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URGENT Version 3 fixes reqd
1) Option to remove gravatar from each chat . it redirets the user to other site
2) give big text box when replying on admin side order page + give option to add paragraphs to it too.. now it merge all lines in line and that mess the whole chat (see this codecanyon text box as an example)
3) the old chats on same order page get messy as the gravater was not loaded for them. (better give an option to remove or remove hyperlink + small image )
4) better design for displaying user chat .. there are no border on chat so it looks ugly .. add some border etc too please …
we have noted these all points and sent to our development team, they will work on it to launch new version after fix.
1) in user account … attach button is still overlapping text box + default message is also overlappign box
2) in admin side make text box bigger as it was earlier .. now its only small box ,,,, make it wude
3) allow formatting in it .. now next line still merge with above line
see example of user account :
OH GOD>..... uploading of file is not working via admin ….
kindly fix this asap ….. and tell ur team to cross check it before upload it on codecanyon …
plaese give me link to old version … atleast it was working .. m stucked badly now …
We are looking into this issue;
We have fixed this issue, and released new version. Please wait until it approved
Sir..its been more then 24 hours… Please get it approved or email me update
It’s approved. You can download from your account.
No its not approved ive just downloaded and its same old version of 23 march & version 1.3.1 and ive uploaded it too and its still the same …
I have received confirmation last night that it’s approved.
Hi. I’ve buyed and installed the plugin. Before I can test if it’s work with upload file after checkout I see this warning in backoffice:
Warning: call_user_func_array() expects parameter 1 to be a valid callback, class 'NM_PLUGIN_WooConvo' does not have a method 'load_scripts_admin' in /home/ctp2014/public_html/wp-includes/plugin.php on line 524
Can I fix this? Thanks. Giuseppe
Make sure you downloaded latest version.
If client send message….i can receive it..if admin(me) send a message…it’s not showing in clients order page.
can you please send site login detail to firstname.lastname@example.org. We have checked and working fine at both end to send and receive messages.
Here are the site details “http://www.printredy.com” I send you the login details to your email.
HI hi, this plugin is compatible with wc vendors?
Each vendor will be able to answer their customers from their dashboard?
Wc vendors pro
No, I think we have to check this against vendors.
Ok ok. that would be great
Can I get an email notification when a customer send a message? If so how?
Yes email notification sent to both admin and user on every message. If messages are not being recieved then your email settings are not correct.
The customer is receiving an email when the chat box is updated but I am not receiving one when customer updates the chat box.
There are settings in plugin, may be it’s disable.
Can I please have a refund for this plugin? Been testing it and doesn’t seem to work for me. Please see screenshot below:
did you configure plugin? Please share your site detail with email@example.com to see this issue and fix.
i buy the product and i am happy with but on the client side i can not find the test and the attachment the admin send for the specific product but i can send msg to admin. any idea?
pls is urgent.
Thanks in advance
can you please share your site detai to firstname.lastname@example.org
Any options to see how the client side page looks like?
Thanks in advance
please see first screenshot here on main item page:
I am having a problem with the plugin. When someone sends a message through your plugin on the order page, no email is being sent to let the person know the message is there. I thought your plugin was supposed to notify by email when a message is put in…
yes an email is sent whenever new message is sent from any side (admin or client). Please check your mail settings if you have any email plugin.
I thought that. My email settings are working properly for the site, because I am getting all other emails from the site like order confirmations, new users, etc. Is there any other reason why those alerts are not coming through? Can you further assist me please.
Please share your site detail with email@example.com and explain issue clearly.
Thank you. I just emailed you.
I would like to change the text that the email says when they have a message. How do I do that?
you can edit in function send_email_alert() from classes/plugin.class.php file.
Thank you. I am looking at the file. What line (where) do I make the changes?
there you will see a variable called $message, you can edit this for your own email.
I emailed you back directly regarding this. Please get back to me ASAP. Thanks!
Your plugin has a translation into pt_BR (Brazilian Portuguese)?
I intend to use it on the print services website. It will allow the customer to upload large files with the art to print on the My Account -> My Orders? Is there a size limit for uploading files?
Can these files that the client send be downloaded by the store administrator? Where can they be downloaded?
Is your plugin compatible with the latest versions of Wordpress and Woocommerce?
Sorry it’s not translated into Brazilian, but you can translate this. It’s translate ready.
Yes filesize can be controlled and all files can be downloaded by admin under each order. Yes it’s compatible with latest WC.
Hello, I’m thinking of buying your plugin, I have the following questions:
Can I test the system with a demo manager?
Is it available in Spanish?
What is the difference with using notes to the woocommerce customers in each order?
you can see live demo of plugin linked above, yes easily translatable into any language using wpml or similar plugins. Sorry I can’t understand your last question.
Where the customer can see your messages?
customer will message under My Account page against each order. You can see screenshots to get an idea.
I Required live demo for this plugin ” WooCommerce File Sharing & Message After Checkout ” before purchase.
Sorry, we have free version of this plugin: https://wordpress.org/plugins/admin-and-client-message-after-order-for-woocommerce/
Please update php 7 compatibility:
we have fixed this, and soon update will be released.
hello, i need a refund, both client massaging each other can’t receive massage without reloading the page, am not happy with it.
We have several different people (shop managers) who we want to be able to communicate with their customers. For example, John Smith offers his product “Show Review from John Smith.” When someone purchases it on our site I want John to get a notification, then I want the customer to be able to upload their file, or share a message/link. John can then follow up with the customer with his responses. Back and forth. But if Susan Johnson sells her “Music Review from Susan Johnson” product, I want her to get the notice, etc… Can your plugin do this?
well you can add emails in settings, all those will be notified when order is placed and contacted by client. Then if they have access to orders page they can reply to this order, it’s won’t be one to one. All specified emails will be notified.
Can you explain that a little further? “Add Emails in Settings.” So you’re saying I can add notification emails for when a product is purchased, but “it won’t be one to one” means anyone I put in that Email section will get an email when a message is posted? So if I have 10 Store Managers, any time ANY product is sold and a customer posts a message they will ALL get the message?
Yes, whenever user post a message he all managers will be notified.
Ok. Is your plugin templatable so I can make changes to it via a child theme so I can change the code necessary to have emails go to specific store manager? I can write the code, but I would hate to have to do it where an update will erase my changes.
Sorry it’t not templateable.
Crap. Alright. Well, this is still the closest thing to what I need and will save me a ton of time. If i write the code to make it work with different store managers, would you implement it so I don’t have to reapply it every time you update?!
Well yes, if your code is good and works as new feature then we will add this.
Is it possible to modify the email sent to the customer and the shop keeper to include the content of the message left?
you can edit email template from files.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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