wpweb

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492 comments found.

Pre-Sales question:

Hi, I am looking for a plugin that let’s me sell printable vouchers for tandemflights. Client comes to my website, chooses a flight, pays for it (using paypal or credit card) and gets a download link. is this possible with this plugin? I also found this plugin on the woocommerce website: https://docs.woocommerce.com/document/woocommerce-pdf-product-vouchers/

Is this the same plugin? I read the many positive reviews for your plugin and would like to try it, just want to get a working simple plugin for a very small website. Thank you.

denniswpweb

denniswpweb Author Team

Yes, once customer purchase, he will get download link. Also customer will receive PDF attachment in emails. There is also gift voucher concept so customer can create gift vouchers for someone else

The product you found on woocommerce have similar concept but our plugin have lot more functionality

For more information, please check this: http://wpweb.co.in/documents/woocommerce-pdf-vouchers/

You can also check dem


Knowledge Base Official Support Facebook

- Using your support system is not possible, because support is expired, but the plugin do not work correctly due to update issues -

After the last update of woo 3.0 and your own last update all buttons, which belongs to woo pdf vouchers, still don`t work. Clicking on them do not open any windows. For creating vouchers codes this is a big problem. It seems to be an issue with the select2 function. Debugger reports an error.

Please support that asap. Thanks.

Can you please drop email on wpweb101@gmail.com for bug report and we are happy to help you with that and you do not need to buy support for that.

morepix

morepix Purchased

Interesting plugin but I have some question before purchasing it:

1) Any idea when support for v3.0.2 will be added please? Compatibility list stops at v2.6.x

2) your variable demo is not working and that is just what we would use. Can you fix it?

http://demo.wpweb.co.in/woocommerce/product/gift-voucher-variable/

Regards,

denniswpweb

denniswpweb Author Team

1) We have already added WooCommerce latest version compatibility. Codecanyon not added woocommerce 3.0 yet so we can’t add in compatibility section.

2) Demo is working fine now. You can check it


Knowledge Base Official Support Facebook

Is it possible to void an issued voucher? (not used)

denniswpweb

denniswpweb Author Team

Sorry i don’t understand what you mean


Knowledge Base Official Support Facebook

Hi Dennis, thanks for replying. I came into a situation, a customer ordered 2 vouchers, used one of them, and asked for refund for the remaining 1 voucher. I can not just redeem the remaining voucher to void it because I am using woocommerce vendor, we pay our vendor by number of used voucher. I can’t find a way to “void” the remaining voucher.

denniswpweb

denniswpweb Author Team

There is no way to void but admin can manually redeem it so that customer can’t use it


Knowledge Base Official Support Facebook

Hi, I’m thinking of purchasing this plugin, but was just wondering if the voucher’s can be solved within a woocommerce product? Or is it only possible to sell it as an individual product?

denniswpweb

denniswpweb Author Team

Its a addon of WooCommerce. So you need to use woocommerce to use our plugin.

Let me know in details if i understand your questions wrong


Knowledge Base Official Support Facebook

Thank you for getting back to me. I know it is an Addon. Let me try to explain my question better. I would like to sell the vouchers together with an existing WooCommerce product, not as a separate product. Would that be an option within this Addon?

denniswpweb

denniswpweb Author Team

Yes, you can set pdf vouchers settings in existing woocommerce product


Knowledge Base Official Support Facebook

Dear dev team, unfortunately I am facing the same issue as described in https://codecanyon.net/comments/16183708 , I would also appreciate any help.. Thank you in advance! I know that my support has expired recently, we found this behaviour yesterday..

In that case please drop me email on wpweb101@gmail.com and we are happy to help you via that. if there is bug in plugin we would solve it for sure. We may need some time to work on it as we are currently working on launching new update.

denniswpweb

denniswpweb Author Team

Replied on email

Really useful looking plugin, I just have three questions at the moment:

1. Can multiple vendors create and sell their own voucher codes through a front-end account management area?

2. Is it possible to issue WooCommerce coupon codes for a discount on PDF Voucher purchases?

3. Is WooCommerce PDF Vouchers compatible with myCred?

denniswpweb

denniswpweb Author Team

Hello There,

1. Can multiple vendors create and sell their own voucher codes through a front-end account management area?

Ans: Our plugin have added support for WC-Vendor plugin. Vendor can add their own voucher code from front end side and also many other voucher options from front end side.

2. Is it possible to issue WooCommerce coupon codes for a discount on PDF Voucher purchases?

Ans: Yes we have feature for voucher use as coupon code. You can give voucher code as coupon code.

3. Is WooCommerce PDF Vouchers compatible with myCred?

Ans: Actually I don’t think myCred plugin have any conflict with this plugin because there is no feature which match to our plugin. If you talking about the credit as payment gateway then yes it will support each payment gateway which follow the woocommerce gateway hooks to implement.

Thank You


Knowledge Base Official Support Facebook

Thank you for providing responses which require very little clarification.

1. Will using the WC-Vendor plugin in conjunction with WooCommerce PDF Vouchers allow each vendor to enter or upload a list of their own voucher codes through the front-end?

2. If native WooCommerce coupon codes are enabled can they be used to purchase WooCommerce PDF vouchers at a discount? In other words, can WC coupon codes be used to receive a discount when buying PDF vouchers?

3. If I understand you correctly, there should be no problem using myCred points to pay for vouchers, is this correct?

denniswpweb

denniswpweb Author Team

Hello There,

1. Will using the WC-Vendor plugin in conjunction with WooCommerce PDF Vouchers allow each vendor to enter or upload a list of their own voucher codes through the front-end?

Ans: Yes. for more information of our plugin you can see our documentation here: http://wpweb.co.in/documents/woocommerce-pdf-vouchers/

2. If native WooCommerce coupon codes are enabled can they be used to purchase WooCommerce PDF vouchers at a discount? In other words, can WC coupon codes be used to receive a discount when buying PDF vouchers?

Ans: No, it is not like that. we can’t use existing coupon code as voucher. The process is like: you can put voucher codes in the voucher code field in product and once a customer purchase that product then voucher code deduct from this field and create coupon code and actual voucher from that.

3. If I understand you correctly, there should be no problem using myCred points to pay for vouchers, is this correct?

Ans: Actually as per myCred plugin I think there is no dependency from our plugin. But if you need the mycred plugin feature in our voucher plugin then it is not possible, for this we need to do custom work.

Thank You.


Knowledge Base Official Support Facebook

boopoo

boopoo Purchased

Hi there.. Can you help answer a few questions:

1. Is it possible to translate the front end language of this plugin? I need to offer on a German and French website. 2. I use a 3rd party email customiser for the WooCommerce emails. Will this be an issue with your plugin? 3. If it des not work straight out of the box, will you be able to help me?

Thanks!

denniswpweb

denniswpweb Author Team

Hello There,

1) I am actually having an issue and cannot get the Gift Voucher to work, but I have sent a support ticket yesterday. Ans: Actually voucher will create once the product is purchased by a customer. And also you have to enable voucher option in product. Also once customer buy the product then he will get the voucher only if the order is completed or in processing based on woocommerce setting.

We will providing you support from support system.

2)I am actually having an issue and cannot get the Gift Voucher to work, but I have sent a support ticket yesterday. Ans: Yes you have to enable product as downloadable, because we are displaying PDF voucher to the product as downloadable, which is default feature of woocommerce.

Thank You.


Knowledge Base Official Support Facebook

boopoo

boopoo Purchased

Hi there. OK I am thinking more clear this morning. I actually found the issue. I had not checked “Usability – Unlimited” which is why it was not showing. Now I have checked that it is showing… OK will update support ticket…! Thanks

denniswpweb

denniswpweb Author Team

Okay Great!! Let us know if you need any more help.

Thank You.


Knowledge Base Official Support Facebook

Hi, If we wanted to add attributes to the PDF, how difficult would that be to achieve? eg we need a select box on some products & others are variable products.

1) what would the process of displaying the variation in the PDF 2) what would the process of displaying the individual attribute of the select box on the PDF?

Thanks

denniswpweb

denniswpweb Author Team

Hello Richard,

We have a action/filter available in our plugin to achieve functionality like this: https://gist.github.com/wpweb101/ed3040882c95be47d1e5, Where you can put your own shortcode and do code to get value for that.

1) what would the process of displaying the variation in the PDF For variation we have different shortcodes available you can see from here: http://wpweb.co.in/documents/woocommerce-pdf-vouchers/shortcodes-support/

2) what would the process of displaying the individual attribute of the select box on the PDF? Ans: https://gist.github.com/wpweb101/ed3040882c95be47d1e5, You can use this but you have to put your own shortcode and code to get the value of your custom field.

For more information you can check our documentation: http://wpweb.co.in/documents/woocommerce-pdf-vouchers/

Thank You.


Knowledge Base Official Support Facebook

Hi, I would like to know if this product is what I need, I would need to sell through the hotel booking coupons, the customer buys the coupon and book the hotel, and (here i want to understand) the hotel inserts the code in my Website to automatically close the procedure, and receive notification that the hotel has entered the code, can this be done? thank you

denniswpweb

denniswpweb Author Team

Hello There,

As per your need I don’t think the complete features is there in our plugin. You need some customization to full fill your need.

According to our plugin it is just like: You can create woocommerce product and enable voucher setting in this, and put voucher code in voucher setting. After if customer purchase that product he will get one voucher from the setting and can generate voucher as PDF.

For more information you can see our documentation and demo:

Doc: http://wpweb.co.in/documents/woocommerce-pdf-vouchers/ Demo: http://demo.wpweb.co.in/woocommerce/

Thank You.


Knowledge Base Official Support Facebook

charban

charban Purchased

Hi. Just installed and have tax issues with the partial redemption when using auto-generated coupon on taxable products in online store.

in detail: the bought pdf voucher product is set to not taxable -> product price 50$ -> auto generated coupon 50$ -> when using coupon online on taxable product 10$ incl. 19% tax -> coupon redemption only 8,40$. -> ??

i need the redemption to be as product price incl. tax…talking partial redemption.

can u help?

denniswpweb

denniswpweb Author Team

Hello There,

We will help you from our support system. Can you please create support ticket from here: http://support.wpweb.co.in/

Our technical support team can help you from there.

Thank You.


Knowledge Base Official Support Facebook

Hi, we decided to activate the “gift date” option for our customers but we noticed that this function only returns date in english… indeed, in your source code you’re using the DateTimeInterface which methods doesn’t use locales, thus all outputs are in English. Because our wordpress is located in french, this situation is causing conflicts and errors : unable to enter a valid date because the datepicker returns the month in french and the backend controls it in english, and all the ouputs for the customers are also in english (e.g. in the cart). What is your roadmap about this issue ? Thank you.

Hello There,

Our plugin is WPML compatible and you can setup plugin in multilingual. For translation each text you need we have po/mo file for translation.

For more information please see this doc: http://wpweb.co.in/documents/plugins-localization/

Also if you still getting problem then can you please create support ticket from here: http://support.wpweb.co.in/ so our developer can help you from there.

Thank You


Knowledge Base Official Support Facebook

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