Magenest

Magenest supports this item

Supported

This author's response time can be up to 2 business days.

77 comments found.

Szuetam

Szuetam Purchased

Hi,

How can I change password encrypt pin number for the first time. Default password is “magenest” is not working.

Hi Szuetam,

We are really sorry because our plugin has out of date to support. We only help you to consider the plugin when it has been in duration about 6 months. Can you buy new License Manager to be supported in the best way? Thank you!

Best regards, _The Magenest Support Team.

Szuetam

Szuetam Purchased

Just bought another one. Can you now help me?

Hi Szuetam,

What happen with you? We would be glad to help you! Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/106 and fill some information such as: _ Admin role _ FTP _ Path Directory Install Store. We will check your problem in the best way.

Best regards, _The Magenest Support Team.

does this plugin still work?

Hi Billz12,

Our plugin still works perfectly. If you have any trouble, contact us anytime. We would be very glad to support you.

Best regards, _ The Magenest Support Team.

Hello how do I upload my accounts/codes in bulk for Minecraft (example). And could you give me a quick tutorial how I can assign my product to be a license cus this isnt as good as advertised and very confusing. also how do i show users how much codes are left in stock

Thank you for contacting and we would be glad to help you. You can read document of this plugin: http://confluence.izysync.com/display/DOC/License+Manager. And please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/106 and fill some information such as: _ Admin role _ FTP or SSH _ Path Directory Install Store. We will check your problem in the best way.

Hello how do I upload my accounts/codes in bulk for Minecraft (example). And could you give me a quick tutorial how I can assign my product to be a license cus this isnt as good as advertised and very confusing.also how do i show users how much codes are left in stock

WTF when I try to switch pages to see my codes it says “Sorry, you are not allowed to access this page.”

This comment is currently being reviewed.

anriee

anriee Purchased

My product has different pin-number for different users. How can I import all these pins into the plugin?

Please log in our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/106 and fill some information such as: _ Admin role _ FTP or SSH _ Path Directory Install Store. We will check your problem in the best way.|

Best regards, _ The Magenest Support Team.

Hi, Could you please tell me how I can translate the plugin in Italian? Usually I use Loco Translator, but for this plugin does not find any pot file. I need to translate the customer area with My License list. Thank you

Hi Hobby,

Please send us your email, or create a support portal in http://servicedesk.izysync.com/servicedesk/customer/portal/106 we will send you a file to translate to Italian.

Best regards_Magenest Support Team

Hello,

Recently I had problems with computer, and all my passwords were gone. Is there any way to reset password in License Manager (there is not even one pin code typed, so deleting everything is not a problem at all). I tried to delete add-on and install it again, but settings are still the same. Please help me find a way to solve this problem. Kind regards

Hi Artmagames,

Thank you for contacting us, we would be glad to help you! You could create a support portal in service desk: http://servicedesk.izysync.com/servicedesk/customer/portal/106 and give us your SSH, our developer will reset password for you.

Thank you vey much and we hope hearing from you soon!

Best regards_The Magenest Support Team!

DO NOT BUY. They helped me fix this useless plugin, along side stealing my most valuable Origin BF1 (and more) accounts in the pin section/database. DO NOT TRUST THEM WITH FTP ACCESS.

Hello, I’m working on a website. They are doing a pass. People buying the pass will have discount in different places. When people buy the pass on the website, I need they receive a personnal code by email. They will then write this code on their pass ( it’s a small flyer). so i think your plugin suits my need. Is it possible to generated automaticaly a personnal code ? Thank you

Hi Michael_adOt,

Thank you for asking us! At present, our plugin cannot generate automatically a personal code, we need to add a new license code manually. And if you have any questions, don’t hesitate contacting us, we would be glad to help you!

Best regards_The Magenest Support Team!

I do not want you to show me the encrypted passwords, I want to see everything normal! How do I do it?

Hi Manokastart,

Our plugin will automatically encrypt password. If you don’t want see the encrypted passwords, you can click “Decrypt” button and enter password (because it will ask your password. if you have yet changed, the automatic password is “magenest”), it can show you the normal passwords. Before: https://imgur.com/a/CWP8d After: https://imgur.com/a/Kpfao

Best regards_The Magenest Support Team!

Hi, i have a questions. I can import all license via CSV to product? If this license be sell, or i sell all license, i can be reported by email to send more license to this product? and i will have a problem if i already sell a license, and another customer buy the same product, will not send the license already used?

Hi Forbiddeen,

You can read in our document and go to our demo page to know more about this plugin. http://confluence.izysync.com/display/DOC/License+Manager

Best regards_The Magenest Support Team!

Does this plugin has any shortcodes? how to send keys via email and sms?

Hi KK7king,

Our plugin doesn’t have any short code. It will send automatically keys when the status is complete via email.You can read more in our document http://confluence.izysync.com/display/DOC/License+Manager

Let us know if you have any question.

Best regards,

The Magenest Support Team.

Hi there, I used the update file but now there’s 2 ‘WooCommerce License Manager’’s, do the keys carry over to the new version or will I have to painstakingly re enter them all?

Thanks in advance!

Hi JayzPCs,

You can deactive one of them. Let us know if you have any question.

Best regards,

The Magenest Support Team.

hi, we have a problem to read the licenses codes that we inserted because they appear encrypted. I know the key of encryption is ‘magenest’, could you please tell us which is the encryption method? Thank you for your support

Neither we can go to the next page, we get the following error message: https://dji-store.it/wp-admin/admin.php?page=license_delivery/page/2/

Non hai il permesso di accedere a questa pagina. (You are not allowed to access this page)

Hi, hobbyhobby

Thank you for contacting us, we would be glad to help you! You could create a support portal in service desk: http://servicedesk.izysync.com/servicedesk/customer/portal/106 and give us your SSH, our developer will reset password for you.

Thank you vey much and we hope hearing from you soon!

Best regards_The Magenest Support Team!

Hi,

I found some problem with licenses number. Eg. I have 2 codes on one product, customer buy one of them. After buying it shows 0 codes, but for real there still is one of them. Didn’t saw this bug on previous versions of plugin when stock numbers weren’t necessery.

Hi Szuetam,

Thank you for contacting us! We have not yet known about that problem. So can you give us some information about your URL and admin account in our service desk: http://servicedesk.izysync.com/servicedesk/customer/portal/106 then our developers will test and fix you problems as soon as possible!

Thanks! The Magenest Support Team!

No replay for 3 days.

Hello,

Will this product work in WordPress 4.9.1 ?

Hello,

Will this product work in WordPress 4.9.1 ?

Hi ItsEmirates,

Thank you for contacting us!

Our plugin can completely work in Wordpress 4.9.1.

Please do not hesitate to contact me if you have any further questions.

Best regards,

The Magenest Support Team.

aswor

aswor Purchased

The problem with the encoding. Tex license does not display the correct font. How to fix?

Hi aswor

Thank for contact us. Could you please send me admin account, FTP. Our developer will fix this issue as soon as posiable. Thank you

Best regards,

The Magenest Support Team.

by
by
by
by
by
by