wpweb

wpweb supports this item

Supported

615 comments found.

abd_096

abd_096 Purchased

hello, the voucher download is showing in order history but doesn’t show in download page

denniswpweb

denniswpweb Author Team

Hello, It should show. Can you please create support ticket and our technical team will help you there


Knowledge Base Official Support Facebook

abd_096

abd_096 Purchased

Hi, yeah i did make a ticket and you replied and i replied again please check the ticket, thank you

denniswpweb

denniswpweb Author Team

Hello, OK. Thanks for the update


Knowledge Base Official Support Facebook

It is hard to understand the documentation… but here’s what I get. 1. Create the gift certificate template. 2. Create a user (type of vendor). 3. Create a product type of download.

The question is what if the vendor is actually the store owner (ie.. the admin). I can’t created a new user type of vendor with the same email of the admin.

denniswpweb

denniswpweb Author Team

Hello, When you try to create any new user with an email which already exists then It will give you an error. This is WordPress functionality. You can’t create multiple accounts with same email address


Knowledge Base Official Support Facebook

vanetreg

vanetreg Purchased

Hi,

is it compatible with WC Marketplace ? It is not listed in compatible plugin’s list.

Thanks

denniswpweb

denniswpweb Author Team

Hello, We haven’t tested it yet but it should work. If there is any issue then we are happy to add compatibility.


Knowledge Base Official Support Facebook

hi admin. PSQ is possible to hide send to email buttons, because i like to send the giftcard to buyers email only after payment. and its possible for customer to write a text its showing on the giftcard, and if yes can i choose the place on the giftcard in admin? thank you

denniswpweb

denniswpweb Author Team

Hello, I don’t understand what you mean by PSQ.
Yes, buyer and recipient only receive PDF Voucher only after payment.
Admin can enable recipient name, email, address field to display on the single product page, so user can enter that information while purchasing gift voucher products
Yes, admin can add address from product page


Knowledge Base Official Support Facebook

Hi!

Is it possible to use/set a shortcode of “variable_description” for pdf-template too? Nothing found in the documentation. If yes, how to challange it quick and easy or would you put it in next updates? If this isn´t free and not planed, how much would you charge for this?

Another information or question about the pdf-template is to put the global redeem instructions (and other length-variable fields) instead of lorem ipsum text. Cause the preview-pdf is mostly shorter than the final result, which looks very different. Hope you understand, what I´m talking about.

Thanks in Advance!

Sounds great! Thanks for this service. If the next update comes within 1 or 2 weeks, it´s fine for me. If not, I´m interested in the custom work.

Please don´t missunderstand me at the second point. I was talking about the preview pdf, not the possibility to use redeem instructions. The vertical length varied in the preview and the final (generated) pdf as a result of the lorem ipsum instead of the (final) used redeem instruction, what it makes hard to design the pdf. Hope you get the bottom line of what I´m talking about?

denniswpweb

denniswpweb Author Team

Hello, Please create the support ticket for custom work.

Regarding preview pdf, do you mean you want preview pdf option on the single product page with dummy text? I don’t understand so please explain in details.


Knowledge Base Official Support Facebook

you can drop us email on support@wpweb.co.in for custom work and we are happy to help you.

Presale question:

Hi! Its possible to add variable prices for a gift card like here: http://plugins.yithemes.com/yith-woocommerce-gift-cards/product/digital-gift-card-with-custom-header-image/?

Thanks!

denniswpweb

denniswpweb Author Team

Hello, Plugin support price shortcodes in Voucher Templates. If customer buy particular variation then it will display price of that variation only.


Knowledge Base Official Support Facebook

Hi again.

I can add a checkbox for “add aditional value” and another dropdown list for the shipping? I need something like this: http://www.kembroid.com.au/shop/kembroid_gift_certificate/

denniswpweb

denniswpweb Author Team

Hello, Plugin doesn’t provide this features but its possible with custom code


Knowledge Base Official Support Facebook

vanetreg

vanetreg Purchased

Hi,

can I use this plugin with Visual Composer? I mean I would create the design of the voucher with VC (or with another page builder) but only add the QR code (created by your plugin) to the voucher and basically I’d use mainly your plugin’s backend ( managing vouchers, unique codes, redemption, etc. ), but not its design capability.

Thanks

denniswpweb

denniswpweb Author Team

Hello, You can’t use visual composer or another page builder to design voucher templates. You need to use plugin builder to design voucher templates.


Knowledge Base Official Support Facebook

vanetreg

vanetreg Purchased

Well, then it is not too flexible. I supposed I can do it with shortcodes…

We can consider your request as creating separate addon for this but consider this thing in main plugin is not possible .we have to change whole pdf creation logic how we do have right-now.

slitweb

slitweb Purchased

Could you please consider replacing the current Voucher Template Builder with a “Drag&Drop”-Interface and Background-Image?

would make lives of users so much easier…

denniswpweb

denniswpweb Author Team

Hello, We are thinking to develop the custom addon for Voucher template builder using Visual Composer.


Knowledge Base Official Support Facebook

zakfit

zakfit Purchased

Hi there, do you have any plan to include the feature to “Check Balance” for the voucher purchasers?

denniswpweb

denniswpweb Author Team

Hello, Plugin already show remaining balance when you redeem voucher code. Please let me us know at support@wpweb.co.in if you are looking something else.


Knowledge Base Official Support Facebook

Pre-sales question: is it possible to immediately redeem a voucher via QR-code using a scanner, without having to sign in to the backoffice first, then look up the voucher code, and set its status to “redeemed” manually? THANKS!

denniswpweb

denniswpweb Author Team

Hello, As of now the plugin doesn’t provide this functionality but its possible using custom code.


Knowledge Base Official Support Facebook

Thanks for your swift reply! This custom coding: is this something you can help with? Or is there some URL or location you can provide to put me on the right track?

denniswpweb

denniswpweb Author Team

Hello, Yes, Please let us know in details at support@wpweb.co.in and we can take it forward from there


Knowledge Base Official Support Facebook

scotgal

scotgal Purchased

3.3.0 update crashes my entire website producing a white screen everywhere except the admin area.

wpweb

wpweb Author

The problem is with the zip. We have resolved it now by re-uploading the zip file. please delete the plugin and re-upload it. It should work. Sorry for the inconvenience .

Hello, I recently upgraded the plugin to a 3.3 and the site stopped working. Everything is up to date. I activated the plugin and the site stopped working, if I disable the plugin the site works again normally.

Link: https://meubalaio.com.br/

wpweb

wpweb Author

The problem is with the zip. We have resolved it now by re-uploading the zip file. please delete the plugin and re-upload it. It should work. Sorry for the inconvenience .

CAUTION v.3.3.0 ! After the upgrade to version 3.3.0, only the front-end of the website displays a broken screen with these fatal errors on PHP 5.6 and 7.0.22 :

- on PHP 5.6.34

PHP Fatal error: Call to undefined function get_current_screen() in /nas/content/live/skinetsens/wp-content/plugins/woocommerce-pdf-vouchers/includes/class-woo-vou-scripts.php on line 820, referer: https://skinetsens.com/(any pages)

- on PHP 7.0.22

Fatal error: Uncaught Error: Call to undefined function get_current_screen() in /nas/content/live/skinetsens/wp-content/plugins/woocommerce-pdf-vouchers/includes/class-woo-vou-scripts.php:820 Stack trace: #0 [internal function]: WOO_Vou_Scripts->woo_vou_wp_prototype_before_jquery(Array) #1 /nas/content/live/skinetsens/wp-includes/class-wp-hook.php(286): call_user_func_array(Array, Array) #2 /nas/content/live/skinetsens/wp-includes/plugin.php(203): WP_Hook->apply_filters(Array, Array) #3 /nas/content/live/skinetsens/wp-includes/class.wp-scripts.php(488): apply_filters(‘print_scripts_a…’, Array) #4 /nas/content/live/skinetsens/wp-includes/class.wp-dependencies.php(96): WP_Scripts->all_deps(Array) #5 /nas/content/live/skinetsens/wp-includes/class.wp-scripts.php(503): WP_Dependencies->do_items(Array, 0) #6 /nas/content/live/skinetsens/wp-includes/script-loader.php(1283): WP_Scripts->do_head_items() #7 /nas/content/live/skinetsens/wp-includes/script-loader.php(1394): print_head_scripts() #8 [internal function]: wp_print_head in /nas/content/live/skinetsens/wp-content/plugins/woocommerce-pdf-vouchers/includes/class-woo-vou-scripts.php on line 820

To the WPWEB team : because my support is expired, I can’t report you such a major bug… I think this policy is unsuited to this kind of situation.

Yes I totally agree. This issue has been already resolved. you just re-download the plugin and it should work for you.

Pre Sales Question.. How to hiden/disable input voucher in frontend WC Vendor Pro

Hi, the plugin sends the voucher with the “new order” mail, even when the customer chooses bank transfer/prepayment during checkout. How can i deactivate the voucher for the new order-mail? (I’m using the current version of woocommerce and your plugin.)

by
by
by
by
by
by