Hi, I bought this plugin recently but under donation/tip settings, I can only see blocks (which allows me to type in and select options) but there is no description text next to all the blocks so that I have no clue what value/text I should put in. I think the file is corrupted. If you need more detail, I can send out my screen shot.
Can you please send your site detail on firstname.lastname@example.org so we can check issue
Hi, we are trying to use the Checkout page hook to move the Donation/Tip button towards the bottom of the page (near the payment options), however when we changed the hook to the following
add_action(‘woocommerce_checkout_before_order_review’, array(&$this, ‘add_donation_field_checkout’));
just the tip button on the checkout page breaks and gives an error that reads “we were unable to process your order” when you try to add a tip. This is only on the checkout page, the cart button still works.
I need this donation and tip plugin for my multisite wordpress website but i have purchased it for only one licensed .Please help me to get rid out of it.
Hi I recently purchase and installed your plugin. The issue we are having is the tip should appear on the final checkout page where it shows the totals. and not be at the top of the page. Also when you hit the tip button it goes back to filling out the billing information.
Please assist with this issue.
website : www.eminencemassage.com
This is my second attempt to reach you.
I indicated an error with your plugin on my checkout page.
Purchase code: 9161de18-da73-47a2-b8ea-4b6dcbb4000b
I purchased the WooCommerce Donation Or Tip On Cart And Checkout, but it does not work on our cart page. Our website is https://bumpyspolarfreeze.com
Thank you, Anthony Troia
Can this plugin be used to add tip/gratuity at checkout/your order screen after subtotal excluding taxes? If customer can place their own amount into this field before payment options would be ideal. Thanks
Yes using this plugin you can provide oprion for tip or donation for customer on checkout page
Before I decide to purchase, I need to be sure the tip amount will not be included in the subtotal amount and that it is not a taxable item. Thanks.
Yes it not included in subtotal. Also there is option in admin for make it taxable or not
hey just installed the plugin on my restaurant website however
I need button and the field to show toward the bottom of the page included in the customer total and also to have a default amount based on a percentage of the customer purchase . if this plugin can’t do that I will have no use for it and got to refund it
Is there a way to add the Tip button in the (your order field) either before the place order button or after it? Also is there a way to change the box field where you enter the tip amount becaue the box is too long? It spans across the length of the page.
Please can I have a refund? This plugin does not achieve what I am looking for and I will need to go with another method.
Hi we just purchased your tip / donation plugin and it won’t let me install it. It says:
The package could not be installed. No valid plugins were found.
Plugin install failed.
Is this plugin compatible with WooCommerce 3.0.7 and WordPress 4.7.5?
Is there any way to move the donation/tip field/ add tip button to after the totals? My client says no one is using the tip function to place tips because they don’t see it or they overlook it. At least if it can be moved to the totals area before a customer checks out, it is more visible. Really need your assistance in being able to accomplish this. If not, this plugin is really useless to my client. Thank you
The tip amount does not show up in email. Need help in fixing this.
Can you please send your site detail on email@example.com so we can check issue and solve it?
When we active the WooCommerce Donation Or Tip On Cart And Checkout app we receive an Internal Server Error for /?wc-ajax=get_refreshed_fragments
We are currently running:
Wordpress Version 4.8
Woocommerce Version 3.1.1
jQuery Migrate Version 1.4.1
jQuery Version 1.12.4
Please let me know if I could provide any additional information, we’d love to be able to use your app.
can you please send your site admin and ftp detail on firstname.lastname@example.org so we can check issue?
are you using lateat version of plugin that compatible with woocommerce version 3.x? latest version of plugin is 1.4
Yes, We are using the latest version of the plugin, and I will be sending over login credentials shortly. Best Regards
Information Was Sent
We have checked, there is a no issue with plugin. There is a other plugins or your theme is not compatible with woocommerce version 3.x
Please check below error log
[20-Jul-2017 05:42:44 UTC] id was called incorrectly. Product properties should not be accessed directly. Backtrace: require(‘wp-blog-header.php’), require_once(‘wp-includes/template-loader.php’), do_action(‘template_redirect’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::do_wc_ajax, do_action(‘wc_ajax_update_order_review’), WP_Hook->do_action, WP_Hook->apply_filters, call_user_func_array, WC_AJAX::update_order_review, woocommerce_order_review, wc_get_template, include(’/themes/lulu2017/woocommerce/checkout/review-order.php’), WC_Cart->get_item_data, apply_filters(‘woocommerce_get_item_data’), WP_Hook->apply_filters, call_user_func_array, Product_Addon_Cart->get_item_data, get_product_addon_price_for_display, WC_Abstract_Legacy_Product->__get, wc_doing_it_wrong. This message was added in version 3.0.
[20-Jul-2017 05:46:10 UTC] The The “add_to_cart_fragments” hook uses out of date data structures and function is deprecated since version 3.1.1. Replace with woocommerce_add_to_cart_fragments.
I think issue with your theme. Your theme is not fully compatible with woocommerce version 3.x Please ask your theme support team for this issue.
We have installed the plug in and it is not displaying on the check out page or cart page. We enabled it under the donation/tip settings. Any ideas?
can you please send your site detail on email@example.com so we can check issue?
We need admin detail of your site
I hid the input field for the amount because the stickers are a set $5 price.
Thanks for your help. Heather
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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