Magenest

Magenest supports this item

Supported

This author's response time can be up to 2 business days.

75 comments found.

Hello, I´m having problems with the plugin. Is not working properly.

When try to install via upload plugin tool I got a “non valid header” message.

Despite that message the plugin appears to be installed.

Once I activate it no calendar is showed, and when I try to add a default working schedule nothing happens.

Could you please guide me?

I´m working in an Spanish WP 4.8.3 instalation, and I bought your plugin in order to integrate appointment with woocommerce 3.8.3.

Thank you.

Martin

Hi Tarifeno,

Thank you for contacting us, we would be glad to help you!

Can you send me some photo about your issues when you upload plugin? Please send us your information about URL, FTP Admin role (username/ password) via support portal http://servicedesk.izysync.com/servicedesk/customer/portal/94

Best regards, _ The Magenest Support Team.

This plugin is breaking my woocommerce product page.

Hi Badgorillas,

Could you describe me in detail about your problem? Please create a support portal in service desk http://servicedesk.izysync.com/servicedesk/customer/portal/94 and give us your information about URL, admin role. Our developers will help you solve the problems quickly. Thank you very much!

Best regards, _ The Magenest Support Team.

Hello,

I want to do something with this plugin: - I want a way to book a day (just a day, not hours) or multiple days and every purchase is limited on a global scale of 5 “seats”. For example, I can book the same product 5 times, and on the 6th time the date slot is closed.

Can this plugin do that?

Thanks.

Hi Nunonunes360,

Thanks for your question.

You can read our in document and go to our demo page to know more about this plugin. http://www.confluence.izysync.com/display/DOC/Woocommerce+Appointment+Booking http://myappointment.demo.izysync.com/

If you have any question, please do not hesitate contacting us. We are always glad to help you.

Best regard, _Magenest_Support.

Hello,

I was wondering if the issue for the comment before mines from tarifeno was resolved as I’m having the same problem. His states:

“When try to install via upload plugin tool I got a “non valid header” message.

Despite that message the plugin appears to be installed.

Once I activate it no calendar is showed, and when I try to add a default working schedule nothing happens.”

And this is exactly what is going on with me as well.

Regards,

Bettina

Hi Regard,

Thank you for contacting us!

Please create a support via portal http://servicedesk.izysync.com/servicedesk/customer/portal/94 and provide us your information about URL, admin role. We will check your site as well as finding a solution to your problem in the best way.

Best regards,

The Magenest Support Team.

xuanhu

xuanhu Purchased

Hi My purchase code is 635516d8-59e0-4c4c-b18e-dad491e76cd0

I bought your Woocommerce Appointment Booking plugin. However, after installing the Plugin I am having trouble activating it. I am getting the following error and was wondering if you can help me fix it:

Plugin could not be activated because it triggered a fatal error. Warning: include_once(/hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/admin/calendar.php): failed to open stream: No such file or directory in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 51 Warning: include_once(): Failed opening ’/hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/admin/calendar.php’ for inclusion (include_path=’.:/usr/local/lib/php-5.5.22-amd64/lib/php’) in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 51 Warning: include_once(/hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/admin/magenest-ticket-admin.php): failed to open stream: No such file or directory in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 52 Warning: include_once(): Failed opening ’/hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/admin/magenest-ticket-admin.php’ for inclusion (include_path=’.:/usr/local/lib/php-5.5.22-amd64/lib/php’) in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 52 Warning: include_once(/hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/admin/magenest-ticket-log.php): failed to open stream: No such file or directory in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 55 Warning: include_once(): Failed opening ’/hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/admin/magenest-ticket-log.php’ for inclusion (include_path=’.:/usr/local/lib/php-5.5.22-amd64/lib/php’) in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 55 Fatal error: Class ‘Magenest_Ticket_Admin’ not found in /hermes/bosnaweb08a/b2578/ipg.gentsnattirecom/coming_soon/store/wp-content/plugins/woocommerce-appointment-booking.1.1.0/woocommerce-booking-manager.php on line 70

Best,

Xuan

Hi xuanhu Please create a support via portal http://servicedesk.izysync.com/servicedesk/customer/portal/94 and provide us your information about URL, admin role. Our developer will fix this issue as soon as posible. Thank you

Best regards,

The Magenest Support Team.

xuanhu

xuanhu Purchased

Hi, Looks like the Admin folder for this Plugin is missing all the PHP files, could you send me those so I can get my purchase working?

Thanks.

Xuan

Hi Xuan,

Thank you for contacting us and we would be very glad to help you.

Currently the name of folder is “woocommerce-appointment-booking.1.1.0”, you please rename into “woocommerce-appointment-booking”

If the error still occurs, please provide us your information about URL, admin role via portal http://servicedesk.izysync.com/servicedesk/customer/portal/94 and we will help you fix them.

Best regards,

The Magenest Support Team.

Hi, do you offer money-back guarantee? Does this work with variable woocommerce product? Thanks

Hi, this isn’t working out of the box and there are a lot of javascript errors after activating.

I’m on Wordpress 4.9.2 Purchased this plugin today.

Here are a few of the errors I’m seeing:

- Uncaught TypeError: $(...).fullCalendar is not a function - Uncaught TypeError: Cannot read property ‘hasClass’ of undefined

Lots of resource 404’s, eg: - /wp-content/plugins/woocommerce-appointment-booking/js/chain.js?ver=4.9.2 net::ERR_ABORTED

Can you advise me how to fix, or is it a case of downgrading to WP 4.7?

Thanks,

Hi SiteDancer

please provide us your information about URL, admin role via portal http://servicedesk.izysync.com/servicedesk/customer/portal/94 and we will help you fix them.

Best regards,

The Magenest Support Team.

Plugin not working and I’d like to get my money back

Hi @BitOfAll,

Thank you for your choosing our plugin.

As you knew, some features of our plugin can be disabled by conflicts between them and your theme or installed plugins. Could you please describe in detail about what’s wrong with you?

I appreciate if you can give us a chance to offer a solution for your site. Please send me the URL, your admin account via this link http://servicedesk.izysync.com/servicedesk/customer/portal/94 and our developer will review and support you immediately.

Best regards,

The Magenest Support Team.

Sent you 2 days ago massage?

Plugin do not work want my money back

Please send the email to support@magenest.com. We will instruct you refund request. Thanks

Is this extension support SMS Notifications ?

Hi @JoffreyGoullet,

Thank you for contacting us!

Our plugin allows your customers to book appointments for the services directly from your website. You can refer to our user guide http://www.confluence.izysync.com/display/DOC/Woocommerce+Appointment+Booking and on our demo page myappointment.demo.izysync.com

Best regards,

The Magenest Support Team.

Is the functionality “Specify email templates” gives us the opportunity to send automatically an email hours before the appointments? and second question can I synchronize the calendar to google calendar? thanks

Hi @JoffreyGoullet,

I do sincerely apologize for the delayed response.

Our currently plugin hasn’t yet supported as you mentioned. Should you need any further information, please do not hesitate to contact us.

Best regards,

The Magenest Support Team

Hello Sir,

I have to made a website for a Laundry that want to sell online its services.

In few words: the visitors/customers must choose the laundry services (example: washing knit and trousers) and booking this service by input a withdrawal data and hour and then a delivery date and hour.

For see an example, please visit the website https://www.mamaclean.it/#prodotti (choose one or more services and then go to checkout to see the data and hour selection).

I dont need that the system must be exactly like mama clean, i only need that the customer can choose a withdrawal data and hour and a delivery date and hour. The data and hour avaiable must be set by the site admin (if is possible set also the price based on time is better).

Your plugin is ok for make this?

Please let me know.

Thanks and best regards

Hi,

Thank you for contacting us!

Our plugin allows your customers to book appointments for the services directly from your website. It is designed for service professionals, like people who need to schedule their time and date with clients through online, like your situation. You can refer to the our user guide http://www.confluence.izysync.com/display/DOC/Woocommerce+Appointment+Booking and our demo page http://myappointment.demo.izysync.com/ for more information about this plugin.

Best regards,

The Magenest Support Team.

Hi, I purchased the plugin, but am having issues with it. I can’t add staff availability and the calendar doesn’t even show up. I will have to get a refund if we can’t figure this out. Thanks!

Hi @jwood1210,

We are sorry for any convinience

First of all, please make sure that you configured everything exactly like user guide says http://confluence.izysync.com/display/DOC/Woocommerce+Appointment+Booking

If the errors still occur, please create a support via portal http://servicedesk.izysync.com/servicedesk/customer/portal/94 and provide us your admin account & FTP details. We extremely need to test your site to clear your problems. If our plugin doesn’t run properly in your site (not include conflict with other plugins) then we will fix for you. And if we cannot fix them, we will consider your request.

Sincerely,

The Magenest Support Team.

Hi, I have been waiting for you to respond on the Envato refund request discussion we have going. Please respond ASAP or I will raise a dispute for the refund. Thank You!

Hi jwood1210,

We deeply apologize for the delayed response

Our developer has uploaded the latest version to the your site, please check it again and don’t hesitate to contact us if you have any trouble. We ‘re always ready to support you

Sincerely,

The Magenest Support Team.

Hello, I have a question, is it possible to use this plugin only on the checkout page? I am working with variable products, and the client has only to select there date and repair time for there device.

Hello, I recently bought this plug-in and tried to install it.

However i receive the error-message “This plug-in does not have a valid header”

How can this be resolved?

i can provide a purchase code

i have requested a refund which you hace stated i am in the right to receive. as of yet this has still not been refunded. Please take action

Hi Burning Light,

We apologize for delayed response.

We are sorry to hear that you have problems with our Appointment Booking Extension. Regarding your problems with our extension, please navigate here, register for a new account, and submit a support ticket http://servicedesk.izysync.com/servicedesk/customer/portal/94 We will try to solve your ticket as soon as possible.

We are very sorry for the inconvenience.

Kind regards,

The Magenest Support Team.

I have done that. i am still waiting for you to refund it. You have already said you’ll refund it but so far my refund request has still not been resolved. Please take action

by
by
by
by
by
by