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Hello – can you advise if there is any limit to the number of related products one can show, or if it is unlimited?
Hi thanks for contact us. by default it should show 4 related product or depnding on how much you added no of product in settings. We did not checked maximum number but for now i think there is no limit to show.
Related product template maybe vary based on theme or other plugin conflict.
let us know if any query.
Hello! Pre purchase questions, can i import related products with wp all import?
Is it possible to edit related products through the Woocommerce API?
is it possible to automatic display products from the subcategory that the product belongs?
If not, could you customize this for me? what would it cost?
Hi Responded in email
Works fine so far. No problem with Smart Manager either. There is a HUGE need for this plugin – you should continue development and I bet it will take off. I searched forever to find this. It would be nice if we could set related products per category too instead of just individual products. Thanks! You really helped me solve a big problem
Get a blank css file: /public/css/woo-custom-related-products-pro-public.css
This plugin could be good but the lack of interest from the founder makes it useless.
is it possible to display related products from subcategory or only parent category?
Can I per default show products ONLY with the same tag as current single product in the “Related products” area below a single product?
I could not use this plugin with WooCommece Subscriptions! Is there any incompatibility?
Hello! Is it compatible with WP 5.6 and latest WooCommerce?
Does it work with Import plugins for relating products/categories to an existing product? I have over 1K products in my website, so going one by one would definitely be a painful way to relate products.
1. If I export all my products, then include the meta field and populate the meta field with categories or product ID of the related product and import, would that work?
2. Also, does this plugin work with Cache plugins i.e Wp-Rocket?
If I chose to show products randomly in plugin settings but have Cache plugin enable in my website, would the plugin show the products randomly or keep the cache and show the same products when a user visit 2nd / 3rd time.
Thanks in advance.
Will this work with the Divi Theme’s Theme Builder?
Thanks for contact us. I think it should work if the theme is not overriding default behaviour or template of woocommerce. How you want to show with page builder .
I am interested in buying this plugin but would like to know if i can display custom related products and the default related products together, your free version removes the custom related products of my theme
Thanks for showing interest in our plugin. if you wish to show custom related product and default product . you can achieve using selecting products and categories from which you want to show products.
only selecting custom related product will only selected products as related products.
let us know if you have any further queries for the same.
I am using your plugin on a multilingual site.
But, while custom related products are working correctly in the original language of the site, the translation of the product is not correct.
Do you have a solution on this issue?
Hi to troubleshoot your issue can you please contact us at firstname.lastname@example.org
There was no return to my mail
Hi apologies for delay response. I have now responded to your email. Can you please check and if not received please let us know.
Can these plugin hide products price?
Hi no plugin do not hide product price. Please let us know if you have any further queries.
Hi there. I am currently using your free version, but would like to know if the Pro version will allow me to select a product which is in more than one category? e.g. product is a scarf and it is in both the Mens and Womens Category. I want to only select the scarf in the Mens category. Is this possible with the Pro plugin?
Thanks for contact us. Yes you can set product from any categories also you can assign any categories, tags to any product.
Thanks for the reply.
I went ahead and purchased, but it doesn’t seem to work the way I expected.
I added the 4 products I wanted to show (they are included in both the Womens and Mens categories), and specified the Mens category, but the products are still showing as coming from the Womens category.
Hi Thanks for using our plugin. Can you please contact us at our support email email@example.com. Where we can provide you more support.
Thank you. Email sent.
I use the import feature in woocommerce to import products. Is your plugin compatible with the import here?
Thanks for using our plugin and share your concerns with us.
By adding meta field in csv you can import data. Can you please contact us at firstname.lastname@example.org. So we can guide you more.
We are using your Great Plugin but have a problem. We add more 9 related products, and we’ve change Number of products to display on 9, but when we check the product http://smesiteli-banya.bg/produkt/%d0%ba%d0%be%d0%bc%d0%bf%d0%bb%d0%b5%d0%ba%d1%82-3%d0%b21-rs-q/?preview=true , they are only 4 related products.
How can we fix that?
Responded in email.
Hi there, I have been using your free version of this plugin and there is a major issue which may also affect the pro version.
Basically, I spent hours manually entering my related products for each product in my store. I needed to de-activate the plugin for testing and on re-activating it, all my entered data was lost.
I’m now having to find another plugin incase this happens again.
Please could you let me know if the pro version has this bug?
Thanks for contact us and share your concerns with us.
We never have such issues of loosing data on deactivating or deleting plugin. Free or pro version do not have such technical mechanisms to delete data on deactivating plugin. So to troubleshoot your issue can you please contact us at email@example.com
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