actualityextensions

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605 comments found.

paatus

paatus Purchased

Is the latest version 2.3.1? Cause I updated WC and now have the same problem as JLoureiro: no icons in main order list.

Sorry to hear that, please can you fill in our support form found on help.actualityextensions.com

btetrault

btetrault Purchased

With new 2.3.1 update, I’m getting many PHP error notices on my local install:

Notice: Trying to get property of non-object in /app/public/wp-content/plugins/woocommerce-status-actions/includes/class-wc-sa.php on line 357

Also line 346. They’re showing everywhere along the top, but also on ever order status edit page and on the order summary page both in the order status column and the action buttons column.

Could there be an easy fix for this? Or should we disregard for now?

Also, since 2.3 update, Bulk Actions Scanner doesn’t show orders in the table, just a blank line as we scan—order status changes seem to work but no record in the bulk action scanner itself. Thanks

Please can you fill in our support form now so we can fix this right away. The form can be found on help.actualityextensions.com

btetrault

btetrault Purchased

Thanks, just submitted. Also I had submitted a ticket yesterday for the bulk actions scanner issue and hadn’t heard back yet—just FYI. Thanks

Yes, we are working on this and we updated you on the ticket as well. Sorry for the delay, we were testing a new feature to the plugin.

Your latest update has caused a conflict within WooCommerce Coupons. When your plugin is activated all boxes that serve to select products become inactive.

Sorry to hear that, can you please fill in our support form on help.actualityextensions.com so we can look at this.

Hey guys, I am using the plugin for 1 year and every time a new major release of woocommerce comes out, there are lots of bugs with your plugin. Please update it more often, or we all have to switch to an alternative.

Sorry to hear that, we have actually pushed 4 updates since the latest release. Perhaps you need to check the auto updates on your WordPress dashboard. We are not only patching fixes but we introduced two new features in the last 2 weeks.

Just installed this plugin and I wish I’d read some of these comments before I purchased. The styles simply do not work whatsoever, even after disabling every plugin and theme. Judging from the comments here, it could be a million different problems. Your screenshots don’t match up with the product. Your demo doesn’t match. Documentation is non-existent (literally 404s from the codecanyon documentation link) and your support request form basically requires one to sell their soul just in order to submit a simple request.

I think I’d rather just not deal with all that and future problems and uninstall your plugin and request a refund instead.

Bad timing, that’s all it is.

Every support form asks for details like that, I can see it is a bit too much at first and we are going to work on that but, if you look at this page support.actualityextensions.com, you will see that we are going under rewriting all our documentation because our plugin has changed.

And change is good, we innovate our plugins, add features and add value. Sure problems happen along the way but it’s to make the product better. Unfortunately, you’re having a problem and we want to help you, if you want to email us at info@actualityextensions.com so we can get this fixed for you.

If then, after we have fixed it, you are still not convinced by us, then we would unfortunately have to refund you.

Otherwise, it’s just bad timing and we apologise for that.

The old documentation can be found here https://actualityextensions.zendesk.com/hc/en-us/categories/115000227693-Order-Status-Actions-Manager

And the new one will be posted soon, it will be done within the next 4 hours.

As promised, our documentation is ready for the new order status and actions update. Please find it here on https://support.actualityextensions.com

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