Hey, before buying this addon, i have a question. I like the concept but i need the same stuff to customize sports products (tennis racket, golf club etc..) Same stuff, add name, few design and color and name..
You can use this plugin to design any type of product.
Hello there, I am not able to configure the plugin I bought here, I am installing it on my wordpress website, but I don’t know where is the option to run it on my website?
Please help me open ticket on my site and give info of your site. We will help you check. Thanks
Hello, are you available for hire to customize and install this plugin to my wordpress website?
Please email to me what you want customize, we will help you. Thanks
Our email: firstname.lastname@example.org
I’m curious as to if this plugin has the functionality to say detect how many colors are in an uploaded design. I ask because I need to base pricing on how many colors are in a customer design. I.e. if they upload a design with 1 color it is $X, 2 colors $X+5, and so on.
System only supported automatic count colors with file SVG. With photo customers upload, system will ask customers confirm color used in photo and get price with this colors.
Okay thank you. But this does have the ability to change pricing based on the number of colors the customer will input manually?
Also, sorry for the double post here, but can this plugin change pricing based on quantity of product ordered? For example 10 shirts would cost $20 a shirt and 100 shirts would cost $10 a shirt.
yes, system is supported discount with quantity.
Plugin installed here: https://revelshore.com/designer/
But cannot seem to “Buy Now” after designing a shirt. It just sits there and spins and does nothing. I have checked and have updated all server requirements. Not sure what else could be wrong. Please advise. Thanks!
For any others experiencing the same issue, just make sure you have front and back images set in the product designer. Thanks for your help!
Thanks you so much!
Would I be able to assign a design template to a specific customer?
Ya2Sabe ..a.k.a.. You Already Know
Sorry, you want setup design template with group users and this template only show with some users?
Hello my friend.
I have a new problem and need you help.
When I add two or more clíparts with equal prices, the final price not update.
Do you can talk how I solve this ? Can you send me one code or code part witch make this ?
I wait you response fast.
Please help me open ticket on my site and give info of your site. We will help you check what of problem. Thanks
Pre-sales area. I love our plugin, but is it possible to put multiple design area instead of only 1 design area?
System supported add more area design with this addon https://tshirtecommerce.com/product/mask but system only supported one printing type on product.
Thanks for quick respond. 1 more question, is it possible to add filter function during client designing their custom product?
Hi, You want effect of text design? If right, please help me check this addon https://tshirtecommerce.com/product/text-pattern/.
No. I mean after client uploaded images, put filter on the images. Like what Instagram did or any camera apps did today.
Sorry, system not supported.
Did you change front of this plugin?
i update today, facing new ui design?
Hi, You can config use old layout or new layout in admin page. Please help me check this link: http://docs.tshirtecommerce.com/knowledgebase/active-default-layout-of-design-tool/. Thanks
Element Upload is not working?
Hi, Please help me open ticket on my site. We will help you check. Thanks
How to get ideas ideas on our website?
Hi, Please help me check this link http://docs.tshirtecommerce.com/knowledgebase/settings-store/ to active store with design ideas. Thanks
Masking not working?
Ticket submitted, no reply
Hi, I think you opened the ticket in our night. We will check and reply to you in 24hs. Please give to my team some time. Thanks
not solved, Plz solve it soon
Sorry, what your ticket number?
Hi, We reply your ticket. Please help me check. Thanks
Hi, We have problems with the new version 4.1.4:
1) Add option show or hide terms of upload : Does not work, a popup window opens and asks to check checkbox “acceptance of the terms”, but the checkbox disappear when the option is activated
2) Mask addon does not work : A message appears when trying to add the product to the basket “Unfortunately we cannot print designs with overlapping layers on this product. Please choose a different design or product.”
3) Automatic add photo to design when uploaded :Does work I think it’s related to problem nr 1
1, 3. I think your site saved cache. Please help me remove cache and check.
Please help me open ticket on my site. We will help you check. Thanks
Changelog pls ?
Hi, Please help me check in this page of item. Thanks
How can I add my own clipart?
Yes, you can add your clipart. Please help me read document http://docs.tshirtecommerce.com/knowledgebase/add-new-clipart/. Thanks
I don’t know how I’ve missed it. Thanks a lot!
Hi, If you need help more, please help me open ticket on my site. We will help you check. Thanks
Will this work with Flatsome theme?
Can you export as editable PDF (I think you can, just checking…).
Yes, you can use any theme.
You can download file output is PDF, this file is vectors with layers. So you can use software to edit.
Hi dangcv, since the recent update I can not user QR Code and Upload anymore. Error: The design is too large. Please reduce size.
I do not want to reduce size, the items I sell are very small linke 2-10 cm
Where is the ” Enter Name & Number” Popup Box file. I can add one more column.
Please email to me email@example.com. We will send to you files images. Thanks
Hi, we are making leather phone cases. I want to let my customers write their name on that case. But since it is a leather material, the name should look like embossed on it. Do you have emboss filter for the customized text?
You can create file with photoshop and add mask of product. So you customers add text to design, image will show effect of text on product images.
Hi I am trying to add new Product design but I get error : “The design is too large. Please reduce size.”
Please see the screenshot
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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