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Hi, i purchased a license for the all in one currency converter + 1 year support, but i didn’t knew i cannot change the price per product with this one and i just noticed that in the end of the product description it says you need another one called: WooCommerce Ultimate Multi Currency Suite to do that. Please can we arange a way so i can change my license to WooCommerce Ultimate Multi Currency Suite with 1 year of support in some way? maybe i buy the Suite license and you cancel the other one and refund me the amount for the other license? or i can pay the difference via Paypal?
Thanks for the purchase!
Well, I’m not the seller here, I am just an author Envato/CodeCanyon is the seller and I don’t think they have any rules for swapping the licenses or suport. When plugin users want to switch from one plugin to another, I usually advise to apply for a refund for the plugin they have and then just purchase another one. Here is a refund link – https://codecanyon.net/refund_requests/new
Okay i’ve just filled the refund form and, after sending it succesfully, this message appeared:
1.- We have forwarded your refund request to the author
2.- The author may take a few days to look into the issue before getting back to you.
Please review our refund request as soon as posible so we can buy the other one.
The request has been approved. Thanks.
Thanks! we just purchased the correct plugin, refund is not reflected in our Paypal account yet but ill keep an eye on it.
Hey, I am facing some serious issues with the plugin. The previous developer has the license key and the client has passed on the project to me.
I ll purchase the license, I do not have any issues but we are facing some serious issues with the plugin:
1. Person who logs in from US IP can see the prices in INR. We want every user to show the country currency from where he logs in.
2. We want the cron to update every 15 mins instead of 24 hours. Because of 24 hours we are facing issues.
How do I connect you and send you my website details to check .
Awaiting your positive feedback.
Getting straight to your questions:
1. It should be easily done by enabling geolocation and adding USD as an alternative currency.
2. I’m afraid this is not possible. Only 24h updates are available. These exchange rates APIs are free and abusing them by updating this frequently, will result in being blocked. My plugin only works on 24h intervals and it cannot be changed.
Any other way around, where I can do this. Because there is some serious issue with the currency fluctuations on my website. I need to get this solved immediately.
Please help with a solution.
I understand your situation, but I’m afraid my plugin is just not a good solution for you. My plugin does not offer what you need, so I suggest you look for an alternative which gives you more frequent exchange rates updates.
Sorry to bring you bad news.
If you’ve purchased the plugin using another account and you believe the aforementioned fact makes the plugin unusable to you, please keep in mind you can apply for a refund.
Hello, I’m interested to buy your plugin but does it support Breeze cache plugin? Discount Rules for WooCommerce plugin? any Product Bundles plugin?
Thanks for the comment!
Unfortunately, I cannot guarantee compatibility with most of these plugins, sorry.
Hello, I purchased and installed this plugin way before actually launching a website. Once the website was launched it was running on an outdated version of wordpress that was not compatible with this plugin. For several reasons we were unable to update the wordpress core. Recently we did update the core files, and expected this plugin to return to working as it did previously. How ever after the update, and reactivating this plugin I do not see the option to choose currencies in the top of the website. Can you offer some help to this issue?
Hmm, how are you using the currency switcher? Are you using a widget or shortcode?
Did you set it up by yourself?
After seeing your question it made me realize didn’t add the widget again after reactivating the plugin.
That’s great to know, thanks for the info! Good luck!
I bought this plugin and it works great and I love it so far. But there is one problem thats holding me back. Using the option
"Use additional currencies for user's reference only (payment in store's base currency)"
The checkout complete page does not show the user selected currency. Only the store base currency. Its a problem for me if the client can not see the converted currency at check out complete. Is there a way the converted currency can be shown as well in the checkout complete page ? and even better yet , for the converted currency be shown on the client email notification? I know its just for reference but if it can be included as well along with the base currency ? Instead of the base currency alone ?
Thanks for your kind assistance.
I’m afraid using plugin in this mode will not allow what you need it to do. I’m sorry about it.
Please how much would a customization to accommodate these requirements cost me ? Can you send me a private message ?
I do not take custom works at this moment. I also do not plan on doing so in the future, I’m sorry.
I am in Russia but I have many French customers because I am French. By cons I speak very bad English.
I have a site in French and a site in Russian.
For the site in French, the prices are Euro and they pay in Euro with Paypal.
For the site in russe, the prices are in rubles and they pay in ruble with PayPal but also with the platform of payment of my bank which accepts that the rubles.
If I understood your plugin, for my site in French and Euro, you can exchange in ruble and send rubles to the payment platform of my bank?
So it’s up to me to warn my clients of this possibility because the majority of my clients do not like PayPal and want to pay by credit card in rubles.
Thank you for your answer,
Unfortunately, I’m afraid my multi currency plugins would meet your requirements, I’m sorry.
For the drop down, can you tell me how I can change the currency name for United States (US) dolla (USD)? This is too long and I would like to shorten it.
Sure thing, you can do that. First go to Currencies section and set the USD name to whatever you need.
If this is your base currency, then you will not be able to change it due to safety reasons. I am working on allowing it in the next plugin release. Until then, it is necessary to use additional plugin to change this. I have a custom small plugin which changes the base currency name. Just tell me what name should it be by contacting me directly using the contact form in my user profile (https://codecanyon.net/user/dev49net – please find it on the right). I will prepare you a custom plugin to change the base currency name. I just need to know the name you want.
Sorry for the problematic process regarding this one.
Hi Daniel, I sent a message and I’m looking forward to hearing back from you.
I just replied, so sorry for the delay.
Hello, i added the widget and it works. but the IP location feature is not working .. can you help? www.tebmall.com
If geolocation does not work, it may be because you have visited your site earlier and the currency is being stored in session/cookie data. Please try visiting from different browser or different computer, preferably in browser’s incognito or private mode and let me know.
I strongly suggest always testing in Private/Incognito modes in your browser, so there is nothing left from previous browsing sessions.
I recommend using Opera browser as it has built in VPN (or proxy). Opera easily allows you to browse from couple of different locations in the world.
Was that helpful?
Hi, thank you foryour response. i actually have tried everything .. i even made friends check if the curruncy change from other countries. it always show up the price in USD! what can i else do?
I am sorry you are experiencing problems. In order to find out what’s going on, I would need to take a look at your admin panel. Could you set me up an admin account? I will take a look at your plugins and configuration. Please send me login details using contact form in my profile page – https://codecanyon.net/user/dev49netPlease do not post them here – comments are public.
Do you have a staging/test environment? I wouldn’t like to play on the live environment.
Please tell me also where you are located and what currency you should be seeing instead of USD.
Daniel , i’ve sent you a message, i am located in Jordan and i should see JOD
Hi there:) I have the following problem: I have a shop with prices in pound sterling and looking for a plugin that would automatically change the prices on my site to Polish Zloty (PLN). It must be done on the shop page, product page, cart and checkout as well. The problem is: it must update the exchange rate based on Polish National Bank rates (NBP, they provide the API). Would that be possible with your plugin? I would be very grateful for possible fast reply:)
Thanks for the comment.
Sure thing, this is possible. NBP is one of the supported Exchanged rates APIs, you can use it to update rates each 24 hours.
Hi, many thanks for your reply, that clarifies everything:)
Oh, one more thing if I may: if somehow the plugin won’t work good on the website do you offer some kind of support to investigate the issue, or in the worst case scenario a refound?
Of course, both options are supported
Excellent, many thanks for fast reply:)
My current base currency is USD and my prices have .99 for example when the plugin convert the prices to other currency i would like to manually change the after comma price to .99 in all of them.
Unfortunately, I’m afraid my currency plugin does not meet your requirements. If this makes the plugin unusable to you, please keep in mind that you can request a refund for my plugin, in case you feel you are not able to make full use of it. You can do it here – https://codecanyon.net/refund_requests/new
You would be able to achieve what you need with my other plugin, WooCommerce Ultimate Multi Currency Suite – https://codecanyon.net/item/woocommerce-ultimate-multi-currency-suite/11997014
But you would have to manually specify each price in each currency to include the .99 in the price, so nothing would be calculated automatically.
I have to use two different payment gateways one is Paytab which accepts Dirhams and the other payment gateway is Paypal which accepts only Dollar as the default currency here both currencies are causing confliction. If I keep Dollar as default currency then PayTab Stop working and If I use Dirham as Default currency then PayPal stops working. Before I tried to use Multicurrency exchanger but its not working. So please give me solution and I will buy your theme.
Unfortunately, I’m afraid neither of my two currency plugins would meet your requirements, I’m sorry.
Thanks for your reply, I am really very curious about this problem. So it will be very appreciated if give me any suggestion to resolve this issue. Waiting for your response.
I have a USA-based store, base currency will remain USD, and we use Stripe for credit cards. With your plugin, will our customers in India see prices in INR, and be able to pay in INR via Stripe?
Unfortunately, Stripe does not support INR, so they will not be able to pay directly with INR using Stripe.
Facing issues with Manual product price of USD to INR..in WooCommerce Ultimate Multi Currency Suite plugin.I think manual amount have created vai this APIs http://api.dev49.net/edge/envato_verify/$code/.
Pls help me..
I’m sorry, but I don’t understand the issue. Could you elaborate a bit more, please? Also, if this issue regards WooCommerce Ultimate Multi Currency Suite, please post it on the plugin page – https://codecanyon.net/item/woocommerce-ultimate-multi-currency-suite/11997014
Previous developer integrate a manual/default price ($200 to INR 12,788) in WooCommerce Ultimate Multi Currency Suite/WooCommerce code, and reflecting/redirecting to payment gatway with this fix price, I want to change to this price INR 12,788. now i have unable to find that price in plugin/code.
I think this value has come from this API.http://api.dev49.net/edge/envato_verify/$code/.
Plz help me ASAP.
If you need any code or link..let me know…pls
Hello, I want to understand if this plugin can do this job or not:
I sell my product in 20 countries, lets say for eg: US, UK, Israel, Russia, and so on.
What I want is if the location of customer is US, the price should be displayed automatically in USD/
If the customer is from UK, the price should display in pounds, and so on.
Will this plugin change the currency via geolocation?
If yes how, If no any recommendation for the same.
Do let me know.
Yes, geolocation is supported exactly the way you are saying. You just need to enable it in settings
But It is not happening in the way it should work. We have the website, the plugin was purchased by some other developer. We have enabled the geolocation as well. Just need to fix this bug why is it not happening, If you want I can purchase the plugin as well. But need to solve this issue.
Sometimes there are some environmental incompatibilities, that cannot be easily fixed or discovered. If you’ve set it up correctly (enabled geolocation in settings), everything should be working fine. If it is not, it’s very hard to diagnose what may be causing the issue. If the setup is correct, I’m afraid I will not be able to help here, I’m sorry.
Yes I can completely understand but atleast you can help us for the same.
Where is the issue, If the geo location is enabled we should be able to diagnose what is the issue.
The least you can do is help us. We are ready to purchase the plugin also.
Hi, I have just bought your plugin but have one small problem: it requires WP 5.0 or higher. Could you please provide the version for WP 4.9.9? I can’t upgrade WP to the 5.0 right now:-S
Unfortunately, I do not provide support for older versions If it makes plugin unusable to you, please keep in mind you can apply for a refund.
I’m really sorry about it.
I am interested in your plugin. I have tried already quite a few currency convertion plugins, but most of the time it doesn’t fully convert all the prices on the website. I’m using Rehub theme with Cotent Egg plugin. Do you have a custom code wrap that would convert not only woocommerce prices. Here is an example of not converting price code:
<?php echo TemplateHelper::formatPriceCurrency($offer_price, $currency_code); ?>
Is there a solution that with this plugin I could convert this price?
What you need is currently only possible with a shortcode. Here you can find information on that shortcode – http://dev49.net/res/woocommerce-all-in-one-currency-converter/documentation/advanced_operations/index.html#wcaiocc_convert
Unpacking the package…
Installing the plugin…
The package could not be installed. No valid plugins were found.
Could you please advise?
More than willing to send through my information.
Are you uploading the correct zip file? Please go to Downloads section in your CodeCanyon account ( http://codecanyon.net/downloads ) and next to my plugin click Download and choose Installable WordPress file only. This is the file you should be installing.
I wish this was the default file to be downloaded, but for some reason Envato/CodeCanyon decided otherwise :/ If it was up to me, the Installable WordPress file would be the default file to be downloaded.
Please let me know if that helped.
Thanks so much for the timely response and for explaining the solution to my problem. I’ve done what you’ve suggested and everything is working perfectly fine. Thanks for the assistance.
Great, thanks for letting me know!
After you have tested the plugin and you are happy with it, I would appreciate if you could leave a rating You can do this in Download section of your CodeCanyon account by clicking stars next to the plugin – http://codecanyon.net/downloads
If you have any more questions, feel free to ask, I will do my best to help you out.
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