1 month passed and nobody helped us. Their support is not helpful at all. Worst support ever.
Thank you for your review.
I just checked your support ticket. Looks like my colleague responded to your request promptly but the problem that you were trying to solve was out of scope for regular plugin support - custom code development to solve your unique issue. Even though this is not something that we usually do, my colleague tried to help you out but had to postpone this as regular support requests obviously have a priority over requests like these.
I'm sorry that we haven't met your expectations this time.
I like the plugin but if you get the following answer after 2 months of waiting ;-(
Still 4 stars because i like the plugin but i hope that in 4 months i don't get the answer that there is no support anymore.
--- Feedback Support ---
Sorry for the long wait on this - I also added this to our to-do-list, and we're currently working on another plugin. We'll get back to you regarding this as soon as possible.