wpgenie

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91 comments found.

hi may i know why my progress bar did not change even though something is bought?

Hi, order must be marked as completed to be shown in progress bar. Please use ticket system for support https://support.wpgenie.org/

i just tried doesn’t work, by the way i’m using guest checkout. is that the reason why

Yep, you can’t use guest checkout with group buy / deals.

Hi there, Wondering if you could help me out. I wish to remove the “out of 5” rating from each product listing. I used CSS to get rid of the 5 stars but want to get rid of the text too (out of 5 text)

Also, I wish to place some text above the group buy deals. Like a short paragraph explaining users what to do. However anytime I set what page to show the deals on, i cannot add any text to that page.

Thanks.

Please open ticket here https://support.wpgenie.org and send us screenshot and url so we get idea what do you need exactly.

I have a few questions before purchasing:

1. Does this plugin work in conjunction with WooCommerce Points & Rewards?

2. Does this plugin work in conjunction with WooCommerce Deposits?

3. Does this plugin work in conjunction with WooCommerce Subscriptions?

4. Does this plugin work in conjunction with WooCommerce Pre-Order?

Hi, we have not tested it with those plugins so we don’t know for sure. It should work.

is working with WC Woocommerce marketplace?

We recommend WC Vendors or Dokan. Not tested with that one, sorry.

Does this work with product variants?

Hello, no, one group buy should be for one variant.

is there any possibility that time can be just like this 9:20:16 rather than too many subtext indicating days. its too busy

i bought your plugin, but why is it that the price of the group deals change to dollar with my currency of php. i have a currency changer plugin please enlighten me

Hi, currency is controlled via WooCommerce currency settings.

At present, there is a popular group purchase in China. the users/customer can publish a group buy(normally need 3 persons participate) the users will ask their friends, family , and neighbors at lower prices to buy. you can check: https://www.pinduoduo.com/download.html Can you provide this kind of plugin?

Hi, please check feature list, demo website and documentation to see how our plugin works. Our plugin provides group buy feature. We don’t understand lang to check that site.

Hi!

I would like to offer some products that need a minimum and a maximum amount of orders before they get processed.

Can this plugin do that?

thank you!

Hello, yes this can be done with our plugin.

I purchased this plugin but this is not a support question. There is no documentation on how the refund process works for failed deals after the blue “Refund” button is pressed in the Groupbuy History section of a failed deal. When that blue “Refund” button is pressed, a pop up box appears to confirm if I want to refund and when I confirm by clicking “Ok”, the box disappears but nothing happens. The page just sits there. The order status for all the orders of the failed deal are unchanged meaning they are not refunded. Again this is not a support question. I bought the plugin because I needed the ability to automatically refund all orders for a failed deal by simply pressing the blue “Refund” button that appears in the Groupbuy History section of a failed deal. I expected the refund to be done through Woocommerce PayPal gateway and the refunds to be automatic via PayPal IPN. Now I am able to go to each order for a failed deal and one by one refund them using the Refund Automatically blue button for PayPal in the order screen of the order. My question is this: Is it possible to automatically refund all orders for a failed deal through the Woocommerce PayPal Gateway & IPN by simply pressing the blue “Refund” button that appears in the Groupbuy History section of a failed deal? Please explain the step by step process of refunding the orders of a failed deal through Woocommerce PayPal gateway & IPN (automatic refunds not manual refunds).

Could be a bug, we tested refunds with Stripe gateway. When you click refund button it should do auto refunds for all orders for that deal. It could be it takes longer to process if there are hundreds of orders. However we will check this and issue update if needed.

Thank you for the replies. I have tested your plugin’s auto refund feature with PayPal gateway with only 2 orders with no success. But I have not tested your plugin’s auto refund feature with Stripe gateway so I will test your plugin’s auto refund feature with 2 orders with Stripe gateway tonight and update you in the morning with my results. I will be satisfied if your plugin’s auto refund feature works with Stripe gateway since Stripe is just as good as PayPal in my personal opinion & experience. I hope Stripe gateway works with your plugin because you are an awesome plugin author and I have bought more than 1 of your exceptional plugins. Your group deal plugin is the best on the market if I can get this auto refund feature to work. Thank you again!

Hi, can you please contact us via email to info@wpgenie.org

I want to use Loco Translate plugin to translate WooCommerce Group Buy, but Loco display no translations found for “wc_groupbuy”. I search the history comments, someone said that if rename wc_groupbuy to wc-groupbuy it will work.But i tried very times it still can’t work. could you help me?

I don’t know the reason, but it work now! thank you~

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