wpweb

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545 comments found.

Hi there,

I tried creating a ticket on your website but it kept saying my purchase code is invalid (which is isn’t as I’ve just purchased).

Anyway, I love the plugin!

However trying to do the following and wanting to see how your plugin can achieve it:

1) when uploading an image as the background, it’s not showing. Is there a size limit?

2) I’m wanting a voucher to be sent to all purchases which just has the purchase order number and expiry date (don’t need to generate a voucher code). I know there is a shortcode for both of these, however, how do I make the expiry date expire in one year after they purchase?

Many thanks

Steve

denniswpweb

denniswpweb Author Team

Hello,

Are you sure you have selected “WooCommerce PDF Vouchers” as Product?

1) It should work. No there is no limit.

2) I don’t understand what you mean by “sent to all purchases which just has purchase order number and expiry date. To set expiry date one year after purchase, you can use custom days option. see screenshot: https://www.awesomescreenshot.com/image/2722224/1999f9a083c34ea15891470c440b6370

If you have still issue, then you can contact us at wpweb101@gmail.com


Knowledge Base Official Support Facebook

I have a vendor shop. I don’t need my customer details to be visible on the vendor dashboard or emails. they should not see any details like customer mail, phone, address etc. I have already disabled in WC Vendors

denniswpweb

denniswpweb Author Team

Hello,

Sorry, its doesn’t seems to be PDF Voucher question. We can help you as custom work if you are looking for it.


Knowledge Base Official Support Facebook

frabie

frabie Purchased

Variables – Order Numbers & Voucher Codes

First off, may we say what an awesome plugin! This was the perfect solution to our problem! 10/10 @denniswpweb!

May we just please ask the following?

1. Hoe can we display the Order NAME instead of the Order ID?

2. Currently the Voucher code uses the buyername (name-orderid-rest_of_code) in the voucher code. Can this be set to a standard custom prefix? EG: (custom_prefix-orderid-rest_of_code)?

denniswpweb

denniswpweb Author Team

Hello There,

WE have support system available here: http://support.wpweb.co.in/

Can you please create support ticket so our technical support team will help you from there.

Thank You.


Knowledge Base Official Support Facebook

Hey, I am trying to output the Variation SKU on my voucher. The shortcode {sku} only outputs the product sku, not the individual variation sku. Can you help?

denniswpweb

denniswpweb Author Team

Hello There,

WE have support system available here: http://support.wpweb.co.in/

Can you please create support ticket so our technical support team will help you from there.

Thank You.


Knowledge Base Official Support Facebook

Hello,

I’m looking at buying your plugin as we would like clients to print out a nice looking PDF voucher.

I read in the documentation there is an option to enable/disable if the gift voucher should be automatically sent to the recipient. Is this an option the customer makes on the front end when buying the voucher so if one wants it emailed directly they can do so, or if they only want it sent to them they don’t fill out anything for the recipient?

Or is this an admin setting for the plugin if it’s enabled all voucher products will have the required fields for recipient name/email/message? Can’t be handled case by case then?

Also, does the voucher // coupon codes get generated automatically from when the customer buy one or do you have to set a big list beforehand where it will pull it from with amount etc?

Thank you in advance.

Regards, Jhorene

denniswpweb

denniswpweb Author Team

Hello Jhorene,

1) Or is this an admin setting for the plugin if it’s enabled all voucher products will have the required fields for recipient name/email/message? Can’t be handled case by case then?

Yes admin can set required recipient fields for product. If customer want voucher then don’t need to enter any recipient fields.

2) Also, does the voucher // coupon codes get generated automatically from when the customer buy one or do you have to set a big list beforehand where it will pull it from with amount etc?

There is both option. You can enter list of voucher codes and if you don’t have voucher codes then you can set usability to unlimited to generate voucher codes automatically


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