multidots

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23 comments found.

Hello, I installed the free version of your plugin but it is not working right, in my store I am adding 3 fees: 1 fixed and 2 percentages, when 1 item is added to the cart the fixed and 1st percentage work fine, but the 2nd percentage is way off, when added a different product with the same fees, the fixed fee doesn’t add up and the 2nd percentage stays off, why is that? Thanks.

Hello,

Thank you for reaching out us.

Can you please create support ticket here https://store.multidots.com/dotstore-support-panel/ and give your wp-admin details. So We will review your issue.

Thank you, DotStore

Hello, I just purchased this plugin but now realized that there is no option to adding the fee to a specific variation of a product only a product itself. Can you please let me know if this is possible? Thank you.

Hello,

Thank you for reaching out us.

- Adding the fee to a specific variation: This feature is not available in our plugin. But if you want this features then we can customize for you. We provide plugin customize services as per customer requirement.

Please let me know your thought here.

Thank you, DotStore

Yes I would be interested because I purchased the plugin for $59 and now I currently can’t use this for the current project I am on. I need to be able to use this specifically on only 1 of the variations of a product, and after the quantity reaches a certain amount it would waive the fee. I think the second part I can accomplish within the plugin you already have, its just assigning it to the specific variation and not the product as a whole.

Hello Sir,

Thanks for sharing your requirements.

We recommend you to create the ticket on our support panel. So, we can do better communication and understand your requirements properly. Below is the link for the support panel.

URL: https://store.multidots.com/dotstore-support-panel

Thank you, DotStore.

Presale questions:

1) I am using this for a ticketing website. We need to be able to set the product fees (convenience fees) per product variation. So one ticket will cost $5.00 base and we want to add either a fixed fee to just that ticket or a percentage based fee to just that ticket.

2)This fee would show up on the checkout page once they select their ticket and would be calculated in final total

3) I need to be able to export a report detailing all fees per selected products.

Can this do this?

Hello Sir, Thanks for contacting us. 1) Yes, you can add fee(Fixed or percentage based) based on product conditions. Right now you can’t add a fee for a particular variation but we are working on this for a future release. 2) If conditions satisfied then a fee is definitely displayed in cart/checkout page. 3) Right now, there is not any functionality for exporting fee. Let us know if we can further assist you, Thanks, Multidots.

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