wpweb

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706 comments found.

Currently my license is 3.5.3 and I can’t upgrade to newer versions. I tried all new version after the 3.5.3 and my problem is always the same.

After upgrade, on a product page the label for Recipient Name and Recipient Message have been writting by “Array”.

If I erase “Array”, I can read “Recipient Name” and “Recipient Message”. It’s not my label name for “recipient Name” and “recipient Message”.

If I valide my order, on the PDF voucher, I have “Array” for Recipient Name and “Array” for Recipient Message.

You can’t see the problem on my website because I have been restoring a backup to the version 3.5.3.

I hope you find the problem. Many thanks. Regards Gilles

denniswpweb

denniswpweb Author Team

Hello, We can’t see this kind of issue. Please create a support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

Hi, I can’t create a support ticket. My support has expired. I have just tried the 3.6.0 and my problem isn’t resolve.

denniswpweb

denniswpweb Author Team

Can you please let us know at support@wpweb.co.in. If it’s issue from the plugin, we will definitely help you.


Knowledge Base Official Support Facebook

Hi there,

Our client is using your plugin for their site and the recipient isn’t receiving the voucher. Even when a recipient email is put into the field they still aren’t receiving it. Only the person who made the order receives an order email with the voucher. Any help is much appreciated.

Cheers

denniswpweb

denniswpweb Author Team

Hello, Make sure gift notification email is enabled. Also, make sure you are using the latest version of WooCommerce and PDF Voucher plugin. If still, it is not working then please create a support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

fsnorway

fsnorway Purchased

Recipient name, and recipient message have all disappeared, and does not show at all at product page. I am clueless. If I for example check that the Name and Message fields are required, the customer will only get a message saying those fields are required to continue checkout, but there is no where to fill inn that information.Currently running v3.5.7

denniswpweb

denniswpweb Author Team

Hello, I think fields will be there but may it’s hidden due to a theme or any other plugin css. Can you please create a support ticket and our technical team will help you there.


Knowledge Base Official Support Facebook

Is there any sort of API way to validate voucher codes? we have two website, one is wordpress and the other is none wordpress which we have to validate voucher on it programmatically via API call.

denniswpweb

denniswpweb Author Team

Hello, Right now there is no api but we can develop for you. Let us know your thoughts.


Knowledge Base Official Support Facebook

robbie79

robbie79 Purchased

Hi Guys,

I ran into trouble when translating this plugin. Is it possible for you to remove all the gettext’s with empty strings? There are several __( ’’, ‘woovoucher’ ) in class-woo-vou-admin-meta.php

Thank you!

denniswpweb

denniswpweb Author Team

If it’s urgent for you then let us know at support@wpweb.co.in and we will provide you updated plugin.

robbie79

robbie79 Purchased

That won’t be necessary, I fixed it myself. Just needed to make sure it’s fixed in future updates.

Thanks!

Hello! I want to know if I bought a plugin with a “regular” license, I will be able to sell various gift coupons to website visitors? Do I need a “extended” license to sell gift vouchers?

denniswpweb

denniswpweb Author Team

Hello, Yes you can create any number of gift products and sell it. No need for an extended license for what you need.


Knowledge Base Official Support Facebook

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