359 comments found.
This plugin is trash. I’m reporting developers who abandon their plugins to Envato admin.
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! In order for us to deal with your needs and problems faster, write 4 points. 1) WordPress version 2) WooCommerce version 3) Plugin version 4) PHP version. support@festi.team
I can’t open or close the tabs in the plugin settings. Attached the Java console error. Please help.
I’ve been waiting for 7 days for you to answer me. I just bought the plugin and I have not been able to configure it as the tabs do not open. Ticket link: https://festiteam.freshdesk.com/support/tickets/8038
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! In order for us to deal with your needs and problems faster, write 4 points. 1) WordPress version 2) WooCommerce version 3) Plugin version 4) PHP version. support@festi.team
Hey I’ve been waiting for three days for you to answer me. I just bought the plugin and I have not been able to configure it as the tabs do not open.
Ticket link: https://festiteam.freshdesk.com/support/tickets/8038
ON the settings page, we cannot open any menus such as add to cart,etc.. Pls issue a refund. Thank
HI I am not satisfied the plugin which is not properly working on my site … I would like to refund …
Thanks
please reply ?
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! support@festi.team
This is what im using and its far far superior and includes lifetime support and they respond within 24hrs. T
Hi, I apologize for the silence but we are back. We are working on this issue, there will be an update soon. Send your request to the post office so we can better understand the problem! support@festi.team
Hi, are the developers still developing this app? I have one already and it workd great, but I need another for a new site. But the link from the plugin doesnt work – and I see recent comments here not answered.
Hi, I apologize for the silence but we are back. We are working on this issue, there will be an update soon. support@festi.team
OVER 1 YEAR LATER…. 
Not the fastest support
We apologize deeply for our work, but we return and restore assistance to each client who is waiting for it. Regards, FT”
Hi, I ave raised a number of tickets #7445 (29Nov), #7481 (12Dec), #7514 (24Dec), #7545 (11Jan). NONE have been responded to….I have summarized the issues in #7545. Please take a look…Thanks
Reading through others users the comments, it looks like the recent update has preventing everyone from accessing the last 5 Menu Bars (Menu, Cart in Fixed Location, Customization for Cart Container, Customization for Product List and Lightbox Popup). You simply cant open any of the menus.
Please Investigate.
Still no answers to my issues the plugin does not fully function.
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! In order for us to deal with your needs and problems faster, write 4 points. 1) WordPress version 2) WooCommerce version 3) Plugin version 4) PHP version. support@festi.team
My issue has been open for 10 days can I please have an idea of when you will be looking at it ? Ticket number is 7459- appreciate it!
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! support@festi.team
Hi Festi-Team, Great plugin.. we would like to change the default “There are no products” message on the hover over of the cart when its empty? To something like “Cart empty” this would make more sense. There doesn’t appear to be any option in the admin section to change this?
Please let us know
Thanks tony
Hi, I apologize for the silence but we are back. We will discuss this issue and get back to you with an answer and a solution. With respect to you! support@festi.team
Not working. Can’t change anything. Folder has permissions. First time using after I bought a few years back. 
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! support@festi.team
Hi This app can be integrated and used for the Cart Page created with WooCommerce Page Builder using WPBakery? Thank you in advance for your reply back. Daniel
Hello, I’ve benn using woocart pro with tm extra product option for a while. Since the last update,of woocart pro, the options are nnot added to the cart. It works if I reinstall the old version of woocart pro. Do you have any idea how to fix it ? Thanks !
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! support@festi.team
Is there anyway to make the thumbnails proportion with the product rather just square thumbnails?
Any help would be great. Thanks in Advance
20 second video showing issue. http://somup.com/cYX2VjIgrF URL https://www.gpsticket.co.uk/product-category/gps-tickets/Hi, I apologize for the silence but we are back. We will discuss this issue and get back to you with an answer and a solution. With respect to you! support@festi.team
After latest update I experienced that further down on the admin page the last 5 bars of the acordion do not open when clicking on the open icon. Any idea?
Hi, I apologize for the silence but we are back. Send your request to the post office so we can better understand the problem! support@festi.team
Uncaught TypeError: jQuery(...).poshytip is not a function at HTMLDocument.<anonymous> (general.js?ver=5.5:31) i am having this issue admin side is not working
Hey, thanks for purchasing our plugin.
In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:
- Your purchase code
- URL where you are experiencing this issue
- URL where we can log in
- User Name
- Password
If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.
Looking forward resolving your issue ASAP.
Regards,
Festi-Team
Hello,
We use your “WooCart Pro” plugin. When we also install the “Prices By User Role for WooCommerce” plugin, the site breaks and shows this error:
Fatal error: Declaration of WooCartBackendFestiPlugin::getPluginCssUrl($fileName) must be compatible with FestiPlugin::getPluginCssUrl($fileName, $customUrl = false) in /home/alfaathp/ecophone.alfaproject9.eu/wp-content/plugins/woocommerce-woocartpro/common/WooCartBackendFestiPlugin.php on line 1371
When we turn off “Prices By User Role for WooCommerce” plugin the site recover.
How can this error be fixed and the two plugins work together?
Regards,
Hey, In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us:
- Your purchase code
- URL where you are experiencing this issue
- URL where we can login
- User Name
- Password
If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.
Looking forward to resolving your issue ASAP. Regards, Festi-Team
Hello,
Where can we send you access for the site and screenshot with the problem?
Regards,
Yes sure. Could you please send information at support[at]festi.team?
Shortcode doesn’t work.
Hey, thanks for purchasing our plugin.
In order to check the issue, could you kindly create a temporary admin account for us on your WordPress website and provide us on support[at]festi.team:
- URL where you are experiencing this issue
- URL where we can log in
- User Name
- Password
If you could provide a few screenshots, that would help us understand and resolve the issue quickly as well.
Looking forward resolving your issue ASAP.
Regards,
Festi-Team
Is it possible to put it on the bottom?
And only appear after the page is scrolled?
Hello, Unfortunately, this feature is not available currently, but thanks for the great idea. If you want this feature to be added, we can discuss the custom development possibility. Please let me know if you are interested and we will estimate it for you. Warm wishes, FT
