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Discussion on WooCommerce Deposits - Partial Payments Plugin

Webtomizer_Labs

Webtomizer_Labs supports this item

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994 comments found.

For the checkout mode is there a way to allow deposits only for certain shipping methods?

I saw here: - https://codecanyon.net/item/woocommerce-deposits-partial-payments-plugin/9249233/comments?page=30&filter=all#comment_16007398 - https://codecanyon.net/item/woocommerce-deposits-partial-payments-plugin/9249233/comments?page=48&filter=all#comment_20729261

that it’s not available by default, but “but it could be achieved through custom development.”.

Do you offer some filters/action, developer handbook where we can hook in to make this happen?

Hello,

Yes it is possible with adding a code snippet to your site, probably using active theme’s functions.php file.

Unfortunately we do not have filters /action reference currently but we are working toward adding this section to plugin documentation in the future.

However, our support team will provide code snippet achieving this purpose upon request, Please submit a ticket to our support platform with woocommerce system status report and our team will follow up.

Thank you.

Hi, we could not download the latest version (2.3.9) of the plug-in fron our Envato Account. when we download and unzip the file we find the 2.3.8 version. Can you help us?

Hello ,

please submit a ticket to https://webtomizer.ticksy.com and our team will follow up with your request.

Thank you.

Hi I am having an issue with the plugin working with another payment gaateway. When a product with the deposit option is selected and added to the basket, on the checkout page all active payment gateways show even though within the settings they have been set to be disallowed. We are predominantly attempting to disallow the PayL8r gateway but the same issue is seen with the default Woocommerce payment gateways such as cash on delivery, cheque, etc.

Any idea why this is?

Hello,

Please submit a ticket to our support platform with woocommerce system status report and our team will follow up.

Thank you.

Says my support has run out. But this is the core functionality of the plugin not working.

Hi,

We have no received any bug reports from other users regarding this issue, also we cannot reproduct it on a test site like plugin demo : https://demo.woocommerce-deposits.com or other local test environments.

unfortunately it is very hard to confirm whether it is a bug in plugin or a 3rd party incompatibility in such cases without checking woocommerce system status report , checking your site and active 3rd party plugins etc .. which falls under support terms.

If you can reproduce bug on our demo site or any clean installation of wordpress + woocommerce we will immediately acknowledge it is a bug and fix it in next release

Thank you for understanding and sorry for any inconvenience caused.

holmesmc

holmesmc Purchased

Hey there, I’m having the same problem that another usser described below, but I was not able to find an answer in the comments. I have submitted a suport ticket, but am copying this comment in here for extra visibility as it took me a while for me to find someone else with the same problem.

Hi, I have installed the official Woocommerce Stripe gateway. I saw in your popular questions section the link to the Stripe article. I followed these instructions and added the below code.

Now, if the deposits is set to enabled, my Stipe payment amount is always the deposit amount, even if the customer chooses full amount during the checkout process.

Is there a simple update to the below code so that Stripe will only use the deposit amount if the customer chooses the deposit option?

Hello,

We have responded to your ticket and will continue to follow up with it.

Thank you.

ranashub

ranashub Purchased

​Hi,

I’m trying to download the updated version of plugin which is 2.3.9 but when downloading from download page it’s giving me 2.3.8. Can you please help me with it.

Thanks in advance! Regards

Hello,

Please submit a ticket to our support platform and our team will follow up.

Thank you.

ranashub

ranashub Purchased

Thanks for the prompt response!

My support validity is expired so I can’t raise ticket there. I just want the updated plugin. Hope you can understand.

I see ,Please send an email to support@webtomizer.com Thank you.

Pre-sales question: I saw a demo of your plugin and noticed after the checkout was complete, the total shown at the top of the completed order page showed the total cost of the purchase, as opposed to just the deposit paid. How can this be changed to just show the deposit amount and not the whole amount?

Hello,

This can be changed by adding a code snippet to active theme’s functions.php file, we can provide this snippet upon request through our support platform.

Thank you.

kubafon

kubafon Purchased

Hi I have two pre-sales questions. We are selling custom designed products. Typical sales scenario is as follows:

1. Customer sends a quote request (YITH WooCommerce Request A Quote Premium) 2. When the product design is ready store admin creates a cart for client. 3. Customer gets a link to his cart, and if happy with the results he pays.

Q1: Would it be possible to use your plugin in checkout mode (deposit calculated the whole cart value) at stage 3 of this scenario?

Q2: Do you know if your plugin is compatible with the Woodmart theme?

Best regards

Hello,

1- I’m not sure exactly how mentioned plugin work but if it about creating an order then sending customer a link to pay for order , then deposit values can be set from order editor ( in this case customer does not have a choice between paying deposit / full amount but that can be changed with customization )

2- We have not tested with this theme but if it follows woocommerce proper hooks there should be no issue.

Thank you.

kubafon

kubafon Purchased

Thank you for your answer. We’ll give it a try.

Hey Team ! so i am about to buy this plugin but i have few questions kindly help me get my confusion go away. 1) does this support sms? if not then can other sms platforms like sms global or twilio be integrated to send notifications just like emails you send which is pre built by your plugin 2) is there feature that on monthly basis any payment plan can be broken down. let say there is a product and we are giving on installments of 12 months. will this plugin work? customer has given us down payment and he has to pay 12 months installments. will this work?

Hello,

1- plugin does not support sms functionality as it is not part of woocommerce by default and unlike emails, there is no way to ensure compatibility with different service providers

2- Currently plugin does not support more than 2 payment ( deposit and second payment), we are considering adding more than 2 payments in the future but for the time being that is not a feature.

Thank you.

Hi. My client is in love with your plugin, but We need a function we don’t know if your plugin can make.

We need to set a product payment plan with 2 payments:

1. Payment at the momento of the order. 2. Second payment on a date we can set. For example: 2019-03-03

Could you create this functionality for us?

Ok. How much could it cost this funciton implementation for us?

Hello,

Would you please submit a customization request to our support platform and one of our team will follow up with you.

Please make sure to select ”Customization Request” from the drop down menu instead of “WooCommerce Deposits” as it does not require purchase code verification.

Thank you.

Ok. Ticket Submited. Thank you.

PRE-SALES QUESTIONS

Can I add the deposit option to only selected products?

Hello,

Yes deposit can have different settings for each different product or variation

Thank you.

yzhang747

yzhang747 Purchased

Him your Update list shows the latest version is 2.3.9 but Envato depository downloads are 2.3.8. Please take a look and upload the latest version! Thanks!

Also, when using the plugin the TOTAL: $400 (include $20 tax), the include Tax part is not being displayed. is there a way to enable the included tax display for the TOTAL column?

yzhang747

yzhang747 Purchased

Pls disregard the second part – the Include Tax is being displayed correctly in 2.3.8, but please upload 2.3.9 if it’s ready as the ability to hide deposit for certain roles are important and at the moment I have to manually hack the plugin to add this.

Hello,

Please submit a ticket to our support platform and we will provide copy of latest version (envato item update is still pending translations and documentation updates)

Thank you.

matt070292

matt070292 Purchased

Hi,

I’ve tried to complete your support ticket system but I’m being told I don’t have support. However, my envato account says I have support for another 6 months. Hopefully you can help via this platform instead as the query is quite urgent.

We’ve used this plugin for sometime now with great effect. Unfortunately, we’re now unable to checkout with your plugin installed. The ‘My Order’ section will continuously load. So far I have changed the theme: this did not correct the issue. I’ve disabled all other plugins: this did not correct the issue.

From the debug report I can see this error message: PHP Notice: Indirect modification of overloaded property WC_Cart::$deposit_info has no effect in /home1/matt070292/whitehousecatering.co.uk/wp-content/plugins/woocommerce-deposits/includes/class-wc-deposits-checkout.php on line 43​

Hopefully you’ll be able to find the cause.

Many Thanks

Matt

Hello,

can you please send an email to support@webtomizer.com including woocommerce system status report ?

Thank you.

Great idea!

I have to be honest and say it is poorly implemented judging by the demo.

When you select Deposit the price underneath should change to make it clear what you are paying.

Also the deposit option should have the currency symbol before it? Should it readd €30 per person?

pre-purchase question: Is this compatible with Square for WooCommerce? https://woocommerce.com/products/square/

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