Magenest

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253 comments found.

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khicks

khicks Purchased

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khicks

khicks Purchased

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oenedal

oenedal Purchased

Hello! I bought the WP plugin Woocommerce Gift Card Pro, and tried to install it, but it was not possible to install.

I looked at the Documentation folder and clicked on the User manual, but a new pace came up with the text “file not found”

I upload the zipped folder, and choose install, but I get the message that it can not be installed.

Is there another file I can use?

I need to get this working as soon as possible.

Best regards Olav Einar Nedal

Hi Oenedal,

Thank you for purchasing and we would be glad to help. Could you send us some information: _ Admin role _ FTP or SSH _ Path Directory Install Store We will consider this problem in the best way.

Best regards, _ Magenest Support.

eltrdev

eltrdev Purchased

Hello , i’ve bought today on codecanyon your plugin

“Woocommerce gift card plugin” Documentation by “Magenest” v2.7

installed it , but on order testing no email is coming with or without pdf atachment after order processed,

any thing i have to do to make it work?

btw on user manual it says ‘file not found’;

Best Regards,

Supported via our email : mylh@magenest.com

ocho32

ocho32 Purchased

Hi,

I just want to know when an update comes out for WooCommerce 3.0.

Best Regards,

Hi Ocho32,

Our newest version is 2.9.1 for WooCommerce. It will continue to be updated on June 4. Thank you!

Best regards, _ Magenest Support

webstix

webstix Purchased

Hi Team,

Thanks for the great plugin and it suits our needs. We have an issue with the email notifications.

We have added few products as Gift cards certificates. We did few test orders we entered these details for a product:

1. Name 2. Email 3. Message

We have received the order email from the WooCommerce but the email isn’t send to the email that is typed on the Email field on the website. Meaning my friend didn’t get the coupon code for the product is been purchased on the website.

We need this issue to be fixed as soon as possible since we are running in tight schedule.

Plugin details:

Woocommerce Gift Card Pro: https://codecanyon.net/item/woocommerce-gift-card-pro/10147426/

Please let us know if you need any more information on this.

Best regards, -Rams

Hi Sony,

You can send email via address: mylh@magenest.com. Looking forward to hearing from you soon.

Best regards, _ Magenest Support.

webstix

webstix Purchased

Hi Team,

We have sent you the login information. Please check on it and get back to me on the email.

Best regards, -Sony

Hi Webstix,

We just received your email. We will consider it as soon as possible. Please wait for a while. Thank you so much!

_Magenest Support.

Hi,

I get some problem to translate the email in french.

I edit the file with poedit and it’s working for the store frontend, but not the email.

Thank you

Hi Mebweb,

Please login into our support portal: http://servicedesk.izysync.com/servicedesk/customer/portal/107 and provide us some information such as: + Invoice Number + Admin role + FTP or SSH + Path Directory Install Store We will help you in the best way.

Many thanks, _Magenest Support.

Hi, This pluggin is not working properly. I need your help urgently to set it up. I’ve watch the video tutoreil many time, done everything just like you, but it seems to have bugs. www.capferratwaterports.com besrt regards

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