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863 comments found.


I have been using your plugin successfully with no problem however I noticed that customers are not able to display shipping rate.

I have 2 categories of shipping; 1 table top (via car) and 1 big tree (via lorry) Customers wanting to buy big trees aren’t able to proceed to purchase, although the map below is showing the route correctly to their address. The rate doesn’t appear hence they’re not able to purchase.

When I used the same address for the other shipping rate (via car), it display the rate correctly and able to purchase.

Please help!

My website is www.daun.com.my

Here are the screenshots;

https://drive.google.com/file/d/0B0Euv9UR1EItNF9TVWFvWG5nZU0/view?usp=sharing https://drive.google.com/file/d/0B0Euv9UR1EItdUQ2aFhNMy1UdTA/view?usp=sharing

Thank you!

Still waiting for support… website isn’t working, all the customers are enjoying dirt cheap rate for shipping, our staff have to manually call each and every customer to chase for extra shipping rate. I am still hopeful that this author will support me accordingly as I’ve only managed to use this plugin for one month before the issues arise.

You wrote that “The rate doesn’t appear hence they’re not able to purchase” when shipping was actually available. The author says that making support requests for problems that don’t exist is not a fair use of item support.

Thank you WPShowCase,

The plugin is working as we speak, I truly appreciate your time and effort to look into this. The support was given and the issue was solved within 10 days as promised in CodeCanyon and I am glad I waited and true enough, it was solved.

I can’t thank you enough, and I’m a happy supported customer of this plugin.

Hi. I recently purchase the Distance Delivery Rates Plugin. I have a feeling it’s going to do what I hope however I haven’t nailed the setup yet. In short, it’s for a Food Catering site I’m setting up and I want to provide delivery ONLY to a short list of postcodes. This is basically the outcome I want: 1. International Delivery = NO 2. States outside of my own (i.e. New South Wales) = NO 3. Selected/Defined Postcodes within New South Wales = YES (but with a $10 delivery charge) 4. All other Postcodes within New South Wales = NO Please can you help to advise (a) if your plugin can achieve this (b) how to setup/configure the settings. My thanks. Greg

Unfortunately you do not have support for this plugin.

Hi, I have purchased your plugin “WooCommerce Distance Rate Shipping” but am currently having a problem.

I have enabled the plugin and the Distance Rate Delivery method. For this method I have setup the rules and assigned it to a specific category. I have setup the Google Maps API and can see the addresses working both when setting up the store address, and in the checkout when the customer enters their address.

Unfortunately no matter what settings I enter, in the checkout I receive a “there are no available shipping methods for your location” error message.

If I add other shipping methods for the same zone, these are correctly picked up.

Can you help?

I have the latest version of WooCommerce and the plugin installed.


Please send wp-admin and ftp login details to info@wpshowcase.net including your codecanyon username in the email.

Hi, send via email.