8 comments found.
Hello Can you choose to select All Products or Product Categories? I have over 1400 products and I don’t want to manually select each product. Thanks!
Hi,
Not currently. We will add this feature in the future.
Thanks!
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good job, i wish you all the best for your sales 
Thanks!
Your support link is currently broken. In addition after downloading and installing this plugin my site broke down and the plugin would not work. I was merely faced with the following error code when I went to the plugin settings page `Fatal error: Call to undefined function woo_get_user_role() in /var/www/wittyoctopus/staging-site/wp-content/plugins/codecanyon-16309719-woocommerce-hide-products-by-role/index.php on line 93`. I am confused by how broken this seems to be and by your broken support link.
I registered at the site link provided. Enter my credentials, nothing happens.
My issue is after I Activate the Plugin I receive this error at the top of the Dashboard.
” Warning: Invalid argument supplied for foreach() in /homepages/35/d523894324/htdocs/clickandbuilds/BlondiesBlanks/wp-content/plugins/codecanyon-16309719-woocommerce-hide-products-by-role/index.php on line 89”
Thanks!
Deactivated everything other than Woo main Plugin. Still same error.
This plugin is broken for months now with no solution. I’d like a resolution…
I get this same error in my header and menu: Warning: Invalid argument supplied for foreach() in /home/-/public_html/shop/wp-content/plugins/woo-hide-products-by-role/index.php on line 98
I’d like a refund, this is garbage.
Hi,
So did you download the most recent version?
Thanks
Yes, I did. Still not working.
What’s not working? Did you leave a support ticket stating your issues?
Thanks
Yes, I did. Received no response. What’s not working???? Did you not read my comment? There are errors all over the site similar to everyones complaint when the plugin is activated.
Hi,
Can you send us your ticket ID please?
Thanks!
I did not receive a ticket ID. The problem is stated above. Why can’t you fix this? Just give a refund.
Your ticket ID will be on the ticket you created. We need to attempt to fix this first, before we offer any refunds.
Thanks
It did not give me an ID or send any notification. Perhaps the software you use is broken also. It’s not my responsibility to manage your support. Look at the tickets in your system. Yes, you do need to attempt to fix it. But I’d like a refund immediately.
Your support system asked me to send admin credentials over an insecure connection. No, you cannot have admin access to my site, and no I will not send admin credentials insecurely. Get an SSL!
Just like others have said…
“I registered at the site link provided. Enter my credentials, nothing happens.”
When you create the ticket it gives you an ID. Theres no issue with our support software at all. I havent asked you to manage our support, i simply asked you for your ticket ID so i can locate your ticket. Without this i wont be able to find it. Credentials are not a requirement.
Anyway if you want help fixing it, send me your ticket ID and i will be happy to help. Until then there isnt much i can do.
Thanks!
Here’s the ticket ID: CDS-821
Why have you not replied to this ticked in your support system?
Why have a ticket support system if I am forced to contact you here and give you the ticket ID from there?
I opened this ticket on 08-08-2016 at 22:19
Thanks for the ticket ID 
The reason why, is you are currently in a very long list. We have hundreds of tickets a day. We cannot possibly reply to them all straight away. I will get a member of staff to look into this for you now.
Thanks
If no resolution I need a refund as well. I cant keep waiting. Looked very promising.
Hi,
Did you leave a ticket with your details?
Thanks
I requested a Refund, I have no ticket and your Website Link is useless, Reg, verified my email, input my login info, nothing happens, just like this plugin, useless.
You dont need to verify your email. Just sign up, login and leave a ticket. Please leave a ticket so we can assist you.
Thanks
Your not getting it, when i type my info in and hit login, nothing happens. No new screen or anything opens when using the link you asked for us to. “http://support.codeden.co.uk” Thus i can not MAKE a ticket.
if you’re struggling, please send an email to support@danyob.org with your details
Thanks!
I’ve just purchased the plugin and there is a warning message appearing under the Administrator role: Warning: in_array() expects parameter 2 to be array, boolean given in /home/aerosite/public_html/stripeycats.com/wp-content/plugins/woo-hide-products-by-role/index.php on line 73
How can I fix this? I went to codeden to get a ticket regarding this issue and if I need it to be resolved asap (which I do) I need to pay £35? What kind of trick is this? I was under the impression with the purchase I have 6 months free support.
Please advice. Thanks, Frosyni
Hi,
Yes if you leave a ‘No Rush’ ticket we will mark this as priority if you have the 6 months free support.
Did you leave a ticket? If so whats ticket ID is it?
Thanks
Hi there,
Thanks for the reply. Yes, I’ve sent a request with ticket ID: CDS-963
Though, I haven’t heard back.
Unfortunately, I can’t use this plugin, is causing lots of issues and I can’t fix them. Maybe is conflicting with the theme I’m using. Either way, I don’t have the time to mess about so I would like a refund, please.
Thanks.
Hello.
Still no answer or refund. This is a joke!!!
Can I please have a refund ASAP?
Thanks
Hey,
You will need to contact Envato for a refund.
Thanks
We run a B2B service and would like to create a group of products that is visible to only a particular user. i,e, Private products/collections for each of our clients. To give you an example we provide on-demand printing of merchandise like tees, phone cases etc. Given each of our clients have their own designs, we would like to create a collection that is visible only to them. Kindly advise.
HI,
This is the right plugin for you.
Thanks!
so it is possible to restrict product, product variants and categories by user and not user role. Just making sure I understand it right. Kindly confirm.
Hi,
This plugin will only restrict by user role.
Thanks
oh i see, we are looking for someway to restrict products to specific users, coz each client will have their own designs that should not be available to other clients.
Could you not just specify those users a role, based on each client?
Hiding products per user, would be very time consuming.
Thanks
so it is possible to assign a custom role to each client, which if I understand right, is like creating one new role for every client/customer of ours. if that can be done and we will get some guidance, we would like to buy ur plugin. Thanks.
Hi,
Yes that’s exactly it. Specify a role per user. Then each product can be hidden / shown by that role.
Thanks
