oraksoft

oraksoft supports this item

Supported

88 comments found.

Holyto

Holyto Purchased

Hi, I’m using your plugin for a while now and I’ve observed that it doesn’t work good together with the WP Super Cache plugin. Once the caching is enabled, the cart total does not add up, until you refresh the page.

Quite annoying I have to say. I had to turn off cache on my archives and products pages, but that slows down my site.

Any ideas why this is happening?

Hello,

Can you please send a support email with your website credentials. :)

Thank you.

Setup plugin for client, but it doesn’t work with WooCommerce WooCart Pro 2.4.0 by Festi-Team. The Ajax feature causes the WooCart Pro popup to fail. Tried the alternative method on and then off, both ways it still causes the WooCart Pro to fail. We simply deleted and moved on. $14 wasted by the client.

Hello,

We can confirm that our plugin work with WooCart Pro. Just email us from the account you’ve used to purchase the plugin and we will check and if needed, we will fix/configure it for you.

Thank you.

We have added the plugin and the animation takes around 4 seconds before working and also the cart icon in the menu doesn’t update to show there are items in there? Is there something we need to do to make this work and also is there a way to speed up the start of the animation?

Hello,

Our support will answer to your email in a day. :)

Thank you.

I sent two emails but haven’t had a response. Do you know if you received them?

Hello,

Our support will answer to your email in a day. :)

Thank you.

SM5K

SM5K Purchased

Hello, i wrote a support ticket to you one week ago and got now answer yet. Would be great getting some help because much things don´t work for me. Thx a lot.

Hello,

We’ve answered your latest email. :)

Thank you.

SM5K

SM5K Purchased

A MAJOR Problem is the loading time of the animation and updating the cart. It takes around 5 Seconds some times. Any idea on how i could speed up the process? Thx a lot and looking forward to a fast answer.

So i sent credentials now via e-mail and looking forward to your amazing work…..

After waiting and a lot of e-mails the workers of oraksoft did a real awsome job and did a presonal support that was over any expectations. They Nailed the problems which were not simple and due to my special kind of modifications. I can recommend that plugin to anyone who want to improof his woocommerce with this great feature combination! Worth every penny. Thx a lot guys from Oraksoft!

Thank you. :)

Hi, I have the same problem with your plugin. From the single product page, when I try to buy (click on the product), the fly to cart make the movement, but the cart does not receive the product. Could you help?

Hello,

Just email us some temporary credentials and we will take a look and configure it for you. :)

Thank you.

Hi There. Getting a couple issues – getting console log: Uncaught TypeError: Cannot read property ‘top’ of undefined at LetsFly (orakatc.js?ver=6cc23613233dd1d484983b4808e78cfc:138) at Object.<anonymous> (orakatc.js?ver=6cc23613233dd1d484983b4808e78cfc:96) at i (jquery.js?ver=1.12.4:2) at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4:2) at y (jquery.js?ver=1.12.4:4) at XMLHttpRequest.c (jquery.js?ver=1.12.4:4)

on add to cart when there is no product image on single product page.

Second: when clicking add to cart on a single product page that has an image, no errors but it either adds the wrong product or no product to the cart and flashes quite a bit. It only seems to work in a loop view now. This only seemed to happen after upgrading woocommerce to 3 etc. If I disable the plugin, it will add the correct product to the cart.

I’ve used the messaging tool to message you through email. Please let me know if you have received it.

Any word on this? thanks! Unless I sent to the wrong email? I used envato contact form under oraksoft.

Hello,

There are no emails received from your username. Please use the support tab to contact us. :)

Thank you.

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