Festi-Team

Festi-Team supports this item

Supported

This author's response time can be up to 2 business days.

249 comments found.

The quantity selector doesn’t show up in some browsers when using the sidebar. How do you add in something like http://i.imgur.com/TZn5WfQ.png

Hello,

Please provide us purchase code so we can validate that you are a real customer and provide you support to our support mail support[at]festi.team .

Locating the purchase code is very simple:

  1. Log in to your CodeCanyon account.
  2. Go to your ‘Downloads’ section.
  3. Click on the “Download” button next to the item.
  4. Click on “Licence Certificate”.
  5. Open the text file that downloaded and copy the “Item Purchase Code”

Warm Regards, Festi-Team

Hi there.

I have a pre-sale question for your cart plugin which looks great. We are setting up a website to sell print products, currently with the cart if I add say 500 business cards to it, the badge displays 500 products in the cart rather than just the 1 product. Is there a way for the cart item display to be the unique products rather than the actual quantity of products being purchased. So for example if someone purchased 500 business cards and 1000 A5 Flyers, the cart would show 2 as the number of products added rather than 1500. I hope this makes sense.

Thanks for any help

Chris,

The number of items will be 1500, but the number of products will be 2, using the screen you’ve provided: https://goo.gl/EU1JoU

If you have any further questions, please let us know,

Warm regards, FT

Hi There,

That’s the part I wanted to know if it could be changed or if there were an option for this. I am looking for the cart badge as per your screenshot to show the unique amount of products rather than the amount of items so where it is showing 7 I would want this to show 2 and then within the cart itself if people have ordered multiple amounts of each item it would show there and not in the menu.

Regards,

Chris,

This feature is not currently implemented, we might consider adding it in the future versions, thanks for the great idea.

If you need this feature sooner, please let us know, we’re opened for custom development.

In case this solution works for you, please let us know via e-mail support[at]festi.team

Regards,
FT

Hi!! Im interested in WooCommerce Cart – WooCart Pro – can it disable the Cart on selected items ? or Brands ? As Im working on a project where the items are carried by the store but theyre not allowed to be purchased online – the shopper has to call to order – so I need to disable the ‘Buy Now’ option from this Brands Items/Products…

Thanks

Hi there,

Unfortunately not, but thanks for the interest, however.

Have a nice day!
FT

Pre-sales question: With this plugin, can you control the animation direction and position of the lightbox? For example, let’s say I wanted the lightbox to animate in from the right and stay pinned to the right side of the screen—is this possible with this plugin?

Thanks!

Hi there,

Unfortunately at the moment there is no such customization available for the popup, but thanks for the great idea, we might consider adding this feature in the future versions.

If you want the feature sooner, we’re opened for the custom development. In case this works for you, please contact our support via e-mail support[at]festi,team

If you have any further questions, please let us know.

Warm wishes,
FT

Hi, I am considering buying your plugin, but please let me know.:

I have been trying with the woocommerce cart widget which comes with my theme and with several other woommerce cart plugins from wordpress.org and, on all occasions, the images in the sidebar widget or in the floating plugins appear broken (just an x or the icon of broken image)

All other images in my shop appear ok: in category pages, product pages, images galleries…but they appear broken in the sidebar widget and in floating carts…so, before purchasing your plugin, please let me know if you think if you think it will work with your plugin and what would I do if your plugin does not work in my case

Thanks and regards,

Hi there,

Could you please provide the link to the site where we can reproduce the issue to our support mail support[at]festi.team?

Screenshot would also help to understand the issue better as well.

Warm regards,
FT

Hi, thanks for your reply. Ok, I will send you an emai there.

Regards,

Love the plugin. Love it more that it now does upsells and cross sells on the popup..

Questions on cross sells…

1. I have 2-4 cross sells per product. My popup shows 3 cross sells. Can more be displayed? If it means re-sizing the container, I am concerned it will cause problems on mobile.

2. Also how are the cross sells picked by the plugin? If some one adds multiple products there will be multiple cross sell options. Looks like it takes one from each? Curious how they are picked?

3. What if i do add upsells, what happens when both cross sells and upsells are present?

Look forward to your reply.

Thank you.

Hi there, thanks for purchasing our plugin.

Considering your request, answers are listed below:

1. Unfortunately at the moment there is no such option to select the number of the displayed cross sells. It is always 3.

2. If the product has more than 3 cross-sell products, those, which would be displayed are selected by the ID (the first three)

3. At the moment our plugin supports only the cross-sells, up-sells are ignored.

If you have any further questions, please contact our support via e-mail support[at]festi.team

Warm wishes,
FT

Vartan

Vartan Purchased

Hi ! i have some problems:

1) I have a big problem because the execution time to open the pop up is for 7 seconds. ( in this time the user doesnt wait and close the webpage )

2) The Cross Sells productos in the pop up is not responsive.

3) I cant change the size and the color of the ” continue shopping ” word.

Hi there,

Could you please e-mail to our support support[at]festi.team, so we could send you the latest plugin version?

Warm wishes, FT

Vartan

Vartan Purchased

Send it

Hi there,

Thanks, we’ve already replied to your mail.

Have a nice day!
FT

ti_fap

ti_fap Purchased

I have a problem, I need when I hide 0 without a cart, the appearance of a word ITEM, today ITEMS appears, but here in Brazil zero is conjugated in the singular

Hi, I apologize, I did not understand your inquiry. Can you please rephrase your question? What is the context of the question exactly?

In order to check the issue, could you kindly provide a few screenshots to our support mail support[at]festi.team, that would help us understand and resolve the issue quickly as well.Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Hi,

When I use the WooCommerce Cart – WooCart Pro and Product Add-Ons custom price input field in variable product when added to cart it display the html code in the description.

Screenshot

http://prntscr.com/el13kt http://prntscr.com/el13sr

I tried to only use Product Add-Ons custom price input field is working okay on the cart.

Do you have idea why is it?

Thank you

by
by
by
by
by
by