proword

proword supports this item

Supported

360 comments found.

Hi, as i cannot go to the support page, allow me to state my problem here. i currently using a plugin called: Custom Price Labels for WooCommerce (https://wordpress.org/plugins/woocommerce-custom-price-label/) it replaces the price of the woocommerce products to characters which cannot be shown by your plugin. How to fix it?

Hi, nice product. Pre-sale question: can this Plugin show product SKU on the grid layouts?

Hello, is this product still being supported? I registered and submitted a ticket and several follow-up requests to the author’s support forum days ago and, like my comments above, have not received a reply. Please let us know if the product is no longer supported so that we can request a refund from Code Canyon. Thank you.

linda_hm

linda_hm Author Team

Hi,

I replied your ticket, please follow your issue via Support system, THanks

Regards

Thanks Linda.

Hi, pre-purchase question. Seems there has been no update for over a year. Is it being supported and updated still, and if so is it compatible with WooCommerce 3.0? Thanks.

linda_hm

linda_hm Author Team

Hi,

We support this plugin and sent a new version for envato. It will be approved soon. Compatible with Woocommerce 3.0>

Regards

The filter looks awesome! Is this plugin working with the newest Woocommerce version. Looks like this plugin has not been updated for a long time?

linda_hm

linda_hm Author Team

Hi,

We support this plugin and sent a new version for envato. It will be approved soon. Compatible with Woocommerce 3.0>

Regards

In the Table version, is it possible to add pulldowns for variants as one of the columns, and remain responsive?

linda_hm

linda_hm Author Team

No,
Our plugin don’t support this.
Regards

how to i remove the loader and the flash that happens before the grid loads, I dont like people seeing the loader and that flash that happens, also is there a way to load it super fast?

and this product hasnt been updated since january, any updates coming?

Your plugin does not work on mobile. Loads, you see the products for a second then they disappear.

no idea what you’re trying to say

this product isn’t even on your support system….

linda_hm

linda_hm Author Team

What ?

did you leave ticket ?

Hi, i love your plugin but it does not work correctly. The ajax filter can’t find new products. I have my business locked by this problem please let me know.

linda_hm

linda_hm Author Team

May it send it to http://www.support.proword.net?

Best Regards

affle1

affle1 Purchased

Hello…I’ve purchased your plugin, and I am having issues. Your support site will not load. I’ve tried to register, and it doesn’t not work for me.

Major issue I’m having, any new product I add to my store will not show up in my magic grid query, even though I have it setup to show all products.

I can see the new products listed if I do a custom query, but it still will not show any new products that I’ve loaded since I installed the plugin, it only shows product that existed previously. Please help.

I’m running Wordpress v 4.7.4 and Woocommerce 3.0.6

Thank you

linda_hm

linda_hm Author Team

Our support system is good at this moment, please check it now.

Regards

Hello, We’ve purchased your plugin and are having the same problem that affle1 reports above—new products will not display in the magic grid even though the query shows the correct count. We have submitted a support ticket and have received no response. We’re on site launch deadline and need your help as soon as possible. Please advise. Thanks!

linda_hm

linda_hm Author Team

Hi,

I replied your ticket

Regards

Hi, Quick pre sales question. Does this allow for the “add to cart” button to be changed to view more etc so it can be used as a product catalogue rather that shop?

thanks

Hi,

It’s be same woocommerce shop and display “add to cart”, “Read More” and “Select Options” for items.

Regards

Hello, i cant find your support site ......OK i use a buddyboss Theme “Marketplace” and i try your plugin to sort anything. but i can click on every “Categorie” or Color nothin happens. Regards

May it send it to http://www.support.proword.net?

Best Regards

Hi,

We deployed our client site to production today at https://www.paverartllc.com. We did this by simply pointing the client domain (https://www.paverartllc.com) to the production server URL: http://live-paverart.pantheonsite.io/ using a CNAME record on Cloudflare.

However, the magic grid will not load at https://www.paverartllc.com (or on any page that has a magic grid); but grids render perfectly when you go directly to http://live-paverart.pantheonsite.io.

We suspect may be an HTTPS – AJAX conflict; but the pages do not show any errors or insecure content warnings so we can not isolate the cause.

Can you please take a look? We really need to resolve this in the next 8 hours, so any assistance is appreciated.

Thanks!

Hi

I checked your ticket and replied it

Regards

Hi,

I want to develop an ecommerce website with woocommerce with products grid option for customer to choose. Before I make a purchase, I would like to find out if your plugin can create a grid option same as the mobile version of this website at the homepage: http://thejany.co.kr/index.html ?

User has the option to choose the grid layout (4 layout) and each block (e.g. New arrivals), user can slide through the product gallery.

Hope to hear from you soon.

Regards, Bernice

Hi,

I’m afraid. This option is not supported.

Regards

Thanks for your prompt response. :)

Hello,

1. Can I have the filters on the left sidebar like Ebay or Amazon and the product on list layout on the right? 2. Does it have an option to override the default shop / archive / product category pages?

Thanks, Regards

Hi,

1- You can use the shortcode as widget.

2- You can replace the default pages with Magic Grid pages.

Regards

Hi,

I installed the plugin on a web and did not get it to work. I was about to give up when I decided to download the plugin and install it on another website. IT WORKED PERFECTLY !. I decided to see the configuration differences of the plugin between the two webs, but there were none. Where was the error? In one web had version 4.2 installed and in another web had version 4.3 installed.

My question is: Why did Wordpress not warn that there was an update of the plugin?

Thanks, Regards

Hi,

May it send it to http://www.support.proword.net?

Best Regards

Getting these errors: WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.\nPHP message: product_type was called incorrectly. Product properties should not be accessed directly. Backtrace: do_action(‘wp_ajax_pw_woo_ad_search_action_build_query_sql_result’),

It looks like WooCommerce is warning me about a deprecated method for calling product info. Is this something slotted to be fixed in the next update?

Concerned that this will not be supported long-term.

Thanks.

AppX

Hi, is there anyway that i can achieve this “seachem.com” style, (no ajax) the products are hide, and the move (animation) towars achieve the filter. I check your demo but everytime you filter something you got a Ajax loading that makes things slower… Can I change Ajax for somthing like seachem.com? thanks

Hi,

I’m afraid, Not. There is not option for disable AJAX mode in this version.

Regards

Hi, I bought the pugin and it works perfect, but I have the products 2 times, once with the grid grid template and another with the default epix teme teme, how can I undo this?

HI,

Could yo please more explain your issue ?

May it send it to http://www.support.proword.net?

Best Regards

Can I control the number of products displayed per page?

linda_hm

linda_hm Author Team

Hi,

There is “Maximum Items” field in “Advanced Setting” .

Regards

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