nitroweb

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188 comments found.

engerlie

engerlie Purchased

Hi! I just purchased your plugin, but when i try to install the extension I get an error. Not a valid extension, it says. Am i doing something wrong when installing?

Hi engerlie,

Thank you for the purchase.
What is the name of the file you are uploading?

Best regards,
Spyros

Hi, the exported document doesn’t list the product title aplhabetically, is there a way to do this?

Hi semelena7,

There is no sorting option. You can do this in excel though.

Best regards,
Spyros

The exported list product that don’t exist in the list of products in the backend: http://imgur.com/a/0pePw

Hi semelena7,

The products have to be in your DB, else the plugin would not fetch them. Maybe those products were not deleted properly? Do they have any ID?

Best regards,
Spyros

Thanks for quick replies, I’ll check the DB

And it doesn’t appear to handle well special charachters like ’ or & http://imgur.com/a/s3t5t (tis is a minor thing)

Hi semelena7,

The plugin should not convert your data. Can you check if it is actually stored like this in your DB ?

Bets regards,
Spyros

I don’t think it is important how it is stored in DB as long as it is displayed correctly on the page, and it is displayed correctly http://ludaflower.com/product/breakfast-at-tiffanys/

Hi semelena7,

I do think it is important. The plugin reads the DB and puts the data in a txt file, not in a html file. Here is the source of your page: http://prntscr.com/f4j6yd

Best regards,
Spyros

I think you have really some issues with variable products. Take a look: http://imgur.com/a/XMvNw They both contain variations, but the exported list shows variation for one and doesn’t show for the other. Casket Spray is a variable product as you can see here http://ludaflower.com/product/casket-spray/ but the exported list doesn’t show anything.
I’m going through all my products in the shop to compare it to the list ad so far I find the exported list really unreliable – I have already 2 entries tht are not displayed correctly.

Hi semelena7,

Did you use the exported xls file to shape the data you wanted?

Best regards,
Spyros

With or without data sorting the data is still no there.It is simply not there. I also tried running a number of exports – eleted cached files, did the same export 3 times to compare the data and so on. I can;t afford spending more time on it. Please address the refund question. I would understand if this is not the option, but I have to ask since I’ve wasted a lot of time and resources for something that doesnt seem to be working as expected. If you want to conrinue conversation in private please use elijah.lovkoff@gmail.com

Hi semelena7,

I can not refund you unless you do the refund request. I am sorry it did not work for you, however I was not reported before about missing files or extra files. I am also unable to reproduce the issue.

Best regards,
Spyros

The plugins doesn’t work for me, Every time I try to export a file the result is a blank file, why?

Hi virtualmkt,

TBH, I have no idea :)
You do not give me much information. Are your settings OK? Did you choose to export any products? Does it says in the count how many products should be exported?
Do you see any error if you press F12 on your keyboard during the exporting?

Best regards,
Spyros

Hi,

I get an error 500. Could you please help me?

Hi federicocornejo,

Please contact me via skype ( spyrosvl ).

Best regards,
Spyros

danddco

danddco Purchased

The exported .xlxs has the same info in all the cells:

Product id

It exported the correct number of rows but instead of giving me the following data: Product id Description – Content Title Parent product ID Category IDs Categories title Price

I just get 7 columns and 64 rows that say:

Product id

Same thing happens with a .csv export.

Thanks!

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