renp

renp does not currently provide support for this item.

276 comments found.

Hi there,

Still a happy user of your plugin, but we found another problem. This is our clients website: http://bit.ly/2e5xqxr.

Problem: on every change of an input field (address, housenumber, zipcode or city), your browser will focus out the field and scroll up to the ‘motivate’ message. This makes it very annoying to complete the checkout.

Steps to reproduce: 1) Put a product in your cart. 2) Go to checkout 3) Fill in the form, not too fast, and use [tab] to switch fields. You will encounter the problem while going through the form.

When I disable the motivating message or the plugin, the problem doesn’t occur anymore.

Could you make a fix for this?

Thanks, BlueCola

Ps. We’re using WooCommerce 2.2.10.

Hi, is there any chance we can get a reply this or next week? It’s a quite urgent matter. Thanks!

mirco65

mirco65 Purchased

Bought it and have some problems: 1) Is not possible set money as 39,90€ or 39.90€ (it give me an error) 2) I set two gift, thinking one gift was allowed till first amount and second was allowed to add with the first gift after the higher amount (i set to 69 for have one gift and 129 for the second gift) but is available just another different gift, instead I thoungt was possible add 2 different gift.

3) how can I set the CSS of the messages because I have just the text but not a box that show me that I am elegible for a gift. 4) Should be nice see the gift as a product (withta picture of the product, the name of the product and where the amuont money is = 0 or have wrote gift) instead there is just the name of the product. So do you have solution to improve the plug-in? I think you have something nice but is really incomplete at the moment and very limitative!

Thanks Mirco

mirco65

mirco65 Purchased

I would like be refounded about this plugin because have too many problems! Please answer to it!

Hello there! Are you compatible with Visual Composer? Thanks!

Hello, I still haven’t tried Visual Composer, so I don’t know.

Is this still supported? Thanks.

We currently provide only maintenance releases to ensure the plugin compatibility with the latest WooCommerce versions and with official WooCommerce themes. Individual support is currently disabled.

Can this plugin give multiple gifts? I need to let customer choose 2 gifts if they purchased more than $50. thank you

Yes, the customer can choose, if you specify a gift category.

Hi. Is it possible to set up the free gifts when a customer enters a giftcard? Thank you.

The plugin determines according to the purchased price.

Hi there,

My client sell patatoes online. It’s possible to order units of 5,10,15, 20, 25 kilogram and so on…. When clients orders more than 20 kilo in total (no matter which products) they get 5 kilo of A,B,C free. It this possible with your plugin?

Looking forward hearing from you!

In addition: they can make their own variations up till 20 kilo, then they get 5 kilo of A,B or C for free.

The plugin determines the gift eligibility according to the purchased price, not quantity.

Can you help me clarify if this will work with your plug-in:

For my clients site, which is a paid-member access site, each new user receives a free 15 consultance.

We need to make sure that each customer knows how to make use of this gift& free consultion + also make sure that the user can only receive ONE free consultion, and we also need to monitor who has made use of the free consultance.

Thanks Peter

dailce

dailce Purchased

I have the plugin working however, the free gift gets enabled with (price + tax). If I set the free gift price to $20, and the item is $18+tax ($20), then they get the free gift. However, a $18 item should not trigger the free gift. What do I need to change?

Thank you for your question. I’ve examined the situation and the only solution to this problem seems to be setting the free gift price to the same price plus the tax.

dailce

dailce Purchased

I managed to fix it by changing $the_amount = $woocommerce->cart->subtotal; TO $the_amount = $woocommerce->cart->cart_contents_total;

Hi, I tried enabling the category option so the users can choose more than one gift items. I can see the drop down on the basket page but there is no option to add the product to the cart. Please help

dailce

dailce Purchased

Just wondering if you plan on adding the ability to show the product with a picture within the cart or next to the drop-down menu? Would help a lot.

I recently discovered a conflict between “WooCommerce Free Gift” and “WooCommerce Give Products”. If your plugin is installed, then Give Products ceases to work. Can you provide a fix/workaround?

Hi i would like to ask if this plugin could do this type of rules:

If the Total minimum purchase is equal to 500.00 and 50.00 of any product in a particular category is present in the cart, customer will get a free item.

Thanks

Hi, no, the plugin only decides according to the total price.

Qmilk

Qmilk Purchased

Hello, we have implented the plugin into our shop, but when we enable the check on enabling the gift for worldwide and we try to save it, then the check mark is gone again. Can i be that the woocommerce free gift plugin is causing this problem. Thanks for your help

I’m using this plugin and it’s working great. However, I have the free gift threshold set at $50 and if a customer adds a product for $50 then applies a promo code (let’s say it takes it to $25), the customer still receives the free gift. How can I set it so the customer only receives the free gift when the total exceeds $50, even if codes are used?

renp

renp Author

Hi. How do you setup the promo codes? Do you have any plugin for this? If you set the promo code by means of the standard WooCommerce coupon capability, you can then configure a setting in the Free Gift options which will prevent the Free Gift adding to the cart. The setting is labeled as “If any coupon is applied, don’t allow free gift to be added”.

Hi, will the plugin be able to do the following: 2 x Free gifts for all first time customers / first order placed. I does not matter what product you are buying, all customers will get a free gift with their first purchase.

Regards

renp

renp Author

Hi, there is a setting in the plugin which will enable free gift only for the first time. You can also set the quantity – like 2x the SAME gift product.

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