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hi may i know why my progress bar did not change even though something is bought?
Hi, order must be marked as completed to be shown in progress bar. Please use ticket system for support https://support.wpgenie.org/
i just tried doesn’t work, by the way i’m using guest checkout. is that the reason why
Yep, you can’t use guest checkout with group buy / deals.
Hi there, Wondering if you could help me out.
I wish to remove the “out of 5” rating from each product listing. I used CSS to get rid of the 5 stars but want to get rid of the text too (out of 5 text)
Also, I wish to place some text above the group buy deals. Like a short paragraph explaining users what to do. However anytime I set what page to show the deals on, i cannot add any text to that page.
Please open ticket here https://support.wpgenie.org and send us screenshot and url so we get idea what do you need exactly.
I have a few questions before purchasing:
1. Does this plugin work in conjunction with WooCommerce Points & Rewards?
2. Does this plugin work in conjunction with WooCommerce Deposits?
3. Does this plugin work in conjunction with WooCommerce Subscriptions?
4. Does this plugin work in conjunction with WooCommerce Pre-Order?
Hi, we have not tested it with those plugins so we don’t know for sure. It should work.
is working with WC Woocommerce marketplace?
We recommend WC Vendors or Dokan. Not tested with that one, sorry.
Does this work with product variants?
Hello, no, one group buy should be for one variant.
is there any possibility that time can be just like this 9:20:16 rather than too many subtext indicating days. its too busy
Hi, yes there is check screenshot http://storage.wpgenie.org/m/Screen%5fCapture%5f%23821%2epng
i bought your plugin, but why is it that the price of the group deals change to dollar with my currency of php. i have a currency changer plugin please enlighten me
Hi, currency is controlled via WooCommerce currency settings.
At present, there is a popular group purchase in China. the users/customer can publish a group buy(normally need 3 persons participate) the users will ask their friends, family , and neighbors at lower prices to buy. you can check: https://www.pinduoduo.com/download.html Can you provide this kind of plugin?
Hi, please check feature list, demo website and documentation to see how our plugin works. Our plugin provides group buy feature. We don’t understand lang to check that site.
I would like to offer some products that need a minimum and a maximum amount of orders before they get processed.
Can this plugin do that?
Hello, yes this can be done with our plugin.
I purchased this plugin but this is not a support question. There is no documentation on how the refund process works for failed deals after the blue “Refund” button is pressed in the Groupbuy History section of a failed deal. When that blue “Refund” button is pressed, a pop up box appears to confirm if I want to refund and when I confirm by clicking “Ok”, the box disappears but nothing happens. The page just sits there. The order status for all the orders of the failed deal are unchanged meaning they are not refunded. Again this is not a support question. I bought the plugin because I needed the ability to automatically refund all orders for a failed deal by simply pressing the blue “Refund” button that appears in the Groupbuy History section of a failed deal. I expected the refund to be done through Woocommerce PayPal gateway and the refunds to be automatic via PayPal IPN. Now I am able to go to each order for a failed deal and one by one refund them using the Refund Automatically blue button for PayPal in the order screen of the order. My question is this: Is it possible to automatically refund all orders for a failed deal through the Woocommerce PayPal Gateway & IPN by simply pressing the blue “Refund” button that appears in the Groupbuy History section of a failed deal? Please explain the step by step process of refunding the orders of a failed deal through Woocommerce PayPal gateway & IPN (automatic refunds not manual refunds).
group buy must be finished and failed in order to issue refund. We’re using function wc_create_refund() which payment gateway has to support in order to have working refunds.
You will need to consult payment GW docs and see if it supports refunds via wc_create_refund() function. From documentation: “If group buy has failed you will be able to refund money (if supported by your payment provider).”
You did not answer my question. I already explained the condition that the deal is “finished and failed” and that I am using Woocommerce PayPal gateway and PayPal IPN. I can go into Woocommerce Orders and open any order from a failed deal and refund the failed deal using the automatic refund option in the Woocommerce Order screen which successfully processes the refund through PayPal IPN. So yes, my payment provider and payment gateway both fully support automatic refunds. I clearly stated that in my initial comment. I can do automatic refunds with Woocommerce PayPal gateway and PayPal IPN at my website 100%. What I cannot do is get Woocommerce PayPal automatic refunds to work through your plugin when a deal is “finished and failed”. When attempting to use your plugin to automatically refund the orders of a “finished and failed” deal, I press the blue “Refund” button in the Groupbuy history of a failed deal and nothing happens. But I can go to the orders of that same failed deal through Woocommerce Orders and automatically refund each order one by one through the Woocommerce PayPal payment gateway & PayPal IPN. So to confirm: (1) the deal has “finished and failed” and (2) my payment provider which is PayPal (IPN) and payment gateway which is Woocommerce PayPal together fully support automatic refunds which I can do at my website without your plugin but (3) hitting the blue “Refund” button in the Groupbuy history of a failed deal to execute automatic refunds using your plugin does absolutely nothing. Your marketing states that I should be able to execute refunds using your plugin since refunds is supported by my payment provider. So my question is, what is supposed to happen if I press the blue “Refund” button in the Groupbuy history of a “finished and failed” deal if my payment gateway and payment provider both support automatic refunds? I am using Woocommerce PayPal gateway and PayPal IPN which are a hallmark duo used in conjuction by millions of websites, you definitely should diagram in your plugin documentation the steps for using them with your plugin to execute an “automatic refund” start to finish but that is another lesser issue and only my personal opinion. My issue addressed by this comment and my initial comment is that I only purchased this plugin because my payment provider and payment gateway both support automatic refunds which I can fully do 100% at my website without your plugin and I thought I could use your plugin with my payment provider and payment gateway to automatically process the refunds for the orders of a failed deal by simply pressing the blue “Refund” button in a “finished and failed” deal as your marketing here at CodeCanyon states for this plugin. But that is not the case after I purchased the plugin and repeatedly tested its refund feature. Again, my question is what is supposed to happen if I press the blue “Refund” button in the Groupbuy history of a “finished and failed” deal if my payment gateway and payment provider both support automatic refunds?
Could be a bug, we tested refunds with Stripe gateway. When you click refund button it should do auto refunds for all orders for that deal. It could be it takes longer to process if there are hundreds of orders. However we will check this and issue update if needed.
Thank you for the replies. I have tested your plugin’s auto refund feature with PayPal gateway with only 2 orders with no success. But I have not tested your plugin’s auto refund feature with Stripe gateway so I will test your plugin’s auto refund feature with 2 orders with Stripe gateway tonight and update you in the morning with my results. I will be satisfied if your plugin’s auto refund feature works with Stripe gateway since Stripe is just as good as PayPal in my personal opinion & experience. I hope Stripe gateway works with your plugin because you are an awesome plugin author and I have bought more than 1 of your exceptional plugins. Your group deal plugin is the best on the market if I can get this auto refund feature to work. Thank you again!
Hi, can you please contact us via email to firstname.lastname@example.org
I want to use Loco Translate plugin to translate WooCommerce Group Buy, but Loco display no translations found for “wc_groupbuy”.
I search the history comments, someone said that if rename wc_groupbuy to wc-groupbuy it will work.But i tried very times it still can’t work.
could you help me?
I don’t know the reason, but it work now! thank you~
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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