actualityextensions supports this item


468 comments found.

Hi, Can this plugin autocomplete orders?

Yes it can.


tavy87 Purchased

Hi I like the idea of the plugin but before I purchase I want to test it. I’m trying to use the demo site to test sending a custom email after a custom status is set..

I create a new order, put in my email into the billing email, and create a new order. Then I created a new status and set the custom email to be sent for it. For some reason no custom emails are being received when I test it. The only email I can get your demo site to send me is an Order Complete email. Is this an issue with the demo site or am I confusing what I can do with this plugin?

It could well be the demo emails are not being accepted or sent, they usually work – have you tried again or checked your spam?


TIMIT Purchased

Hi, can you propose an email editor which goes with your fantastic plugin?

We do not work with email editors as there are too many to integrate with and our plugin deals with placeholders / short codes.

There is a bug with the latest version… When I try to create a new order status… there is a “Connection Lost” message at the top of the status editing page.. see screenshot here.

Then, it will not allow you to save as draft or publish any newly created statuses.

are you aware of this error?

We are not getting this error, however, we do want to fix this for you, can you please go to our support page so we can look into this for you.

No worries, I fixed.

there was a plugin that was causing the error. Thank you for your timely response.

Ok thanks for updating us.

I have had a notification of version 2.1.3 for a few weeks now. When I try to update I get an update error, so instead yesterday I downloaded the latest version of your plugin from code canyon and then manually installed it only to find out that its still version 2.1.2? So, your download is not the most current and the auto update won’t work? I simply need access to the latest version thanks.

Hi, having tested the plugin using your demo i have just one question. Order Note Prompt Check this box to display a modal window to enter a custom note when clicking on the action button. THIS DOES NOT SEEM TO WORK AS I DO NOT GET A WINDOW TO ENTER A CUSTOM NOTE, NOR DO YOU HAVE ANY MENTION OF THIS ON YOUR DOCUMENTATION.

Can you advise me on how to get this working.

It works when the action of the status is triggered, not when the status that it triggers is actioned.


CuteCase Purchased

It is the same for me than c4concepts : I have a notification of v2.1.3 but when I try to update I get an update error.

Hello, I have two questions before purchasing the plugin :

1- Is it possible to define an automatically custom status when the user has just ordered and paid instead of the “processing” status ?

2 – I’m using the “Woocommerce Subscriptions” plugin, I would like to know if custom status will appear in the subscription tab of my users dashboard?

Thank you!