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Discussion on WooCommerce Photo Reviews - Review Reminders - Review for Discounts

villatheme

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141 comments found.

I have bought this but never used it. And now I wanna use it, but it looks like it has some incomtability issues on my site. Would you be able to tell me if we can make it to work? If we can make it to work, I will buy the support once we’re good.

Hi, please contact support@villatheme.com for this. Regards

Hi How to import from AliExpress? I don’t see any option on the Edit Product Page or Product yet

Hello xyq146353,

Please read our guiding documents. How does it works/ Import Reviews http://docs.villatheme.com/?item=woocommerce-photo-reviews

Pre-sale questions:

1. Does it use the woocommerce standard reviews section, and same post comments database?

2. Do you plan to add: Edit function for the review, for a limit time, example directly after leaving a review costumer can edit if he discovered a typo or wrong wording? (same function that codecanyon offers for comments for first 1-5 minutes I don’t know exactly) Example: http://prntscr.com/oek2zj

3. Do you plan to add an Up Vote/Down Vote option on each review so other can vote if the review was helpful or not? Example: http://prntscr.com/oek39r

One more pre-sale question:

4.You wrote: Coupon for reviews of verified owner only: For each completed order, customers will get one and only one coupon if they review a product contained in the order regardless of number of order line items.

Can you please explain how it works? We don’t use Guest orders, instead we automatically create an account for them on checkout. Let’s assume a costumer bought 3 products, I assume he will receive only 1 email remainder with the list of 3 products and links to product pages/#review. How will you be able to send only 1 email with coupon for that order (in case he leaves 3 reviews)?

KimVT

KimVT Author Team

Hi,

1. Yes.

2. No, we don’t have any plan for this now.

3. Yes the helpful button will be included in next update.

4. Sorry we changed this option because it’s quite not reasonable. Imagine if your customers know this, they would make 3 separated orders(so that they can get 3 coupons if they review those 3 products) instead of one order for 3 products(this way they can only get one coupon if they review both 3 products).

Now if your customers buy a product many times, they will only get coupon for his first review of that product. This would make more sense and our customers want this.

Hope this helps Regards

Hi Can I export the reviews which I manually added in this plugin?

KimVT

KimVT Author Team

Yes as i said our plugin currently use WooCommerce default structure data so when you google it you will see product rating, number of reviews but not review content or images.

Hi When I can use the plugin to upload reviews from CSV?

KimVT

KimVT Author Team

Hi, Please wait a couple days.

Hi,

I’ve installed and configured the woocommerce photo review plugin from code canyon. The problem is that I don’t see the photo upload button on the product page review section. I’ve gone through the configuration and everything looks good and enabled. I’ve added my api key, I’ve turned off other plugins that could conflict and it still doesn’t work.

https://ect.earlymotion.com/product/the-range-tent/

I tried to post this on the web support, but it required my purchase code without giving me a place to put it.

Help!!!!!

Hello the_natural, We see that you created a support topic. We will reply there. Please follow it.

I found the place to add an api key. I just posted this in your support forum

Hello, When a photo is attached, the photo is displayed in very small size, like thumbnails, and we need to click to make it bigger. Is it a setting to make it large directly ? or is it a bug on my site ? Thanks

Hello mbensadoun,

In the Photo Reviews settings/ Review tab, look for and enable a “Grid” style option.

Feature Request: Can you please add a title field to the review? This would be super handy.

KimVT

KimVT Author Team

Hi,

We will consider this for future updates.

Regards

This plugin is not compatible with “extra product options” by themecomplete, the developer says it can’t be made compatible either. Is this true?

Hello Fidget242,

What is the problem between 2 plugins?

They say your plugin creates a duplicate of the product page which means any other plugin that alters the product page wouldn’t be able to function. I don’t understand it myself but that was the explanation they gave me.

Please leave a support ticket at https://villatheme.com/supports/ We will check it then

Dear Villa Team,

Thank you for the amazing plugin. Reveiws are very important and your plugin is the best on the market at the moment. However, it would be much better if:

1. request: Could you please add a second email review reminder as well? Example: We could send the first review request after 3 days. Wait 2 days and if the customer didn’t leave any review, then we should send out the second review request reminder. - It would be great if we could set up any waiting days. For example, wait 1-2-3-4 etc days.

2. request: This is the most important. Could you please include the rating count and the overall rating into the shortcode function? So we could display these on our homepage.

3. request: If somebody clicks on the “5 star” rating or “with image” tab, then the page refresh, which is very slow. Could you change it for dynamic changing just like to WooCommerce tabs (Additional info, reviews etc.)

Hello Spartacus19,

Thank you for contacting us. We will check any reply to your email.

So, we are using your shortcode to display the product reviews on our homepage. I would like to display the reviews in two columns on mobile devices. If I add the CSS below, then it works only by the WooCommerce product tabs not by the short-code.

@media (max-width: 480px) { .wcpr-grid, .wcpr-grid.wcpr-masonry-2-col, .wcpr-grid.wcpr-masonry-3-col,.wcpr-grid.wcpr-masonry-4-col, .wcpr-grid.wcpr-masonry-5-col { column-count: 2 important; } }

KimVT

KimVT Author Team

Hi, Please use this:

@media (max-width: 480px) { .shortcode-wcpr-grid, .shortcode-wcpr-grid.shortcode-wcpr-masonry-3-col, .shortcode-wcpr-grid.shortcode-wcpr-masonry-4-col, .shortcode-wcpr-grid.shortcode-wcpr-masonry-5-col{ column-count: 2 important; } }

Hello,

Is it possible to show the product reviews in Google? I get this “error” from Google Webmaster: Missing field “aggregateRating”

Appreciate any help

KimVT

KimVT Author Team

Hi,

What is your product url that gets the error? Please check it using https://search.google.com/structured-data/testing-tool

Best regards

Hi I need to import from CSV, could you let me know how to do that? And format of CSV or excel?

KimVT

KimVT Author Team

Hi,

We’ve just released a fix for the import function. Please update it.

I have filled the API key but it still cannot auto update, please let me know what I need to do with that

KimVT

KimVT Author Team

Please create a topic at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/, we will help you with your problem.

The latest update is great. Is there any css code I can use to hide the middle filter button (verified) or make all reviews show as verified. I have reviews I had imported using another plugin. So, when I activate the filter button only reviews imported by Photo Review are shown as verified. I would like to show all of them as verified or just hide the verified button alone and leave the rest two.

KimVT

KimVT Author Team

Hi,

Thank you for your reviews. In Admin/comments you can select reviews to add verified badge from bulk edit.

Best regards

Thank you. Everything is working fine now. Excellent plugin!

KimVT

KimVT Author Team

Thank you :)

How can i move the review box from left to the bottom/top of the reviews? https://prnt.sc/oo9z4t

Thanks!

KimVT

KimVT Author Team

Hi, please send me your product url, i will give you css for this.

KimVT

KimVT Author Team

Please add this to custom css in plugin settings:

#comments, #review_form_wrapper {
    max-width: 100% !important;
    flex-basis: 100% !important;
}

perfect!

I am trying to import reviews from ali. I get failed everytime. Tryed all different settings..

What may cause this? I also have alidropship plugin but these reviews dont show up good so i try to use ur plugin to import reviews from ali.

I actually talked to my server support to fix the issue and they told me :

“We limit PHP requests to 100 per second, per IP address for security reasons. This value can’t be altered. I can see the plugin is in excess of this limit by 50.200. Are you able to contact the developers to see if this can be adjusted in any way?”

Basically the plugin is sending 50k php request per second.

Is it possible to get it below 100?

Thank you!

KimVT

KimVT Author Team

Hi,

Please go to https://villatheme.com/supports/topic/import-not-working-2/#post-33512 and dơnload and install the version in one of my reply there. This fix will be updated on codecanyon in hours.

Regards

Perfect, got it. Luv u kim

sudeys

sudeys Purchased

Hello, i want to ask you what is happening if we import reviews more than once to the same product. Does plugin importing different reviews or importing same reviews again?

Because i am just importing 15 to 20 reviews now. Maybe in the future i will increase the number of reviews? I hope plugin does not import same reviews once again

Thank you

sudeys

sudeys Purchased

Hello there, Thank you for your answers.

I am importing from Aliexpress only. Currently it seems does not import same reviews. I tested that and i think it does not import same reviews. However i am not so sure, I need to test again.

Please add such feature so we can import unique reviews each time.

This plugin is amazing. Thank you

KimVT

KimVT Author Team

I thought you said the import from csv function. Importing from Aliexpress will not import duplicated reviews then you don’t need to worry about it.

sudeys

sudeys Purchased

Great! Thank you

Looking at the documentation and reviews, this plugin seems to have everything I’ve been looking for.

I still need to be sure on this point though: As most of my customers check out as a guest, I’d like to know if the following features still work:

  1. Direct link in the email to leave a review is working (NO requirement to set up an account just to leave a review)
  2. Coupons are working
  3. Verified purchase batch working

Looking forward to your answer!

KimVT

KimVT Author Team

No the option is not available yet, i just think of it like a solution for you now because it’s quite easy to add.

That would be a fantastic addition, indeed! Certainly for me, but also for others, as reaching out to select customers personally seems to be quite common among store owners.

So in my opinion, implementing this option definitely would add even more value to this already great plugin.

KimVT

KimVT Author Team

I added it but it’s not available on codecanyon yet. Please contact support@villatheme.com if you need it now.

sudeys

sudeys Purchased

Can we display review tab somewhere in the product page? Can we use it as a separate section. I do not like this tab style. But woocommerce comes with it. Can we put review tab or review content somewhere in the page?

Thank you

KimVT

KimVT Author Team

Hi,

Yes you can use shortcode for this, see our guide at http://docs.villatheme.com/woocommerce-photo-reviews/#page_section_child_menu_3142

Hello!

Is there something we could do with the website loading speed and images? I have 30 reviews with pictures. (pictures are not inside my server, still on aliexpress cdn)

But my product page is so slow loading. It would be perfect if the reviews start loading after the customer goes to reviews tab. Not that reviews load when customer lands on product page.

Check stats : 1. Product with reviews – https://prnt.sc/osoloo 2. Same product without reviews – https://prnt.sc/osolwc

Is there any solution.. thanks!

KimVT

KimVT Author Team

Hi,

At the moment you have two solutions for this:

1. Paginate your reviews. This can be set in Discussion settings of WP.

2. Use a lazy load plugin

Regards

Thanks both helped alot!

Is it possible to only show this : https://prnt.sc/ot89ak

For example i would like to display reviews total score in the footer.

KimVT

KimVT Author Team

No, it comes with shortcode reviews.

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