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Discussion on Woocommerce License Manager

Magenest

Magenest supports this item

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119 comments found.

Plugin is not working with Wordpress 4.9.8

I bought the plugin today in the hope that I could start my shop today and sell game codes. Unfortunately, I was disappointed. When I installed the plugin, I asked myself directly, why not a real icon is displayed, but a question mark. That’s not bad, as long as the plugin would work, but the plugin does not work for me.

How I found that is simple. I tried directly to create a product and wanted to put the box with the text “License” a check mark. When I did that, I updated the product and the tick was gone. Also, I can not add code to the product, although that is the purpose of the plugin.

Now the question arises to me: Is the plugin defective or is it disturbed by another plugin? I need urgent help.

I am waiting since 3 days for an answer on your help desk. Please hurry up.

Solve my problem or I will chargeback the money on PayPal.

Hi there,

Our apology for delayed response since we were out of office for Independence Day. We have replied to your ticket, please check it out.

Kind regards,

Magenest Support Team

I want to buy this add-on. Demo When I tested it, I saw that it did not work properly .. Update the demo version of Lütven I want to test this product

Hi there,

1. When you place the order, did you receive any order confirmation email?

2.The licence key password is magenest

Kind regards,

Magenest Support Team

yes i got the order confirmation message i get the code to the email address but the site does not come to the account section

Hi,

We tested again and the demo still works fine, the code is displayed on My account page. Please provide us with the order ID of your test order so we can check on that.

Thank you.

Kind regards,

Magenest Support Team

I bought an extension. Encryption is not working what should I do

I set the password but it does not work again. encrypted key not loaded

Hi there,

We are sorry to hear that you have problems with our extension. Regarding your problems with our extension, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/106

We will try to solve your ticket as soon as possible.

We are very sorry for the inconvenience.

Kind regards,

The Magenest Support Team.

This add-on is not working properly Please refund the fee

Hello good, buy this article, install it in my wordpress store, but when adding a new product, it does not let me add any license. Greetings, I await your response

Hi Jonathan,

We have received and responded to your support ticket. Please check it out.

Thank you.

Kind regards,

Magenest Support Team

Hi,

I have an issue with this plugin. When activated the stock on product level jumps to 0 and the product is sold out on the front. This happens with all products.

How to fix this?

Cheers, Jaap

Hi Jaap,

Thank you for your interest in our product.

Regarding your issue, did you upload the license codes for the products?

Kind regards,

Magenest Support Team

Hi, no I didn’t upload any codes yet. This is also not needed with all products. What happens is that when activating the plugin the stock for all products, also products without licenses keys jump to 0. So how to fix this?

Hi Jaap,

The error might be because you haven’t uploaded the license codes. Please upload the license codes for the license product and let us know if the issue still exists.

Hi, I wanna buy a plugin that the clients can buy a virtual product that’s a random Number, Serial, Key, etc and is sended to his email. After that the admin can validate that number and put used. The validation is only a box that says put the Random number, if its ok he can put Validate and no ones can use it again. Can i do that with this plugin? Thanks!

Plugin not working, i cant add license, using WP 4.9.8 and Woocommerce 3.2.2

Hi there,

We are sorry to hear that you have problems with our extension. Regarding your problems with our extension, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/106

We will try to solve your ticket as soon as possible.

We are very sorry for the inconvenience.

Kind regards,

The Magenest Support Team.

Hi,

Thanks for the reply about the License Manager.

Thanks for the reply.

I will explain better: -One client buy the number -He receive the random number (example ae3456) on the email, it’s better If he have in the “my account” (but this is secondary) -He goes to the doctor with that number -The doctor enter to a webpage or login in the admin that ask “Enter your number” If they (doctors) enter a correct number it says “Validate”, if they press that button the number is marked as used and he can’t use again. -It will be good if on the admin there’s a dashboard we’re you can see all the numbers and if it’s validated or no.

Your plugin in do that?

Thanks.

Hi, I want a customization of this plugin: https://codecanyon.net/item/woocommerce-license-manager/10820051

I will explain better: -One client buy the number -He receive the random number (example ae3456) on the email, it’s better If he have in the “my account” (but this is secondary) -He goes to the doctor with that number -The doctor enter to a webpage or login in the Doctor admin that ask “Enter your number” If they (doctors) enter a correct number it says “Validate”, if they press that button the number is marked as used and he can’t use again. -It will be good if on the Super Admin there’s a dashboard we’re you can see all the numbers and if it’s validated or no.

Thanks!

Hi Marcos,

Please leave your email here so we can contact you directly. We can schedule a call if needed.

Kind regards,

Magenest Support Team

I generated unique PDF tickets from theme park agent portal and email it to customer when customer purchased ticket from marketplace website.

It is so frustrating because I need to attach the PDF ticket into email and send out one by one customer.

The PDF only allowed to use once because in the PDF ticket has barcode and validity date for one-time-use.

Will this plugin able to solve my problem stated above?

Manual scenario: 01. Customer purchased 2 Adults and 1 Child for Disneyland from marketplace website. 02. I received new order by email. 03. Attach 3 PDF files and email to customer.

Automated solution: 01. Customer purchased 2 Adults and 1 Child for Disneyland from marketplace website. 02. Woocommerce will pickup in total 3 PDF files and email to customer automatically. 03. Upload more PDF files when the inventory is running low.

Hi Johnny,

Thank you for your interest in our extension.

Could you please send us your site URL so we can have a better view of the requirements?

Looking forward to hearing from you.

Kind regards,

Magenest Support Team

I just installed the plugin and cannot add any licenses. I setup the License Delivery in the settings tab, and when ticking the “license” checkbox in the product it resets when I click on save. Additionally, when clicking on Import licenses nothing happens and no license is added.

Hi there,

We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/106

Our support team will assist you.

We are very sorry for the inconvenience.

Kind regards,

The Magenest Support Team.

metasign

metasign Purchased

Hello, just bought this plugin but is messes up my Wordpress/WooCommerce installation. I guess it doesn’t work with the latest version of Wordpress and WooCommerce.

Please make sure I get a refund for the costs.

If this plugin is not updated it should not be on Envato Market.

Regards, Rob Spruyt

Hi there,

We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/106

Our support team will check the issue for you.

We are very sorry for the inconvenience.

Regards,

The Magenest Support Team.

Hi, does your plugin work with Dokan multivendor plugin?

Hi there,

Thank you for your interest in our extension.

To answer your query, at the moment our extension does not support multiple vendors.

If you have more questions, please let us know in this email. We will be happy to assist.

Regards,

Magenest Support Team

ayala775

ayala775 Purchased

Hi, today I bought this add-on and it does not work. When I create a product and select it as a license it allows me to add the license, however when I publish or update the product, the “license” box is unchecked and no configuration or license is saved.

In the section “track delivered licenses” this error appears “Warning: Invalid argument supplied for foreach () in /home/keylogco/public_html/wp-content/plugins/woocommerce-license-manage-v2.2/admin/view/html-license-order.php on line 80”

and in the “License Manage” section, this error appears: “Warning: Invalid argument supplied for foreach () in /home/keylogco/public_html/wp-content/plugins/woocommerce-license-manage-v2.2/admin/view/html -license-manage.php on line 130 “

Hi there,

We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/106

Our support team will check the issue for you.

We are very sorry for the inconvenience.

Regards,

The Magenest Support Team

Is it working on WP 5.0? Thanks

Hi there,

Thank you for your interest in our extension.

To answer your query, all of our extensions are updated along with WooCommerce and Wordpress. Thus it is compatible with WP 5.0.

In case you have any issues, please contact us for assistance.

Regards,

Magenest Support Team

Hello, i just bought the plugin today. I’m trying to create a product with the license type checked, but when i update it the tick is gone.

In the License config of the product, i add some license text but when i clic on Import licenses nothing happend.

Hope you can answer soon.

Hi Ken,

We have received and replied to your support ticket. Please kindly check it out.

Thank you for your cooperation.

Regards,

The Magenest Support Team

luxhost

luxhost Purchased

Dear sir,

I have just but the plugin but the License Image URL doesn’t work i cant write anything in the field.

best regards, Sinan Mobarak

Hi Sinan,

We are sorry to hear that you have problems with our extension. Please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/106

Our support team will check the issue for you.

We are very sorry for the inconvenience.

Regards,

The Magenest Support Team

luxhost

luxhost Purchased

Dear sir,

I have purchased the plugin, but it doesn’t work with WordPress 5.0 and I have sent you before a ticket about that and you didn’t answer me.

I want my money back, please. Best regards, Sinan Mobarak

Hi Sinan,

Our response time is 2 business days. Your support ticket is processing and is currently put as high priority. It will be answered by today.

Thank you for your patience.

Regards,

Magenest Support Team

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