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Hi someone ordered a group buy from me and i set it to processing then to complete but either way the progress bar in product page didn’t count 1 new order
What’s the problem?
We would have to check this. You can mail us your wp-admin url and login to our email.
Replied via mail.
For test, I tried to buy 5 items and canceled this order.
But “Deals sold:5” & the status bar doesn’t go back to 0.
How can I fix it?
this happens only if order was completed and then cancelled. So in that case purchases have been logged and you need to go to edit product -> groupbuy History block and manually delete entried there. After that status bar will be zero again.
We will add this feature in next update too, plugin will automatically do this.
Hu, I ve some Pre sales questions:
1-is there a easy way to use stripe, to put a crowfinding system paiement, customer are only charged if the deal is successful? Do you plan to add this kind of functions?
-2-do you accept contract for code modification?
3- does the code add a new shop design, or it only add the green bar and the timer to the one already exist.
1. you can use stripe, payment is made instantly and you can refund payment if deal does not succeed
3. our plugins do not modify design, you just get bar and timer
Thnx for your fast answwer.
So there is absolutly no way to only charge the customer if the deal is succesfull?
Do you think is should work with your plugin ?
No, our plugin is coded with feature to refund deal payment if deal does not succeed. We have never test our plugin with crowdfunding type of payments so I can’t really say.
Do you plan do add this feature soon. If not can you charge for add it in custom work?
Right now we’re not planning this, but will add this to TODO list.
One presale question?
Is it possible to take orders and deliver the products for each single order placed? and count as success but sale ends in specified time even if the set numbers reached or not? so i can honor the customers who purchased it.
No, not possible
Group buy minimum quantity not meet-fail—when customer group buy a product for 5 units, if the group buy fail didn’t meet the minimum then goes fail, it will send e-mail to custoemr 5 times saying group buy fail, can we just send just one e-mail to let custoemr know?
We will add this on todo list, thx
I have replied to your email, please do not send support to email and comments. Please contact us via email or comments.
When is your next update?
Should be soon, but you can contact us over email to get our latest dev version.
Hello, can we remove the time zone & can we rename the “participate” text on the button? thanks
You need to purchase licence before you can get support.
Respected author, I asked can we, not how to. It is a pre sale question.’thanks
Yes, you can do that.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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