I've purchased 22 items on Envato so far, and this is my WORST experience ever!
I highly suspect the genuinity of other users' reviews about "amazing, polite, fast and quick support?". From my experience, I asked 4 questions in very good details provided with screenshots and examples, also named it #1, #2, #3, #4 for each question for easy follow-up, and it took them 3 days, but only responded to one question. (They answered other questions a few days later but they all were not satisfactory answers)
They blamed for being very busy, hence the delay in response and once I submit another reply, it will go to the end of the waiting list. It's totally a lie. They didn't bother offering genuine help, but they had time for keeping arguing with you for more than 5 replies in a row.
I found and used other plugins for my need of Quantity based discount. They worked perfectly straight out of the box, but all lack displaying Pricing table feature, hence I purchased this plugin.
It didn't work in my case so it's totally useless to me. The discount calculation does not work in my booking form, while other plugins worked perfectly well.
The discount will only be calculated in the Cart. This issue does NOT mention anywhere in their listing. They insisted that their plugin is working as advertised and refused to refund.
What they have done so far was refusing to help. They didn't attempt to offer any genuine help and guidance, but kept blaming that my requirements are not what programmed in their plugin. NO helpful answers I received from them for my issues.
$27 is not a big deal. I don't want to raise any dispute with Envato, but would love to share my terrible experience to warn any future users about buying this plugin.
Their plugin may come with many features, how good they are? I don't know, but be warned about the lack of professional customer support service.