CandleStudio

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47 comments found.

Hi, Id love to use the Ajax features in this plugin, however, when I click add to cart, nothing appears to happen, although, the product is added to cart (you notice this on another page)

I think a few people have had this issue, but have ended up dealing with you privately.

Are you able to post a solution to sort this? I see this error in the console: Uncaught ReferenceError: woocommerce_params is not defined

Ive had to disable this now on my site as its live…

Can you point me in any direction to get this running?

Cheers

Sorry mate…total misunderstanding here! I actually purchased a different plugin. Can I purchase you and test it…if it doesn’t work, will it be ok to get a refund?

Well, you will get the full version of the plugin though. You can see it in action in the demo site. And I also can answer any pre-sales questions you may have.

Totally get that mate. I’m a really honest person. I would never say it’s not working if it is.

The only reason I ask is that I have purchased two separate plugins both with really good reviews that don’t seem to work with my setup.

I don’t usually have problems with plugins. So I’m not sure why this is happening.

If you’d rather, we can do a teamviewer session where I install and try in your presence.

If it doesn’t work I’ll delete it straight away (also in your presence)

Hello – I was just wondering if it is possible to edit the style of the attribute title and how it looks to customers on the front end?

Kind regards,

Carly Heath Stow London

Hello, you can do that with CSS. Your theme should have a way to add custom CSS. Send me an email through the profile page to send you an example. https://codecanyon.net/user/CandleStudio

HI, Just purchased and installed your plug in. Works great and easy to use.

My problem is that I have many composite products and when plug in is activated Composite Products cannot load.

Any solutions ?

Thank you.

Hello, most probably this is a conflict with the way Composite Products handles variations. Would you send an email using the Profile page to review further? Thanks.

Hi – I would love to purchase this plugin, I just need to know if it is in any way possible (even with customization) to be able to select multiple colors on the product page, with color swatches. So, say I have 10 colors on my product page, I would like to know if it is possible to be able to select… say, up to 5. THX!

Hello, and thanks for your question. Understanding what you are saying, to be able to select up to 5 options at the same time, for the same attribute, say “Color”?

Hi – is there a way to grey out the images I have used for buttons when a product is sold out or failing that, a way to add text that says sold out when the image is clicked?

Thanks very much.

Hello, not until the a variation have been selected. It subscribes to the way WooCommerce handles Out of Stock products, showing a message above the Add to Cart button.

Hi there again,

Is there a way for me to make it more obvious for customers when a variation is out of stock?

At the moment it is only obvious that an item is sold out when the customer tries to click the ‘add to basket’ button but I would like to add some text or an alert that pops up when the item is out of stock.

Is there a feature for this?

Kind regards,

Carly Stow London

Well, it is not possible to preview the Out of Stock variations immediately when the page loads, WooCommerce does this by design, and the plugin follows that design. If you have 2 or more attributes you could be blocking In Stock paths (for instance, Attribute A-1 + Attribute B-1 are OOS, but A-1 + B-2 are In Stock).

Hi there, I’ve bought your plugin and work like a charm. It doesn’t work when I’ve installed this (https://codecanyon.net/item/woocommerce-ajax-drop-down-cart/5048421) and I think it’s do to HTML format code, when I add to cart an item the product page display an error saying “Select the ‘variation’. If I don’t enable image button and have displayed the standard select of Woo Commerce, the ajax drop down cart plugin work. Need your help here!

Yeah, probably a conflicting issue with the plugin. If you want, contact us through the profile page to go into the details of the issue.

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