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Hi, do you have a refund policy? I might want to try the plugin, but not sure if it will suit.
We do refund if the plugin does not work with your theme.
Hello, I just sent you a ticket, I recently installed the plugin where it will finally be and I see that it does not work. I do not understand why, it’s a TwentySeventeen Child Theme, it really does not have strong changes, pure css really …
Can you help me please, I just thought open the web today Thank you very much and apologize for the inconvenience.
Hi, sorry for the delay! by default, the floating cart only appears if there is items in the cart. However you can disable that option within the settings.
Hi I purchased wrong plugin from you guys. Actually need quick view for woocommerce. I need users to view products in modal popup rather than going to single product page. Can I get refund and just purchase that instead?
i mean purchase your other quickview plugin:)
I saw that we can change the quantity on the floating cart, however can we change the product variant on the floating cart?
Let’s say, color? or more than 1 variant?
Hi, unfortunatly, this option is not available for now
guys, I was using float lite and worked like a charm. Then I bought premium version and was working like a charm too. Then I started to edit float cart but in some point it just got bad because add to cart button stopped to redirect to cart page. I tried to delete plugin and install again but it is not working (nor even a fresh start it is possible it is like a super cache attachment). Please help me.
Hi, please open a ticket and provide access to your site so we can have a closer look. http://xt.ticksy.com
hi, is there a way to have this working with caching? running into an issue where the first cached page has items in cart and then its showing the same items in cart for every new user
arh nevermind, was an issue with flatsome mini cart, all fine once i disabled it, working perfectly, cant wait to see the conversion rate difference
Glad you found the solution!
actually my mistake, problem still happening with wp-rocket cache, works fine if i exclude any page views with the woocommerce_items_in_cart cookie set as this doc suggests:
be great if this could be improved to work with caching in the future
Hi there, do you know if this plugin will work with “the7 theme”? Here’s the link: https://themeforest.net/item/the7-responsive-multipurpose-wordpress-theme/5556590 Thanks!
Hi, yes it should work fine. Thanks
I like your lite version and considering to use the pro version. Before do that would like to know that have a solution to my problem with the price in the minicart.
Using the discount plugin (no basic sales under woocommerce) which is after you put to cart the product what is price x and the quantity is over y you will get z% off from the price x and thats what the minicart showed, before the cart page. also the “final” price is gonna be the counted discounted price.
It is possible and how can i do that? It is possible with the lite version as well?
I have just upgraded from the free version to the paid version and it is nolonger adding products to the cart. The products only appear if I go to another page.
I have tried submitting a support ticket on your site however it is not accepting my envato purchase code.
I hope you can get back quickly as we need to launch the website.
Hi, please open a ticket and provide tmp access to your site so we can take a closer look. You need to login using the Envato Login button. http://xt.ticksy.com
Also note that a new version is available for the plugin, try updating to see if it fixes your issue. Thanks
hi, i can see an updates available but trying to download it manually just gives 1.1.4
This issue should be fixed right now. Please try again, Thanks
Hello. Is there a way for us to hide the mini cart on the checkout page? I do not think we need it there. Thank you and have an amazing day!
Hi, you can exclude the cart from the checkout within the customizer under visibility
Found it! Thank you
Hello. What is the best way to reposition and scale the floating cart button? I would like to lower it so it does not cover the Menu on smaller screens.
Thank you and have an amazing day!
From the customizer, you can customize size and position of the trigger. Cheers
I do not see a way to change the Trigger size, I would like to make is smaller. I found the position controls though.
unfortunatly, for now you can only resize the cart it self not the trigger.
Oh too bad. Will this be something that could be a feature in the future? Thank you.
hi, what are the benefits btw this
I dont understand the question? this is not out plugin
Our plugin also has a free version here: https://wordpress.org/plugins/woo-floating-cart-lite/
After installing your plugin all links in my website stopped working.
Please open a ticket at https://xt.ticksy.com and provide access to your site, our team will gladly assist you. Thanks
Hey, i bought this plugin on your website, is there a way to transfer the licence to envato? Thanks
I would really love if you could include a shortcode… and a way to implement the cart icon elsewhere via my theme, i want to get a cart icon in my header, and operate exactly how your plugin does… i need to move it in to the header through a template or something…
Unfortunatly that won’t be possible, the whole idea of the plugin is to make the cart floating and not fixed or limited to a theme location.
Hello, pre-sale question. I see a few errors with W3 Validator. Do you intend to fix or update the source? https://validator.w3.org/nu/?doc=https%3A%2F%2Fdemos.xplodedthemes.com%2Fwoo-quick-view%2F
Hello, any update on that matter?
Hi there, sorry for the delay!
We will fix those errors soon, thanks for reporting
It doesn’t work on the demo! I see no floating cart like in the video.
Hi, thanks for reporting, the demo is working again. Thanks
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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