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Please make a Solution for my ticket, the exclude products is not working, please answer with a solution ticket #3989
Please, if don t work this section of the plugin return the money, because for me is not useful, please
We’re currently experiencing a higher than normal volume of enquiries and our response time may be longer than usual. We apologize for the delay and thank you for being patient.
It ignores the rules on the latest update and displays all discount, discounting them all individually.
Ok please open a ticket so we can take a look here https://orionorigin.freshdesk.com/support/tickets/new
Buggy and old version. Refund please
I’m sorry to hear that. Can you share your ticket ID with me please?
This plugin doesn’t work with the newest version of woocommerce. All discounts are applied at once, which is gonna cost ya!
Exactly like ultravape said 2 days ago
“It ignores the rules on the latest update and displays all discount, discounting them all individually.”
We just released an update. Can you check if that fixes the issue?
I checked and I cannot activate the new plugin (2.1.2) so no, that doesn’t fix the issue. I tried activating 4 times, it doesn’t work.
What issue or error message do you get?
No error message at all. Simply it won’t activate, no matter how many times I try
No worries, please open a ticket at https://orionorigin.freshdesk.com/support/tickets/new so we can take a look.
I purchased plugin and created the Fb and Instagram App but can not get the social media following to reflect the discount once the customer connects on to one of the channels on the checkout page. They login and the redirect just bring them back to the cart but no discount is applied. Any ideas???
Please open a ticket at https://orionorigin.freshdesk.com/support/tickets/new so the dev team can take a look.
I noticed something and i’d like to know if it’s normal :
Has is : Un set up Coupon and Reduction with your plugin
- the coupon reduce 20% on the product A
- your plugin reduce 25$ if I buy A + B
- coupons are disable if any of the plugin discounts is active
Step 1 : I put A in my cart and enter the coupon. I have 20% discount
Step 2 : Finaly I decided to buy B. I have A+B in my cart, the coupon field is gone BUT, I still have the coupon A active 20% and the plugin reduction of 25$ in the Total.
I thought that the A+B condition would cancel the previous coupon but it just hide the field ?
Thanks for your answer.
We never encouter that specific case before. Can you open a ticket so we can take a look?
Thanks, i’ll open a ticket. Regards
Hi, I seen this plugin got a lot of bad rating regards this plugin cannot support latest woocommerce version?
For the rule, can i set the total amount is equal to 100% (by percentage)?
Most ratings are at least a month ago. We are fully compatible with the latest version of woocommerce.
Regarding the rule, can you provide more details regarding what you’re trying to achieve?
Hi, for the reule actually the workflow is like that, my website is doing preorder if customer paid full payment then they will have a option of shipment “direct shipping” which mean once they paid full payment the product will direct ship from supplier to customer that side.
But our plugin does not deal with preorders…
Actually the important is not preorder is the rule that i mentioned just now. If customer pay full payment of the product then I can set another rule for shipping
Yes but what type of discount are you targeting precisely? “If order subtotal = x usd”?
I am no set discount while will set if the customer pay full payment during checkout will appear new shipping option like direct shippong “example”
No sorry our plugin does not do that…
i see…. what is the new feature that you plan to do?
can i set this rule “if customer select “payment method A” then they will get 5% discount for all product?”
Yes you can
Would the below be possible with your plugin.
If the user adds a mix and match of 3 certain products they get the cheapest product free?
Not currently sorry.
How can I get rid of the annoying newsletter notice in de Admin View?? I cannot dismis it. I mean the “Woocommerce All Discounts: Sign up now to receive new releases notices and important bugs fixes directly
into your inbox!” notice. This shows on all the admin pages.
Please open a ticket at https://orionorigin.freshdesk.com/support/tickets/new so we can take a look.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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