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Discussion on WooCommerce Photo Reviews - Review Reminders - Review for Discounts

Discussion on WooCommerce Photo Reviews - Review Reminders - Review for Discounts

4.98 (46 ratings) 4.98 stars
Cart 1,792 sales
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377 comments found.

In the free woocommerce version, I don’t see the star ratings on the Elementor form widget. Is there a bug?

KimVT Author Team

Hi,

That’s the normal form widget, not review form. Review form widget is only available with the premium version.

Best regards

Hi,

I have turned off the review reminder email but emails are still be sent out, how to stop this?

Thanks.

Hi k33gan,

The review reminder email will not send out if you uncheck it in review reminder setting. If your problem is still unsolved, please contact us at Support@villatheme.com we will help you to check your problem.

Best regards. Rosenguyen Villatheme Support Team.

Hi,

One more thing, we supposed your reminder emails were sent out follow schedule which was set up before turning off review reminder emails. You can see https://prnt.sc/sqka1o. If you want to stop this, please go to Dashboard> Orders> choose the all orders you do not want to send email> Bulk Action> Cancel Review Reminder> Apply.

Best Regards, Rose Nguyen Villatheme Support Team.

Hi, do you know how to add new AliExpress reviews to the current existing reviews? Any way to update the reviews? Because I noticed that the plugin duplicates the reviews if we request reviews again for same product, thanks.

Hi Muwakaba, Thank you for letting us to know your problem. Our plugin will automatically import the new reviews from AliExpress for the same product ID and exclude the imported reviews. This feature is available for the lastest pro version. Please update it. Best regards, Rosenguyen, Villatheme Support Team.

Thank you very much :)

You’re well come!

Dear support, i am interested in your plugin. Just a question, i want enable all reviews in one page to display all products reviews in global page. There is a shortcode to do it? or there is a setting for one page all reviews? i wait your reply

Hi leakazero

You can completely display all product reviews in one page and in global page by using shortcode or Elementor Widgets with our WooCommerce Photo Reviews Plugin, which will make your site more impressive and boost your sale!

Best regards Rose Nguyen Villatheme Support Team.

How to move reviews tab and bring it below product description in Flatsome theme ?

Hi ayoubrocket,

Thank you for letting us know your problems. We ‘ve seen your ticket on our Support Forum, we will reply you on that. Please follow it.

Best regards,

Rose nguyen

Villatheme Support Team.

Hi, when using the short codes the plugin works well but the pages (with pagination enabled from WP Comment settings) are not shown and if the number of comments are larger than the limit per page it only shows 1 comment (the last one). If I try to use the shortcode option instead, pages number appear and pages work correctly, but the link in the product excert (at the top of my product page) does not scrolls to the comments and the other hand, as no form to add comments appears, if I try to set the short code to add a form, the whole page content of the product page goes missing loading an empty page.

Thank you for your support, Rose. It works fine now

Hi Also65

It’s glad to hear that. Feel free to contact us if you need any further help.

Best regards,

Rose Nguyen

Villatheme Support Team.

I would like to clarify the problems were actually fixed by your tean support :)

Hello there,
I’m interested to buy this plugin but i want to know if it possible?
I want to use badge instead of text for verified owner but could it be when somebody mouse-over on badge then will appear an info box which we can text any info like “this customer bought this product on this website” etc. This is for desktop. And if customer view on mobile devices it should be visible badge and text together.
Any chance with this plugin? Or after purchase could you please improve that as above?
Good luck with sales

Hi chemistrap,

Thank you for letting us know your concern. You can completely use badge instead of text for verified owner, you can even chose color and style for the badge. The info box as you want is not available now but we can apply it for you after you purchase our plugin and contact us via our Support forum: https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ .

Best regards,

Rose Nguyen

Villatheme Support Team.

Thank you for quick reply. And last question: is it competible with Martfury Theme?

Hi Chemistrap

You can try to use our free version to test the compatibility. Please download here http://bit.ly/woo-photo-reviews. Feel free to let us know if you need any further support.

Best regards,

Rose Nguyen

Villatheme Support Team

Pre Sale Question,

Can this plugin list the history of reviews that have and have not been provided by customers on my account page?

Hi anggavaro,

Thanks for your concern!

Are you asking about the feature that the history and the draft of customer’s review will be displayed on customer account page forccount page for the next update?

Yes. will it be applied for the next update?

Hi,

We have no plan yet to add this feature for the next update.

Best regards,

Có vẻ như nó không tương thích với theme Woodmart. Mình đang dùng theme này. Làm sao để có thể sửa những lỗi không tương thích đó. Bạn có hỗ trợ custom khi không tương thích theme không? ( Sau khi mua hàng ) Và nếu vấn đề không được giải quyết thì có chính sách hoàn tiền không?? Cảm ơn bạn.

Hi manhten,

Thank you for your concern,

Please using the free version to test the compatibility with your theme. You can download free version here https://wordpress.org/plugins/woo-photo-reviews/ and let us know your result.

Best regards.

Minhf gửi bạn kết quả. Nó không tương thích hoàn toàn. https://prnt.sc/szx474 Các sao ở phần lọc số sao nó không hiện thị đúng. Phần các review thì nó hơi lộn xộn. Phân tên người review cách xa avata. Đấy mới là text chưa kèm ảnh.

Hi manten,

Thank you for letting us know your result.

Our plugin developer can help you to solve your problems afer purchasing. Please contact us via our forum https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ , we will care your problems regarding to the theme compatibility.

Best regards,

Option “Hide name” doesn’t work for shortcode reviews. There’s no such command to add and it’s not working by default if changed in settings.

KimVT Author Team

Hi,

It is working properly for both shortcodes and reviews on single products, please make sure you are using the latest version. You can take a look at our demo page https://authentic.new2new.com/all-reviews/

Best regards

Hi, I get my client to purchase this plugin yesterday. I am developing his website and need to use this plugin on his site. I need to modify the output of reviews list. Also need to show reviews summary like this screenshot

https://prnt.sc/t17hrp

I need to know if there is a way to modify the reviews output? like we can override woocommerce templates using our child theme…

Hi nexGENdevs,

1. Our plugin can show reviews summary which is as similar as you want. You can see https://prnt.sc/t1a2n1.

2. Could you please explain more clearly about how you want to modify reviews output?

Best regards,

Hi, Thank you for your quick reply. I need to modify the HTML of both, summary and reviews list. Rearrange the items in my own html structure.

KimVT Author Team

Hi,

This plugin does not supports that now.

Best regards

Hi, I have two more questions.

1. How to make custom fields as “Required” ? 2. How to add placeholder text in custom fields?

KimVT Author Team

Hi,

Both these features are not available yet.

Best regards

Also, are custom fields WPML compatible? if not, how to make them compatible?

KimVT Author Team

Hi,

Custom fields are not compatible with WPML yet. Please leave your support ticket at https://villatheme.com/supports/forum/plugins/woocommerce-photo-reviews/ i will help you add some php code to achieve this.

Best regards

Another question in addition to above questions. How to modify the title of form? and how to add a sub-title in there?

(I am Abdul Waheed, posted two above questions using my ID, nexGENdevs), this question using client’s ID.

Can’t find this option. Can you share a screenshot please?

Also, can’t find where to put sub-title

KimVT Author Team

You already created your support ticket https://villatheme.com/supports/topic/how-to-make-optional-fields-wpml-compatible/ so please reply to me via that topic and do not reply here for better conversation.

Best regards

can this be integrated with google product rating? https://support.google.com/merchants/answer/6059553?hl=en

Hi dig4life,

Yes, the google product rating is supported by WooCommerce by default and the star rating of products will be showed on google search if the google system determines that the information is accurate and relevant for shoppers’ needs.

Best regards,

Thanks is this compatible with wordpress rehub theme and wc vendors marketplace plugin?

Hi,

You can using our free version to test the compatibility here https://wordpress.org/plugins/woo-photo-reviews/.

During using our plugin, if you have any futher question, feel free to contact us.

Best regards,

Hi i sent a support ticker but no one is responding

the reviews from the shortcode that displays reviews are not showing on my mobile device

it looks like this on my phone

https://snipboard.io/89rIOF.jpg

It did flash quickly showing it but then disappears. I can see the reviews when testing in development mode in chrome but NOT on my phone

Can someone get in touch with me about this please

By the way, i needed to reinstall wordpress and so the URL isnt there. I am first waiting to have ioncube installed then i will import that item so it will be available again.. but can you please send me the URL for the support ticket page as i cannot find where the support tickets are. thank you.

Hi dandeedo,

Please check your ticket at this link https://villatheme.com/supports/topic/reviews-from-shortcode-not-showing-on-mobile-2/.

Best regards,

OK thanks.. i have just responded

Hello your ticket system wasnt letting me send responses.. i sent them and they were deleted immediately… so i will jsut send here..

The page with the reviews shortocde is loading ridiculously slow! https://swychfold.com/cat-hoodie-with-pouch/

https://gtmetrix.com/reports/swychfold.com/H0Ob6EvC

look this is with the plugin, loading AT 36 seconds

items without the shortcode and reviews load at just 4 seconds

https://gtmetrix.com/reports/swychfold.com/91pAzgsY

So how can we fix this?

Hi,

We are checking on your problem about the speed of page. We will reply on your ticket as soon as possible. Please kindy wait, thank you very much.

Best regards,

..

Hi

We have fixed the problems that you can’t reply on your topic on Villatheme and replied you at this link https://villatheme.com/supports/topic/i-will-try-creating-another-ticket-last-one-didnt-send/. Please check it and let us know if you are still unable to reply on it.

Best regards,

Hello,

I would like to know if I can use this plugin on multiple e-commerce websites that I personally own ?

Thanks in advance for your answer :)

Hi GreenLitiCompany,

Thank you for your concern. Could you please explain more clearly?

1. What kind of E-Commerce platforms are you using? WooCommerce, Prestashop, Magento, osCommerce…

2. Or Are you asking for one licence for multisite?

Best regards,

Hi, can the import review csv function include images or direct link to images?

KimVT Author Team

Hi,

The csv import function will download reviews images to your server. If you want to keep original images links, i can help you add it.

Best regards

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