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My visitors are receiving error message and no distance rate can be calculated. Do you know what might be causing this?
My website is www.breaking-bread.nl
Thank you and best regards,
Please read the plugin’s documentation and check the settings. Please email firstname.lastname@example.org if you need more support including your codecanyon username, wp-admin and ftp details in the email.
Hi, I’m using your distance calculator for wordpress, and so far it worked great – but running into an issue now: it says it requires more details and doesn’t let the user continue when calculating the shipping price at the checkout, wnd also the basket.
I was just wondering if there are any problems with recent woocommerce updates and the plugin?
A quick reply would be appreciated – my client is keen to get the site back working.
Many thanks, Joe Canti
Thank you for letting me know that this problem was resolved.
my web not show the shipping method for distance rate,, maybe you can help me
my website is babieskingdom.id
Please read the documentation and check your settings.
Please send a message using the contact form on my profile page if you need more support. You need to be able to write in good English.
Hello. This looks like a plugin that fit our needs. I just have some presale questions:
1. We have two options, one is flat rate within 10km and for people 10km outside a point, they pay 10 % of the amount + x multiply with every km. Is this easy to configure?
2. With Delivery Times, is it possible to get a delivery and a pickup time? We rent out products, and pick them up again when desired from the customers.
Thank you in ansvance. I bet you have a new customer pretty soon.
1. This plugin is not designed to allow you to increase the order total by a percentage and this is the first time that this feature has been requested.
2. It’s not possible to add more than one time slot with this plugin. However this is possible with this plugin: https://codecanyon.net/item/product-options-for-woocommerce-wp-plugin/7973927.
Would this work for:
1. If customer address is within 12 miles from shop address, then both “Local Delivery ($10)” and “Local Pickup (Free)” are options.
2. If customer address is more than 12 miles away from a shop address, then the only option is “Local Pickup (Free)”.
Would this plugin be able to remove the “Local Delivery ($10)” option for customers that are further than 12 miles away?
This is possible with this plugin. You could rename “Distance Rate Delivery” as “Local Delivery” and “Special Delivery” as “Local Pickup”.
I am not able to configure distance wise shipping rate plugin setting in wordpress admin section. Give me some solutions.
Please read the documentation and check your settings. Please use the contact form on my profile page if you need more support. You need to be able to write in good English if you’d like support.
I don’t want to display shipping as default but whenever I am setting “Show the transport costs only after the address entered” than shipping is not showing before entering address but … it’s also not calculating & showing shipping price after enter Address as well…Please assist me Thanks
The plugin works great when I use this setting. Please send wp-admin and ftp details to email@example.com including your codecanyon username in the email if you still can’t get this setting to work on your website.
Is this a one-off $17 or &17 per year? Also, are there any plans to add an option where delivery rates change by zip code? I saw you have an app called “WooCommerce Shipping Matrix Rate” that works with zip codes, but my understanding is that it’s for shipping, not local delivery? (we only delivery products within the City using our messengers; we don’t ship via USPS/UPS/Fedex). Please advise. Thanks!
This plugin costs $17. It’s already possible to change delivery rates by zip code.
i need support. we had purchase ur plugin.. but it is not working. please give us support.
we have used in happyon.in. we had installed ur plugin. it is not calculating the delivery cost in km wise.
please reply us as early possible.
Please use the plugin’s documentation and check your settings.
If you still can’t get the plugin to work, please send wp-admin and ftp details to firstname.lastname@example.org including your codecanyon username in the email.
You need to be able to write in good English if you want support.
Hello, I purchased this to use with my multi vendor site but there I don’t see an option for vendors to actually create a distance rate rule for their own store?
That is not part of this plugin’s functionality.
Hi There – not sure if I’m doing something wrong but i just can’t get this plugin to work… Keeps bringing up the error message (i.e shipping unavailable) no matter what settings I use. any pointers would be much appreciated…
site is http://thatflowershop.getsetgotest.com/
It works perfectly when I test it!
I have read through your documentation and cannot get this plugin to work.
I set up the Distance Rate Delivery and do not see any new shipping method on the checkout page. Here are my settings: http://imgur.com/a/WKAbf
I’m trying to set it up so someone is charged $40 ONLY if they are within a 12 mile radius. Otherwise they have an option to ‘Pickup’.
You might need to update to the latest version and add a Google API Key.
I have a Google API Key entered in my theme. Note in my screen shot above for the Distance Rate Delivery Settings there is no Google API Key field as in your documentation. Did you move this field elsewhere?
I bought this plugin yesterday, and do not see any notification for an update.
You’re using straight line distance so the plugin does not ask you for an API key because most sites using straight line distance do not need one.
Have you read the documentation and checked the other settings?
Yes, as mentioned in my first comment I have read through your documentation. I also provided a link to my settings for the Distance Rate Delivery above. Can you confirm no information is missing from this page?
So far nothing shows up on my checkout page in relation to this plugin. I’ve tested with the 2017 theme and turning off other plugins to make sure it wasn’t a theme or plugin conflict – it still did not produce a shipping option.
Could you send wp-admin and ftp details to email@example.com including your codecanyon username in the email?
Sent that info over just now.
I did not find the url of your website in the email.
I sent you the link just now.
I did not find an ftp address in your email.
I sent the url 6 days ago… I included the ip address if you can’t use the site url as the site address. Please advise.
It times out when I try to login using ftp.
I just logged in now using filezilla with the credentials provided successfully. Perhaps try using filezilla? Please advise.
Also – are you using the FTP credentials and not the wordpress login credentials? Just trying to make this support request a faster process!
I used the ftp credentials.
Can you try using filezilla? It works for me here. So I think it might have to do with the ftp application you are using.
Try using the sftp protocol – and using port 2222
I installed and configured your plugin, but it is not working as intended. Even after setting a distance it still allows orders to be made beyond the radius.
Can you please advise?
Yes, of course I read the documentation. Why does it allow users to still place an order that are located beyond the miles that I set from the store ? How would you charge a flat rate ie. $5 for up to 8 miles?
PS I also added a Google API instead of using the default
It does not allow users to place an order using the delivery rate outside the maximum distance in the rules when I test the plugin.
To charge a flat rate of $5 for up to 8 miles, you would enter the fixed cost as $5, the minimum distance as 0 and the maximum distance as 8.
There is a problem with the plugin when calculating the distance to an address that is unknown on Google Maps.
Our customers enter a house name, street, town and postcode into the checkout, but if the house is not found on Google Maps (uk), then the calculation is not triggered.
For example, if they enter Unknown House, Westminster, London, SW1A 1AA – maps will not find anything, and the user can’t go through the checkout.
Our customer has found that he’s losing a lot of orders and customers are calling him because of this.
Can a flag be put into the settings to just work on the postcode?
If you delete any distance settings and just enter postcodes in the advanced settings then the latest version of the plugin should just use the postcodes.
I presume that you mean adding the postcodes onto the individual rules?
Unfortunately there are about 1.8 million postcodes in the UK which are broken down into over 100 postcode areas and around 3000 postcode districts.
So I think it would be virtually impossible to list them using your system, even using wildcards, as you can’t add in hundreds of codes based on the radius from his location.
The simple solution would just be to not send the entire address to Google Maps, but just the postcode/zip, as in the UK, this narrows it down to around 10-15 houses.
If you don’t want to add this feature, I don’t mind going into the code and altering the php/js to do this for our customer if you could point me in the right direction. I know I’ll have to update this every time you issue a new version.
Have you any more thoughts on this?
I don’t think that Google Maps API works with just a postcode.
It does, so I’ve gone in and changed the code manually. I’ll have to update this every time you release a new version unfortunately.
Most of the updates are just adding new features so you don’t actually need to download the updates.
Ever since i got your Distance rate delivery plugin ,it has not worked for once,I requested your support but got no response ,maybe you can help this time .I have followed all instructions in the documentations .But the Plugin google map reading isn’t sensitive to any address both at the backend and front end of the site ,the map just remain static .The world map is what it displays all the time .
Please send wp-admin and ftp details to firstname.lastname@example.org including your codecanyon username in the email.
I have a client who wants to start delivering their goods themselves. Sometimes larger orders need to be carried on 2 or 3 vans which, of course, doubles or triples the transport costs. Is it possible to create a rule that works out how much space the goods take up and so how many vans are needed and, therefore, what the total transport cost is going to be?
I look forward to hearing
You can create rules dependent on volume with this plugin so you could create 3 rules (rule 1 for 1 van, rule 2 for 2 vans and rule 3 for 3 vans).
Hello, Please can I contact you regarding some custom development work for this plugin to be used for a site of mine?
You can use the contact form on my profile page to contact me.
I have done previously, but I will send you an email there again. Many thanks
Also, thank you for your quick reply
I’m too busy to write that plugin for you.
When do you think you would have time?
I have lots of features that I would like to add to my plugins so I don’t think that I’ll ever have time.
I have purchased your Add On and created a product in my shop.
It works nicely.
But when I add a second product in my shop this product does not have the calculation triggered.
I can’t find the setting per product for your add on and I don’t think it is there.
Could you tell me what might be the problem ?
Thanks in advance
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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