233 comments found.
Hello, all my products are skipped i can’t export. I get this error from console log : 2023-09-08T11:33:48+00:00 CRITICAL Uncaught Error: Call to a member function setCellValueExplicit() on null in /var/www/vhosts/ilgiardinodihermes.it/httpdocs/wp-content/plugins/woo-products-xls/xls.php:580 Stack trace: #0 {main} thrown in /var/www/vhosts/ilgiardinodihermes.it/httpdocs/wp-content/plugins/woo-products-xls/xls.php alla riga 580
My php version is 8.02, wordpress 6.2.2 How can i fix this ? Thanks
Hi leonef,
Thank you for contacting us.
Something looks off on your JS. Do you have any other JS errors in the console before the error you posted above?
Best regards,
Spyros
Hi We have over 700 products that need moving from one site to another, the issue is that some file names are the same but have been obviously uploaded with different dates (months, years), so the URL paths work.
When we use export and import from WordPress, WooCommerce products page and import them, the upload date is the same on all images, so some URL paths are the same and cause issues due to the same file names.
Does this plugin export and import the image upload years and months folders?? Thank you
Hi mawebdesign,
Thank you for contacting us.
Our plugin is for exporting only. It does not have an import functionality.
Best regards,
Spyros
Hi are you available if i need some little customizations?
Thanks
Can I order the fields as I want in the output csv file?
Hello, I wanted to know if I can order the tables of the resulting excel or if i can contract developing customization Thank you
Hi pegasus6464,
There isn’t an option to short the products via the plugin, as this can be done with a couple of clicks by editing the XLS file with any spreadsheet editor 
Best regards,
Spyros
Hello – your plugin is great! But I have about 14’052 variants, which should be exportet. Works well, but from line 2157 on, that thing goes crazy and I think from there on, only the variants are exportet. So I have no new SKU and no new description for my products. Can I mail you the Excel Sheet to show you? Best ragards, Bruno
Hi,
Please try using the XLSX version and lower your products per batch to less than 100. Let me know if this helps.
Thanks
I did but 100% same problem!
Could you please send us FTP access to plugins@nitroweb.gr investigate the issue?
Thanks
How can I export Grouped products? At least I need the children product id Thanks
I can’t get this plugin to work, every time I clicked on settings I’m getting this error message. There has been a critical error on this website. Please check your site admin email inbox for instructions.
Learn more about troubleshooting WordPress.
Hi westindiesacademy,
Do you know how to enable and look into the PHP error log?
This is a generic WP error that does not provide much info in order for us to help 
Best regards,
Spyros
Hello! I have multilingual site woocommerce. It is possible export any data about join two product in different language? Some ID or something else.
Thanks!
Hello. Can I export certain categories of products with this plugin?
Hi baltikam,
Thank you for asking. Yes, you can. Here is a screenshot from the export screen https://prnt.sc/XKni0tQ6GrdI
Best regards,
Spyros
Hello. I use my woocommerce ACF fields. I use field file. I want have url this file in xls. Unfortunately I only have id. Please help.
Of course. You dont understand me. The plugin works great but I want to get the url of the file, not the id.
Hi fibrain,
Please explain things from the very beginning 
Provide us much details as possible explaining your setup and what you want to achieve.
Thank you in advance!
Best regards,
Spyros
Hello. I use ACF in my product cart. I have a lot of files fields. When am export xls file your plugin I get only ID these files fields instead of URL. I need URL my ACF files. Thanks.
Thank you, fibrain,
I believe I got it. Let me see what is going on and how this can be resolved and I will get back to you ASAP.
Best regards,
Spyros
Thank you! I can not wait
Hi fibrain,
We tried many setups and we always get the file URL.
Can you please contact us via the form on https://www.nitroweb.gr/contact/ ?
We need to have a look on your setup and maybe debug. FYI, we will need FTP access to resolve this.
Best regards,
Spyros
Hi nitroweb,
Thank you for your answear! Let me do it by myself. I must do something wrong. For me it is important that I can receive URL. If I can do it, I will let you know.
Thank You.
Hey fibrain,
Here is the “right” setup for this:
https://prnt.sc/pI9WUHOk0znw https://prnt.sc/t74PTrutTifDDon’t just put the meta on the XLS export. This will cause it to just return the ID.
Best regards,
Spyros
Hi,
Unfortunately, I do not see such an option to select. It may have to do with the fact that I am using ACF Repeater files?
Thanks
Hi fibrain,
This may be an issue, indeed. Repeaters are a lot more complicated.
Let us see how this can be resolved. We will need to further develop the plugin and release a new version.
Best regards,
Spyros
Hi nitroweb,
We have solution
I think that very important function. I use a lot of repeater and I think a lot of people use it.
I cant wait for new version plugin
I hope it will be built soon.
Thanks.
Hi!
When can you expect update?
Hi Fibrain,
We are working on it. We estimate within this week.
Best regards,
Spyros
Hi nitroweb,
YEAH!!! 
I cant wait
Thanks.
Hello
I am reminding myself.
Thanks.
Hi fibrain,
We have not forgotten your request. We are working on it
Best regards,
Spyros
Hello. Unfortunately my boss is very impatient. Could I know the approximate lead time?
Thanks.
Hi fibrain,
We have a first version to support repeater fields ready, however we need to test it more. Would you be interested to test it before it’s been officially released? If you are, please contact us via the form on
https://www.nitroweb.gr/contact/Best regards,
Spyros
Hello nitroweb,
Thank you for your help! The plugin work great now You can add this functionality officially to the plugin
Thanks,
Just did. Thanks, fibrain!
Hello, I wanted to know if I can order the tables of the resulting excel. Thank you
Hi Benti,
Thank you for asking.
You can easily order them in Excel, can’t you?
Best regards,
Spyros
Hi, i mean, I have a marketplace template, I need to export my data in excel generating the same structure, is it possible? thanks!
Hi Benti,
This will need some custom PHP coding. We do have a WP hook (apply_filters) in place, but not something you can just setup via wp-admin.
Best regards,
Spyros
I guess I’ll need a quote )) you can send me?
Hi Benti,
Can you please contact us about this via the form on https://www.nitroweb.gr/contact/ ?
Best regards,
Spyros
It is not workking. All the products are skipped in the exportation: generated 0 of 2358 products Skipped: 2358
Do you know how can i solve it? Thanks
Hi martinorengia,
PHP version?
Do you have debug logging active? Do you see any errors in the log?
Best regards,
Spyros
Hi martinorengia,
We could see some PHP 8 incompatibility. We released a new plugin version. Please give it a try.
Best regards, Spyros
No, it is not working. The php version is 7.4.28. In the debug loggin i dont see nothing.
You can see this: https://riadigos.com.ar/info.php
Hi martinorengia,
We will need FTP access in order to help you with this.
Can you please contact us with details via https://www.nitroweb.gr/contact/
Best regards,
Spyros
Hi – How does this plugin handle woocommerce downloadable products.
Does it allow for the export and import of downloadable products + the actual downloadable file itself – be it zip, pdf or whatever.
It is senseless just to have the normal product information that you get with a simple or variable product, but not the actual file that needs to be downloaded as well.
Having to sift through a folder trying to find the correct files to manual copy them to be transferred to the new domain can take forever, and on a multi-vendor site simply not worth the effort.
A Migration will also not work because then you will end up having files taking up storage space that is not linked to a product.
Woocommerce / WordPress are catering for virtual(downloadable) products as well as multi-vendor websites for many years, and it is seriously about time for the import / export plugin developers to step up and address this issue.
Hi RiaanN,
Thank you for asking. Unfortunately it will not. The plugin is for exporting ONLY and it will not handle files of downloadable products.
Best regards,
Spyros
Hy. I thought you could download it and then get it back? So what’s the point?
okay, i found this. the other problem. there are 20 products I export to an XLS file. Then I want to import after modification, but I don’t import 20 products, but 200
Hi,
I have few pre purchase querries.. pls lemme know about the same ..
1 – i have plugin which lets me enter hsn codes for products in woocomerce but the same meta data is not exported.. Can i export the hsn code column as well through your plugin ?
2 – can i export products depending on status suppose if i want to export only published products through the plugin in a csv file is that possible ??
pls lemme know regarding the above 2 questions…
Hi / Does this add-on have a training video? I’m thinking of buying //
its this proyect alive and working?
Hi, pre-sale question, I need to import several products from a spreadsheet, the column from spreadsheet should be configured in a specific way to be imported with your plugin? For example I neet to import the attribute “Color” and I have several type of colours in that column. Thanks for your response.
Hi, Is it possible to export net price, product tax amount and gross price as well? Thanks, Anna
Hi There
Great plugin! Thank you! I don’t know if I’m being stupid or if I’ve missed something, but I have your plugin installed, I’ve exported 3 times with no problems. I just went back to export the Simple items only, clicked Save Changes and went to export.
There are no export options, the button is gone? I’ve uninstalled the plugin and reinstalled it and I get nothing.
Have I missed a setting somewhere?
Thanking you in advance,
Pamela Bosman
hello, i need help with the plugin. When i do the export, i see a link to donwload the file, but when click that link i get a message saying that the file is no found on this server. What can it be?
