145 Reviews

for Customer Support

This plugins works very well highly recommended and if needed the support is second to none.

for Customer Support

Bought this plugin over 1 year ago. The product may have a bug and i can't submit a support ticket because there is no support after 1 year unless you pay.
When you enter a special character like <3 in the recipient message it throws out the layout of the pdf and the message doesn't appear.
I don't want to pay another $30 for support for someone to tell me "you can't use special characters".....

wpweb

Author response

We are happy to provide support in such cases, although we have tested same issue on our domain and it seems to working proper. we are still happy to check further in your case and thatswhy we asked you to provide FTP details and admin details of the site. if issue is from our plugin you don't need to buy support but if it is site specific issue ofcource we wont be able to help you.

so kindly provide the details first.

for Customer Support

Support has been brilliant one of the best for any theme or plugin developer. They helped solve a configuration issue and went beyond to give answers to all my questions.

wpweb

Author response

Thank you so much for your kind words!

We are glad that you are happy with the way we are working and our support too. We'll continue to do that always. :)

for Customer Support

Many Thanks for your help.
My support has expired, and you kindly help me!!!!!
I love your product.
Regards
Gilles

wpweb

Author response

Thanks a lot for your kind words !

for Customer Support

This was the only gift certificate/voucher plugin I found that did everything we needed it to do. The feature set is extensive and offers great flexibility. The customer support is outstanding. They will work with you to make sure you understand the features and have it setup correctly. The one thing they could improve on is the English translations of features and documentation. Overall a 5-star. Bravo!

wpweb

Author response

Thank you for the ratings and a wonderful review you've written for us.

for Customer Support

Relatively fast responses to support tickets! Every question gets taken seriously and answers are thought through.

wpweb

Author response

Thank you for the ratings and great review ! We are glad that you are happy with our support.

for Customer Support

Great plugin and they do real support.

wpweb

Author response

Thanks a lot for your rating & review.

for Other

Nice plugin, great support.

wpweb

Author response

Thanks a lot for your kind words.

for Customer Support

We are very happy with the functionality of this plugin and we are very happy with customer support. Thanks for all of your help, Navneet and the team at WPWeb.

wpweb

Author response

Thank you so much for dropping by and sharing your views with the ratings ! It really means a lot us.

for Code Quality

I love how they implemented this voucher plugin's functionality with woocommerce. And I also like the voucher interface in admin area, which allows exporting used vouchers, all vouchers, etc. A great help when trying to meet german book keeping obligations.

I wish they'd make this plugin compatible with The Events Calendar & Event Tickets Plus.

wpweb

Author response

Thank you for the ratings and a wonderful review!

We are glad you are happy with the product. For our plugin’s compatibility with The Events Calendar & Event Tickets Plus we would like you to submit your suggestion here.
URL: http://ideas.wpweb.co.in/

We always welcome suggestions and keep implementing them where we feel it adds more value to our plugin.

for Customer Support

Outstanding Support, fast communication and great customization if requested. This plugin is a big improvement for my online shop.

wpweb

Author response

Thanks lot for your kind words. We are glad to hear that you are happy with our plugin.

for Code Quality

Good plugin and good customer support!

wpweb

Author response

Thanks a lot for your rating & review.

for Customer Support

the plugin is awesome, very clever idea and excellent coded.
the support is very friendly, helpful and fast.
perfect solution from a perfect provider :)

wpweb

Author response

Thank you for the ratings and a wonderful review ! It really means a lot to us. We are glad you are happy with the product and our support.

for Feature Availability

By far the best plugin in it's class. Tons of features. Amazing support. Highly recommended!

wpweb

Author response

Thank you so much for the ratings and the wonderful review you just shared !

for Feature Availability

Just great! And I am talking with 15 years of experience, I have not seen around too often such a great piece of software! The code is very well designed and well commented. Excellent customer support from WPWEB through ticket system.

wpweb

Author response

Thanks a lot for a great review. Your satisfaction is our Profit.

for Customer Support

Great plug-in overall. I use it to create PDF vouchers for a physical store (wellness). Good documentation and quick support.
Room for improvement : the "Voucher builder" to create your own templates is not easy to use (no real-time preview, limited design functions) and could be much improved. I ended up coding a html table to get what I wanted. The fact that only one font (helvetica) is supported natively is a major drawback for design. Other than that easy to use and works well.

wpweb

Author response

Thank you for your kind words.

We only display comments from reviews that were made after 28 April 2016 as all comments prior to this date were intended for the author only.

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