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My site scroll function is working but for only some pages
Send me admin details with exact page URL like where its not working so I can check issue.
The website is www.thesarahjewelry.com
how do i send it to you directly
You can use private contact form on codecanyon or direct send to me at email@example.com
Install the plugin and the infinite scroll works correctly. Now I want to have the infinite scroll with the botton to load more
Sorry but I do not get. If you need load more button instead of infinite scroll then you can change it to settings.
If that not what you need then can you explain a bit more?
Good Morning, yes sorry.
I need the first charge to be with button and I load X more products and from that first charge (after pressing the button) is infinite scroll (and without giving the button more times)
Sorry but its not possible right now. I can consider this as future request but it will take a bit time to implement in plugin for next version.
Hi. Great theme. This works great. However I have noticed a couple of issues which I have emailed you in regards to the plugin. Thanks
Thanks, You will reply soon.
Is this the correct email : firstname.lastname@example.org
Yes its correct email. Thanks
Please send me admin details at email@example.com so I can check.
I have sent email on both firstname.lastname@example.org and email@example.com from my email about plugin issue. As this is not working.
Then you will get reply in your personal email.
I just installed the plugin but although it seems activated, the plugin does not work.
The purchase code is 5bec58fa-c230-4e19-9716-c5ce238c5870
The website is here : https://www.poubelledirect.fr/categ/poubelles-tri-selectif
Thanks a lot
please send me admin details at firstname.lastname@example.org so I can setup.
I got details. You will get reply soon.
Pre-Sales, I would just like to find out does the plugin only work on the shop page? or would it also work on any page that uses a woocommerce shortcode such as [products]
Well pagination needed to make this plugin working. So it will work on shop, category, tags etc pages.
This plugin generated pagination on shortcode and with that pagination my plugin will work.
Hi, the plugin does look very good, but does it work with enfold? more specific, i want to use it with the enfold Product Grid element. Optional i would like to knwo if it works with the woocommerce shortcodes, but i would have a lot of work making them look good. Looking forward to your answer
Enfold theme dont give next previous links when no of items are not enough. So we need small modification here.
For this plugin to working pagination is required. WooCommerce shortcode not generate pagination but to solve this issue you can use this plugin https://wordpress.org/plugins/shortcode-pagination-for-woocommerce/
So this way it will work perfectly for you.
For compatibility with enfold theme contact me at email@example.com with your login details and I will chek that.
I have a store with Woocommerce plugin and Storefront theme and added your Woocommerce Infinite Scroll plugin. It is not working right (it works well in another store I have with same settings). “loading” shows up multiple times, doesn’t do the correct count, and loops at the end never ending.
to Advanced Last but that doesn’t help. (it was in the other store that works).
I need help.
Sure, send me admin details at firstname.lastname@example.org so I can check.
Different theme uses different selectors, so sometimes same settings wont work.
Hey! I’ve sent you an email, I’ve had problems connecting the flatsome theme and my infinite scroll and was hoping you could help! Thanks!
Yes you will get reply soon. Sorry for a bit delay. It was new year here and holidays so all replied are bit delayed.
Hey, I sent an email the other day and thought it would trigger a notification if I posted here for you. I’m using the flatsome theme and currently can’t utilize this plugin and was hoping for your help. Thanks
Hey sorry for delay, It was Holidays here as its new year here so we are off few days.
But now we replying all tickets so you will get reply soon.
I still didnt get any response from you.
Please can you get back to me?
I have a problem with this plugin
Sorry but there is some misunderstanding.
We replied to all pending emails. Make sure you didnt got response in spam or send it to email@example.com and I will check.
Thanks for you fast reply. I just sent a mail to firstname.lastname@example.org
Yes I got your email. I will reply there now.
Hello, it’s not working in my website: www.premiumeducacional.com.br
The product page is: http://www.premiumeducacional.com.br/categoria-produto/estudantes-e-concurseiros/
Just purchased and installed but it doesn’t work. Pagination still at bottom of page.
Send admin details at email@example.com and I will setup for you.
Thanks for the quick reply – do you need ftp as well as admin access?
No, only admin for now. Send to my email and if more details needed then I will ask in personal email.
OK will do
Thankyou for the lightning quick response and resolution!
Hi, I have purchased this product infinite scroll for woocommerce and I have tried on a number of occasions to get it working but it does not work.
So If you could please refund my credit card account.
Please send me your website details and admin login to firstname.lastname@example.org and I will setup it for you.
If it still not works then you will surely get refund.
Thanks for your email,I know you are trying to help but you can not except me to do that. I purchased this plug-in as it was advertised to install and run. So unless you can give me further information to get it to work on my own. I will take the refund. Thank you, Richard
Well some themes is not following standard woo structure, they change it so in that case we need to change settings and thats why my plugin has give option panel so you can tweak changes as per need.
But specially this plugin required selectors to set which is normally hard for non dev users.
So atleast send me your website URL so I can check and I can give you which settings you have to set and we will see.
okay sure I hope it helps its www.jourdan.com.au
So open this settings panel in your admin side: https://s3.envato.com/files/119828539/screenshots/settings-screen.jpg
And set below settings.
Navigation Selector: .woo-pagination
Next Selector: .woo-pagination a.next
Just to above 2 changes and try and let me know. Hard to say without access but it should work.
It was already setup that way and checked and matched all other settings all same. So no luck
Well please make sure and thats why I am asking for admin details.
I dont see any such settings you have setup on frontside.
I am looking in view source. If settings are properly set then it must be visible on frontside.
If you have cache plugin make sure to clear cache.
Trust me I have exhausted all option prior to contacting you guys. So it looks like a refund because I am not prepared to hand over my admin details. Thanks for trying, Richard
Sorry but this way its not possible to give refund. I can understand you can not give admin details and I dont even need it.
I dont even see on frontside that plugin is activated. How can I be sure that its setup properly? If its cache then clear it but show me on front side so I can help.
And thats why we have support here. We get so many requests for refund which are fraud. I understand its not working for you and thats why I am trying to help. and from front side view source I can clearly see either latest settings nto applied because of cache.
So try to setup it and as I said, if even after correct setup it will not work then you will surely get refund.
But I am 100% sure it will work because I just set this plugin for same theme yesterday for other client. And reason I ask admin details is to quick support. You just have to add my email as temporary user and once all done you can remove that.
Hope you understand and help so I can give fast support.
its activated and I have just cleared the cache for you so go ahead and see if you can get it working. I will give till tomorrow and then. I will need the refund. But please don’t tell me its not activated
I have not spent a lot of time to get it to work so don’t try and suggest I could be trying to be fraudulent. Thank you
I am not saying its not activated.
What I am saying is either you havent set new settings or its because of cache.
Let me show you : https://ibb.co/jQPG8R
It clearly shows your settings are old.
It should be .woo-pagination instead of .woocommerce-pagination
i am trying to give support.
If you dont know from where to open settings panel then follow this.
In WP Admin Go To Settings -> WooCommerce Infinite Scroll in main left navigation
And do settings which I have above. I still see old settings.
here are settings again.
Navigation Selector: .woo-pagination
Next Selector: .woo-pagination a.next
You will see settings panel like this : http://plugins.sbthemes.com/woocommerce-infinite-scroll/wp-content/uploads/2015/01/settings-screen.jpg
Okay I have done what you have asked but sill not working
Ok let generate refund request and I will approve it. This way its hard for me to give you support without any access.
I can see jquery of your website is broken. : https://ibb.co/gNX8Nm
Its giving error in console. Which will break every plugin dependent on jquery.
I don’t know too much about jquery, that’s why I really needed something to work out of the box and I did hope this plugin would have done it, it looked simple in settings. Anyway thanks for trying
Well yes it works easily but here you theme has modified default structure so its impossible that plugins works with every themes. I only follow standard woo structure and rest of themes we need little tweak.
I would have easily solved with access.
But nevermind as its not working for you so you can generate refund request and I will approve right now.
Yes if you could generate the refund and I will go ahead and uninstall the plugin now
Sorry but its not in my control to generate refund. Go to your codecanyon dashboard and thats where somewhere you can generate refund.
Once you generate request I will get notification which I will approve.
that’s not what you said to me before and besides there is no where that I could see that before. You can do it but you just want to give it to me because its you plugin and you don’t want to refund. I will be reporting you and your business and we will see if that is worth it for you
Sir this is open community and all can see this messages. I am not fool enough try to get your few bucks.
In Envato market refund is not in control of authors. Check my all old support., I always give refund if its not working.
Now I also have to teach you how you can get refund.
Read this article: https://help.market.envato.com/hc/en-us/articles/202821460-Can-I-Get-A-Refund-
And if you still dont get then contact Envato. Its not in author’s hand to generate refund. Plugin author only can approve or decline refund.
This is the theme used for demo. https://wordpress.org/themes/pinnacle/
I can’t get Woocommerce Infinite Scroll and Ajax Pagination to work in a new site. I used the plugin in a site I built a few days ago and it worked just fine. I am using the Kingdom theme in both and have the settings the same.
I noticed that I needed to purchase another license so I did that.
I deleted the older one and installed the new one. The older one hadn’t worked so that is why I purchased to the new license.
Help I really need it for this site.
Please send me admin login details at email@example.com so I can check and setup for you.
Thank you. I emailed you the login.
Ok Thanks, you will get reply soon in your personal email.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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