nitroweb

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196 comments found.

Hi! I just purchased your plugin, but when i try to install the extension I get an error. Not a valid extension, it says. Am i doing something wrong when installing?

Hi engerlie,

Thank you for the purchase.
What is the name of the file you are uploading?

Best regards,
Spyros

Hi, the exported document doesn’t list the product title aplhabetically, is there a way to do this?

Hi semelena7,

There is no sorting option. You can do this in excel though.

Best regards,
Spyros

The exported list product that don’t exist in the list of products in the backend: http://imgur.com/a/0pePw

Hi semelena7,

The products have to be in your DB, else the plugin would not fetch them. Maybe those products were not deleted properly? Do they have any ID?

Best regards,
Spyros

Thanks for quick replies, I’ll check the DB

And it doesn’t appear to handle well special charachters like ’ or & http://imgur.com/a/s3t5t (tis is a minor thing)

Hi semelena7,

The plugin should not convert your data. Can you check if it is actually stored like this in your DB ?

Bets regards,
Spyros

I don’t think it is important how it is stored in DB as long as it is displayed correctly on the page, and it is displayed correctly http://ludaflower.com/product/breakfast-at-tiffanys/

Hi semelena7,

I do think it is important. The plugin reads the DB and puts the data in a txt file, not in a html file. Here is the source of your page: http://prntscr.com/f4j6yd

Best regards,
Spyros

I think you have really some issues with variable products. Take a look: http://imgur.com/a/XMvNw They both contain variations, but the exported list shows variation for one and doesn’t show for the other. Casket Spray is a variable product as you can see here http://ludaflower.com/product/casket-spray/ but the exported list doesn’t show anything.
I’m going through all my products in the shop to compare it to the list ad so far I find the exported list really unreliable – I have already 2 entries tht are not displayed correctly.

Hi semelena7,

Did you use the exported xls file to shape the data you wanted?

Best regards,
Spyros

With or without data sorting the data is still no there.It is simply not there. I also tried running a number of exports – eleted cached files, did the same export 3 times to compare the data and so on. I can;t afford spending more time on it. Please address the refund question. I would understand if this is not the option, but I have to ask since I’ve wasted a lot of time and resources for something that doesnt seem to be working as expected. If you want to conrinue conversation in private please use elijah.lovkoff@gmail.com

Hi semelena7,

I can not refund you unless you do the refund request. I am sorry it did not work for you, however I was not reported before about missing files or extra files. I am also unable to reproduce the issue.

Best regards,
Spyros

The plugins doesn’t work for me, Every time I try to export a file the result is a blank file, why?

Hi virtualmkt,

TBH, I have no idea :)
You do not give me much information. Are your settings OK? Did you choose to export any products? Does it says in the count how many products should be exported?
Do you see any error if you press F12 on your keyboard during the exporting?

Best regards,
Spyros

Hi,

I get an error 500. Could you please help me?

Hi federicocornejo,

Please contact me via skype ( spyrosvl ).

Best regards,
Spyros

danddco

danddco Purchased

The exported .xlxs has the same info in all the cells:

Product id

It exported the correct number of rows but instead of giving me the following data: Product id Description – Content Title Parent product ID Category IDs Categories title Price

I just get 7 columns and 64 rows that say:

Product id

Same thing happens with a .csv export.

Thanks!

I just purchased this plugin, installed, and ran a report to export. After the export I clicked “Download file” and the page directed to “File not found”. I looked in the FTP at the directory the plugin mentioned and there was no xls file generated.

Hi exeplore,

Is the directory writable? Can PHP executed in plugins directory?

Best regards,
Spyros

Good evening Spyros,

There was no setting I changed to make the directory NOT writable. I am unsure of the questions you are asking as I am new to WordPress. Could you provide more insight on how to resolve?

Hello exeplore,

Please forward my questions to your hosting company and let me know their answer.

Best regards,
Spyros

i have a problem with this export plugin, i want to export woocommerce products and the export gets me each product 3/4 times also a field with productname within colors in attributes i can’t export even variations can you please help me i need this for my 2 licenses/websites

best regards,

Peter

Hello, i buy your plug-in Now I need your help as much as possible From my woocommerce store, product categories have been selected but not parent categories https://www.dropbox.com/s/z5ipr8u2ikhz3jj/Immage%201.png?dl=0 On the store fronted, the products are correctly placed under the parent category even if not selected. https://www.dropbox.com/s/mqny6uvo9a09eps/Immage%202.png?dl=0 I’ve tried with Categories title and categories title path But they do not contain all the information With the plug-in you can extract this information
pacaldi

pacaldi Purchased

The one highlighted is the product indicated in the previous reports.

The plugin exports only 1 category while I have so many for that product

https://www.dropbox.com/s/77m44xduswnnkay/plugin_wordpress.png?dl=0

So, as I understand, the problem is that it does have all the parent categories, but it does not have all the categories, for example this product you have marked on the screenshot has more than 1 categories, right?

pacaldi

pacaldi Purchased

yes

Two questions

1—I assume this plugin works with WooCommerce Version 3.0.8? Please confirm.

2—By accident I purchased two licenses for this product but I only intended to purchase one. Please refund my second purchase.

Hi panopticdev,

1. Yes it should work.
2. Please request a refund.

Best regards,
Spyros

I realize this is designed to export all, and I can do the work if needed*, but can you point me to where I might find the area of code necessary to modify this to not export draft and trash items ? IE set an if status == *If you do already have suggested code to try for this, I would be very appreciative.

Hi websitewendy,

It is already set to export nly published items. http://prntscr.com/fm7mpk Do you still get draft and trash items?

Best regards,
Spyros

yes, we still get draft and trash … https://www.screencast.com/t/2QLRm7O7W We were under some time constraint, and were forced us to utilize a different plugin to make a complete solution, but I would like your plugin to work as intended.

Hello websitewendy,

I would like it to work too. Please contact be via skype (spyrosvl)

Best regards,
Spyros

Hi.. works great with predefined fields, but ACF (Advanced custom fields) support is not working I have added the rule [plugin is equal to products to xls] per the documentation, but the ACF fields do not appear as selectable to export. (i have cleared cache etc) Your assistance appreciated.

I had to manually add the function and filter form my ACF fields to get this to work… did I get an old copy of the plugin or something ?

Hi websitewendy,

What kind of fields do you have on ACF field group?
You should be getting something like this: http://prntscr.com/fm7nzo

Best regards,
Spyros

My added fields do not show up at all (I was expecting them to appear prepended with the ACF:) We were under some time constraint, and were forced us to utilize a different plugin to make a complete solution.

Will this export the direct url to individual product variations?

Hi kcmojoe,

Thank you for asking. No, main product link only.

Best regards,
Spyros

Dear Spyros,

Yesterday we bought the plugin, but all the products are skipped by ‘making’ the file and I get a blank page with ‘error 403 no permission’.. Could you please help? I send you a message on Skype, but you haven’t read it yet. Thank you for your help!

Kind regards,

Jaap

Hi Jaap,

Please send to me via th contact form on my profile temp wp-admin and FTP access.

https://codecanyon.net/user/nitroweb

Best regards,
Spyros

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