Hello How do I adjust the settings so that the design is well adapted to the shape of the object? thanks

Hej, What needs to be turned off so that I can select and edit the text in the edited project because now after editing I can only enter new text and I can’t correct the old one because it is dimmed

Hi there,

We received your plugin together with the Teespace theme we purchased. We followed the setup instructions, but the customiser page keeps showing an error. We’ve tried adding the code, creating a new page, and a few other steps, but it still doesn’t seem to work.

Could you please help us with this? Thanks a lot!

We are using the SVG export file to put it in a Adobe Illustrator template for our print products. Sometimes the imported SVG doesn’t look as the PNG or PDF for example. How can work better with that? Do we need to convert them or something?

Dear support,

we are printing the SVG within the ZIP on physical products and we recognized that borders on fonts are not within the SVG, only in jpg, png and pdf. Do you have a fix for this?

I need an updated version of woocommerce designer pro

Dear support, we had problems with the product designer. Users weren’t able to save the custom product into their cart. We recognized this error in the browser:

nobody changed or installed anything. I redownloaded your plugin and installed it again. The error was gone.

Days later, Paypal in WooCommerce wasn’t working, a suspicious plugin with the foldername “woo-paypal-stripe-gateway-Hao7tA” was installed. After we deleted it, paypal was working. We started scanning with Wordfence and found other suspicious files in wp-includes/js (I saved them for you).

We strongly suspect that it is due to your plugin, especially since the last update was in February 2021. Can you assist us here and check the code of your plugin? Your plugin has been sold over 1200 times, and I think it is in everyone’s interest to make the plugin secure.

Thanks in advance!

I’m very interested in purchasing this plugin, but I have two questions.

1. I provide all over print sublimation. Can this plugin allow for the user to custom various panels on a garment? It must not just be a front print design. Example: The front panel of a t-shirt needs a full all over design of a sunset. The one sleeve needs to be red with the user’s logo, the other sleeve orange, the back panel same as front. Is this possible?

2. I see there aren’t any regular updates on this plugin? Last update was 4 years ago.

Dear support,

we are using your plugin successfully! I have a question about the text element. Is it possible to write within the textarea and add the text with the button? Currently the users need to add the textelement and can than write something. We are recording users sessions and can see that many people have struggle with this.

Hi there! I’m interested in your plugin. Before buying, could you confirm if it supports designing and ordering different sticker styles (e.g., die-cut, kiss-cut, sheets vs. singles, circles/squares/custom shapes) and finishes (matte/glossy, holographic, clear)?

So It would not be possible at all on a multisite? Not even if I purchase a license for each site and manually add templates to it?

Hi I am very impressed with your plugins and would like to thank you for this development.

However, I am having problem uploading some SVG files, while some are being uploaded. What do you suggest could be the problem.

Thanks and looking forward to hearing from you

Hi, I was wondering how this plugin will work in a wordpress multisite environment. Do i need multiple licences?

Hi i have purchase the plugin and successfully have installed it. Issue is that checkout page is not showing. On Designer page when cick add to cart and checkout page error. Page not found. “That page can’t be found.”

Select any product and customize it.

please help. Thanks

Hi, I want the designed product to appear in the cart not the basic product, because it will confuse the customer. Thanks a lot!!

Hi everyone, I’m using the WooCommerce Designer Pro plugin and need some help with my workflow. When a customer uploads a design for a T-shirt, I need two things to print the order correctly: The design file itself (to print it). The design on the T-shirt mock-up (to see the size and where to place it). Is there a way to download both of theseو Right now, I’m struggling to get the separate design file needed for the printer. Any help or a point in the right direction would be greatly appreciated! Thanks

Hi,

Some of my clients use the plugins to do their designs, and tried to save it, but it kept loading and loading for hours, do you know how to fix it?

Hello, I am working with WC Designer Pro in WooCommerce. On the product edit page, under the WCPD Custom Product option in the “Select Main Design” drop-down menu, no results appear, even though I have a design created and published.

Hello, the plugin is not working at all, as when you press on personalize button, all settings and functions are not working inside, Woocommerce Version 10.0.4. is there any step to do?

Hello again – I hope all is well. Can you tell me how, if it’s possible, the customer can view only the editable portion of the product in the editor, but still be able to download the whole design when finished? For instance, I want to offer printable image templates for personalized 5×7 greeting cards. I would design the image template to include both the front and back sides of the outside of a flattened greeting card (10×14) that is aligned appropriately onto an 8.5×11 page, so the user can print it at home and cut it out.

Ideally, I’d like the editor to only show the front side of the card that gets edited (instead of the whole 8.5×11 image template with the backside and printing instructions, etc), so it stays clean, compact, and less confusing to the user.

I’ve tried changing the canvas window size and adjusting the location of the image template in the JMA design to only show the front portion of the card, but then the download is only what shows in the editor window – even though the whole 8.5×11 image template is included in the JMA design.

I’m totally open to other ways to achieve this, but basically I just don’t want the editor to show more than the section that is actually being edited. Would this be possible? Hoping so! Thanks so much.