RightPress

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529 comments found.

Hi, I look for a plugin that can add a field and a photo upload. I understand this plugin can do this but must I rebuild the whole checkout page and all fields OR can I just add this 2 fields in the existing checkout form?

Hi!

No, of course you will get that files and info, sorry for the confusion. What I meant was that if you have any custom code that retrieves Checkout fields and you use some built-in WooCommerce method to call those, you will also need to add code to specifically call fields created in our plugin. I just said that because you’ve mentioned rebuilding the checkout page.

Apart from that by default our plugin’s fields will be available in all places on your site – front and backend.

Kirill

ok mate, I try this – do you help out if I hit some problem I not understand. I am not a programmer so might need some help.

Sure, no problem – feel free to submit a support ticket to us if you need any help in setting this up.

Kirill

missmiss

missmiss Purchased

Hello, after upgrading plugin all product prices dissapeared in my shop, can you please help me?

Hi!

Please submit a support ticket to us with temporary login credentials, so we could look into your setup.

Kirill

missmiss

missmiss Purchased

I did yesterday please help me as soon as u can thanks

Ok, thank you – we’ll check your setup and get back to you in the ticket.

Kirill

Hi,

your plugin slow my website in products that have more than 4 fields… I’m using porto theme.

if I deactivate plugin product load in 1/2 second, with plugin 10/15 ans sometimes get error.

thanks

Hi!

Please submit a support ticket to us with temporary login credentials, so we could look into your setup.

Kirill

Hello, Is it possible to manage default woocommerce checkout fields? Is it possible to use default woocommerce checkout fields values in conditions? For example:

1/ Is it possible to make “Company name” field visibility conditional upon custom field (checkbox) value?

2/ Is it possible to make custom fields visible only after customer will fill out default checkout field (e.g. “Company name”)?

Hi!

No, unfortunately those fields can’t be used like that, but we’ll probably look into it in the future.

Kirill

Hi, Is it possible to enter tip amount in checkout? I have tried unfortunately the cart is not updating what i entered.

ah… never mind i found the solution

Hi!

No, I’m afraid it might not be fully possible in current version. Glad that you found the solution. Let us know if you have any other questions.

Kirill

Hi there

I created a Gift Wrap field as a Checkout Field with 3 different options. However, the order only shows the Gift Wrap label and not the actual option the customer selected.

See screenshots:

http://imgur.com/a/ZGvfB
http://imgur.com/a/ZjMBN
http://imgur.com/a/R5V33

It doesn’t show in the order emails nor in ShipStation.

How can we make the order show what the customer selected?

Thanks

Hi!

There could be some conflict with ShipStation, or maybe something else.

Please submit a support ticket to us with temporary login credentials, so we could look into your setup.

Kirill

Hi, pre-sale question: Can a checkbox selection be replaced by an image? like this: https://www.ridevenice.com/wp-content/uploads/2017/05/addon.png

Hi!

Unfortunately your screenshot is not opening… There’s no such functionality out of the box, but that could be possible with some CSS/JS customization.

Kirill

Can you link to a custom product and add a query string to the URL which pre-populates the custom fields?

Hi!

Yes, it is possible – just add the product with specific custom fields to a cart, and then in cart copy link to the product. That URL will contain all custom fields pre-populated.

Kirill

Thanks!

Sure, you’re welcome.

Kirill

jperez562

jperez562 Purchased

Hello, I am also having issue with custom fields not showing on Shipstation order import from Woocommerce since updating to the latest version.

Hi!

Please submit a support ticket to us with temporary login credentials, so we could look into your setup.

Kirill

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