update there is a new error.

Sorry to hear you’re experiencing this problem with our plugin. Please can you fill in our support form found here http://actualityextensions.com/contact/ and our support team will be with you as soon as they can.

Just wanted to say that the last update (4.1.4) fixed my previous issue in that search now works when the product visibility setting is enabled – however like others it also seems to cause some products to 404. Disabling this functionality in the settings tab sorts out the 404 but does mean you can’t use that functionality. Sorry to hear all of the blazing comments but I think this plugin is really good, even with it’s issues. In fact i’m moving away from Vend to use this plugin, saving upwards of £30 per month!

In fact – scrap that – this functionality does work you just have to make sure that the database is forced an update to v4 (mine was running at 3.2.1) – that’s sorted all of my 404’s out.

DO NOT BUY THIS PLUGIN! Every update BARKES our store, we cannot Checkout, TAX is not working SHIPPING is not working again. You CANNOT run a business with this plugin (the other in the Series is the same) always some problem. I love the idea and it was OK at first but I just simply don’t think they can fix it. BTW: constantly suggesting the try disabling other plugin is NOT SUPPORT is shoot in the dark. I respect and appreciate how hard it is to roll out the product and support it, but if you can’t DON’T mess up other people’s businesses as well!. >:(((((((((((

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