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Discussion on WooCommerce Orders Tracking – SMS – PayPal Tracking Autopilot

Discussion on WooCommerce Orders Tracking – SMS – PayPal Tracking Autopilot

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132 comments found.

Hello,

pre-sale question.

Is it possible to change the destination name when it is X or Y ?

Example: if product is shipped from China, then goes de hong-kong, then to Germany. As dropshippers, we will need to replace China by “Our Factory” and Hongkong by “Transit deposit”.

If this feature exisit, I will immeditely purchase it. If not, it would be a very requested one by dropshippers.

Hi SyphaxThemes,

Unfortunately, your requested feature is unavailable in this plugin.

Best regards.

Hello, I’ve been testing the free version of your plugin and it’s been great so far, I’m very impressed! I’m looking at the pro version and I’m almost ready to buy it. I only have one issue that I’d like your input on.

Is there a possibility to edit the tracking information text of the woo-commerce email? Currently it reads something like “Tracking number: XXXXXX by China Post”. I don’t want my customers to see the carriers directly in the email. Most of them won’t even click the tracking number anyway, I don’t want them to doubt us right away and get scared seeing China post or something.

Is there a way to bypass this currently? Would you consider adding text editing as an option to the plugin, either as a free or paid feature? Is there a file I can edit to manually hide that text from the transactional emails that I can implement right away?

The same issue appears in the tracking table, there’s no option to remove the Carrier name column, but I haven’t used those emails yet, but that will also become an issue in the future.

Thank you in advance!

KimVT Author Team

Hi,

Thank you for your interest.

There’s no option to edit tracking information text as well as tracking table now, we will add the feature in an update in the near future. I can send you a temp version that remove carrier in email after you purchase.

Best regards

Hello, I just purchased the plugin, could you send me the temp version that removes the carrier from order and update emails?

Thank you in advance!

KimVT Author Team

Hi,

I sent you new version via your support ticket on our support forum.

Best regards

Hello,

I would like to ask you if the ACS Courier is in your list of the couriers? The ACS is one of the bigger courier company in Greece and Cyprus. If you don’t support it and you are interested to do, I have contacted them and they sent me the manual Rest API, I can send you

Let me know if you support it or you will add it.

Thanks Christos

Hi,

You can add as more couriers as you want with name and tracking URL of that courier needed. Go to the plugin settings/ Shipping Carriers/ Add shipping carrier https://prnt.sc/skx5z2

Best regards

1) does the plugin have ” DTDC” courier tracking facility for India? 2) does it support integration with other 3rd party sms plugin like msg91 for order status through sms?

Hi Pratikk5418,

Thank you for contacting us. 1. You can add your custom shipping carrier and Its URL in the plugin settings/ Shipping carrier/ Add carrier. 2. Currently, our plugin is available with Twilio, Nexmo, and Plivo SMS provider. We will consider adding integration with other 3rd party sms plugin like msg91 if our customers need it.

Best regards.

Hi , i’m already on the free version and when I update a tracking code for an item inside multi-item order it sends an update email with only the new code , can you put that with every item update the whole list of tracking links will be sent?

2- is this compatible with your AliExpress Dropshipping plugin?

thank you for your plugins.

Hi Khalidalzaki,

Thank you for letting us know your wonder.

1. Yes, you can. You can export orders and add tracking code to items in an order and import back. You can read this guide for help https://docs.villatheme.com/woo-orders-tracking/#configuration_child_menu_3710

2. Yes, they are compatible now.

Best regards

Hello Sir/Madam,

you can Confifure smsgatewayhub sms plugin with your application will provide your every indian customer free 5000 as Welcome Credits sms api document :

https://www.smsgatewayhub.com/free-sms-gateway-developer-api.aspx

Regards,

SMSGATEWAYHUB TEAM

Hi,

Thank you for your suggestion. We will consider adding this feature on our plugin in the future.

Best regards.

KimVT Author Team

Hi,

Thank you for your suggestion. We will consider adding integration with smsgatewayhub if our customers need it.

Best regards

Good day ! I have a pre purchase question. I already have AfterShip as tracker for client – but i am really interested in the plugin directly uploading the tracking to Paypal. Could i just use this fuction if i buy the plugin without using the other function from the plugin such as email notification etc..?

Thanks

KimVT Author Team

Hi,

Thank you for your interest.

Of course you can use our plugin for that purpose. That those features work independently.

Best regards

Hello, just purchased. I had free version previously installed. Do i need to remove the free plugin and only add this one? Thank you in advance.

KimVT Author Team

Hi,

You can remove the free plugin or not, it does not affect the premium one.

Best regards

Ok thank you!

I have some pre-purchase questions

- First I’m using ( Internal Delivery ) at the mean time which means the orders is delivered by us not by any carrier >> does the plugin support this

- i am using a plugin that modifies the ( order number ) but the ( order ID ) is still unchanged >> the question is can i use ( Order Number ) for Tracking Because i am not using the ( order ID ) because it doesn’t follow sequential order.. >> Is that possible too ?

KimVT Author Team

Hi, I think this plugin is not suitable for you now.

Best regards

Bug in the code: public function woocommerce_order_item_meta_end( $item_id, $item, $order, $plain_text ) { if ( is_page( 'my-account' ) ) { VI_WOO_ORDERS_TRACKING_ADMIN_WOO_ORDER_EMAIL::include_tracking_info_after_order_item( $item_id, $order, $plain_text ); } }
is_page( 'my-account' )
is not the same for everyone on the world… multiple languages for URL. recommended is WooCommerce function:
is_account_page()

Hope this help!

KimVT Author Team

Hi,

Thank you for the code. This is a very basic mistake of our plugin. I will include this in next update.

Best regards

Hello there
Im intrested to buy this plugin cause im facing many issues with other plugin (https://codecanyon.net/item/woocommerce-shipping-tracking/11363158) and also some of your free plugins im using and im pleased to using them.
But i have questions:
1- is this plugin provide estimated shipping time feature? if its not when you will integrate that, any planning?
2- is this integrated with email customizer plugin which is https://codecanyon.net/item/woocommerce-email-customizer-with-drag-and-drop-email-builder/19849378 ?
3- will order status become completed When i enter tracking code and update the order?
4- is fully compatible with wpml?
5- is there bulk assign/edit feature?
Thank you.

KimVT Author Team

Hi,

Thanh you for your concern. To answer your questions:

1. It depends on tracking service. Aftership and Easypost support it now.

2. This is not supported yet.

3. You can choose which order status to change to when you save tracking.

4. Yes

5. You can use the import function for this.

Best regards

Hi

I didn understand if this works only if costumer buys with PayPal or also works if 1. costumer buys also with creditcard or prepayment? 2.Where do we add tracking number in admin? 3. AND MAIN QUESTION: does this plugin got option that costumer inserts only order ID and email to track their order? Thank you

KimVT Author Team

Hi,

1. The tracking management function works for all orders but the add tracking to PayPal function only works with PayPal.

2. Here’s how you edit add tracking number in admin https://prnt.sc/salcs9

3. This feature is not available now. Tracking is still required. As some others ask about this as well so we will add this in future updates.

Best regards

thank you for quick response.

3. YES, if you will add this I will buy it, because only then plugin is functionable. (Costumers always have their order numbers and of course their email) but they always contact us for tracking number. If you will make that costumer can track only with ID of order and email this will make our lives much easier..and also costumer’s because they will receive their Tracking ID and tracking report in second. Thank you

KimVT Author Team

Yes it will be added. At the moment, customers can see their tracking numbers on My account/orders https://prnt.sc/s54ycd and they only need to click on a tracking number to track, no need to enter anything.

Có thể thêm add thêm tính năng trạng thái đơn hàng là đã ship. ( Shipping ) trong tình trạng đơn hàng không b? Kiểu khi add tracking vào thì nó sẽ chuyển từ đang xử lý sang trạng thái đã ship. Và mail luôn cho khách hàng kèm tracking và link track. Khi đơn đã giao thì dùng API Aftership chuyển sang trạng thái hoàn thành.

KimVT Author Team

Hi,

Đối với trạng thái đơn hàng ngoài mặc định của WooCommerce thì bạn có thể dùng các plugin khác như order WooCommerce Order Status Manage, WooCommerce Order Status & Actions Manager… Khi đó bạn có thể chọn chuyển sang trạng thái custom(shipping…) tương tự như các trạng thái khác của Woo nhé.

It’s great Plugin. I’m about to buy pro version but Order ID does not match because my theme order number is regenerated by custom code. New order email, and others are fine, except, tracking info email. Could you fix this problem ?

KimVT Author Team

Hi,

Please give me an example of how your order number is generated.

Best regards

function change_woocommerce_order_number( $order_id ) { $prefix = ‘w’ ; //you can create a random number for prefix $suffix = ’’; //you can create a random number for suffix $crc32order_id = crc32( $order_id);

$new_order_id = $prefix . $crc32order_id . $suffix; return $new_order_id; }

Here’s code I use. shortcode {order_id} print post_id and {order_number} usually used in Woocommerce is not working. Thank you for you reply.

Best regards,

KimVT Author Team

So you mean the {order_id} in email does not get the result you expect? You must save the order number with a post meta, i think.

Hi there! I’m most interested in the tracking code import function so I can easily update all my customers their tracking code

I tried the free plugin but when I import the tracking code, my orders are not updated and customer didn’t receive the notification email. I probably set it wrong.. do you provide installation service? I can buy this plugin and pay you extra to help set this up correctly.

Hi lucajosh,

1. Yes, this plugin can. 2. You can add a custom carrier: Go to the plugin settings/ Shipping Carriers/ add Custom Shipping Carrier.

Best regards.

Thank you!

Do you provide installation services? I can pay you to install because I’m not very good at this.

KimVT Author Team

Hi,

I think it’s Envato’s service.

You can follow our guide to install the plugin https://villatheme.com/knowledge-base/download-and-install-villatheme-plugins/

And if you have any questions/issues with the working of the plugin, you can contact us to get help.

Best regards

Hi, I would like tracking information to be displayed on the woocommerce my account page in a dedicated tab, not in a separate page. Is that possible?

KimVT Author Team

Hi,

It’s not possible now. The tracking page is required.

Best regards

OK, is this something you intend to implement in the future? A simple shortcode would do

KimVT Author Team

I don’t think this is a needed feature. It’s better to show tracking on my account/orders so that customer can click to track their orders https://prnt.sc/s54ycd

Hi, Will it pull tge update from aramex websites ?

KimVT Author Team

Hi,

Tracking info is pulled from your tracking service(TrackingMore, AfterShip…) not directly from you carrier.

Best regards

Hello, Do Cainiao tracking service shows only the Cainiao tracking form or the timeline like other Api? do you have a demo for it?

KimVT Author Team

Hi,

Tracking form and timeline will be the same for all tracking service including Cainiao.

I see that you had made the purchase so i’m not sure if you still need the demo but here it is https://codecanyon.net/item/woocommerce-orders-tracking/full_screen_preview/26062993?_ga=2.138813363.1616682238.1587350550-1489541069.1561174925

Best regards

Thanks for the reply. Can we disable the tracking code input in the tracking form?

KimVT Author Team

No. At the moment, you can disable email and order ID fields.

Hello, I just purchased the script.

Is it possible to have the customer tracking his order: a) with the Tracking code only ?

b) With the Tracking code and email only ?

Thanks

Hi WebInpho3910

Thank you for purchasing our plugin.

The customer can track his orders in a tracking page of your webpage with Order email, Order ID, Tracking number.

Best regards.

Hi, Can this plugin update the order status to completed once the shipment status shows delivered.

Ok thanks, i waiting

has the functionality been introduced?

KimVT Author Team

Hi,

Sorry for the delay. Please wait several days, it’s almost done.

Best regards

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