This author's response time can be up to 2 business days.
This comment is currently being reviewed.
I bought the WP plugin Woocommerce Gift Card Pro, and tried to install it, but it was not possible to install.
I looked at the Documentation folder and clicked on the User manual, but a new pace came up with the text “file not found”
I upload the zipped folder, and choose install, but I get the message that it can not be installed.
Is there another file I can use?
I need to get this working as soon as possible.
Olav Einar Nedal
Thank you for purchasing and we would be glad to help. Could you send us some information:
_ Admin role
_ FTP or SSH
_ Path Directory Install Store
We will consider this problem in the best way.
_ Magenest Support.
Hello , i’ve bought today on codecanyon your plugin
“Woocommerce gift card plugin” Documentation by “Magenest” v2.7
installed it , but on order testing no email is coming with or without pdf atachment after order processed,
any thing i have to do to make it work?
btw on user manual it says ‘file not found’;
Supported via our email : firstname.lastname@example.org
I just want to know when an update comes out for WooCommerce 3.0.
Our newest version is 2.9.1 for WooCommerce. It will continue to be updated on June 4. Thank you!
_ Magenest Support
Thanks for the great plugin and it suits our needs. We have an issue with the email notifications.
We have added few products as Gift cards certificates. We did few test orders we entered these details for a product:
We have received the order email from the WooCommerce but the email isn’t send to the email that is typed on the Email field on the website. Meaning my friend didn’t get the coupon code for the product is been purchased on the website.
We need this issue to be fixed as soon as possible since we are running in tight schedule.
Please let us know if you need any more information on this.
Thank you for purchasing and we would be glad to help. Could you send us some information: _ Admin role _ FTP or SSH _ Path Directory Install Store We will consider this problem in the best way.
Best regards, _ Magenest Support.
We will send you the admin login and FTP information. Can you please give us your email address? We will not be able to send the login information on a public thread.
You can send email via address: email@example.com.
Looking forward to hearing from you soon.
We have sent you the login information. Please check on it and get back to me on the email.
We just received your email. We will consider it as soon as possible.
Please wait for a while.
Thank you so much!
I get some problem to translate the email in french.
I edit the file with poedit and it’s working for the store frontend, but not the email.
Please login into our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/107 and provide us some information such as:
+ Invoice Number
+ Admin role
+ FTP or SSH
+ Path Directory Install Store
We will help you in the best way.
This pluggin is not working properly.
I need your help urgently to set it up.
I’ve watch the video tutoreil many time, done everything just like you, but it seems to have bugs.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $12.50
Unlimited graphic downloads & digital courses. Only $29/month
22,000+ templates & 1,000+ courses
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work