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Hi, how can we pay the remaining balance of an order ? I can’t see any button “Pay second payment” on the customer confirmation email, or in the “my account” page. Opened a ticket ##1411120
We have responded to your ticket.
Hi, bought this plugin quite some time back. Now is malfunctioning. The calculation is wrong.
Can please submit a ticket to our support platform. Thanks!
Pre sales question:
Hello, I would like to know if the plugin can divide the shipping costs, for example: 1000 (total) + 150 (shipping costs) = 1150 (total cart). If the deposit is 10% I would like this: 1st payment: 115 – 2nd payment 1035.
I read the previous comments and I think not …
Thanks in advance.
No, shipping cost can either be collected with the deposit or the second payment.
I have some pre-sale questiosn:
1. Is it possible to do combine this plugin that allows me to set-up Partial Payments for an booking and let the customer choose from: Pay everything or create an Partial Payment with deposit
I would like to use one of the following theme:
Travel WP – Tour & Travel WordPress Theme for Travel Agency and Tour Operator
Grand Tour | Tour Travel WordPress for Travel and Tour
Traveler – Travel Booking WordPress Theme
Tour WP – Travel & Tour WordPress Theme or Tour Operator and Travel Agency
We are sorry, we don’t fully understand your question. If you are asking about compatibility with a third party plugin, please note that compatibility is not guaranteed and is not included with item support.
I would like to use the plugin to do 2 methods of payments (let the customer choose):
1. Pay everything at once
2. spread the payment over several months
Is this possible with Travel themes that I specified above?
Unfortunately no, because only two payments (deposit and second payment) are allowed in total.
I would like to use payment system: “Mollie for Woocommerce”, this allows me to create an partial payment/subscribtion to retreive an amount of money every week, day or mont for a period.
this is not possible with this plugin? (To tell my Woocommerce payment system to again get money from the custom)
We are not sure about such scenario and cannot guarantee the full compatibility with our plugin.
I am working on a project using this application and it’s literally not allowing the customer to have working partial payments. It shows up as completed and not partially paid. Please address this developer.
Hi, after customer pay the deposit how can they settle their balance? In my account there didn’t show any option to pay the balance
Please submit a ticket to our support platform to receive support.
Hi, but i havent purchase it. Just want to know before purchase
Sorry, I didn’t realize it’s a pre-sale question. Customers can always check out their partially-paid orders from My Account >> Orders and pay the second payment. Also, the reminder email includes a link to pay the remaining amount.
do you have any sample account to try in demo link?
Please complete an order via Stripe’s test mode and you should be able to see order actions.
Hi, can i set it all product “out of stock” status can do pre-order?
A similar scenario can be achieved by allowing backorders on products. In general, deposits should work as long as the product is purchasable.
Hi, if set to out of stock this deposit cannot working?
Yes, as out of stock products are not purchasable.
Hello does anyone know how to make the deposits per person?
I am trying to make it so that we take £5 per person as a visitor could add between 1 and 5 people?
We are following up with your ticket.
Pre sale question. Is there a way to implement the deposit option on the shop archive page? As it is currently, my site does not have single product pages, and instead I have implemented add to basket/variation selection on the shop archive page.
Does this work with the normal woocommerce hooks, or is there a way to add it via php?
This is possible through custom development. Please note that custom development is not included with item support.
All the best!
How much custom development do you think? Would it be as simple as copying the code that generated the deposit cart section into the correct place?
I am very keen to use this plugin for my site, but I would rather not have to change the current design too much!
Thanks for your interest in our plugin. Such custom development would cost $50-$75 and it requires an experienced WordPress/WooCommerce developer.
Just as a follow up, purchased this plugin and it worked where I wanted it out of the box. Not taken any live payments yet, but so far, very impressed! Good work.
Thank you for your kind compliment!
Enjoying the plugin. After getting it setup and testing it today I have a few questions.
1. Is there a hook that I could use to change the wording in the “partial payment received” & “second payment reminder” email. Currently I copied those template files to my child theme and edited but it would be great to change the wording with a hook so that I don’t have to update those files when you update the plugin.
2. I am only allowing “Check Payments” that being said the “pay remaining balance link” shows up in the emails. I’ve taken this out manually but it really should not show up if “Check Payments” is the only gateway allowed. There shouldn’t be a link.
Thanks in advance!
Thank you for your purchase. Can you please submit a ticket to our support platform and one of our team will follow up with you.
Can I use this plugin with wpgroupbuy theme?
Unfortunately, we cannot guarantee the full compatibility with our plugin as it highly depends on theme’s code and how does it override woocommerce templates.
Hi, since the last update, i’m having problems. Stock is not remove when partial payment is made. Order goes into “Waiting mode” instead of partially paid.
Can you help quick? Thanks.
Can you please submit a ticket to our support platform and one of our team will follow up with you.
Hello, I have a question before buying this add-on. When I want the client to pay the second part of the price, how is it generated so that the client can pay me? Can the client use PayPal, Stripe …?
Thanks for your interest in our plugin.
A second payment reminder email (includes a link to pay the remaining amount) is sent to the customer after a specific number of days. Additionally, you can always send a reminder email manually from order actions. Both the deposit and the second payment can be paid via your pre-configured payment gateways.
A question, we’ve just purchased the plugin but how we apply it only when the client chose the payment by cash on delivery?
‘Cause if we check only the box in the option “Disallow the following gateways when there is a deposit in the cart” on all the gateways but the cash payment, on the checkout page just the cash payment option appear.
On the other side, if we uncheck all the boxes, once on the checkout page, the plugin let the client apply the deposit payment on all the gateways…
Thank you for an answer…
Thank you for your purchase.
We are sorry, we don’t fully understand your question. If you disallow some payment gateways and the customer adds one or more deposits to the cart, only the unchecked gateways are available for the customer to complete the order.
Please feel free to submit a ticket to our support platform in order to be able to provide us with more details about the issue.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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