oraksoft

oraksoft supports this item

Supported

51 comments found.

metuza

metuza Purchased

Hello.. I was noticed about an update which i have installed on my site using latest woocommerce etc. but this version does not work on simple products, but works ok on variable products.

Installed old version again but has the same problem with latest WC3.0.1, works ok with variable products but not on simple products.

Brgds Rune

metuza

metuza Purchased

Tested your install in my test site and now it works only with simple products, not variable products.

It worked good with both variable and simple products during our tests. We will check now and reply to your email.

P.S. We’ve just installed the latest version on your website and works great with both simple and variable products.

Thank you.

metuza

metuza Purchased

Yes, tested again and both product types works great, even my bundled products. Just installed on my live cached site and there it was even faster :)

Thanks for the great support!

Rune

hermiu

hermiu Purchased

Hi,

Great Plugin, is it possible to add a loading icon when clicking on the add to cart button?

As on mobile, the user may not know it is ajax since it do not load the browser. so the user may click multiple time on the add to cart button

Thanks

You can contact the support using the support tab.

Thank you.

hermiu

hermiu Purchased

i already contected you and still havent received your reply

Hello,

There is no support email from you in our mailbox. Please double check and re-send if possible.

Thank you.

metuza

metuza Purchased

Hello.. When can we have a rolling icon when button clicked in mobile devices?

Hello,

Please email us with some more details and our support will let you know what are the possibilities. :)

Thank you.

diegpl

diegpl Purchased

Man, its impressive how this “silly” feature is hard to find on the internet or why it is not on woocommerce by default. Your a Gods angel on my life right now lol. However (sorry, but on ajax there is always a however lol), my add to car button gets loading forever after the product is added. http://knott.esites.pro/produto/refletor-amarelo-aparafusavel-90x40mm/ How do I fix that? Thank you!

diegpl

diegpl Purchased

And after I`ve activated https://codecanyon.net/item/wp-woo-visual-cart/10767265/ plugin it just stopped working :-/

Hello,

Just email us your WP admin login credentials and we will check. :)

Thank you.

Hey, it seems like your support don’t work. I send you 2 emails but get no response. Is there any other way to contact you?

thanks

Hello,

Please try emailing us directly at oraksoftware@gmail.com.

Thank you.

Hey, i write to you and still nothing…

We’ve replied you 3 days ago. We’ll re-send the email right now.

Thank you.

Can an extended license be bundled with a WordPress theme? I’m working on a new theme to release and would like to bundle this item – https://help.market.envato.com/hc/en-us/articles/213762463-Bundled-Plugins – please let me know if you allow this. Thank you!

- AJ

Hi, it’s been a week…just wondering if I could get a reply. I am more then happy to fix/update the plugin myself but I want to avoid issues with future plugin updates. The plugin is called “Ajax Add to Cart” so on successful addition it really should be triggering the core WooCommerce “added_to_cart” event and technically it should also be adding the loading and added classes to the button just like WooCommerce does for entries.

Thanks!

- Aj

Hello Aj,

I’ll reply you on the mail within the end of the day. :)

Thank you.

Thank you!

Hi. Sent you a PM, pre-sales questions. Thanks in advance.

For some reason I’m not getting your emails to that account, sorry! I’ve checked SPAM nothing there, can you please resend to guide2clifden@gmail.com, thank you.

CAn you just reply here please, I really need to know asap if your solution will work for my issue, thanks!

Hi,

Please, email us directly at oraksoftware@gmail.com. :)

Thank you

Joerik

Joerik Purchased

When can we expect WooCommerce 3.1.0 & Wordpress 4.8 support?

Hi,

It should work perfectly fine with the latest WP & WC. If something doesn’t look right in your website, please email us some credentials and we will happily check and let you know. :)

Thank you.

The plugin is not working and nobody answers me on the item contact suuport or email….....

ok… this is not my email. please send it to alona.zisser@gmail.com

still nothing….

ok I found the problem. when I change the click event on the .single_add_to_cart_button from: $(document).on(“click”, ”.single_add_to_cart_button”, function() {...} to: $(‘body’).on(“click”, ”.single_add_to_cart_button”, function() {..} everything is working. but now after each update it will return back to “document”. what are you suggest to do about it??

Hello,

I have purchased this plugin over a week ago and it still does not function. You have said you will fix it but it has been a week without any attempt to login into my site and no responses to my emails. Please let me know when you might be able to look into this for me. Thanks!

Hello,

I have emailed you twice now with my login details and purchase code, and I’ve received promises from you to look into getting your plugin working with a set time frame that has long since passed. Please let me know when you can actually provide some support for the plugin. Thanks!

It has been over a month since I purchased this plugin. It has not worked and all of my requests for support both here and through your email have failed to get any effort on the authors part to provide the promised support. I have provided my credentials twice now with no effort to log into my site (wordfence would have alerted me). I have been more than patient and I now just wish to have a refund and move on. Thanks!

Hello,

It happens often to receive mails in the spam folder or to not receive it at all when an indirect contact form is used. However, we have approved your refund request.

Good luck.

Thank you.

paulipar

paulipar Purchased

Hi,

Any clue if this plugin works with WP Menu Cart?

Hi,

Yes, should work fine. :)

Thank you.

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