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I sent you support request yesterday. For some reason products that should have been hidden can be seen from first, second etc. parent product category level even though the products themselves cannot be seen by certain role. Sometimes this works normally but sometimes not . For example, client made changes yesterday and hid some products and today they are visible again. Could you please look into this asap?
I still haven’t got any answer from you? It’s been almost a week now…
Anybody there to support at all? We have paid for this plugin.
Great plugin! Is there a way to have the single product page redirect to a page, that I can set, if the user doesn’t have access to the product? Right now It just shows the header and footer, just no body elements.
Any idea if this is possible???
Over THREE weeks and no response??
I have purchased and successfully installed the plugin and tried to hide a product but it is still present in the menu and therefore can still be accessed. The content of the page is hidden when the user goes to the product but it is not hidden from view, by this I mean other customers can still see it exists.
I am using the official WooCommerce theme – Storefront with their mega menu plugin so I would expect no compatibility issues. Please can you tell me how I can hide the product in the menu so other customers cannot see the product?
Hi, I’ve heard nothing back from my request above or from the email I sent to support. I need to get this working asap please can you help?
Nearly 2 weeks have elapsed now without hearing a thing from the developer. Once again I have sent an email explaining what the issues are along with screenshots. Please can you at least acknowledge the support request?!
We just bought this brand from previous seller(As he unable to manage time) with all the privileges, notice that you had stuck with compatibility as per your comment. Apologies for the inconvenience caused due to the inactivitiy of previous seller.
Today we released 5.0 which is currently available in codecanyon which we revamped the whole part of code. We unable to find your mail, due to this we yet to open the support management online in a day or two(we will inform all via comment). We will happy to assist you and sure that support reply time may not more than 2 hours going forward.
Can you please confirm that version 5.0 of this plugin will solve your issue?
Most of the buyers felt the same issues like you with seller inactivity. This shouldn’t happen going forward. We glad to help you out with this issue.
Please let me know. We also taken some time to enhance the demo for buyers completely.
If you have time, please take a look at it with this link http://demo.codewoogeek.com/8028838/
can you hide variations?
Hello I have an urgent pre-sales question
1. Does your plugin can hide WooCoommerce complete category and sub category in multiple languagues?
2. Does it also hide categories when the products inside are not translated yet?
I have tried another plugin first, and they can only hide category when everything is translated which is the opposite from what I’m looking.
My client has to translate 30.000 products manually and needs to make categories visible on his webshop category per category.
Thanks for your soonest feedback.
It’s not letting my hide products based on the user role defined by the ‘Ultimate Member’ plugin. Is that not compatible?
Hello, have installed the latest version (v5) of this plugin and have set a user role to exclude certain products. The products still show when logged in as that user on both a page with a Woocommerce Visual Composer page element and also when you visit the standard Shop page. Can you advise please?
We just uploaded 5.1 version which has one fix and one feature, it may be available in a day or two. If you want the plugin immediately please drop a mail to firstname.lastname@example.org, If you face the same issue after update of 5.1 please let us know, we glad to take a look at your side.
Thanks. I downloaded v5.1 and installed, but still no luck getting it to work. The wrong products are showing.
Kindly sorry to hear about this, Can you please mail me a temporary login credentials(admin privilege) along with steps to reproduce the issue. We will sure take a look at the issue in your side.
Does this plugin support variable products? I dont need to show or hide different variations just the product as a whole
I sent you an email. I need your support to help to configure the plugin to hide all products for the non logged visitors and users with “Subscriber” rol.
We mailed you the details. Please check it out and let us know.
Hi, I’m not receiving plugin updates from your plugin on my dashboard. Do I have to make the updates manually? Would it keep the settings if I delete the current version?
1. Regarding Auto Update
Please note we haven’t support auto update feature in our core but we support through envato-market plugin. By default as soon as our plugin activation you will receive some notice in admin side like this https://www.awesomescreenshot.com/showImage?img_id=2996829
You can also manually download the updates from envato and install it in your side.
2. Regarding the saved settings
Our plugin won’t reset any settings which you already saved. Even if we add any new option to settings will not affect old saved settings. We always consider this as a high priority and you don’t have to worry for saved settings.
Hello, we need your support here. We get this error message in our apache.error.log. We know that this plugin is the cause of it because it only happens when your plugin is activated, and it doesn’t happen if your plugin is deactivated.
It happens every time we login as administrator user.
Thu Dec 07 12:13:45.342710 2017 pid 5826 AH01071: Got error ‘PHP message: post was called incorrectly. No se deber\xc3\xada acceder a las propiedades del producto directamente. Backtrace: require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), do_action(‘wp_loaded’), WP_Hook->do_action, WP_Hook->apply_filters, WC_Cart_Session->get_cart_from_session, do_action(‘woocommerce_cart_loaded_from_session’), WP_Hook->do_action, WP_Hook->apply_filters, WCML_Cart->translate_cart_subtotal, WC_Cart->calculate_totals, do_action(‘woocommerce_after_calculate_totals’), WP_Hook->do_action, WP_Hook->apply_filters, BeRocket_MM_Quantity::cart_calculate_total, br_wc_get_product_post, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.\n’, referer: http://www.example.com/wp-admin/plugins.php?plugin_status=all&paged=1&s
Sorry for your inconvenience, can you please tell us some more information about your current installation?
What Version of WooCommerce and Our Plugin are you using currently?
- why because current version is 5.3 if you using lower than the mentioned version please update it by download it from codecanyon.
If you/still facing an issue with latest version kindly mail us temporary login details/ftp details to our email id email@example.com
If I add category to main menu “Sale” and I want it to be shown only for registered visitors will it work?
If visitor is not logged in the menu item is hidden
Thank you for your interest.
Please note if you add category link as custom menu then our plugin won’t hide as per your scenario, but we strongly suggest to use this plugin https://wordpress.org/plugins/nav-menu-roles/ which is free, on top of you can use our plugin for show/hide the products in your site. Also note that free wordpress plugin will restrict visibility only to menu, but our plugin will show/hide from entire site based on selection.
I just bought this plugin. I want to hide a product category from guests only, but at the same time, I want it accessible via search bots. Means I want to those products to be accessed by search engine bots so that they can be indexed but not by guests (humans).
Regarding your requirement about search bots, we will sure add it in next version it will be available in a day or two.
We will let you know once update ready.
Thank you so much.
thanks a lot, i will be waiting for it.
hello sir, any update?
We are currently working on more features as it take some more time to release. For you we will mail you the custom version which contain only your requirement(search bot), please share your email id to firstname.lastname@example.org, we will mail you the custom version(it is under testing).
Hi, can I use this plugin to hide Prices (instead of products) for selected roles?
Kindly sorry such kind of functionality is not available with our plugin.
If you can provide detailed requirement to our support system we will sure check the feasibility to bring such kind of option in our side.
Hello, is the plugin compatible with the Ultimate Member user roles?
By default our plugin is not compatible with Community User Roles(which is not real user roles) unless if you sync with WP User Roles.
We just checked our plugin along with Ultimate Member User Roles Plugin from WordPress.org, noticed they represent role in two ways one is WP user roles and another one is community user roles(not real user roles). From our side our plugin is compatible with WP user roles, but we noticed community roles can sync with WP User Roles with specific role and hence our plugin works based on WP User Roles.
Image 1 – https://www.awesomescreenshot.com/image/3105660/b23a2f840453d77ddc327b62476cfb46
Image 2 – https://www.awesomescreenshot.com/image/3105650/9c52379b2b25ae545a6d138324cd3872
Image 3 – https://www.awesomescreenshot.com/image/3105658/2bfc2861ba1e17f4d19d5831c10d57ef
By default WordPress will assign default user role based on settings where screenshot attached (Image 1) and hence based on that user role our plugin perform visibility
Sync with WP User Roles as an option available in Ultimate Member settings which we attached as a screenshot (Image 2)
If more than one user roles selected for the specific users then our Multiple User Roles Support (screenshots in product description page) will help to apply desired settings. (Image 3)
Hope it helps.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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