Festi-Team

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276 comments found.

roie1

roie1 Purchased

Hi, How can I control the popup speed animation and make it faster? THX

Hi, thanks for your purchase. It depends on the speed of your server if the loading is very slow it’s probably due to the speed of your hosting provider

Please email us on suppor[at]festi.teaml, and we’ll see if something can be done by the plugin to solve this issue

Cheers

roie1

roie1 Purchased

Thank you for the quick replay. I am sending…

Any update for woo 3.0.5 ?

The The “add_to_cart_fragments” hook uses out of date data structures and function is deprecated since version 3.0.5. Replace with woocommerce_add_to_cart_fragments.

Hi, please email us on support[at]festi.team to get updated version Cheers!

I just updated to WC 3.0.5 and experiencing issues. The dropdown cart and the popup are not displaying the product’s variation selection. It was showing this information before I updated.

Hi, thanks for purchasing our plugin. Please email us to receive recent version on support[at]festi.team Cheers

Hi, since update to WC 3.0.5 I am getting several warnings of uses of deprecated functions. Is there a versión with fixed compatibility with woocommerce 3 coming soon?

Hey, thanks for purchasing our plugin. Please email us to receive recent version on support[at]festi.team Cheers

Love the plugin.

Two questions…

Is there a way to get rid of the “quantity”? I sell digital products, so people can only purchase one of anything. Think it might throw some people off. I see no settings to turn off quantity. Or a way to hide it with css? I can’t seem to find the css just for the quantity section.

Also, for some reason the shortcode for the cart is not working for me in Chrome. How can I figure out why?

One last thing, I can’t seem to get the shortcode to work in my header on mobile. How can I figure that out as well?

Thank you for your time.

Never mind, I figured out how hide the quantity.

Only thing is figuring out why the short code won’t work on mobile. Unless I messed something up :)

Hey, thanks for purchasing our plugin.

In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well. Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Hi. unfortunately this product is not what i need. The styling is really not what I require. Can I submit a refund please?

Hey,

We’re sorry the plugin is not what you’ve expected, but we’d like to try to make it work for you.

Could you please provide us with the screen of the result you want to achieve to our support mail support[at]festi.team, so we could try to help you do it?

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Jorn123

Jorn123 Purchased

Is it possible to change the button? I would like one with curved edges (just like on this page: ‘Post Comment’

Hi there, thanks for purchasing our plugin.

Unfortunately we cannot see the link you were referring to, but to make button’s edges rounded, please do following:

The higher value you’ll set, the rounder the button will be.

If you have any other questions, please feel free to contact our support via e-mail support[at]festi.team.

Regards,
FT

Jorn123

Jorn123 Purchased

Oh yes thanks, worked great!

How can I move the cart icon a little to the right on mobile menu?

See: http://imgur.com/a/P3xb4

Hi there,

This issue fix is already in progress.

Could you please write a short e-mail to our support so we could send you the updated version, once it is ready: support[at]festi.team.

Regards, FT

Considering this Plugin.

Vermino

Vermino Purchased

Hey, Can you update this for the latest Woocommerce? my error log is showing woocommerce_price function and woocommerce_get_page_id function are both deprecated and wp-menu-cart-pro are throwing up these errors. Thanks guys!

Hi there, thanks for purchasing our plugin.

Could you please clarify, if you’re using the latest plugin version (2.5.0)?

If yes and you still get errors, please kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:

  1. URL where you are experiencing this issue
  2. URL where we can log in
  3. User Name
  4. Password

If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.

Looking forward resolving your issue ASAP.

Regards,
Festi-Team

Vermino

Vermino Purchased

Dang, sorry – I didn’t mean to jump the gun. I did further testing and de and re-activated the plugin which stopped the deprecated errors. It might have had to do with my caching plugin. On a good note, it’s running awesome and the new lighbox pop-up is amazing! Thank you for your speedy reply too Festi-team

Thanks for such nice words!

Good luck with your project and have a great day!

Regards,
FT

Hi, Is it possible to display both “Cart in menu” and “cross sells products in a Popup Cart” simultaneously?

Hi, thanks for your interest. Yes, it is possible with WooCart Pro :) Cheers

Is there a way to hide the Cart in Menu, just keep the lightbox popup?

Hi there, thanks for purchasing our plugin!

Sure, please do following:

Go to WooCart > Settings > Menu and disable checkbox, as seen on the screen: https://goo.gl/NMFh2q

If you have any further questions, please let us know.

Warm wishes,
FT

Hi, great plugin!

Just a quick question…

I want to add an alt tag to the cart icon image. Can you point me to the correct file(s) for amending the html to do so?

Thank you!

Hi there, thanks for purchasing our plugin!

Please try to edit following file: woocommerce-woocartpro/static/js/frontend/general.js

If you have any further questions, please feel free to contact our support via e-mail support[at]festi.team

Regards,
FT

Problem with the product title and meta, it’s not showing next to the product thumb. It shows up above the product table.

Hi there, thanks for purchasing our plugin!

Sorry, I’m not sure I got the question correctly.

Could you please provide us (to ous suppport mail support[at]festi.team) with the link to our site, so we could take a closer look and the spep-by-step instruction of what you do to reproduce the issue?

Screenshots would also help to understand the issue better.

Looking forward resolving your issue ASAP.

Here is a screenshot of what i mean https://ibb.co/kSh62Q

Hi there,

Could you please provide us (to our suppport mail support[at]festi.team) with the link to your site, so we could take a closer look.

Looking forward to your reply.

Regards,
FT

Hi there! Great plugin to start.

Is there a way for the cart popup to appear without the page needed to load for simple products? Everything works like a charm, but I don’t love that it doesn’t just appear after I add a product to the cart – but I have to wait for the page load.

Thanks in advance!

Hi,

I apologize, I did not understand your inquiry. Can you please rephrase your question? What is the context of the question exactly?

In order to check the issue, could you kindly provide a few screenshots, that would help us understand and resolve the issue quickly as well. Looking forward resolving your issue ASAP.

Warm Regards,
Festi-Team

kragor

kragor Purchased

Hi i have some issue with cross sell product on popup. They apear for shor time and then desapear and only loadin circle show. See screen shot here: https://prnt.sc/gnft79

Hi, we already sent answer by email. Cheers

Does this plugin have a way once a customer adds a product to cart the cart opens up automatically which draws attention and then goes away in a time like 10 seconds? view this site by adding a product and you will see what my client wants. https://www.samanthawills.com/shop/wristwear/bracelet-set/gemini-feels-bracelet-set-rose-gold/

Hello, thanks for your interest. Unfortunately, this feature is not available currently, but thanks for the great idea. If you want this feature to be added, we can discuss the custom development possibility. Please let me know if you are interested and we will estimate it for you.
Warm wishes,
FT

Can I get a quote for such option?

yes please send the request on suupor[at]festi.team Thank you!

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