57 comments found.
Helllo The last 3 Years no updates, nothing?! Compatibility with last WP and Woo
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin is compatible with the latest wordpress and woocommerce.
If you have any issue feel free to contact us at support.extendons.com and support team will take good care of it for you.
Thank you
hello, this is not the whole answer to my question!
Hello,
You had asked for the updates and we have mentioned that plugin is upto date.
Thank you
Hi,
I am using a plugin Custom Order Status plugin, from Woocommerce. Is there any way I could show their custom status in your plugins order pdf?
I am also using ATUM plugin to attach product parts to the product, is there any way to have them showing up in the pdf as well?
Tks! 
Hello,
Thank you for touching base with us and showing interest in our plugin in our plugin.
Unfortunately we haven’t tested our plugin with these third party plugins.
Thank you
can we create shipping label like this this is for cash on delivery https://prnt.sc/1qhhew0 ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Please elaborate your question more ? so we can understand it better and respond accordingly.
Thank you
hi I mean how we can use this plugin with cash on delivery option in your shipping label only address is mention (https://prnt.sc/1qhkm3q) but in this lable (https://prnt.sc/1qhhew0) the price is also mention which customer have to pay on delivery
Hello,
See attached link!! This is the invoice generated for cash on delivery method. https://we.tl/t-co39zP81n8Thank you
hi thats a invoice but i am asking for shipping label
Hello,
There is a shipping method not a shipping label in our invoice. Please contact us at woo@extendons.com for fast communication if needed
Thank you
Hello,
- Besides the available templates, Is it possible to customize a template?
- What does the barcode do actually? I don’t see any number below the barcode. Can I scan a barcode to trace an order?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Yes we can build a custom template for you via customization work if you are interested please contact us at info@extendons.com.
We have used a library for bar code which is generating dynamically a unique bar code for every invoice.
Thank you
Ok, I’m interested but let me do some research for a while.
- If I scan a barcode in an invoice, it will show an Order ID, right?
- If the above question is correct, Is it possible to display an order id below a barcode?
Hello,
- Yes it’s an order id
- Yes Order id will be displayed below the barcode.
Regards
Thai language not work https://imgur.com/QiC0w2c
Hello,
Thank you for choosing Extendons as your woocomemrce provider and apologies to hear that you are having issue with the plugin.
Please let us know which language is not working on PDF ?
In order for us to resolve the issue for you please contact us at info@extendons.com and support team will take care of it for you.
Thank you
I’ve emailed you
Hello,
Thank you for touching base with us.
Please let us know from which email you have sent us an email so we can check and let you know ? For now, we have only received 2 comments from you as “110000”
Thank you
Also your previous query was answered for Product Import plugin
my email adamyusof196@gmail.com
Yes thank you and got your email, will check and reply back
would this work thermal printer size?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin generates the PDF and it will be printed as a default PDF.
Thank you
hello I want to purchase your plugin but I need to know if this plugin showing this info with this order 1-Price of the product without Tax 2-Price of shipping without tax 3-Total Price without Tax (1-2) 4-Total Tax 5-Total Price Including Tax (3+4) Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
This is just a billing invoice, our plugin offers shipping label and packing slip as well.
Moreover our plugin has different templates as well.
See attached! https://snipboard.io/bt0WSF.jpgThank you
Hello,
Please contact us at info@extendons.com and our support team will entertain your queries.
Thank you
For the shipping label, it is displaying the Billing Address instead of the shipping address even when I disable billing address.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
1. Will this email and html invoice to the buyer an as well? or can they only get it from their account page?
2. Does it support the use sequential invoice numbers?
3.Lastly how does it compare to this plugin https://woocommerce.com/products/print-invoices-packing-lists/
Hello,
Thank you for touching base with us and showing interest in our plugin.
1- Our plugin will not send email automatically you have to send the email manually.
2- Yes it is possible.
Let me know if you have any further questions.
Thank you.
Pre-sale question: Is it possible to exclude specific product in packing/pick slip???
Hello,
Thank you for touching base with us and showing interest in our plugin.
No you cannot exclude a specific product from slip.
Thank you.
Hi. Pre sales question. Is it possible to have both, billing and shipping address in each invoice, because by default shipping address is shown only if it is filled on website. Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately the functionality you referred to does not exist in our plugin.
Thank you.
Presale question,
Can the barcode on the invoice be used to track orders on the default woocommerce tracking? If not, what does the barcode on the invoice do?
Hello,
Thank you for touching base with us and showing interest in our plugin.
There is an Order Id in a barcode on invoice. We can track order through barcode. It is just a receipt which contains order id to confirm order.
Regards
Hi, invoice does not print tax and shipping amount. It prints $0.00 on both lines.
Also, I need to add some information at the bottom ( on the footer ) of the packing slip but not on the invoice or label. How can I do that?
Also, my products have several other fees like deposit and Insurance which are all part of the woocommerce setup but I dont think your plugin is made to show them.
Also, my products have several other fees like deposit and Insurance which are all part of the woocommerce setup but I dont think your plugin is made to show them.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
Hello, I need to add the short item description on the invoice, is it possible ? Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Please send us an email on “info@extendons.com”. So we will provide a quote for required custom work.
Hello, I’m evaluating your plugin, I have some questions.
1 – Suitable for the Italian and European market?
2 – Does it allow the management of Electronic Billing data?
3 – So it also allows the export of invoices in XML format for subsequent transmission to the customer via the Exchange System?
4 – Is a formal check (RegEx) made of the tax code and VAT numbers (Italy and EU)?
5 – Tax Code and VAT Number are added to checkout and invoice?
6 – Is it possible to issue an invoice also to private individuals using tax code?
7 – Compatible with WPML?
Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin simply converts woocommerce default billing invoice into pdf.
Thank you
Is the plug compatible with Dokan Vendors, I need it for each vendor to issue their own invoice since people buy products from the vendor store! – Thank you
Hello,
Thank you for touching base with us and showing interest in our plugin.
Our plugin generates a pdf for default woocommerce invoice. We haven’t check the compatibility of our plugin with third party plugins.
If you want us to make our plugin compatible with the Dookan Vendor plugin then it will be a custom work and we charge extra for custom work.
If you are interested than please contact us at info@extendons.com and our Support Team will provide you a quote.
Thank you
I have a question before buying your plugin. Is it possible to change the design and size of the shipping label?
Hello,
Thank you for touching base with us and showing interest in our plugin.
You can not change design in current plugin, but we can do it for you via customization.
Two questions: 1º Could we modify the php to change the size of the label or the position of the fields? 2º What would be the cost of customization?
Yes you can change the labels and positions of the fields. Do you just want to change the size and position of the label and fields or want to do more?
Please contact us at info@extendons.com and Our Support Team will help you and provide you a quote for custom work.
is this plugin create labels based on USPS courier ?
Hello,
Thank you for touching base with us and showing interest in our plugin.
Unfortunately you cannot create labels based on USPS courier by using our plugin.
We are Thai-language website. Every Thai letters in every document created is not shown correctly, but shown in sqaure symbols.
Hello,
Thank you for choosing Extendons as your WooCommerce provider. Apologies that you are facing issues.
In order for us to resolve the issue and get you going please log a ticket on our Support Center Email and a technical team member will assist you right away.
Go to this email and log a ticket: info@extendons.com
regards,
