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I’ve just bought your plugin and I’m trying to make it work but when I’m on the checkout page, I can click on the branche but the calendar is not displayed (and the google map neither). How can I fix that?
Hi would u plz send to me a ticket with the issue ?
Would you please check if there is console errors for the js ? please send to me a support ticket so i can help you further
OK, I’ll send it to you right now, I’ll copy the js error I see on console.
I’ve opened the ticket 2 days ago but I still have no answer?
Sorry for the delay,
i updated the ticket
Hello, this is a pre buy question, I can’t see the checkout page on your demo, is it normal ? I need the map part. Thank you very much.
please check the demo directly at the following link
Still no map !
Waiting for an answer on my ticket for 5 days now so i give it a try here:
I want to have the date format in Dutch, just like i have it configured in WordPress: https://snag.gy/lRmnez.jpg
This plgin doesn’t seem to use that and i can not find the option for it.
Your plugin does not seem to support dates in 2017 and only in the current year. I think there should be an option for this?
Yes there is option for that in Woocommerce setting page in the admin panel
May I know where the option is? I don’t see it.
Please send to me a ticket so i can assist you more
It’s okay. I found the option. I was using an older version of this plugin.
I realized that the newer version replaces the Vacations “Special Dates” Functionality of the older plugin. I think the older version to block dates is better compared to the newer one where you can only select a repetitive schedule.
Not sure why you removed/changed it.
After i got some feedback, i think it’s not important to provide the branch holidays as not many users using it, and there is option for working days instead ( it’s like the holidays i know ) but still it can be used such way .
So in the current release and in the future it will be removed
Good morning, I bought this plugin but I can not get it to work, I should put it in Delay (in hours) because I put what I put, it always does not working specific hours …
I would like simply that customers can pick up your order in store and by CP that indicates the nearest store, I have created two stores, but nothing is shown in the purchase nor in the order emails.
Thank you very much for your help
Good afternoon, part of the problem solved.
Now I get an error when I place the order and select one of the stores
DateTime :: __ construct (): Failed to parse time string (30 January, 2017 10:00 am) at position 17 (1): Double time specification. thanx
Hi i don’t think this error related to my plugin, which file causing the error?
Good morning, I have disabled many of the plugin, I think it is a configuration error or a similar problem. I think it should be from this plugin because it gives date error
The error appears when the purchase of the product is completed, http://www.bluefactory.es/viafarma/
Great, send to me a ticket with a screenshot of the issue so i can reproduce the error
Could you tell me where I open TICKET?
is support still available for this? I have opened a ticket but never got a reply.
Sorry for the late reply, what is the ticket number ?
Hi, the ticket number is #268
I bout this plugin but cant see anywhere where a person can click and collect during shopping. It doesn’t appear anywhere even though I have defined a branch
Hi, would you please open ticket with your issue so i can help you further
Hi a couple of months ago i ask if possible a drop-down selection for available store for pick-up. Do you have plans on adding this on future update? This will be a big help especially for those who have multiple store pick us, like us that we have more than 200 store available.
Displaying the long list of store for in the checkout page looks ugly.
Thanks for your comment, actually i’m not intended to add this feature now but may be in the near future, i have no specific date though
My ticket hasn’t been answered for 3 days? Could you help?
Hello, please check my reply on the ticket
Does the plugin allow for mixed orders so that some are available to pickup but others are delivery. My client is a bucthers and backers so the meat is delivery and the bakers collection only.
I have a question:
The delay in hours for branch does not work. I put 2 hours and you can still select the pickup time and also before so if it’s 12pm when i order, i can select the times in the morning & 12-1pm. I should only be able to select time after 2PM if i book at 12PM.
Please send to me message on ( https://oaattia.freshdesk.com/support/tickets/new ) so i can help you further
Hi there, waiting for a response on #274
Think I’m trying to find a solution for the same issue as jpritchard1988. Is there a solution or workaround. Ticket is already opened, but maybe you can post the solution right here. Best wishes, Guido
The branch adresses are not displaying in the Google Maps, and once the client has done an order, only the name of the branch appears in the invoice. How is the client supposed to know the adresse of the branch to pickup the delivery?
Hello, you should display the address for the branch from your branch page and that address appears under the branch as a link that open a modal that show the branch address on the map
Hi, sorry for bothering. But is there a chance to update the ticket #278? The pickup delay is essential for our business, how can I make this properly work? Thanks in advance. Best wishes, Guido
Updated the ticket, sorry for the late reply
Pre-sales question: Can I set it to hide customer shipping address form when the pickup method is selected?
is the demo not working? I cant select branch and there’s no map.
also, Id like to ask, if we can use and have different location, if for example, my base location is US, I have branches in US. but I also have branches in china, so if customer is located in china, they will select branches in china. is that possible, or the plugin only support one location?
Id like to test and see this in demo but its not working.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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