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Is your plugin also allow create email from 3rd party plugin example this: https://codecanyon.net/item/woocommerce-simple-auctions-wordpress-auctions/6811382
Question 2: Is it also work with Reset password and New account?
Question 3: Is the template applies to invoices / receipts when you print them out? Or just to email templates?
Question 4: Is it apepar exactly info like cart ?
If thunmail in cart is variation thumnail – SO – Thumnail on email also variation thumnail
If product in cart appear color/size etc – SO – title product also have variation option text like color/size …etc
Hello dear JuliaAbraham,
Right now our plugin supports only order types of emails like “New order”, “Canceled Order”, “In process”, “Customer note”..
2. Reset password and new account emails will be integrated until New year, during next week..
3. Does not apply to invoices yet, but will be in next updates
4. Right now templates work with main product, but we are working on the next update where the variations will be shown..
You can send your email to email@example.com if like to be notified with new features added, or subscribe yourself from demo page..
It shoud be great if pull out all email. If there is needed developer work for all another type of email that your plugin don’t work. So as a customer pay for developer 30-50usd for create all template work will be easier. SO if your plugin can pull out all email will be great that touch to any clients need.
1) All type of email in woocommerce – email : inclued custom email from another plugin added here.
2) Can update all of question 2+3+4
I belive your plugin HOT sale, which will be the only plugin touch all need of clients, everyone need email style.. they need your plugin.
Thanks so much for kind words!
We will include all the steps you wrote, just needed some time
Also we are working on a feature where customers can add their own email templates out of our 11 templates provided..
Will be supported all email types for orders (which is supported now) and also Registration, Reset Password and Invoices..
Thank you. Email you. I will wait for next year. Please update me know if you release. The idea add their own design is may not needed. because if they are developer, they can write some css and php added to your plugin already. Who is not developer like me, i have no idea to do that and which is heavier for code in case most user wordpress don’t know code.
I got this after email you:
Technical details of permanent failure:
Google tried to deliver your message, but it was rejected by the server for the recipient domain monsart.net by monsart.net. [18.104.22.168].
The error that the other server returned was:
550 No Such User Here
Thanks for your advice! we will make attention on it!
Did you send email to firstname.lastname@example.org?
I see we wrote a wrong email, sorry.. Was typing mistake.. the one in this comment is correct one!
When is 1.4 coming?
We’re currently working on update 1.4 and hope to complete it today.
It took some more time as planned cause we updated a lot new stuff. Sorry for this.
Your email address is in our database and we will send you a message after it’s completed.
Met vriendelijke groet,
Does your plugin work for WooCommerce Subscriptions, new subscription order, subscription renewals, etc?
A great question, thanks.. We are working on that update right now which includes 10 more templates regarding user registration, subscriptions and forgot password.. It will be ready at the end of January..
If you would like to be informed about update, please subscribe on woocommerce.monsart.net or just send your email address to email@example.com with the subject “request update”..
Hello, i’ve got a big issue, maybe cause i use the7 template with traduction in french, the layout works but the text isn’t changing (although it worked on the demo product). The standart paid version doesn’t change my custom text.
hello dear customer,
could you let us know what version of plugin you use? and send the screenshot with problem to firstname.lastname@example.org?
Hi Guys. I’ve spoke to you before about customising the top text in every e-mail. When will this feature be possible? The plugin is kind of useless for me right now.
Hello dear customer!
Because of holidays our deadline for releases changed!
The latest update will be in store in couple of days where you can change all the texts..
Thanks and have a great holidays!
We are no longer getting any emails when we activate your plugin. We get these error messages when we try to do test emails from Woocommerce…
Warning: Invalid argument supplied for foreach() in /home/furchild/public_html/wp-content/plugins/woocommerce-email-customizer-pro/includes/MaTemplateEngine.php on line 144
Warning: include(/home/furchild/public_html/wp-content/plugins/woocommerce-email-customizer-pro/emails/order-0/main.php): failed to open stream: No such file or directory in /home/furchild/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 199
Warning: include(): Failed opening ’/home/furchild/public_html/wp-content/plugins/woocommerce-email-customizer-pro/emails/order-0/main.php’ for inclusion (include_path=’.:/usr/local/php56/pear’) in /home/furchild/public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php on line 199
Hello dear customer!
because of holidays we answered you a bit later..
it seems you have a plugin installed which giving conflict with ours..
Could you send us your website link and access to admin so we can check which plugin giving error? Or even the list of plugins you use..
Our support email is email@example.com..
pre buy question: Does it work with woo commerce bookings?
Thanks for a great question!
It is not working yet with bookings, only with order email types..
allright everything is working fine, it was my fault, cause a translate file was in my theme child and overided your plugin ! thx for everyrhing.
We are happy everything work now!
Let us know if you have any question please!
I have just purchased this plugin but I can’t find the option to remove some of the social media icons. We are only using Facebook, Twitter and Google+ so we don’t need other icons visible. How can we do this?
Also, Google+ is currently missing from your social media list and should definitely need to be added.
hello dear customer!
Thanks for buying our plugin!
Right now there is no way to disable social media icons from plugin.. you ca do it from plugin code.. In the next update there will be an option for it..
If you can not do that let us know what email template you want to use, what social icons you want to see there.. Send us an email to firstname.lastname@example.org with your purchase code and we will remove them for you with pleasure!
Hi there. sent you very specific bugs from your last update that were not present before. You said you will get this fixed right away. You’ve been lying to me multiple times that you will send me the corrected version for the past 3 weeks. I still have not received anything! – I need you to send this right now or issue a refund. Thank you.
Hi dear customer,
Because of New Year Holidays we missed our deadline for plugin update.. Give us a couple of days and you will receive a completely updated version ASAP.. Our development team started working from today and they will have an update in a day!
Apparently you love giving fake days, maybe you should learn that if you are not certain that you will give or get something you shouldn’t promise a day in the first place. Here we go again, 3 days after your “update in a day” and nothing!
Hello dear customer,
it seems you didn’t get our email…
Could you please send us an email and we will send a plugin again??
I am sorry to see this that you didn’t get an email from us!
I didn’t receive any email from you. Stop lying! I already sent you an email reply for you to send file and nothing. This is the worst customer service for any plugin in Codecanyon. Do not buy from this seller!
I have email tracking on all my emails and can see that you are seeing all my emails but never reply with the updated version with the bugs fixed. Why don’t you send it?!
we see you are writing a lot of bad things all the time..
We are working very hard and will answer to your email with completed version as soon as we have it! our team had some issues with wordpress new update, so it took a bit longer to solve! now it is solved and we are finishing our new features.. Be Sure we are not lying and will send you the plugin as soon as we finished!!
just a pre-sales question: with your plugin, can I remove quantity and price from the table of product into email?
ty in advance
Thanks for being interested in our plugin!
Right now you can remove it from plugin code, not admin panel..
If you would like we can remove it for you when you send us an email to email@example.com and attach your purchase code
I have a problem, why in template it isn’t shown variable atributes? I mean, if i buy 1 pair of shoes, and i purchase nº34 & Green in show owner email it doesn’t appear and in customer email also….
It’s a big problem… Need help soon as possible.
Please i really need to hurry op this bug…. we lanched the new shop and we are going crazy because we don’t know the attributes of producs … Need a quick FIX
In Woocommerce default email template it works perfectly but here it doesn’t show… Don’t know what to do…
Also the default note in checkout process doesn’t appear….. omg What is this? I WANT HELP WITH THAT ! or refund if don’t recieve it inmediatly
No response, so i want refund. I lose 2 much time / money with this, trying to fix it by myself.. and i must go back with default emails.. i want back my money.
Hello dear customer!
I see you wrote a comment in 13 hours ago and don’t want to wait for answer.. You could email us besides spamming here with comments
We will refund with love! If you have any other problems just email us for getting an ASAP answer..
Right we don’t have an option for showing variations in email, it will be in our next updates..
You can send us a refund request..
So…This is a little more basic that I was expecting. How can I change the colours of buttons? Some templates have text / sections there is no colour control of at all. What if I want a dark body – how can I hide the Border or change the border colour? Really basic! If none of that is available i’d say your product description is a little misleading.
Another issue. As soon as this plugin was activated it over wrote the default template with your christmas template. Given that you have an “activate” button on the themes, it makes sense that the template is only active once you press this. You should be able to keep default without having to disable plugin. IE -- I want to design it BEFORE I roll it live.
Honestly really disappointed! Such cool templates, really limited customisation which is misleading as all of the info says “full colour customisation”.
Any chance I can get a refund please?
Or tell me how to change all colours in a template and borders
Hi Dear customer,
Temaplates are customizable.. Texts color you can change through the wiziwig..
Could you send us a screenshot of what you want to change to firstname.lastname@example.org? we will get back to you asap and let you know how to customize them..
All the colours. The colour of buttons (all red at the moment), the colour of border of the email boxes.
Sending email now! Thanks for taking a look. I’m hoping Im missing something, but I have clicked into every template and I cannot customise ALL colours, only some. Alas, none of what my client wants and also not what your plugin claims
Also just saw this doesn’t support variations OR custom css
Hi Dear Customer,
We just added custom css support,which will be available in the new release.For button colors and text colors we will add as well. At this moment we are working on UI/UX improvements as there will be lot of options to configure form admin panel. We appreciate your patient and we will send you all update details by email.
Hey! Great, can you please also add ability to customise border colours etc? When will this be released?
Yes sure, we will add it as a support ticket and will make borders customizable! We will have a new release in a day or max 2 days, and will send it to you by email.. Please send your email address with purchase code to email@example.com.
I posted a comment here yesterday and it’s weird because I don’t see it here.
Basically I was asking when the next update release will be around? The one that includes product variation display, custom css and login and registration emails integration.
The plugin is great so far, and it will be much better with these new features.
Hi Dear customer,
We are very happy you like our product!
Our next update will be in store very soon, but not with custom variations yet and other email types.. within 1.5 month everything you mentioned above will be there..
Is there a way to have Instagram added or to take out for example Google + and put in Instagram instead? Also, I am having difficulty when changing images on the customization it doesn’t save the images…
Hi dear customer,
Right now no way to do that, but we will release a new version very soon! please be patience and send us your email to firstname.lastname@example.org so we can send an updated version asap when done!
Dear i purchased you plugin but it is not working it just show animated logo again & again, please help.
Hello dear customer,
Could you send us a screenshot of your problem to email@example.com, please?
please check !
We will be in touch with you very soon..
if you don’t mind will you can send me latest version file, because i think it is because i’m using version(2.0)
You can download it from CodeCanyon, the latest version.. It is 1.3.1..
Will be 1.4 available in couple of days after CodeCanyone Review.
Let us know if you have any problem please.. We can send 1.3.1 directly via email as well..
could you send us a purchase code to firstname.lastname@example.org please? We can send it to you after checking the code, please..
email sent to you,
Please check and revert back soon, because I still not got reply of last email I did
We just sent you an email
just a quick question, can the template for new customer account be customised? And when would your next release be that includes variable products?
Thanks! The plugin looks awesome!
Hi dear customer,
Right now our plugin supports only order types.. We are going to release a new version today, but it will not include new types.. It will include new features, new UI/UX for plugin, More editable fields and custom css.. Other types of emails will be included during this month..
Thanks for kind words,
Thanks for the fast reply. Sorry if you answered this question – but I’m not sure you did. Will the order emails display variable products correctly?
Not yet, Variations will be included during next month..
When can we expert 1.4?
Hello dear customer,
it will be available during this week!
Hi MonsArt Team,
I personally like the elegant design of all your templates and the flexibility of the frame. Thank you for developing such a good woocommerce email plugin.
One problem. I think the backend dashborad of customizer pro is a bit buggy. With the customizer mode on, I’m not able to scroll to the bottom to see part of the page. When editing some template, for example in Option 5, there are 9 editable parts listing vertically, I’m not able to see or touch the ‘Save’ and ‘Reset’ button at the very bottom of the page then. That means, I can’t use Option 5 as my store email template…
Please help to check. Not sure whether I missed any settings of the plugin?
Hello dear customer!
Thanks for a such kind words! We are happy to help anytime..
Could you let us know what version of plugin you use, please?
By the way we are updating UI of the plugin and it will have a new view very soon!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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