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Hi there, here’s a pre-purchase question:
We have a WC site set up with the Adventure Tours theme. This theme comes with some adjustments to the products section.
Can you tell me if your plugin will work well with this theme?
Update: I just found some older comments on this topic saying that the theme was not supported at that time. Has anything changed meanwhile? Has anybody else experience with this combo?
I have done a test with the theme you mentioned and it worked fine with our plugin. however I have to inform that 3rd party compatibility is not guaranteed and is not included with item support.
Thanks for the reply. Do you offer a money-back guarantee when it turns out that the plugin does not work in our configuration?
Hi, unfortunately we do not offer money-back guarantee for 3rd party compatibility issues.
we can only issue refunds if case is matching envato refund policy , please read more about it here : https://codecanyon.net/page/customer_refund_policy
Hi. Would it be difficult to add onto the plug-in
An actual cost amount for the deposit at that time, based on the add-on’s the client is choosing?
For example, if I set my percentage amount to be 10% and then have a service set at $100 the amount would reflect and show the client the deposit today to book is $10.
Then, the client would select an additional service, “fast turnaround” at $100 and the deposit would change on screen to reflect $20 ?
This would set it apart from the woo one as currently 10% or 15% of each item means little to a client till they see the actual amount they need to pay today in the next step.
Did I explain that correctly? See here. https://blaskphotography.com.au/prices-bookings/
this is highly dependent on the plugin you use for add-ons , if this plugin provides a method to find out the new total , then we could make a customization to update deposit amount on page . can you please tell me which add-ons plugin are you using ?
Thanks for your response. Ill double check for sure later on, but i believe i have downloaded the official woo one, then I have another plugin from bizzthemes called appointments. Ill send another message later. Thank you.
This video shows how the deposit will not refresh and would be really great if it did update after selecting an ‘add on’ as you enter the cart to pay, the correct amount arrives.
Do you think this is a possibility ? This is the last piece of the puzzle for me getting this all up and running . Your plugin displays the deposit option nicer and more noticable than the woocommerce deposits plugin.
Hi, I have taken a look at your setup and I think it is possible to do that customization. If you would like to hire us to do that customization please submit a ticket to our support platform at https://support.webtomizer.com.
I highly recommend that you remove the video (or it’s link) because it displays your plugins and versions to public ( potential threat)
Thanks for this. I removed the vid. It was unlisted to begin with. Only available on this forum, but still.
Ill contact you for customisation. Thanks!
Hi again, I sent a message a few days ago via support for the customization, but have not heard back as yet. Do you happen to have seen the messages? thanks.
ah ha. Now I see. I had sent you messages, but not an actual support ticket. Please check there now. thank you and regards. Matty.
can you restrict the deposit to certain customers.. like wholesalers pay 50% or net 30?
Hi, this is not an option in plugin currently but it can be implemented with customization.
need a fixed and forced 50% deposit on whole cart and rest on delivery. can this plugin do that?
Hi, you can do that by forcing deposit option and setting its amount to 50%, then you can disable second payment via plugin options so that users cannot make second payment online (if that is what you plan to do).
Before I buy what looks like a great plugin, can this be tied to the ‘pickup’ shipping option? For shipped items we want payment in full but for pickup, we are happy for a deposit upfront with balanced to be paid when picking up.
Hi, currently our plugin works with all shipping methods , but enforcing deposit for specific shipping methods is not in options.
I’m working with “Book Your Travel” theme. Is your plugin compatible with it? or can I see working an example site?
Hi, I do not think that our plugin is compatible with this theme ,as it does not use regular product system in woocommerce.
I have purchased your plugin and I need the update for the WC-version 2.6.14. I have sent you a message in support but I haven’t heard back from you.
Could you please send it to me?
I just checked support platform and it seems like we have not received your ticket , please try to submit a ticket ( not personal message ) , or if you are having trouble using our support platform then please send an email with your purchase code to firstname.lastname@example.org.
We have installed and configured the plugin but it does not work for us. When the user is willing to pay the product, payment of the deposit never appears. How can we fix the plugin error?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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