I did a mistake and bought the membership plugin instead the subscriptio. I know it was my fault, but i would like to know if you could do something for me about that.
Thanks in advance
Feel free to submit a support ticket to us.
There seems to be some really weird interactions with Stripe’s new implementation of Apple Pay. Apple Pay users appear to exit the checkout as “Guests” and memberships don’t get properly issued because the customers are NOT technically registered users. I’m just wondering if you’ve heard of this.
No, we’re not aware of that. Please submit a support ticket to us with video/screenshots of this issue, if possible.
Hi. We are having an issue with Products not expiring at the expiration time set within the Product. Currently, we are setting it to expire after 1 Day for testing but the product is still available after this time. The Products are Virtual and just video feeds from Vimeo Pro. Would appreciate and advice you can give me at all.
Please submit a support ticket to us, so we could check this directly on your setup (please include the temporary login credentials).
Thank you, I have submitted a support ticket for this. Look forward to your assistance.
Thank you – let’s continue in ticket then.
will it be working with dokan to restrict view od products and categories in front for some customers (not vendors)?
Unfortunately we don’t have information on compatibility with this plugin, but by default there are no limitations for this. Feel free to submit a support ticket to us if you experience any issues – we’ll try to help with that.
I would love to have an affiliate program that could give money off or extended time for new customers based on referrals. Do you have a plugin that does that which integrates with this plugin?
I guess I meant to say existing customers get a discount or extended time for referring new members.
No, unfortunately there’s no such feature available.
Hi, pre-purchase question.
I need a very specific type of membership plugin. Here’s my requirements:
We are building a membership for residential complex. This membership is a mandatory, meaning all residents (per house) must have a membership plan. They will pay obligatory fee such as maintenance & security fee on monthly basis. There will also be additional but optional membership fee such as swimming pool & gym membership, upon which residents can sign up within membership site.
Based on this, we need:
1. Users CANNOT cancel their membership. This defeats the purpose of almost all type of common wordpress membership plugins I found out there (we hope yours would be different). Since users are residents, the only time their membership is cancelled is when they move out of the residential complex (and that is a very rare occasion), upon which even they cannot cancel themselves, it has to be estate management admin who’ll help with the cancellation.
2. Since users cannot cancel their membersip, they also must pay for the membership fee, which is ultimately the obligatory residential maintenance fee. But we understand that sometimes residents are too busy or can forget that their fees are overdue. So we need a system where if a user forgot to pay for first month, unpaid fees will roll over to second month, and so on. Of course on the back end, we will keep notifying that user to remember to pay asap, but we can’t escape the nature of people. My boss has shown me the statistics of one of the residential complex: out of 300 houses, around 50 houses would always forget to pay between 1-3 months overdue.
3. The ability to provide different maintenance fee packages (kind of like different membership levels), because certain house types have different monthly fees compared to the other. But ultimately what we want is for the user to ONLY be able to subscribe to their respective fees. I assume this can be achieved because we have installed “BuddyPress” and “User Role Editor” plugins. What’s left is now the membership plugin.
Let me know if these are possible. Thank you in advance! Cheers…
Thank you for the detailed explanation!
Unfortunately it seems that our plugin(s) doesn’t fit all of your requirements.
First of all, our Membership plugin only provides management of plans, which is used to access the restricted content on site, and there’s no recurring payments in this plugin. However we have another plugin – Subscriptio, which does exactly that, and even have 2 built-in payment gateways to allow automatic charges.
And it also has “overdue” period that allows delays for payment without cancellation of subscription. But unfortunately this period doesn’t roll over to the next month.
Also it is possible to cancel subscription by user, so I guess it may be the biggest issue in your case.
Hello ) Pre-purchase question. I have main site and sub-domain with other site. I would like to sell subscription at main site and if client buy specific membership level he get access to main website and should get access to the sub-domain website. Is it possible?
Or what can be possible with ,ultisite feature?
If those sites are configured as one multisite installation, then it should work, but if those are separate, then I’m afraid at the moment there’s no way to make those work together (even with 2 plugin installs/licenses).
What is the linked plans?
This is the plan that user will be added to after the “main” plan (instantly or after some time).
Please read more here.
Thanks, Is there any way to secure a zip file download
That depends on how you’re going to add it – if you place a link into content of restricted post, then this won’t be shown to users that aren’t allowed to see it. But direct link will still be available for download.
Your demo captcha isnt working…
It looks like working correctly. Could you specify what exactly went wrong?
When I make a page restricted for a membership plan and when non-member try to visit the page they are seeing 404 not found error. But correct member can see the page content.
It is not good for making non-member to a member. It should display a custom message. Is there any shortcode or setting to put custom content for non-member.
It is possible to setup a redirect for restricted content, so instead of 404 page such users will see your pre-defined page, which of course can have any custom content.
Hello. When I put a restriction in a Page, the page shows “Nothing Found” instead a Name Pasword fields. It’s normal? If the Member aren’t log in in the moment, he can’t find a option for log in in the restricted page? The only solution I found is redirect the restricted post to the Log in acoount, but later the member has to go to another link, instead access directly to the post. Another options? Thanks
Ok, other person asks the same. I’m going to create a custom page. Thanks!
Ok, let us know if you need help with anything else.
hii, nice plugin and i want to get a clear understand about this plugin before purchase. i want a site that allow registered use can add, remove their products.is that implement via the plugin
No, I’m afraid there’s no such functionality – our plugin only restricts access to posts, pages or products, but doesn’t allow to add user’s own products to the site.
is it possible to create a public liste of all active members? thank you
You’d like to list all members of specific plan or all members of the site (for all plans)? In any way it will require some custom coding, because there’s no such feature out of the box, however this should be relatively easy (at least within one plan).
how much would that cost
Unfortunately we don’t offer custom services at the moment, so for cost you’ll need to refer to some freelance developer. But we will be happy to help with any advices for implementation.
Hi i have a doubt. When i restrict a product or a category to a plan they hide from site ? or send a message “members only” ?
That depends on the viewer – if current user is not allowed to see this content, he’ll either get 404 error, or will be redirected to pre-defined page (that may say that this content is “members only”) – all that can be chosen in settings.
I have a pre-sales question; Will this plugin enable us to not show the Product Prices to non-Members? (on an eCommerce store using WooCommerce)
Yes, it is possible to make products non-purchasable (i.e. hide prices) for any group of users (members, non-members, members of specific plan(s)).
Thank you for your quick response! Glad to learn that functionality is available! Would that be a simple check box or require special code (or short codes)? Do you have any tutorials about this plugin? Thanks!
You’re welcome. There will be meta box at the right sidebar on each product edit page – you can set the access there. Yes, we have a documentation for this plugin.
We are selling subscriptions on an annual basis, but if someone cancels their free trial, can we use this plugin to restrict access to the link they already have?
If you use our Subscriptio plugin for your subscriptions, you can just mark the same product as membership product and it will be removed as soon as subscription is cancelled.
What is the difference of this membership plugin with the membership plugin of WooCommerce?
And what is the differnece of your Subscriptions plugin with this plugin of WooCommerce?
Well, there are a lot of differences – all of those plugins were created from ground up and therefore were designed differently. Do you have any specific questions related to features in our products?
1. Is this the same product as the https://docs.woocommerce.com/document/woocommerce-memberships/ ?
2. Does the single licence cover sub domains ?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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