The product does not work as expected. Support is not responding. And I wonder if the product is still supported or offered by the developer. You can no longer find the product on the developer's website.
It doesn't display discounted prices and customer support do not reply in reasonable time
I bought this plugin because I saw the many positive reviews on their customer support, which is something I value a lot.
The plugin works fine for single language website.
But I use WPML to have a multilingual website. Unfortunately, the prices created by the plugin are not updated on the secondary language of my website.
I mentioned this issue of their website 3 times now, by mail and by sending messages through envato (codecanyon) and yet they haven't provided a solution for this and I haven't had a single reply from them after mentioning I can't place a ticket on their site.
I'm still waiting for support and a solution for my issue. I'm shocked of their bad customer support, especially after reading many positive reviews about this. I was about to give a 1-star review, but the plugin is working fine for a single language website. So therefore a 2-star review for the non-existing customer support.
Sorry for the issue with our plugin.
About system support, there was a problem that we fix it and it works fine now.
One of our best benefits is a support team that works 24/7 to cover all customer issues.
If possible, please reconsider your rating and follow up your problem through the support system (https://ithemelandco.com/support-center/login/)
Not Working Normally Need Support Every Time
I personally think that customer service support is better than everything. This is the customer service support I have experienced. Customer service support has the ability to solve problems patiently and accurately. The most important thing is a very fast reply. All problems are solved with one ticket. If there is Other plug-ins I need, I will not hesitate to buy from this store.
Thanks a lot dear hankstudio2019 ;)
Customer support, excelent. The plugin works fine!
Thanks a lot for your rating ;)
Plug-ins does what is described. I had a few questions and problems but customer support helped me out within the same day!
Great plugin, great support thanks man! Hope you will have many more sells - you are worth it!
if it had a feature were the clients could choose their role would be perfect
Thanks a lot for your good review.
by Eloka 4 years ago
Very basic and too simple for my work, poor customizability, no languages files. Sorry, but I don't understand what is it for?
You tell right. It's a simple plugin and we we pointed to all of its features.
You can don't purchase it dear Eloka. By the way we are here to hear your critics, But rate 2 ;(
After trying several plugins I came across this one. This plugin appears to work great so far. The best part, the developer of this plugin is awesome. He responded quickly to my emails and helped me to solve my problem. A plugin isn't much without a great support team. I Highly recommend this price by user role plugin over the others that are carried here at the Envato Market.
Just what I needed for my shop, thanks!
Absolutely brilliant, plugin works very well saving me a whole lot of time, minor little bug reported it and they fixed it straight away and are updating the source. I don't think you could ask for more. 100% recommended.
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