Reason for purchasing:
Creating a booth purchasing system for an expo. When 2 booths are purchased next to each other a "double" discount should be applied. I setup a rule that says when order item count = 2 AND items are in a certain product list apply the "Double" discount. This worked well.
When 3 booths next to each other are purchased this should be a "Triple" discount. Another rule is setup that says when order item = 3 AND items are in a certain product list apply the "Triple" discount. This worked well on its own.
When I have three items in the cart AND/OR logic should say these three items are in this group AND the cart item count is 3 so apply the Triple discount. It also applied the double discount implying there are only 2 items in the cart.
Their code for items in cart = 2 seems to think it's an => 2 somewhere in behind. I had to add an extra rule saying AND item count < 3 for the double.
I contacted support to address the issue, sent photos of the lists, the rules, tried to get them to walk me through it algorithm style, try to replicate the issue in a sandbox, nothing. I got replies, but they all say I am wrong with barely any explanation or help
This is literally the last email I received:
"We have checked. Try these rules relationship with OR Condition. Thats the only way that it might work. Otherwise it is not possible."
That doesn't make sense. OR means one or the other or both. AND means it has to be both. I need it to be cart count = 2 AND in this product list. If I made it cart count = 2 OR in this product list I run into the exact same problem I am already having.
The reason for the 1 star is two things. First, of they can't figure out simple AND and OR logic which is what this whole plugin relies on, there are probably more issues than I have found. Second, when I contacted them, it took almost a week between each reply and in the end apparently I am just wrong and the plugin won't be fixed.