This author's response time can be up to 1 business day.
Can I assign discounts to the non-sale price of an item? Example: Product A retails for $10 but is on sale to anyone who comes to my site for $9. I need to create two discounts that take a bigger percent off of the retail price for my higher tier users.
Yes you can. That’s one of the basic features…
Can you please check my support ticket? Been waiting.
What’s the ticket ID?
Can I add custom taxonomy product to ‘Product lists’?
Of course. Our plugin is able to detect the custom taxonomies and let you use them.
Hi There, I have a presales question to see if you have an option that i’m looking for:
I am looking for a solution where the sales price can change depending on a link that someone visits. For example, I want to normally have the price in my shop for 99$, but when someone clicks a link containing for example ?discount=promo ; the price drops to 90$ (for a set amount of time preferably). Would this be possible with this plugin?
Yes that’s possible but only with affiliation plugins such as affiliate wp.
I am having a problem with the plugin not giving the “Total cart discount” it marks it as Zero even thought the the total has the discount applied it.
I am considering a purchase and not sure if this issue is going to be fixed with a purchase has anyone else had this issue The amount is right in the subtotal and the total, but it does not show how much was taken off in the discount?
Lemon Pepper Smoked Oysters $6.50 ($5.50)
Product Price Quantity Total
Apply Coupon Update Cart
Total cart discount $0.00
You’re applying a product discount. The total cart discount contains only the total of the discounts applied to the cart subtotal (percentage off cart subtotal for example). In this case, it’s normal to have 0 since you don’t have a discount off the cart subtotal applied. In the pro version, that line only show up if the amount is more than 0.
Hi Support, are we able to setup buy 1 get 1 free discount rules?
sorry, are you able to show me how to setup the rules ?
I’ll need more info. Is it the same product you’re giving as gift or another one?
yes, the same product.
I made the multiple of 2 rules but i only apply discount when product count = 2,4,..
When product count = 3 , i should get 1 free product, it return me nothing….
i open ticket 684, please check
Can you a customer user role on this plugin?
I’m sorry for the delay to answer, just got the notification. Yes our plugin is able to apply a discount by customer role.
Whenever I activate this plugin, my site is so slow! I tought maybe my rules are not set up properly, but no, without any rules activated, just the simple activation of the plugin make it slow down to a halt. I scanned with P3 and it adds 12 to 14 seconds of Plugin Load Time and runs up to 35% of Runtime. I have the latest version (1.7), but the previous one was doing the same thing. It’s a shame, the plugin is exactly the added fonctionnality I needed. Any Idea?
That’s strange. Can you setup a test area and open a ticket at https://orionorigin.freshdesk.com so we can take a look?
I’ll do that later on today. Quick reply, thank you.
Orion’s customer support has found a solution to my problem, everything is now running smoothly. Problem did not come from the plugin, but the solution did, so I can’t be more happy. Many thanks!
Hi! The plugin works great! But i have one issue that i cant wrap my head around.
On my default language SWE the discount on 15% works perfect, but on my ENG version, there is one product that gets roughly 30% the discount percent, ive double checked every thing compared the same products cant find any difference between them, but it still get the wrong discount percent.
My discount is setup: Buy 2 get 15% of Gloves.
I have in total 3 gloves on my site, 2 of the gloves works perfect, but the last gloves always get roughly double the discount (30%).
On the SWE version all 3 gloves works perfect, but on the ENG version only 2 gloves works, and the last get roughly 30% off.
I use WPML.
That may be the problem. Can you open a ticket at https://orionorigin.freshdesk.com so we can take a look?
Hi, can we apply device based discounts? Like iOs, Android, Tablets etc
Hello, great plugin. However, in the product listing the value does not show the value of: 100.00 per 90.00. Not even on the product page. I’m using the discount by payment method. One strange thing is that when I select the discount payment method it gives the discount and if I buy the product and come back on the product screen, it shows the discount from 100.00 to 90.00
The payment method is only detected after you select one from the checkout page. Only then our plugin is able to retrieve the one you’ve chosen from woocommerce. If you haven’t selected a payment method, the discount can’t be applied. Do you understand?
But that does not make sense. In the navigation of the site it should show that it has a discount. If you have a discount for that product, show the amount that could be applied for any condition. Do not you think?
Same situation as a variable product … If I have 3 variations, it shows the smaller value – larger value. If you have one or more discounts, you should show … Regardless of whether the discount condition is already applied … At least in this payment type situation. It would not be cool if there is a discount for MKT email visitors, for example.
Your discount is “If customer payment method” right?
Great. When a new customer comes to the website, he has not already selected a payment method. He can only do that after adding some products to the cart and access the checkout page. Only then he can select the method and that’s only then our plugin is able to retrieve the selected payment method, compare it to the one you the shop manager setup in the backend and apply the discount if it’s match, not before.
Okay, so how do I create a condition in the function file? If there is a discount for the payment type, remove the normal value and display the value at the discount?
That will be complex to do since our plugin does not display, it dynamically changes the products prices right before they are used by woocommerce core so woocommerce can detect the sale and display the prices accordingly. If you alter the source code, you may end up applying the discount for any product without checking the payment method.
The file to check is /wp-content/plugins/woocommerce-all-discounts/includes/class-wad-discount.php. Look for “payment-gateway” and you should be able to understand the logic to create the conditions and to apply the discount accordingly.
The plugin was very well written! Your logic makes perfect sense to me! But for mkt questions I need to show the value of how it can be (same as variable products, understand?) But if you create this way of displaying the value of the discounts would have to in the panel, ask if you want to already show the value in the listing of the Product is on the separate product page if the condition is already applied or not … Well that would not work for a mkt email discount. I’ll sort this out by the hour as follows. I will get the tag I am using to get the products, if it is the product of the tag I used, remove the value and show my code, I will capture the value and apply the discount on the code itself, only on the product page and the listing. I think it would be very top in your plugin. Anyway, thanks for your attention.
No problem. And sorry for not being more helpful. I’ll transfer this to the dev team in order if there is something that can be done.
No problem, thanks!
Hi, we purchased this plugin and thought the discount would work even without having an account. But discounts did not work without logging in. Is it possible to make the plugin work without login in?
Our customers are making the payment through a fast checkout without login, the customer information then is saved in woocommerce. I believe it would be great if the discount somehow could recognize the email-address of the customer and give the discount without needing to log in.
I hope I was clear enough.
What kind of discount do you want to apply (the conditions that make a discount applicable)?
Let say sameone purchased a item, and if the customer reviewed the item, then she/he can get discount. Or if a email adress is in mailchimp list then give discount. This is only working if the customer make an account right now.
Our check-out gateway is klarna and, ist very simple and fast checkout solution, therefore people just buy our products without making an account.
There is no way to identify a customer email if he does not create an account and log in…
When i tried to set rules IF ORDER PRODUCT, the drop down functions to select products is not working.
So with the Product List options at the bottom.
That’s normal if you haven’t created a list. These dropdowns require a list. If there are no lists, they will be empty.
Please answer my support ticket. Plugin is throwing all kinds of errors.
I’m sorry for the delay to process your ticket. What’s your ticket ID?
Hi, do you have any demo account for testing?
Sure. You can generate a private demo from here https://www.orionorigin.com/plugins/woocommerce-all-discounts/?generation_mode=1
Hello, We have an issue where we are setting the previous product count to a multiple of 10, but yet the first person that ordered got the discount. Do we need to also add a rule that says “if order count != 0” in order for it to work or?
What are you trying to do exactly?
Thanks for the prompts reply.
We setup a discount as follows:
Rules groups relationship: AND
Previously ordered products count | is a multiple of | 10 | and
if Customer role | NOT IN | Wholesale | and
Action: Fixed amount off order subtotal
Fixed amount: 30
After activating the above, a new customer came to the website and checked out as a guest, first time purchase, got the $30 discount.
0 will be considered as multiple of 10, so you need to add a condition to make sure the count is superior to 10 or 0 at list.
I did this, and its still not working Still applies the discount even though I put a multiple product count of > 1
Ok please open a ticket so we can take a look at https://orionorigin.freshdesk.com
what if i want to set a product discount maximum?
For example if product A is in the cart and a coupon is greater than 15% everything in that cart gets 15% off however due to the margins on product A; I only want to apply a 10% discount to that product. Is this possible? if so how?
No our plugin does not allow you to set a maximum discount. But you can set a fixed amount instead of a percentage of the total. Does that help?
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $11.50
Unlimited downloads only
$29 p/m on Envato Elements
Download over 18,000 items now
Learn almost anything with
Envato Tuts+ for free
9000 free tutorials, 3000 paid courses
Designers matched perfectly to
you on Envato Studio
2000 artists ready to undertake your work