56 Reviews
I had an issue with purchase code activation for this plugin. Customer service and support service helped me quickly to resolve. Now I can enjoy my purchase. Thank you so much!!
Author response
Hi Leonessa972,
Thank you for your 5-star review rating!
We really appreciate you being a loyal customer and helping us by sharing a few words about us. We are here for you anytime.
Thanks & Regards
RedefiningTheWeb
Great customer support! The willingness to help and quick response are very pleasant.
Author response
Hi nlstijl,
Thank you for your 5-star review rating!
We really appreciate you being a loyal customer and helping us by sharing a few words about us. We are here for you anytime.
Thanks & Regards
RedefiningTheWeb
Superb Customer Support and excellent services thankyou for your wonderful plugin
Author response
Hi askvaram,
Thank you for your 5-star review rating!
We really appreciate you being a loyal customer and helping us by sharing a few words about us. We are here for you anytime.
Thanks & Regards
RedefiningTheWeb
This is my second purchase - Again they provided a great and fast support in fixing small issues and conflict - Highly Recommended
Author response
Hi dotrope,
Thank you for your 5-star review rating!
We really appreciate you being a loyal customer and helping us by sharing a few words about us. We are here for you anytime.
Thanks & Regards
RedefiningTheWeb
The customer service is really fast to fix the plugin issue!
Author response
Hi ducnhat1309,
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
Thanks & Regards
RedefiningTheWeb
The customer service staff is really helpful and quick to respond.
I checked the functionality of the product a little bit and found no problems, but based on my conversations with the customer care team, I can assume that they will be there to assist. Although the design may be improved, the product appears to be good overall.
Author response
Hi ialexandru,
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
Thanks & Regards
RedefiningTheWeb
Quick and friendly solution to my confusion, great experience.
Author response
Hi vbnm5323,
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
Thanks & Regards
RedefiningTheWeb
Awesome plugin! Very helpful customer support! Thank you!
Author response
Hi igacius,
Thank you so much for this 5-star review. We appreciate you being a customer and helping share the word about us. We’re here for you anytime.
Thanks & Regards
RedefiningTheWeb
Very efficient support, they solved a problem in no time.
Very good plugin.
Author response
Hi MBDigitalInnovation,
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us.
Thanks & Regards
RedefiningTheWeb
Excellent plugin and even better support, fast and timely. Thanks
Your plugin works good for m. Please consider moving from one domain to another domain as user choice even if the support has expired because buying support for this is not worth it.
Thanks for your understanding, I hope you will seriously reconsider your decision.
Author response
Hi bponights,
As we have informed you before you can easily move from one domain to other and it is on user choice. There is a button "Remove Purchase Code" which is already given so that you can change your domain whenever you want.
Thanks & Regards,
RedefiningTheWeb
Every few months there are new major bugs in it. And when you turn to the support they tell you that your support is expired and you need to extend it. In other words - our plugin is crappy but if you want to have a simply working plugin you need to pay us again.
Eccellente!!!
excellent support a problem solved in a very short time
The guys on the support team are super helpful. I asked for a customization and they gave me tips on how to achieve what I wanted without going through the expense. Great crew. Great package too.
Their pricing is very reasonable. Support is absolutely great! Respond quickly and solves any issues.
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